The Gramercy Grill is a west side restaurant with a downtown vibe where fresh local ingredients are used to create a menu of Internationally inspired dishes.
I have had lunch at this restaurant several times and while not outstanding the food has always been well presented and appetizing. Last Sunday seven of us met at the restaurant for breakfast and although not all of us ate a cooked meal the staff were accomodating and the service friendly. I had the Eggs Benny with spinach ($10) that was surprisingly goods, the poached eggs were perfectly cooked and the sauce not too rich. The pan fried potatoes were hot and tasty. The coffee kept coming and the staff did not rush us through the meal. Not bad at all!
Came here with a work colleague today for a "summer" business lunch... "Summer" business lunches aren't so much to talk "hard" business as much as building relationships... My lunch partner wanted to go here as she's been here many times before and seems to like this place... The decor is consistent with their "marketing".... It reminded me of many of the "grill-type" restaurants in Manhattan I've been to... Truth in Advertising is important... More important, the food was solid... I had the linguini vongole in a tomato sauce... I usually prefer al olio but this one was quite nice... My lunchmate seemed to like her chicken pasta dish as well... The service was quite solid... Nice touch... The waitress asked me if I preferred milk or cream with my coffee... That's rare they ask this and I always appreciate it when the service staff asks... It shows they're paying attention... I would come back for a lunch anytime to this nice local restaurant.
We arrived at 8pm with a reservation, and while the very congenial server was confirming our name, the proprietor (I saw her on the restaurant website) came over and interrupted the server, and was not very friendly at all.
This particular night, we ordered a pretty expensive bottle of wine - $150; the proprietor offered to decant it. She came over to our table with a decanter with wine already in it. She poured out the other wine into a small carafe, and poured our $150 wine into the decanter!!! Just like that!
What, you don't have a clean one? You can't rinse this one? I found it a breach of service etiquette, wine etiquette, and just plain common sense. If you plan to do that, why would you do that in plain view of the customers? And as the owner, can you wear nothing better than jeans?
Our server outside of the owner was excellent, and we enjoyed our dinners. The food was very good - but we had dishes you can make at home for less than 1/10th of what they charge. I don't mind paying for good cooking at a restaurant, but the price is way, way out of line for the things that come on your plate. One single mushroom tart - $12. Waaaaay too expensive. The beef had mashed potatoes, literally a spoonful of peas, and 1/2 of a small carrot. The portion was right, but not for $20, thanks. Maybe for about $13.
In the end, one tart, 2 roast beef, 2 pastas, 2 desserts (4 people) - no coffee or anything. It was $130 if you don't count in the wine (that was poured over other wine - sorry, I just can't quite get over it.)
I *would* have been back if only the owner or the price had been an issue - but with both, I'll save my money for someplace else.
The service and food are alright and not memorable. I went there once and have not returned. It is quite expensive for what you get in terms of quality. I would not recommend it and the location is a bit out of the way anyways.
The patio always looks so enticing, on a sunny day, this place is great to watch the world pass by. A little on the pricey side..I've been here for lunch and for dinner several times.
Business lunch with my partners was average. Between us, we had ceasar salads, sandwiches, fish and chips, mussels with fries. Essentially, a bit of everything from the menu. Gathering from the comments that were made during lunch - the fries were the best part. Don't get me wrong, everything tasted ok, but nothing, unfortunately was outstanding.
Dinner on the other hand...For the Appys, we had the beetroot and goatcheese salad and the beef carpaccio. Great start to the meal. The wine selection is ok. Our server was friendly and answered our questions, but you got the feeling that she was not really sincere in her responses and that she was going through the motions. Smiling cause it would make a better impression. I ordered the beef tenderloin - which was beautifully cooked and hit the right spot. The tenderloin was accompanied with garlic mash and seasonal veg - not over done, and the sauce, topped it off. My partner had the baby clam linguine - it was ok, nothing to write home about. There was a lot of pasta. Overall, our meal was satisfactory.
