My fiancée and I escaped to the Bentall Centre for our lunch hour during the week, looking for something new and simple. We stopped in the Bentall food court, made the sane decision to dismiss Subway outright as we wanted to taste our food, and picked Fortune Express out of a choice of it, A&W and a pizza joint.
With my noodles I opted for the boneless sweet and sour pork and chicken balls. The good lady plumped for the lemon chicken and ginger pork. For fast, simple Chinese, both of our meals were fantastic. The food was very hot and fresh, the noodles were done perfectly and the meat was very flavourful; not haplessly bland like the pathetic Flaming Wok outlets. We were even served with a smile, despite the busyness of the court. A special mention should go to the lemon chicken, which was, believe it or not, the best I've had in the city.
Neither of us could quite finish our meals as we were so generously served. As we left, we saw a number of people enjoying the bowls of soup also on offer at Fortune Express. I'm almost excited to go back just to try out them for myself!
If you're in the area, I wholeheartedly recommend Fortune Express for a good-quality lunchtime Chinese meal.
Aside from the heavy amounts of MSG which is in the food, the taste is good, and the value is about standard. .
I have been visiting this location since periodically 2003.
Today i came for lunch (after the lunch rush) and they were out of many of the dishes.
i usually order 2 entrees plus rice.
Since they did not have enough for 2 entrees, I ordered one entree plus rice - which I was told there wasnt enough of that one entree so she offered to top it up with another entree. ( to make it a complete order of 1 entree plus rice)
They insisted on charging me for two entrees. I explained to them,that is not right. I eventually talked them to reducing the price by one dollar only. (it is $7.49 + tax for 2 entrees plus rice regularily)
They lost all of my business (lots of money over the years), because they insisted on nickle- and diming me over this very small issue.
I will tell my many co-workers and colleagues about my experience, that is for sure!
It cost alot less money to retain customers than to attract new ones. However- they wouldnt even have had to spend any money in this case- their option was to not overcharge a regular customer, which they insited on doing! good bye MSG,