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2.5
  • Food2.5
  • Service2
  • Value3
  • Ambiance2
  • Reviews14

Grove Inn Restaurant

1047 Denman Street
Vancouver, BC V6G2M4
Tel: (604) 687-0557
Neighbourhood: West End

Reviews

Displaying 1 - 14 of 14 Reviews FoundSort: Useful | Helpful | Reviews | Date
What customer service?
By applepie of Burnaby (129 Reviews)
Submitted Sunday, February 17, 2008 - 6:54pm [Dine in]

We stood at the entrance for about ten minutes. No one even made eye contact, let alone greeted us. One waitress walked right past us 3 times, talked with customers about 3 feet away, cleared a table, took some orders, but just ignored us. Another party came in after us, and as far as I could tell, got the same treatment. After 10 minutes, we decided to leave, and leave a message here to warn others. Needless to say, we will not come back.
Since I have to rate all categories in this review, I have given them the benefit of the doubt and given a "decent" rating on their food.

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ehhh...rethink it.
By epicurious of Burnaby, BC (507 Reviews)
Submitted Friday, October 5, 2007 - 7:57pm [Dine in]

Came here this morning to kill some time and eat some breakfast. It was about 8:30am and I don't normally eat so early, so I ordered light - 2 eggs, toast and panfries for $3.95.
The best part of my meal was the toast. Nice and warm and buttered generously. The eggs were a little rubbery and the bland panfries tasted like cardboard. And to top things off, the whole meal was cold by the time I finished my first toast. But I guess for $4, what can I expect?
My servers were nice, but I couldn't help but to get a little annoyed at how they kept chatting loudly across the room to one another in chinese. They even talked about some of the customers.
The ambiance was okay.
I think I'd give the other place down the street a try before coming back here.

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Great Breakfast
By chasiubow of North Van (675 Reviews)
Submitted Sunday, April 22, 2007 - 1:06pm [Dine in]

I was in the West End looking for breakfast, and my beloved suggested the GI, because she had breakfasted there when she was in the area recently.

The place was busy, and the staff greeted most visitors by name, so it must be a source of repeat business. I tried the $3.99 breakfast which had bacon, 2 eggs, and 2 pancakes (you can have toast instead of pancakes). I also had a pretty good cup of coffee. Mrs. C. had the same, except with tea.

The service was good, the place was quite clean, and there was a friendly atmosphere. The food was properly prepared, and a great deal for the money.

Not fancy, but a good eatery. I will be back.

Recommended.

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Cheap and Cheerful
By stevendrowe of Vancouver (44 Reviews)
Submitted Friday, September 26, 2008 - 7:39pm [Dine in]

We went into the restaurant because one of us wanted something western, the other asian, so this was a great combination for us.

The menu selection was excellent, both large for western and Japanese. Meal for two people was less than $18.00 and we had the more expensive items.

The food wasn't fantastic. I had the eggs Benedict from their list of "specialties". It seemed a bit tasteless than others I have had but it was ok, enough potatoes to feed 3 people. My partner, who had something from the Japanese menu, has ended up with a rather unpleasant stomache this evening (yes, the bathroom is getting a lot of use) and we've had nothing else today that would cause it. What was a little concerning, looking back now, was the cleanliness in the restaurant...far from being spotless.

My grandmother always used to tell me to judge a restaurant by the state of its toilets. The men's was a little dirty and seemed that the light switch wasn't working, but I have seen worse.

The restaurant had no "charm" which would attract me back to it but certainly would look more at home on a freeway serving lorry drivers who were mega hungry from being on the road for hours without any sign of other eateries to satisfy them.

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lunch specials
By pete66 of coquitlam (56 Reviews)
Submitted Sunday, June 28, 2009 - 8:26pm [Dine in]

I had the fish n chips for lunch. It came with a generous serving of firies and 3 good sized pieces of cod but the batter had a pale color and very tender tempura-like batter. The fish was very fresh but I prefer a heavier batter to go with the fish. My partner had the roast beef which was good too. The pop came in cans. Will have to try the breakfasts next time as the sausages looked quite plump.

