Elephant & Castle serves British and North American fare with a wide selection of beer and scotch.
Most places were busy Saturday night with the Canuck game on and we were hoping for a place to stir for a few hours without having to talk over the noise.
I was quite surprised at how quiet it was at E&C it almost parallelled those dive bars with the drunks on a bender slumped over at the booth. The layout provides too much seperation and you'd easily be bypassed by the staff depending on where you are seated and how attentive the staff are. The TVs are too small for the space and could benefit from multiple large screens.
We stuck with appies like the onion rings, chicken picks, pub pretzels, caesar salad and potstickers. Nothing outstanding nor would it send you to the bathroom in the middle of the night but they definitely slop on the bottled sweet and sour sauce on the potstickers which I felt did not compliment at all while the pretzels were overwhelemed with large specks of salt crystals. My gf ordered a caesar which turned out to be terrible so one could chalk it up to a one off if you're kind. Though I can't give half marks I'm tipping the grade slightly towards the mediocre point. Perhaps if we tried some of the main entrees it would've faired better.
Service was spry despite our table being situated in the corner by the entrance. Our waitress keep tabs on us all night without being instrusive and put in far more effort than we required so I'll give extra points there.
I'm game for another chance but if this experience is any indication for the lot it's another pub among the throngs.
I was walking pass the Marine building, saw the Elephant & castle, decided to go in for a late lunch.
As I walked in, you hear this very loud windy sound, as the door open, which was distracting. I thought the place was bright, spacious and like the booths by the window.
My server was friendly, but lack information or didn't seem to know the menu, I tried potatoe skins & chicken vegetable stir fry. I thought the skins where good, but are definately appetizer size, so don't expect it to fill you up. As for my chicken vegetable stir fry, was too spicey for my liking, and even asked my server about this dish, which caused me after a few bites, not to like it, and didn't like the tang taste.
I found the place not busy around 4pm, and not sure if i would return to try something different.
I was at a big lunch with colleagues in the DT, and they decided to try this place. I had high hopes going in, based on the reputation of E&C and the fact that I have long admired the art deco magnificence of the Marine Bldg. Maybe I hoped for too much...
The restaurant itself was nicely appointed (like an Earls) and was clean and new looking. The problem was the service. The staff could have tried a bit harder, and not clustered at the back of the restaurant. Maybe the throngs of diners terrified them. I had a club sandwich and salad. The sandwich was merely okay, and the salad was wilted and not appetizing. Others in the group had burgers and wraps, and no one reported anything close to a "WOW" reaction. With so much competition in the DT market, E&C has to try harder if they want to survive.
I know this place is new, so I might come back in a month or so to see if things improve.
At least it wasn't expensive.
Stopped by with some coworkers for a mid-week lunch. I had the meatloaf sandwich with yam fries which was good (not great) but my coworkers' clubhouse and salads looked pretty good. Lots of interesting brews available on the menu as well.
Value-wise, for downtown I think the price is definitely right - they feature several items for just 10 bucks for lunch. I also got to peek into the kitchen from where I was sitting and it looked very clean.
Will recommend next time my coworkers wants to do lunch again.
Food: came here for lunch w/ some co-workers. food was nothing extraordinary. your regular pub fare food.
Service: our waitress was attentive and patient. we were a large group and she was very accommodating.
Value: i paid $12 for my salad which i thought was fairly pricey for pub food. that's about how much i pay for salad if i were to go across the street to cactus or joey's or earls...
Ambiance: nothing exciting. very casual. very popular as an after work drink place. we usually fall back on this place if cactus, joey's or earls are too busy. keke!
Went Elphant and Castle for lunch. Had the turkey sandwich was was very dry. The side salad was very average also. My friend had the chicken sandwich was also not that great. Had the corn chowder which was very salty. I don't think i will come back as there are many other resturants in the area. May try the Lions Pub next time. The place filled up quickly as it was lunch time. Service was ok
This place just opened up on the main floor of the heritage Marine Building. The ambiance and character of the restaurant definitely match that of the art-deco office building.
Food wise, I had the Ahi Burger, which was solid. My colleagues had Fish N Chips which they rated better than average, however, it only comes with 1 fish fillet. No one tried the more traditional 'British' dishes, so can't comment about that. The food is the on par or better than the typical pubs.
