I've been here twice. The first time was for a bachelorette party back in May and the second time was Sept 26. Both times have been great. I have had exceptional customer service both visits. The first time, our waiter was also the bartender, and while he was doing two jobs at once, he was very attentive to our group. Additionally, he gave us several shots for free in celebration of my friend's last day as a single woman.
The second visit was for my anniversary with my boyfriend. We had our reservation for 7 and were seated within five minutes. Our waiter was friendly and attentive. Our drinks were brought to us in a timely manner. Our food was brought by another staff member, but as we sat and ate, our waiter, another staff member, and possibly the manager all came out (at different times) to see how our meals were. That may have been a bit too much, but it shows that they care.
I ordered the seafood brochettes with lobster mashed potatoes and their signature brussel sprouts, and my boyfriend got the spaghetti and meatballs. The pasta came with a white sauce with goat cheese and four large meatballs in tomato sauce - I would recommend both of these dishes. For the bachelorette night, I also got the seafood brochettes but some other dishes that stood out was the crab gnocchi and short rib pasta. The only issue I had was that my sangria was more sugary than I expected.
If you are here for a date night, I would recommend it. I've read some stories about large parties and their negative reviews, so it seems like if you are in Glowbal Grill for an intimate night, you'll get taken care of well, but if you're here with a large group, you'd be waiting for hours. I haven't been here with a big group, but I've been to Italian Kitchen (owned by the same company) and the wait was ridiculously long for larger parties.
My partner made the reservation for Glowbal a couple of weeks ago so I decided to check out the reviews on Dinehere.ca. After reading many negative reviews (and surprisingly,only one review in 2012), I tried to get her to change the reservation but she was set on checking this place out (She wanted to go somewhere in Yaletown). So I bit my lip and decided to make the best of it. We were seated in the very back in a cozy corner away from the crowd & noise, but unfortunately, the restaurant is small so it's still noisy; we were shouting across the table. Also the tables are very close to each other so there's little privacy. The appetizers were decent - satays at $3.95 each were just ok. Salads were just ok. The entrees however, were nothing special; At $20 - $40 they should have been better. A paella risotto at our table was terrible - just mushy bland risotto and some mussels and a prawn. one. Nothing we ordered was outstanding; Nothing made me go "wow". $190 poorer and all I can think is I could have had two fantastic dinners at any of my favourite restaurants (see my positive reviews). Even the buffet at Urban Fare is better.
On the positive side, our server was friendly, professional and attentive; But then so are the servers at White Spot. Parking was $8 at a meter for two hours out front.
So if you want to go for a nice quiet $$$$ meal in a trendy area with great food and service, I'd try somewhere else.
Girlfriend K and I found ourselves at Glowbal for a birthday celebration. There were probably about 40 of us in a space normally fit for about 20. Everyone was literally sitting on top of each other. However, the restaurant was very accomodating and it was no fault of the restaurant's, since additional people showed up last minute. What really bugged us was that when K and I arrived, we sat at a table at the end and just as we were making ourselves comfy, the server said that table did not belong to our party and we could not sit there. So we shuffled on to each other's laps at the other end. By no more than 10 minutes later, more people (our party) showed up and for some reason, they were able to sit there w/ no problem.
Service was okay throughout the night. As friendly as our server was, he kept forgetting people's orders. He didn't bring out a dessert for the 3-course meal, my entire meal was forgotten, another friend's main course order was not even sent to the kitchen. Everyone's meal came out staggered.
The server that took care of drink orders, however, was fantastic. Water within 3 minutes of arrival and cocktails served up immediately. Too bad our auto 18% gratuity didn't go directly to him as he deserved it more than the other.
The food was tasty, but well overpriced, IMHO. The average bill came to about $50/person, and I don't think anyone left full.
My bill came to $40 incl. tax&tip. I had one cocktail, a side beet salad, and 3 small skewers(chicken, salmon, oyster).
As beautiful as the ambiance was, I think I would prefer Zakkushi next time for skewers.
Went here a couple years back and remembered having a good time, with good bread and good food. Came back last week, and the bread was not the best... and the food was lacking. We ordered the satay platter to start, and while tasting decent... all of the satays were very cooold. I had the halibut and it was pretty rough and chewy..
Another point is the dishes seemed very unimaginative.. as me and my date had ordered two very seeming different plates.. yet they came plated exactly the same way, with only the fish being different. For some reason, I don't mind it when that happens at Horizons.. but it just bugs me to see it here... esp when the food doesn't taste good.
