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3.5
  • Food3.5
  • Service3.5
  • Value2.5
  • Ambiance4
  • Reviews15

Fleuri

845 Burrard St
Vancouver, BC V6Z2K6
Tel: (604) 642-2900 Reserve Online
Fax: (604) 682-5513

Reviews

Displaying 1 - 15 of 15 Reviews FoundSort: Useful | Helpful | Reviews | Date
$52 for a bland buffet
By Kujibo of West Vancouver (127 Reviews)
Submitted Monday, December 29, 2008 - 1:15am [Dine in]

I'll say right away I kind of got dragged along to this sunday brunch buffet. I didn't really want to take the family to a $52 buffet as I figured it probably wouldn't be worth it. Gets expensive real fast when you have to pay for a few people. I had a look at the menu online and nothing much really stood out. Maybe I was biased coming in...

The biggest problem I had was the food. It wasn't terrible, but there wasn't a single dish that really tickled my tasted buds. Lets see, we have ... pancakes ... bacon ... sausages ... etc ... most of the stuff you would find at a $10 buffet. There were some slightly more interesting things too, seafood, chicken, a few dim sum things, turkey, roast beef, etc. The only things I was really looking forward to were the prawns and smoked salmon. The prawns were bland and limp. The smoked salmon seemed on the bland and mushy side, I was dissapointed. My second plate of turkey and roast beef was soured by what I thought to be some pretty bland and too think gravies. The desserts I probably enjoyed the most, though most were to rich for my liking, would have been nice if there were some pies or something. Honestly for the price I'd give the food a 1 or 2, but if the buffet was $20 I would say a 3.

The only reason the meal had any value at all was the service. The waiters were great. Polite and attentive. I would have given 5 stars but the hosting was a bit of a gong show. Pretty big lineups for everyone with reservations in place and took 15 minutes to get it all sorted out.

So value is where this buffet totally falls apart for me. Taste to money ratio is terrible. I think the food at the Crystal Grille (Metrotown Hilton) buffet is much tastier. And it's half the price, and less headaches for parking if you aren't living downtown.

Ambience was allright, reasonably classy, and I would have liked the jazz piano and guitar if I could hear it from the back room we were in. Almost all the orange juice glasses sitting on the table were dirty though, a pet peeve of mine. For $52 they better be sparkling clean.

Certainly will never return.

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Pinkies' up!
By epicurious of Burnaby, BC (507 Reviews)
Submitted Tuesday, March 7, 2006 - 4:21pm [Dine in]

I went to Fleuri for High Tea as one of my first tea experiences. I'm sure glad I went here because they do tea right! I'm pretty sure we paid about $23 per person (quite lower than Wedgewood). If you don't know tea service, that's a pretty good price. Obviously, you can get more for your money dining other cuisines, but high tea is an experience like none other. My favorite item on the 3-tiered tray would be the smoked salmon pinwheel. The Raspberry chicken salad on brioche is a close 2nd. This is the only tea service that I was allowed to sniff the different teas before making my decision. In Vancouver, I would say Fleuri for High Tea is the best choice.

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More bad than good
By hydeeho of Burnaby (182 Reviews)
Submitted Wednesday, December 5, 2012 - 5:54pm [Dine in]

Prix fixe dinner with desert buffet using a travelzoo voucher. Amuse bouche, tiny but interesting, still don't know what it was. Lobster appetizer, excellent. Lobster bisque, another winner. Filet mignon, small but delicious. Desert buffet with a crepe station, exceptional. Reception and dinner service by our female server was perfect. Very engaging and informative. Problem was she apparently completed her duties for us and now everything was left to a male server whom I guess was the closer. After the dinner plates were cleared it all fell apart. At $4.50 a demitasse of coffee you'd think they would voluntarily refill it but no I had to ask and he responded in the positive but continued setting tables. Imagine 4 trips to set a table before bringing more coffee. Desert dishes were not cleared until you sat down again. Given the parking problems and lack of service by our male server no way will I return.

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Wonderful dinner & chocolate buffet
By bordercollie of north vancouver (268 Reviews)
Submitted Friday, April 18, 2008 - 11:20pm [Dine in]

I went to Sutton place hotel for dinner with friends, and all of us enjoyed our meals, no complaints. I love their 10 oz steak, cooked perfectly, with a variety of vegetables. The service was wonderful, not rushed, relaxed and our server was knowledgeable & friendly. My friends meals where great, fish n chips, grilled lamb chops to quesadera, all were done perfectly.

I think I died and went to heaven when I saw the Chocolate buffet, no calories there..lol They make a wonderful chocolate mousse, chocolate trifle and fruit with a chocolate fountain, the strawberry tasted the best. I never did try the crepes, but my friends did like it, and you can have a variety of sauces on top. Delicious, sinful and a nice way to end any meal or deal. If you love chocolate, this is the place on Thurs, Fri and Saturday and I suggest having a meal to get the full indulgence of chocolate.

