We arrived at 8pm with a reservation, and while the very congenial server was confirming our name, the proprietor (I saw her on the restaurant website) came over and interrupted the server, and was not very friendly at all.

This particular night, we ordered a pretty expensive bottle of wine - $150; the proprietor offered to decant it. She came over to our table with a decanter with wine already in it. She poured out the other wine into a small carafe, and poured our $150 wine into the decanter!!! Just like that!

What, you don't have a clean one? You can't rinse this one? I found it a breach of service etiquette, wine etiquette, and just plain common sense. If you plan to do that, why would you do that in plain view of the customers? And as the owner, can you wear nothing better than jeans?

Our server outside of the owner was excellent, and we enjoyed our dinners. The food was very good - but we had dishes you can make at home for less than 1/10th of what they charge. I don't mind paying for good cooking at a restaurant, but the price is way, way out of line for the things that come on your plate. One single mushroom tart - $12. Waaaaay too expensive. The beef had mashed potatoes, literally a spoonful of peas, and 1/2 of a small carrot. The portion was right, but not for $20, thanks. Maybe for about $13.

In the end, one tart, 2 roast beef, 2 pastas, 2 desserts (4 people) - no coffee or anything. It was $130 if you don't count in the wine (that was poured over other wine - sorry, I just can't quite get over it.)

I *would* have been back if only the owner or the price had been an issue - but with both, I'll save my money for someplace else.

The patio always looks so enticing, on a sunny day, this place is great to watch the world pass by. A little on the pricey side..I've been here for lunch and for dinner several times.
Business lunch with my partners was average. Between us, we had ceasar salads, sandwiches, fish and chips, mussels with fries. Essentially, a bit of everything from the menu. Gathering from the comments that were made during lunch - the fries were the best part. Don't get me wrong, everything tasted ok, but nothing, unfortunately was outstanding.

Dinner on the other hand...For the Appys, we had the beetroot and goatcheese salad and the beef carpaccio. Great start to the meal. The wine selection is ok. Our server was friendly and answered our questions, but you got the feeling that she was not really sincere in her responses and that she was going through the motions. Smiling cause it would make a better impression. I ordered the beef tenderloin - which was beautifully cooked and hit the right spot. The tenderloin was accompanied with garlic mash and seasonal veg - not over done, and the sauce, topped it off. My partner had the baby clam linguine - it was ok, nothing to write home about. There was a lot of pasta. Overall, our meal was satisfactory.

On the website, it recommends reserving a table - don't bother, it's never packed. When it's sunny, there is barely room on the patio, but if you choose to sit inside - you can reign over the domain.

I have had lunch at this restaurant several times and while not outstanding the food has always been well presented and appetizing. Last Sunday seven of us met at the restaurant for breakfast and although not all of us ate a cooked meal the staff were accomodating and the service friendly. I had the Eggs Benny with spinach ($10) that was surprisingly goods, the poached eggs were perfectly cooked and the sauce not too rich. The pan fried potatoes were hot and tasty. The coffee kept coming and the staff did not rush us through the meal. Not bad at all!

This place has been around for a while and, until recently, I used to love it. I can't believe how much everything has dropped off. I'm fairly open-minded on the whole, but someone is not getting their message across to their staff. I can understand your staff drinking in plain view of the customers at a bar, but this is an upscale-casual restaurant, no? Tsk, tsk...what a shame...downhill....avoid.

I went in really wanting to like this place. The restaurant itself is beautiful and the menu looks so yummy at first blush.

Sadly, the service and mediocre food preparation killed it for me.

Went here with the usual group of 6 hungry folks on a Saturday night. We learned early on that the owners were away on vacation, so perhaps that explains the lackluster evening.

Menu is full of bistro classics like steak, roasted chicken, rack of lamb, etc.

Appies were delicious, but felt... cheap. We ordered a variety of share plates, among them tiger prawns. There were 6 of us, and you would think that a restaurant of this caliber (and high prices) would ensure we have at least one each. Nothing doing, we got 5. Points off for service.

I ordered the sirloin at $34 a plate (!). It was a good size, but cut poorly: it was overdone on one side and rare on the other. Sorry folks, but that doesn't equal medium rare. Other meals had similar flaws: chicken overdone and dry, lamb underdone and raw, things like that. I enjoyed the mash and crisp veggies that came with my meal, and the little pat of butter that topped the steak. Good concept, bad execution. At $34 a plate, they need to do better.

Dessert was yummy. Coffee was served lukewarm.

Cognac wasn't available because the owners were away and took the key to the "expensive" liquor vault with them. Big red flags here--don't they trust their staff?

It was clear that our server didn't want to work that evening. He was mostly efficient, but had almost zero personality, which was unfortunate and spoiled the evening. It look a long time for him to come around and take more drink orders, do quality checks, refill waters, things like that.

Not a great evening, but with some work, this could be an excellent restaurant. Not recommended, for the time being.

The service and food are alright and not memorable. I went there once and have not returned. It is quite expensive for what you get in terms of quality. I would not recommend it and the location is a bit out of the way anyways.

Went her for Dine Out with three girlfriends. We were a bit disappointed. Of course they were busy, but that is to be expected. I'm not sure what went wrong, or how. We received the wrong wine, but that was corected. Our food was slow in coming. My entree wasn't hot or even warm. But it tasted okay, so I just ate it because I didn't want to complain in front on my friends.

I would probably go back on a quiet night.

The food at the Gramercy Grill is very good. Dennis Huang has been the chef for about a year, after closing down the Ordinary Cafe, and the food at the Gramercy Grill is as good as it was at the Ordinary Cafe. (BTW, the first two reviews on this site were written before Dennis was at the Gramercy Grill.)

The Dungeness crab cake is excellent — wonderful texture and flavour on top of a very good coleslaw. The roasted halibut filet is not to be missed — the broth is fantastic! The duck was good, but the potato cake was the best part.

Unfortunately, the service was such a turn-off that we may not return. My husband and I both had the same reaction — we felt like we were intruding or inconveniencing the staff. It wasn't that the service was bad — it was just cold. It spoiled what would have otherwise been a memorable meal.

my wife and I decided to take advantage of dine out Vancouver, and some friends invited us to the Gramercy Grill. First of all, the service was undoubtedly excellent, and the environment was classy and inviting.

The food was another story. Three of us had the scallop appetizer, while the last person had the fennel. Although I am used to fine dining portions, we were served three miniscule scallops each. They were tender but flavorless, despite being flooded with sauce. We each had different entrees: I had the lamb shank, and I was not impressed. There was hardly any flavor to the lamb, and the vegetables were rock hard and unfinished. The mashed potatoes might have been good had they not been completely saturated in some sort of broth.

The only course we enjoyed was desert - the lemon tart was extraordinary. If you are paying anything over $30 for an entree, it must have some flavor to it at least, which the lamb clearly lacked. Stay away from the tenderloin - leave that to The Keg. If you like lamb, try Kalamata or Panos Greek Taverna. A fraction of the price, and much more flavorful (especially Panos - absolute steal)

While visiting Vancouver, my cousin, a resident of the city, took us to the Gramercy Grill, her first visit also. I would recommend this restaurant very highly. The service was impeccable, the food superb - we have dined throughout the world and the Gramercy Grill is right up there with the best. The duck breast melted in the mouth & was beautifully presented. We'll be back !! (someday).
Sheila, Roy and Jill !