Glowbal appeal is the crowd it cater's too. You'd probably dont want to show up wearing your factory outlet clearance designer label brands. And forget about wearing a baseball cap to hide your receeding hairline. People get dressed to be seen here. It is a trendier spot most likely where you will find a woman under 30 meeting a man over 40(with benefits) to mingle.
The place has 'two' rooms. Glowbal and I believe AfterGlow. Anyways one is more the restaurant the other more the lounge. There are lotsa regulars here. Some regulars who spent over $50k a year at this place alone.
Have been here about half a dozen times. Each time I go there it is pretty packed. But have never really had problems getting a table. But beware although it is a restaurant, there are bouncers to watch the door. Probably for extra security as drinking can get excessive sometimes. The owner makes good money so money is not necessary his motivation.
I've tried the sates, some appies, deserts and some entres'. Nothing of the food really surprised or really interested me all that much. Everything is borrowed, but mind you the menu probably has not changed in a while. presentation is good, food quality is reasonable. I really would consider Glowbal a place to go for drinks. So not really after the food. IMHO more importantly, people go there for the atmosphere. And possibly to check out the eye candy.
The sates are good but there are simply far better choices in town. Prices are moderately high. If you want to keep up with the jones prepare to bring your Visa and Matercard. If you are drinking with friends it gets costly. My bill for two was over $300. And the other bills totaled over $1K for a group of 6-8 people.
For the money there are far better restaurants for ur dining pleasure. But if you want to rock your new $3k Armani suit and/or your Porsche convertible, then maybe give Glowbal a try. Hope you find your soulmate there.
I have been to Glowbal twice, and the food was great both times. Their satays are not what you would expect from a Malaysian restaurant -- they are creative, fusion, and a delight both to the eye and to the taste bud. I had a steak one time, and it turned out to be one of the best I have had anywhere in Vancouver. Service was good and the decor was very nice but short of being special. I will return for the food.
First off, their banana bread with maple butter(?) and fig jam (I think it's figs or pear and figs i'm not quite sure) is INCREDIBLE. The banana bread is warm and the sweetness is just perfect.
Their satays were pretty good, but the meat (liquer lamb?) was a bit hard to bite off even though it was medium. We also had the kobe steak (which in my opinion, was just like a meatball), ahi tuna (i've tried better) and the candied BC salmon. I think the BC salmon was the best out of all. The texture was good and its taste complimented with all the 3 sauces they provided for us. I think its best to try the satay platter. That gives you the chance to taste all of them and save on some money.
I went at lunchtime so the menu consisted of a few items along with the brunch menu. I had the grilled chicken gouda wrap and I loved it. The fries were great as well. However, my friend tried the tuscan pasta, and I'm not very fond of goat cheese/bocconcini. Plus there was pine nuts which im allergic to, so it wasn't the best.
We couldn't even have dessert, because we were just too full. The serving is pretty big! The servers were courteous and they filled our water often. The bill came really slowly but I think it was because they thought we'd like to talk for a while. I'm definitely going again!
One of Glowbal Group's many restaurants, this restaurant is located in Yaletown. Having been here for their lunch and dinner menu's, we decided to come try out their brunch.
Glowbal Benedict - $12.95 (3.5/7)
We always have to get benedict's. Always. What's brunch without a good ol' benedict? This one was quite the disappointment. Something was off about it. Perhaps the sauce was too thick? Though most benedict's come swimming in hollandaise sauce, this seemed like it was drowning. The pancetta gave it a nice kick though. The potato wedges were meh. Some parts of it had a nice salty flavouring to it, some were dry. It was kinda 50/50.
This was weird. Very weird. The waffle tasted very plain and ordinary, and the pink stuff was confusing? We didn't know what it was. Pretty sure it's banana soaked in some weird tasting pink sauce. The white cream thing was ... weird. Sorry for the lack of vocabulary, but did we mention that this was weird and confusing? But hey, who are we to complain since it was free?
Not everything was a fail about our brunch, though! Our server presented this to us the moment we sat down. Some sort of strawberry watermelon smoothie thing. It was sour. But free! So yay!
Glowbal Grill, we're going to pass on your brunch menu.
I see some negative reviews about service, so I'm not sure if my friends and I were an extreme case, but we had an excellent time at Glowbal.
Firstly, we arrived into a packed room. We chose to meander to the bar to see if we can get seats, but as all seats were taken, we stood there for a few minutes. During this short time, two managers came up to us and assured us that they will find us seats. One came back with an option of seating in the front of the house and the other offered us an option at the back, in Afterglow. We chose the latter and were seated. The manager then came by with a round of complimentary shots before taking our drink order. At this time, one of my harder to please friends decided that she would rather be at the front of the house, and so the manager assured us we will get the next table that opens up! (Again, we were there on a very busy night as it is!) We continued with our drinks and suddenly two complimentary appetizers were sent to our table.