Professional, friendly, service that is relax style of serving, never feeling rushed at anytime. This is a place to dine with friends and enjoy a great meal.

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Chocolate Buffet... Incredible
By jpcostales of Metrotown, Burnaby (70 Reviews)
Submitted Sunday, October 14, 2007 - 3:10pm [Dine in]

My significant other took me here for a little birthday dessert. I had never hear of this... but a chocolate buffet? It was absolutely superb.

Food - A great chocolate buffet selection of about two dozen different items... and a station where you could get freshly made crepes, with incredibly tasty ice-cream. Phenomenal.

Service - Absolutely outstanding. Friendly service, incredibly polite and attentive. Everything you could possibly want.

Ambiance - Classically elegant, intimate setting, and easy to see why this is one of Vancouver's two 5-star hotels. Gorgeous decor.

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Disappointing buffet...especially for $50
By marspball of Coquitlam (38 Reviews)
Submitted Wednesday, December 19, 2007 - 9:08am [Dine in]

I went to this restaurant for the Sunday brunch buffet. It costs $50 per head so I had very high expectations. We made a reservation but upon arriving there, we still have to wait 15 minutes before we got our table.

Food - very limited selection. For $50, I was expecting a very lavish buffet with lots of selection. Instead, the food was comparable to your average Best Western breakfast buffet. The only seafood item they have was cold clams but even that was rather blant. i couldn't enjoy my time there because all I can think off is the $150 that I've spent for our group of 3. The best thing that I had that day was probably the fresh apple juice. For the price, this place is definitely not worth it.

Service - It was rather slow as they were short of staff.

Ambience - One would expect that the Sutton hotel would have an extravagant decor but the fleuri was nothing special. It is mediocre at best.

Final verdict - I would never come back to this place again. It was such a waste of money. If you have $50 to throw away, then go ahead. But I rather spend my money elsewhere. There are better AYCE restaurants out there.

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Lovely place for high-end meal
By crystaal of West Vancouver (10 Reviews)
Submitted Sunday, November 14, 2010 - 1:17pm [Dine in]

As vegetarians, we ordinarily would not eat at a hotel restaurant but did so due to a group event (they had planned it around the chocolate buffet). We went online and were pleased at the variety of vegetarian options, so tried it.

Unfortunately, the website was "months" out of date according to the maitre d, and many of the listed vegetarian options either were not available, or simply weren't vegetarian (soup made with chicken stock, Caesar salad with prociutto, etc.) We were considering just leaving, but the staff went out of their way to help. They offered us both the room service and bar menu as well as the regular dinner menu. We ended up ordering a soup from the room service menu, two salads, and splitting a main course from the regular dinner menu.

The servers were courteous, friendly, and helpful. If they weren't sure if a dish contained animal ingredients, instead of just saying "no" as many places do, they went to check. The atmosphere was elegant, not loud, even as the tables filled. The room was almost empty until 6 pm when the chocolate buffet started and people arrived en masse.

Our tomato and basil bisque arrived quickly and was a decent size, even for sharing. It had already been placed in two bowls. The two salads were "raspberries, smoked duck and farmstead feta salad" (heavily discounted as we didn't have it with duck) and "vine tomato, goat cheese and arugula". Neither salad was the typical greens in a bowl with things added, rather, all the ingredients were separated on a plate. Initially I was surprised at the small portions, but quickly realized the amount of preparation which went into the dishes. This is not just greens dumped onto a plate; a great deal of work went into it. The vine tomato salad comes with an olive tapenade which we asked for on the side -- if you order it, leave enough bread as there is lots of tapenade and it's delicious. This salad also includes a tomato sorbet.

Our main dish was sauteed BC seasonal mushrooms. I don't like butter and thought this would be too rich, but it was lovely -- delicately flavoured, and several varieties of mushrooms, with a few other veg and beans. The centre portobello was topped off with vanilla foam. Again, the portion wasn't huge, but after all the other food it was adequate, even for sharing. I think a whole one would have been too rich for me but not my husband.

As this was Saturday night, they had the chocolate buffet, usually $26/person but, if you order enough food, it's $13/person. Initially we weren't going to do it but in the end decided to. However, because of the extreme confusion about the menu (misleading on the website), the manager gave it to us for free! We certainly didn't expect anything like that. The dishes looked wonderful but I actually liked the fruit best, either with or without the chocolate dip. My husband also loved the crepe (made to order) with the mango sauce, and the chocolate croissant pudding. The other offerings looked great but I found them a bit sweet and not chocolatey enough.

As we received excellent service throughout, we gave a generous tip including the chocolate buffet in the calculation.