The service was quite poor, but I'll overlook that because the place is still working out its kinks.
Overall, it's a great addition to the downtown business core. Another place to get a pint after work or have some good happy hour times!!
Great place to catch a hockey game or fight being located downtown with plenty of seating. The food is not bad for pub-style ... recommend the E&C Club for sure.
The service, however, is terrible. Unresponsive wait staff who look like they are in pain working there .. this has been my observation every evening (8 times I have come here at night with friends for various reasons in the last 12 months). I have visited E&C downtown. Service during lunch is pretty good however but when it comes to night time ... seems no one likes earning a tip anymore and just expects it. Maybe this is a just a sign of the times .. *sigh*
Had the bangers and mash, apple crumble (awesome) and calamari.
Calamari was a bit small but overall food was good, ambiance was fun and pub like and I'd come back. Service was good too. I liked the fact they had free wifi!
What was annoying was the crazy vent at the main entrance that activated a blast when the door opened.. what is that?
We realy liked the new room and design BUT from the time we walked in the door to being seated and feed service was poorer than the E&C at the airport. Burgers were fine, okay beer selection, and less thanattentiev service. I'll give them a month or two too get the staff rained up to a decent level before returning.
Enjoyed a lovely lunch here yesterday with friends. We headed over just after one and I think this was a good time as it appeared the lunch rush was over so we were seated immediately. They offer a solid grilled cheese and the burgers (which I myself don't eat) looked really good as both my dining partners chose this feature. The chips are billed as proper British chips but I wasn't particularly keen on them; however, that is simply a personal choice (as an ex-pat they are not what I would consider British chips but no matter). Love the space, typical E&C pubby feel. Took them a long time to return to the down town core and I, for one, am glad they are back. Next trip in I will try the Ploughman's lunch.
My co-worker and I decided to go out for lunch today, and both felt like having fish and chips. We decided on the Elephant and Castle because of the pub style food which is offered often serves a good fish and chips. We decided to share and ordered the halibut and chips. When it came there was only one piece of fish. We asked the server if this was right and was told yes it was.
This was galling for two reason. First, we had told the server we intended to share, but were not informed that there would only be on piece of fish. Second, and this is the part that rankles, the order cost $18.00!!! Wow, $18.00 for one piece of fish and some fries. What a rip off. It is standard when ordering fish and chips to get two pieces of fish. Something should have been written on the menu, or at the very least the server should have told us. That was the first and last time they will ever get our business. What a gyp.
We also shared the calamari, and that was nothing to write home about either, but at least it was only $11.00
If waiting two hours for your food in an empty pub sounds like your cup of tea, then my friends, this is the place for you!
Elephant & Castle is the first place I have ever been to where I've complained about my food and refused to tip. Even my friend had said he has never been this "dissatisfied" with his food in his entire life. Two hours for salmon pesto penne without the pesto but raw fish and hair? really? really... Where is the sense of standards?
But what do I really know, I'm no chef. But just from an average eoe like myself, would you want to spend $16 on soggy onion rings, canned beans, and a dry steak? I suggest you take a trip to the japadog near by. At least the wait for their food is worth it.
I was pleasantly surprised to discover that Elephant & Castle has a downtown location; I had planned to visit the Richmond location, but with no car, this was very convenient.
We were pleasantly greeted; a table was prepared for our odd-number group (5) without delay. Service throughout the dinner was much better than I expected, all factors considered (pub, game night, etc).
The food quality itself was consistently good, and presentation was clever, but overall I didn't find it extraordinary. A solid drinks selection was a plus.
The Yorkshire pudding we shared was tasty, but I haven't had many to compare it with. I think I was underwhelmed by the roast beef & gravy part, left wanting more of the pudding plain. My dish, pepper steak tips, was delicious and the steak was prepared exactly as I ordered it (rare). The best part was mixing the mashed potatoes w/the sauce at the end!
Vegetables on all dishes seemed somewhat overcooked, though that might have been more in the British / "western" style.
Ambiance would have merited 2 stars, had it not been for the beautiful building which houses the restaurant -- truly a sight to see in the summer, with the vine leaves on the northwest side.
For what you get, I think the price is just slightly on the high side. But would I return? Most definitely. The location and the beer selection make it worth another try; there were some other mains that caught my eye that would perhaps be more to my liking.