When we moved tables to be closer to the front, the second manager also came by to see if we were taken care of and to introduce us to our server. He then brought another round of complimentary shots. Both managers and servers were available during the night and came by periodically to check on us. All of my friends felt like we were really taken care of.
The food was good, and similar in taste to Italian Kitchen, their sister restaurant. No complaints.
I had brunch here once and it was so disappointing I vowed never to come back but it was a friend's b-day so I thought maybe it would be better for dinner... I was wrong.
Food: poutine was blah, ahi tuna was very bland, complimentary rosemary bread was delicious, onion rings were ok, my special drink called something like bangkok nights or was not good, mushroom skewers were laughable and portion sizes were tiny. Nothing was disgusting but it's not saying much when the best part of the meal was the complimentary bread. I was disappointed in so much of our meal that I opted to skip dessert although a few at our table did get dessert and they said it was heavenly. All in all, I would've preferred the food at neighbouring establishments any time of day.
Service: there is a thing called silent service and I really wished and hoped our server would exercise it and it just didn't happen. At one point, he insulted one of dinner party members with some comments about onion rings and how it wouldn't date her and it became very awkward. I don't want to hear about your waitering career, how you're from Montreal, what alcohol is in what different drinks or what you prefer for what time of day - I just want you to take our orders and serve what we ordered in a timely manner, no more, no less. It got to the point where when our server approached our table, my eyes would just retreat into the back of my head from all the chatter that no one at our table was very interested in. The other waiters helping out also need to learn a thing or two about manners and LISTENING. When you ask someone if they were done with their dish, listen to the response before you take it away and dump dirty cutlery into it. Or you could at least ask before taking someone's food away - my friend was not done with her poutine and the waiter just took it away and when I pointed out that she wasn't done, his response was, "well, she's the only one at your table eating now" and walked away. No apology, no explanation. I have not been to a dining establishment with such terrible service in such a long time that it's actually made me thankful for the ones I frequent. One of the men's bathroom doors do not lock which led to a very awkward encounter between a friend and another patron. Who makes such a large restaurant and only has 2 single bathrooms for males?????
Value: Tiny portions of bland food at astronomical prices - not worth the money at all.
Ambiance: Looks great but the music is so loud, you can't hear anything and every conversation must be carried out in a shouting manner.
I will not return and advise others to avoid as well - if you're looking for a dining experience, this IS NOT the establishment for you. If you want to be a downtown yuppie who doesn't care what food they receive and only cares about being "cool", then you belong here. Au revoir Glowbal for life!
But please change the techno-freakin music and turn it down. It's nonstop techno - I'd go nuts if I worked there.
Otherwise, the food, kobe meatballs and spaghetti were amazing and the (over-priced at $28) prawns(4) with small bowl of"poutine" fries and stirfried mystery greens were great.
Partner loved the caesar salad at $9 and the cocktails were good, but who really buys a $14 martini - like seriously . Even if I were a millionaire I'd find it stupid. And I can tell you no bottle of $680 wine could make me happier than having $680 in my pocket. By the looks of all the young people in there dropping $200+ for dinner I'd say they must have alot more credit that brains 'cause I know they don't all have that kind of cash. I can afford the place but don't do it often.
The service was top notch though which helps compensate for the prices. We walked in on a Saturday night with no reservations and were seated in 10 minutes even thought it was busy. I would return.
Came here 3 times. First time was 4-5 yrs ago and I still remember that their black cod was really good. I think their food is consistent but their portion is quite small for the price I paid for. I guess it's ok cuz I kinda expected it since they're located in Yaletown.
The other times were 2-3 yrs ago and we ordered the appys which was fun and tasty.
I like it how Glowbal remembers my bday and anniversary. They always send me a letter every yr asking me to visit them again. And if I present that letter to them, they will give me a complimentary dessert.
Had a nice late lunch with a friend at Glowbal.
Nice room, nice decor, a little loud for my liking (loud music).
Ordered the feature special grilled chicken, bacon & pesto panini with mesclun greens and a butternut squash soup. All well prepared and very tasty.
I'd like to come back for the satay bar and/or dinner.