There are not any high-end veg restaurants in Vancouver, unlike many cities, so we would certainly consider returning to Fleuri, calling in advance and taking our own smoked tofu as they said they could adapt any of their dishes for this.

Overall we were very pleased with our experience. In the past, we've been so disappointed with hotel restaurants, even high-end ones, that we generally avoid them. I would highly recommend Fleuri for a nice date or special occasion.

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How the Fleuri Stole Christmas...
By dnj060 of Vancouver (32 Reviews)
Submitted Monday, December 26, 2005 - 5:19pm [Dine in]

After not having ventured out to a Christmas day buffet for 10 years, last year we decided to try the Four Seasons’ brunch and it was horrid (food & service). This year, we tried the Fleuri at Sutton Place, hoping it would be better, unfortunately Fleuri disappointed.

Food: Mediocre quality & quite limited selections - the food was not innovative as items were those you would have at any buffet. If the food quality and flavours were exceptional, the lack of interesting choices would have been a consolation; however, the dishes were quite bland. To be fair, the dishes were well presented and replenished frequently.

Service: The restaurant seemed to be somewhat understaffed which resulted in a manic air to the service. The service was adequate but the staff was overly hurried and a tad abrupt although they were very polite and tried to make the best of the situation (it’s not their fault that the management did not schedule enough staff for a fully booked restaurant).

Ambiance: There was virtually no Christmas atmosphere in the restaurant which really marred our experience. There was no holiday decorating in Fleuri (only the hotel lobby) and no ice sculpture at the buffet. There was a pianist and guitarist who were playing lounge music (ie. On Broadway) but did not play any Christmas tunes?! The guest tables were decorated with tiny fake plastic holly/greenery in small vases. You would think they could at least have real greenery cuttings for the tables. The buffet tables were very poorly laid out so there wasn’t enough room to navigate and there were bottle-necks of people trying to access the food which was annoying and awkward.

Overall: You would expect more from a 5 star hotel – the buffet experience was comparable to a 3.5 star. If you appreciate good food, nice surroundings, with a festive feel, don’t waste your money ($55 per person, excluding tax & tip). Instead, cook food that tastes great in the Christmassy coziness of your own home!

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Always a step ahead
By charmis15 of vancouver (1 Review)
Submitted Tuesday, January 29, 2008 - 8:40pm [Dine in]

I am a regular to this awesome restaurant. The menu changes every so often and there is nothing as heavenly as the tasting menus every friday. The dine out experience is no less exquisite. This is one place that does not compromise quality at even those prices. The menus are well planned and executed and even though they are crazy busy, the service is upto the 5 diamond standard. Although, you would have to have a very sophisticated palate to fully appreciate the cuisine.

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A definate favourite
By sakhed of False Creek (5 Reviews)
Submitted Thursday, February 23, 2006 - 8:50pm [Dine in]

We have always enjoyed fine dining at Fleuri Restaurant. So nice to be served by wait people who have been properly trained and know their business. The decor is understated elegance with a very comfortable feel. The food is excellent although we really miss the Seafood Buffet nights. Please consider this as a vote or two to bring back this popular favourite.

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Cozy and Delicious
By sexycombover of Richmond, BC (15 Reviews)
Submitted Thursday, January 31, 2013 - 2:57pm [Dine in]

I came here without expectations. Wanting to try the restaurant for a while, I booked a dineout here, forgetting which tier it fell in ($18, $28 or $38).

Unfortunately, my initial impression was that it wasn't going to be a good evening, because when I got into the lounge area, there was no one to greet me. I had to seek out staff and try to make eyecontact in one way or another to get them to come to me. Finally, the server comes and I get seated.

The lounge itself is lovely. Very classy but not pretentious. Perfect for a quiet date night (probably not a special occasion type place, but would make a nice Friday Date). I ordered my food expecting the worst because of the luke warm service I got coming in.

Even for dineout, we got warm bread. The bread was alright. Your standard baguette with your standard butter. Hmm.

Then I finally get my appetizer. Delicious. It was a seafood medley of sort (I can't remember now), but it was so beautifully plated that it was just a visual delight. The taste was also phenomenal, not to mention, the portion size was quite generous.

I ordered a seared steelhead as my entree and it was great. Super fresh. Sauce was wonderful. Loved the foam. It had a nice side-dish to main ingredient ratio. Fantastic.

But the kicker was the dessert. An earl grey chocolate terrine. Now, I'm usually not fan of chocolate terrines as I find them too dense and too sweet. This one was perfect. Super creamy, melt in your mouth, with just the right amount of earl grey flavor. I could have had another one for sure.

And the service did pick up over the course of the evening. I didn't need to ask for my cup to be refilled, and was offered more bread if I wanted it.

Overall fantastic experience. If I had been seated immediately, there would be no complaints at all for this restaurant. I hope to return for their regular menu, and maybe their chocolate buffet soon.