On the website, it recommends reserving a table - don't bother, it's never packed. When it's sunny, there is barely room on the patio, but if you choose to sit inside - you can reign over the domain.
I went in really wanting to like this place. The restaurant itself is beautiful and the menu looks so yummy at first blush.
Sadly, the service and mediocre food preparation killed it for me.
Went here with the usual group of 6 hungry folks on a Saturday night. We learned early on that the owners were away on vacation, so perhaps that explains the lackluster evening.
Menu is full of bistro classics like steak, roasted chicken, rack of lamb, etc.
Appies were delicious, but felt... cheap. We ordered a variety of share plates, among them tiger prawns. There were 6 of us, and you would think that a restaurant of this caliber (and high prices) would ensure we have at least one each. Nothing doing, we got 5. Points off for service.
I ordered the sirloin at $34 a plate (!). It was a good size, but cut poorly: it was overdone on one side and rare on the other. Sorry folks, but that doesn't equal medium rare. Other meals had similar flaws: chicken overdone and dry, lamb underdone and raw, things like that. I enjoyed the mash and crisp veggies that came with my meal, and the little pat of butter that topped the steak. Good concept, bad execution. At $34 a plate, they need to do better.
Dessert was yummy. Coffee was served lukewarm.
Cognac wasn't available because the owners were away and took the key to the "expensive" liquor vault with them. Big red flags here--don't they trust their staff?
It was clear that our server didn't want to work that evening. He was mostly efficient, but had almost zero personality, which was unfortunate and spoiled the evening. It look a long time for him to come around and take more drink orders, do quality checks, refill waters, things like that.
Not a great evening, but with some work, this could be an excellent restaurant. Not recommended, for the time being.
The food at the Gramercy Grill is very good. Dennis Huang has been the chef for about a year, after closing down the Ordinary Cafe, and the food at the Gramercy Grill is as good as it was at the Ordinary Cafe. (BTW, the first two reviews on this site were written before Dennis was at the Gramercy Grill.)
The Dungeness crab cake is excellent — wonderful texture and flavour on top of a very good coleslaw. The roasted halibut filet is not to be missed — the broth is fantastic! The duck was good, but the potato cake was the best part.
Unfortunately, the service was such a turn-off that we may not return. My husband and I both had the same reaction — we felt like we were intruding or inconveniencing the staff. It wasn't that the service was bad — it was just cold. It spoiled what would have otherwise been a memorable meal.
My experience here was not great. We waited over 45 minutes for a grilled salmon. Keep in mind the place was full, but we had to check up on it after 30min. I am not sure if they lost the order or it was sent to another table. It's a bit pricey for pub food.
This is a nice quaint place off of Arbutus. The food isn't cheap but it is of a high quality. It also has a patio which can be good for summer. A nice variety of dishes and a decent wine selection. Plus this is one of the few places that serves cornbread. I love cornbread!
I have been there a few times with friends and it hasn't disappointed.
I went here for lunch and it was quite tasty and reasonably priced, so took some friends for brunch a few months ago. The staff arrived late (they opened at 10 but our waitress didn't show up until 5 after). The food took forever to come (probably had to start up the kitchen), and coffee refills were never offered. They seem quite popular in the evenings, but cater to an older (richer) crowd.
You have everything planned... A surprise dinner gathering... You both arrive, and then your invitees start arriving behind you, however they don't allow you to sit in the lounge at await the rest of your party they want to seat you right away even though we are early. Before we are all even there the waiter is asking if he can take our order... HUH NO, we are still waiting for more people to arrive, we have already ordered drinks and a couple of appies. When all our party has arrived he’s back to pushing for the dinner order to be taken, even though we have all only been seating together for a few minutes, however we give him our requests and he leaves, a little while later the plates arrive and we eat and share and talk, and when we were done the dishes had been snapped up some without asking “are you done” to which annoyed some of us, this is just rude, taking plates when you are not ready for them to be taken. He then brought desert menus back and gave very little time for us to look at them or to think about it before coming back and asking what we wanted to order (some of us hadn’t even looked yet as we were chatting). When we asked for a few more minutes he gave us a big sigh and walked away and never bothered to come back. When he did come back he didn’t take desert or after dinner drink orders he just handed me the bill, everyone’s all on 1! It was shy of $500 and he was treating us like this. I got up and asked to speak to the manager, he came and spoke with me, I told him this is not how you treat people you want in your place of business, he tried to say it was a long day and its hard when you have a big parties, I told him don't and me that pile of crap, I have worked in the service industry and I know how to treat my customers, and we are not a big party we are only 8! So make a note when you see some of us with note books taking notes during our dinners and lunches or brunches and breakfasts, we are your critics and we can make you or break you.