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Better then I thought it was
By alovan of Vancouver (2 Reviews)
Submitted Saturday, May 8, 2010 - 7:38pm [Dine in]

I had just gotten off work and I was craving a nice juicy burger. I'm a guy who likes to eat anywhere that has parking space right in front of my eyes. So, I decided to give the Grove a try. I was served by a young man and the service was pretty satisfying. On the other hand, the burger was a bit dry but other than that, everything was flawless. On an addition, there was a tv and I could watch one of my favorite teams play. GO CAnucks GO :)

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basic hygiene
By duffy49 of west end vancouver (1 Review)
Submitted Sunday, August 24, 2008 - 12:54pm [Dine in]

Price isn't always everything.The cook wiped his nose and hands with the same napkin, then went back to work- no washing. A waitress blew her nose on a napkin and went back to work-no washing.Another waitress kept running her hands thru her hair-no washing. C'mon this is bloody basic hygiene! Will never go back.I don't demand alot from a diner but the staff can keep their bacteria to themselves.

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horrendous customer service
By sbarker of West End, Vancouver (7 Reviews)
Submitted Friday, February 15, 2008 - 8:26pm [Dine in]

I've eaten here a couple times now, and the service was never stellar. I came because they serve breakfast all day, and quite cheaply at that.

Today I ordered a 3 cheese omlette, and the cheese inside was mouldy. When I told the waitress, she asked "if i was sure, because it might be the parmesan cheese." No, I know the difference in flavor between cheese and mould, thanks. Not to mention the VISIBLE green mould that was in the cheese of my omlette.

She retrieved another dish for me, french toast, which was fine. But she sarcastically asked whether or not it was acceptable. Then at the end of the meal, she tried to charge me for the mouldy omlette, although the french toast was about $1 cheaper. When confronted, she stated that "there was nothing wrong with the omlette, so they were going to charge me for it."

So if your idea of "acceptable" is mouldy food, eat here. You won't regret it!

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Sushi?
By victory66 of Burnaby (35 Reviews)
Submitted Saturday, July 7, 2007 - 10:37am [Dine in]

I decided to try this place Thursday evening, since I had been here before and had good food and good service (a few years ago). I had two kids with me that were keen for some sushi so went with the Japanese food menu. The miso soup was the usual fare, so nothing to complain about. The youngest kid had a bento box and the chicken terriyaki was tasty as was the tempura (not too greasy). But the sushi was something else. I had a sushi combo as did the older kid. The nigiri sushi pieces on hers were large (but she indicated that the fish was tough and hard to bite), and the rolls definitely left something to be desired. The California rolls were made with some foreign meat (did not look or taste like crab or even the imitation crab that most restaurants use). The tuna rolls were also very strange tasting. The rice was dry and the rolls fell apart as soon as you picked them up with chopsticks. And for 3 combos and 4 soft drinks, the price was not as cheap as you would expect for this type of food.

So, will I be back? Definitely not for sushi, as there are too many other sushi restaurants in the area that are better. May try to return to check out their other food.

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Cheap Prices, Large Menu Choice, Good Portions, & Good Food
By Sam1 of Vancouver (9 Reviews)
Submitted Monday, May 19, 2008 - 1:47am [Dine in]

Two of my friends and I tried this place last night. Considering it was 8:30pm, it was fairly busy. We were attracted to the All-Day Breakfasts specials advertised on the windows and on the sandwich board outside the restaurant. For a full breakfast for around $4.00, you can't go wrong.

We all tried the breakfasts, and they were very good. Well made, good portions, and fresh. This restaurant has a full Japanese menu as well as a full North American menu. The food is incredibly cheap for what you get. They don't cheap out on the portions or the quality. Service is nothing to brag about, as they only seemed to have one server for the whole place. It's not a small place, and it's fairly clean, and more modern than one would expect. They have full entree menu items for less than $11.00 (Steaks, ect.). Burgers start at around $4.50 with fries or whatever else. Drinks are cheap ($4.00 for a beer).

We were all impressed and all said that we will be back. Believe me that we are quite picky when it comes to an eatery, and we know our food and restaurants. Finally, there's a place downtown that can satisfy a group or a couple of people, since there's a great variety of menu items to choose from. Haven't we all been in a situation where one of wants sushi, and the other definately doesn't? Well, at this place, it's the perfect compromise.

Recommended.