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All you can eat CHOCOLATE
By ravingfoodie of downtown, Vancouver (13 Reviews)
Submitted Monday, October 27, 2008 - 10:41am [Dine in]

I have to admit I am not a chocolate fan but did my best to make a great night out on this all you can eat chocolate eating fantasy. I especially enjoyed the Chocolate Fountain, followed closely by the crepes. (yes, I know there is no chocolate in the crepes but I topped it off with chocolate ice cream!!). You have everything here from brownies , puddings, cakes, and for those who are calorie conscious, they offer fresh fruit too..lol

The ultimate cardiac arrest dessert is their chocolate croissant bread pudding. It's pure heaven... You might as well as drink a cup of sweetened butter. Very delicious.

Btw, they offer interesting chocolate alcoholic beverages too.

Offered on Thursday, Friday, and Saturday nights only. 2 seatings at either 6 pm or 8:30pm. If you have dinner at their award winiing restaurant the chocolate buffer is 50% off.

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Chocolate buffet is not much more than solid
By sakuchan of E. Vancouver (12 Reviews)
Submitted Sunday, August 31, 2008 - 1:20am [Dine in]

Likes: A solid, and fun variety of desserts ranging from crepe, icecream, puffs, chocolate fountain and cakes. The mousse was incredibly good. My waiter was certainly a happy guy and served my friend a birthday special without being prompted. Ambiance is what you'd expect for a high-class restaurant, complete with a real-live piano player!

Dislikes: The chocolate cake, much too filling and bogged up precious little stomach room. It's a bit of a rushed meal since they only serve the desserts for 2 hours. It sounds like plenty of time, but if you have a company of 5 or more with you, it's not nearly enough. Besides, one would expect a buffet to last a lot longer than that.

Suggestions: Have a light dinner well before going, and pass on any of the chocolate cakes.

Verdict: It's a novel experience, but does not warrant a second visit.

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Use the Wine card for the best value
By worf of Vancouver (6 Reviews)
Submitted Monday, November 19, 2012 - 12:08am [Dine in]

Ok, so the only reason why we decided to try this place was because a friend kept raving about it.
The majority of people don't know, but if you sign up for the Wine card at the Sutton Wine merchant you can use it to get discounts on meals at the Sutton. Note: To sign up for the card, you need to buy a bottle of wine. The discount varies depending on the size of your party.

Now, I've been to many Hotel buffets, and I have to say that for the price (whether or not you have the wine card), I expect MUCH better service and a better selection of main dishes.

Minuses
- When we first arrived, the hostess wasn't very friendly and asked if we had a reservation. We said we didn't but still wanted a table. A few minutes later we were seated and as we walked in, I saw more than one free table. The hostess and her attitude was not appreciated.
- We had to ask several times for tea and even a hot water refill made the waiter annoyed. Think all he was interested in was filling up the juice and coffee which he kept on doing even when the glass was almost full. If we're going to be paying 50 bucks a person for a brunch, can we at least get some friendly service??
- At the buffet, some of the items were missing a serving spoon! How were we supposed to serve ourselves? I noticed other people were using spoons from other items
- Chicken was cold, not to mention dry and very hard to eat.
- Selection needs improvement- included sausage, bacon, pancakes, waffles among other things...something you can find at a free hotel breakfast buffet.
- They gave us the bill without checking if we had the Wine Card, so at first our total did not include the discount. Rude, should have checked with us first.

Plusses
-Cocktail shrimp and smoked salmon are the only items that made the buffet worth it.
- The dessert buffet which offered chocolate fondue, many little cakes and chocolate mousse.

Overall, it's definitely not worth the price if you don't have the Wine Card. But even if you do, only worth it if you really have the money to splurge and don't mind the limited selection.

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very disappointed
By pickyeater888 of Vancouver (4 Reviews)
Submitted Wednesday, January 23, 2008 - 5:16pm [Dine in]

I must say I found the receptionist a bit snotty but maybe that's normal for classy French restaurants. Our lady server was very attentive though so that kinda makes up for it. However, I must say we were very disappointed with the Dine Out menu. The peking duck consomme was nothing special, I've had better tasting wonton soup at any chinese restaurant. The salad didnt really work for us either, the cajun prawn didnt really go well with the avocado salsa and the greens. As for the main course, we tried both the duo of salmon and the duo of lamb. The salmon was ok but the creamed spinach and sausage doesnt really go well with the rest of the dish. The lamb was bland and the portions were tiny. As for the dessert, the chocolate mouse had too much gelatin, it was not creamy at all, although the cherries hidden inside was good. Overall, it was disappointing. We were expecting at least a good dessert since they are famous for their chocoholic dessert buffets. I dont think I will be going back to this restaurant again. I've had better $35 meals elsewhere.

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