Over all the cooks here know what they are doing, too bad the front end staff is giving them bad reviews!
P.S. I think if we had gotten desert we wouldn't have been hungry when we left. Appies & Meals on the small side.
my wife and I decided to take advantage of dine out Vancouver, and some friends invited us to the Gramercy Grill. First of all, the service was undoubtedly excellent, and the environment was classy and inviting.
The food was another story. Three of us had the scallop appetizer, while the last person had the fennel. Although I am used to fine dining portions, we were served three miniscule scallops each. They were tender but flavorless, despite being flooded with sauce. We each had different entrees: I had the lamb shank, and I was not impressed. There was hardly any flavor to the lamb, and the vegetables were rock hard and unfinished. The mashed potatoes might have been good had they not been completely saturated in some sort of broth.
The only course we enjoyed was desert - the lemon tart was extraordinary. If you are paying anything over $30 for an entree, it must have some flavor to it at least, which the lamb clearly lacked. Stay away from the tenderloin - leave that to The Keg. If you like lamb, try Kalamata or Panos Greek Taverna. A fraction of the price, and much more flavorful (especially Panos - absolute steal)
Went her for Dine Out with three girlfriends. We were a bit disappointed. Of course they were busy, but that is to be expected. I'm not sure what went wrong, or how. We received the wrong wine, but that was corected. Our food was slow in coming. My entree wasn't hot or even warm. But it tasted okay, so I just ate it because I didn't want to complain in front on my friends.
I would probably go back on a quiet night.
We had lunch at the Gramercy Grill on several occasions and we have always been extremely satisfied! We always try to select original items on the menu and have been impressed with the talent of Chef Dennis Huang. He does not hesitate to blend flavours that I would not have thought to use together and the result, so far, has always been extremely successful, according to my taste. I am sometimes surprised but have always been fully satisfied.
We have recommended it to several people and they have all reported to us that they had a good experience. They did return several times, which to me is a vote of satisfaction!
I guess all places have bad days from time to time, but the previous review comparing it to McDonald seems so totally opposite to our own experience! I would highly recommend trying the Gramercy Grill at least once and then forming your own opinion!
We made a reservation on Father's Day. The restaurant was not even that full. After being seated, we waited at least 30 minutes before anyone even gave us water, and we had to try hard to get their attention. The food took a long time to arrive, and we saw it go to various wrong tables before the server finally found us. We had been sitting there quite hungry and asked the waitress if we could order some bread and she rudely replied that "I'm sure it's coming!."
I ordered the mussels in tomato and cilantro broth and it was horrible. Really tasteless. The mussels were a bit cold and tasted really not good so I asked them to send it back to heat it up. The waitress promptly came back and proceeded to give me a 5 minute lecture on how they were cooked properly, and that maybe I wasn't used to the "freshness" of their ingredients. It was incredibly rude. My father also ordered the mussels and was equally unhappy with the results - watery broth, tasteless, mussels did NOT seem fresh. My husband ordered spaghetti and my mom a sandwich and those were okay - nothing very spectacular but decent.
The total bill came to over about $80 NOT including drinks. We did not order anything other what was mentioned above. I thought for this price, the food should at least be solid without any rudeness from the staff. On our way out of the restaurant, there was a cloud of smoke hovering over the entrance - apparently there was a minor fire in the kitchen and blew into the room.