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More effort needed before it's too late
By Bromolog of Vancouver (1 Review)
Submitted Saturday, June 16, 2007 - 10:22am [Dine in]

Locals will have noticed the change in menu, decor, and personnel in recent months. The old menu (omelettes and burgers) is still there but now there is a separate menu with all sorts of Japanese goodies. The fake brick wallpaper is still there, but now there are various japanese decorations on the walls. Tables are an odd violet marble laminate-chairs are now straightbacked which is helpful if you are tall. The music is now more modern pop/dance than 60's classics. We don't necessarily like 60's classics but in retrospect they suited the unique ambiance that was the former Grove. Service: there were only two staff on the Thursday evening we were there...right around 6:30pm which is dinner time for many folks and the place filled up. Staff are friendly enough but they are quickly swamped and distracted when there are more than a few tables of patrons. They smile a lot, except for the very young waiter. We ordered one appetizer-gyoza- and two main dishes. My main dish- tempura chicken veggies and shrimp- came before the appetizer which was delivered about 10 minutes later, as was my partner's food. Plenty of soy and tempura sauces are served in cute bowls and dishes and the food was fresh and hot. We also had 4 alcoholic drinks between us. Total comes to just over $41 which is great value for money in this city. Verdict: new owners should hire more staff. Otherwise the good food and value will be overlooked by poor service.

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No consistency, non-existent service
By royrock of Vancouver (West End) (13 Reviews)
Submitted Friday, January 28, 2011 - 6:18pm [Dine in]

I will admit that I do come in here time to time, but after today, I won't be in ever again.
To start off, you walk in, and it's hard to ignore the horrible decor, but it's understandable for a small diner in the middle of the West End, but really. Plastic brick-style walls, random Christmas lights, and Japanese lanterns? And variety for food is great, but serving greasy all-day breakfast and sushi in the same restaurant really does make me think twice of even checking out the sushi menu.
The waitress tells you to "pick a seat" and once you've sat down, she hands you your menu followed by tap water. No ice, just tap water that's anything but cold. I guess I'll take anything for a $4.50 breakfast?
After you've skimmed the menu of their food that isn't worth the price ($7 for an omelette that will arrive questionably crispy on the edges and grease laden), your waitress will arrive with a completely apathetic attitude and no sign of happiness. I don't blame her. She works at the Grove Inn.
Let me note before I start with the next section: while going through the menu, I looked up towards the kitchen and saw the chef coming from the back holding two pieces of bacon in his hands. No gloves, no plate, nothing. Just walking from the back with two pieces of bacon swinging at his sides. GREAT impression, buddy.
Today I ordered the usual 2 pancake special with 2 eggs and panfries. After trying the panfries my first few visits, I've learned my lesson, and have steered clear of it, and always ask for fries instead. Today, I asked to substitute the panfries for fries, like I did my last two visits, but the server goes "No subsititute on special". What. I definitely remember substituting last time. She tells me "We've never done that," and goes to the chef to ask anyway. This was the same chef we had the last time, but he just shrugs as she asks him, and she says, "No, he's never done that." What a crock of shi-... anyway. I get annoyed because what am I paying for here? Unconsistency, staff who don't know food safe, and an extremely rude server? No way.
In conclusion, my boyfriend and I sit there, thinking about if it's really worth it, which it's not, and we tell her we're going to find somewhere else to eat. We also said this in the nicest way possible, and she retorts, "Yeah, go find somewhere else." and she grabs the menus and walks off.

Pick up and go just down the block to Teresa's, another breakfast diner. Grove Inn's just grumpy from being closed down from their rat infestation a few years back ;)

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I don't get it
By RickL of vancouver (10 Reviews)
Submitted Sunday, June 8, 2008 - 5:29pm [Dine in]

I don't understand how anyone can knock this place. It's not presumptuous, it's not haute cuisine... it's a diner. As such it meets my expectations and then some. I've never had faster service other than at McDs and that ilk. Having a family we look for the ocassional good value establishments as a way of taking a breather from busy lives. The Grove provides good food at very reasonable prices. It you want something a little flashier, exotic, or expensive... just keep walking. If you want basic diner food served fresh and fast then stop in and enjoy. But I can't vouch for the recently added sushi as I'm not that adventurous.

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An outstanding burger n' fries for $3.99!
By ToddGack of West End (19 Reviews)
Submitted Thursday, August 28, 2008 - 2:25pm [Dine in]

I have been to the Grove a few times for their all day breakfast, and it has always been solid. Today, I opted for their basic $3.99 burger and fries lunch special. The waitress(all be herself) was kind and attentive, took my order quickly, and within 8 minutes, my burger arrived. To be honest, I was not expecting much for 4 bucks. I was happily surprised. The patty was huge, perfectly cooked and juicy, easily 1/3 pound, on a soft fresh bun, nice crisp lettuce and tomato. The fries were perfect, crispy and hot. I will be back for this burger. Good show, Grove!

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