This is the one restaurant in Yaletown that I have returned again and again. I love their satays, their servers are fun and friendly, they make great drinks and are always reliable for a good eat. Even on busy nights like Dine Out Vancouver, they churn out awesome plates and good service despite the lines of people waiting. Their Sunday brunch is the best. I don't know how they do it but on their menu is an awesome fish and chips for only $10! We must have been there like at least 20 times and each time, just as satisfying if not better. They have made so many accomodations for us, like special requests from the kitchen. rushed dining as we had to make a concert, everything. For a good dining experience in Yaletown, Glowbal rules!
I joined a co-worker for dinner at Glowbal last week and was really impressed with the level of service as well as the food. I've had a bit of bad luck with service lately so I guess my expectations were low, but our server Ben was exceptional.
We were greeted very warmly at the front and I believe my friend had just been there the week before, and Ben recognized him from that previous visit. He came over and personally escorted us to a table in his section and when I asked where the ladies room was, he didn't just tell me, he actually walked me there - nice.
When he came by to take our drink order, he brought a complimentary starter of kobe meatballs and short ribs. Both were delicious. We couldn't quite decide on what to get, so he made a few suggestions and asked what we were in the mood for. We ended up choosing the tuna tartare, which was incredible, and also the prawn popsicles. I would have to say the prawns were the low point of the meal for me (and the reason for only 4 stars) as I found the batter much too heavy - it was similar to a beer-batter for fish & chips. I think a lighter panko-style crust or tempura batter would have been more suitable. I really liked the wasabi mayo though - very smooth texture and a nice kick - helped to cut through the doughy texture of the batter.
For our mains, we both chose one of the specials - a pan-seared halibut with pesto risotto and a jumbo prawn on top. Wow, was that ever a fantastic meal. The wine our server recommended - I believe a New Zealand Sauvignon Blanc - was a perfect match to the flavours of the dish. Every bite was superb.
Even though we were full, we were presented with a complimentary dessert plate - a vanilla creme brulee, a white chocolate mousse and a chocolate lava-style cake with pistachio ice cream. I'm not a huge chocolate fan, so wasn't loving the lava cake, but the pistachio ice cream and the creme brulee were very good. I thought the white chocolate mousse had a slight oily taste to it, so I didn't have much.
I would definitely recommend this place if you're looking for great service and a great meal - and have the cash to spare. The value is only so-so, and even though we received a few "extras" I don't think this is common. I would go back for a special occasion, only because there are so many other places in Vancouver that I want to try and the price point of Glowbal doesn't fit my regular dine-out budget.
Exactly that. I was there for Dine out Vancouver. The presentation of the food was quite different. I had the tuna spring roll, the seared salmon and the decadent chocolate with two cute little mini donuts on the side.
They came in small dishes, but the food was really tasty. The music there was a little too loud to my liking, but I think it's the "in" thing now.
We even got a $25 coupon for our next visit.
Went to dinner here this past Saturday and had a great experience at Glowbal.
The food: very creative. My fiance and I shared the appetizer platter which had a great selection of various items on their menu. My absolute favourite thing I had was the crab cakes (I love crab cakes, so I might be impartial).
The service: excellent! Our server (Brett) was really attentive, polite, knowledgeable and courteous! We had only ordered 1 satay item (b/c I wanted to try it but the fiance has had it before). Brett took it upon himself to buy one for us, which was great!
Value: good. I would definitely come here again for the combination of good food, great service and chich atmosphere.
Ambiance: could have been better. The pictures online make it seem a bit more upscale than it was in reality.
I highly recommend this restaurant to anyone looking for something other than your typical Earls/Milestone/CC experience.
I liked the place - the staff was nice and the decor fabulous.....but the food was NOTHING to write home about. WAY overpriced for what you got, I was completely unimpressed and will probably never return.
I was here with a large group for a Dine Out Vancouver extravaganza in late January. I had their duck confit salad (passable, where's my duck dude), snapper and risotto (fresh fish, but a bit lacking in oomph) and a peach cobbler (nice work) - the food was made with effort but the results are wishy washy. Ambience, however, was just awesome. Trendy, trendy, trendy, with great service to accompany it all. If you want to be cool and impress your out-of-town friends, come here, and bring your Visa.
I read all the comments from DINE HERE, But I always like to find out the truth.
I been in different restaurant in vancouver and different parts of the world and I know
about good food. first laoud music and unconfortable, server was roud and looks like he was
in a bad mod. our drinks was find, but it comes from a Bottle you can not make a mistake.
the satay, dried like a paper, the mac and cheese, the prawns, chicken, tuna not flavor at all.
the main course, the rissoto, not flavor and not presentation at all. the shortribs , the gravy it was tasteless,
teast like burned sauce.
I was dissapoint it. this is going to be something to remember..