Three of us ate here for dine out last week and really enjoyed it. Two of us had the scallop appetizer which was delicious and the other had the fennel fritter which she liked as well. For mains we had the lamb, cod and eggplant which were all yummy. The lemon tart for dessert was particularly delicious - crispy on top like a creme brulee which was lovely! Our server was friendly and attentive and the ambiance was nice too - we didn't feel rushed or as though it was overly chaotic. The manager or someone even called the next day to ensure that we enjoyed our experience which was a nice touch!
I would go back during non-dine out times.
Went here for dine out vancouver the other night. The owner was very nice and it was such a contrast to her servers, who all looked like they had a thorn in their backsides. Waited for the longest time to be seated without being acknowledged by any of the servers passing by or by the bartender who was right at the front door. Why would such a bubbly and friendly owner choose these not so happy people to work for her is beyond my comprehension. The waitress did what she had to do, no more and no less, no talking to us, no making us comfortable, just asking us what we'd like to drink what we'd like to have, and delivering the food. The service experience made this place a disaster even if the food was decent.
On the other hand, I tried the squash ravioli, and thank god I had the great idea of adding chicken to it for extra charge, because without the chicken, the squash ravioli would've been bland, (and i like squash ravioli too!) Seriously, would have been unbearable to eat without the chicken. My friend had the upgraded item roast, and it came drenched in sauce. He said it tasted nice, but i thought it was swimming in it's own sauce, which turned off the dish for me!
The ambiance was decent and nice and the only thing that was ok compared to the owner's nice demeanor.
Boy i wish she would just read these reviews about her staff and get a clue!
While Gramercy Grill has the curb appeal of a classy restaurant, it is nothing more than a overpriced, snobby MacDonalds. I ordered the chicken schnitzel and for the rip-off price of 12 dollars I received an over fried McChicken sandwhich. In what might be considered copyright infringement, they even served it with MacDonald's trademark special sauce. To top off my disappointment I also recieved a minuature side salad of bitter greens with no dressing.
Forget about ketcup- while this place is suposedly a classy burger/brunch restuarant, they do not have ketcup (or pepper) on the tables. If you ask one of the waiters for some, they will look incredibly inconvenienced and return, at their lesuire, with a little metal pan of ketcup- For a 12 burger at a self proclaimed "Grill" restuarant, I expect a bottle of ketcup, not a metal dog dish.
I dare not express my true disappointments in the service. We waited a full 40 minutes for the McChicken sandwhich and burgers to arrive, during which time the kitchen caught on fire and filled the restuarant with a thick, black smoke. No apology was offered, no windows were opened. When we politely asked for some Ketcup, by saying "Excuse me sir may I have some ketcup", the waiter snipped "Don't ever call me sir!" I was literally floored by this comment and unsure how to respond- a very uncomfortable dining experience indeed!
In short- if you like overpriced, oily McChicken burgers and you enjoy being verbally assualted by waiters, go to Gramercy!
'Smart Casual' - great food, service and ambience with uber-friendly staff. Bar (w/ sports TV) or table seating (inside + patio). Many regular patrons - always a good sign! Has a very comfortable 'feel' whether you are a first-time visitor or a frequent customer. Consistently delightful experience for brunch, lunch, dinner or just a drink or dessert. Highly recommend.
I have had several dinners at the Gramercy. It is a great neighbourhood restaurant. The wine list is excellent (affordable wines and some high end bottles as well). I find their meat and fish dishes to be the best....especially the veal meatballs...better than you would ever expect. Their prices are reasonable (been to Earle's lately?) and the quality of the food is well worth the fair price. There is a real 'bar vibe' here on Thurs and Fri nights and it is a lot of fun and great animated conversation. A great place to go after work for appys and drinks. Saturday and Sunday dinners are definitely quieter and if you are looking for a more romantic dinner, I would recommend going on one of those nights. All around, great service, great food.