The menu at Earls focuses on freshly made, seasonally inspired, casually elegant West Coast cuisine with International flavour. In addition to wide variety of dishes Earls has a drink menu to match.
I haven't been here in three years just because I was so unimpressed with the service I had here. I was 18 three years ago and my friends and I were celebrating a 19th birthday. She was the first of us to turn 19 thus the only one who could order alcohol which meant the server was not going to get a high bill (thus higher tip) and a high cheque average out of us. I guess this is why she turned all her attention to her other tables. For us, she took our orders, gave it to us, never checked up on our food and gave the bill when we asked. She also spilled water on our table and walked away. We asked another server if they had a cloth or something so we could wipe it up, she set some paper napkins on the table without a word and left. The only friendly person all night was the waitress at the end of the night who offered to take a group picture of us and made sure it was a good one.
We weren't being rude to them at all and we weren't louder than most of the other tables. I definitely witnessed a difference in treatment between us and the other customers. I think they must've also thought we didn't know how to tip (and yes, as a server, I can say it is quite common) but I have been taught how much to give. After the service, we gave them what they expected out of us. Food was good, but I'm not going to this location ever again.
First off, the parking is insanely expensive, makes me feel like I'm paying for a meal in itself, it's about $18 to park for a movie and a quick lunch! If you park meter you would have to go out after 2 hours to refill the meter, be it in the middle of your movie or eating.
Now with that aside. I was pretty impressed with the decor of this Earl's, quite different from the casual atsmophere they use in the other locations. Starts off with dual sliding doors at the entrance, then a slick spiral staircase that takes you to the washroom (which is quite annoying actually, 15+ steps up the stairs just to wash your hands!) They have a very posh looking bar at the lounge (which is actually bigger than the dining area), very high ceilings. Lookin' good.
Food was very average, not much different from the other locations, kinda throws off the ambiance. The salad barely had any dressing which = no taste & the fries were a bit too salty for me.
Service was not bad, but not very good either. They would come by every now and then to ask if everything was ok, but they kept forgetting to get me things I asked for. (Napkins, water, etc) Usually I would rate them higher depending on how busy it is and cut them some slack, but it was pretty quiet since it was early afternoon.
Final Verdict: The atmosphere is good an' all but the food is the same as any other Earls, add that to the rip off parking and I'm sorry but I'd rather goto another Earl's. I might drop by for a drink if I'm in the area watching a movie.
I was in this industry wayyyyy back in the late 70's and early 80's as a very young waiter in a mega popular locale. I made around $80 - $100 a night back then as i had a serious work ethic and loads of common sense. I was at this location the other night with a friend doing a little biz and we had the standard appies and beer. when my second beer arrived, I picked up the stemmed glass and proceeded to take my first sip when suddenly, the bottom of the glass "fell off" and beer split all over me! I was freakin soaked and my paper work was damaged as well. The waitress was very cool and apologetic ( what else could she do? ). The manager came over and apologized and frankly speaking, I saw the humor in it and enjoyed the balanced of the evening .... wet undies and all.
the food? its Earls...like CC and Joeys et all..... specializing in mediocrity and eye candy rather than food.
Now the sad part. My friend picked up the tab and the only thing the manager did was take a single beer off the price. I told him if it was me, I wouldn't pay a f _ _ _ _ _ g nickel of the bill. but hes a nice guy and paid up.
Now here's the common sense part. if I was the manager, Id have picked up the bill AND bought another round of drinks for the table and made sure the customer went home with wet undies AND a smile on his face. Then the review/recommendation/ of this place would have been completely different, and even if I dont really like the food, id be back to socialize and a have a few. Instead, they lost a loyal customer (my friend) and gained a critic who's going to tell a few people, and they'll tell a few people...... etc etc.
A little goes a long way in the highly competitive restaurant industry, and those that dont realize this soon have a "for lease" sign instead of a menu on their windows..
Came here with my girlfriend and the food was amazing ONLY because I used to work at an Earls before.
I know never to order pasta - those are gross.
Instead, we got the Italian pizza, hold pizza sauce, sub bbq sauce instead, extra basil. My goodness, this kind of pizza is almost to die for.
And we also got the Bronx burger, with half/half fries and salad. The thing was just so good.
Food was amazing, however service was mediocre. Oh and to add, the only reason why we came was because we had a gift card. Would I come here regularly? No.
A group of five of us dropped in for dinner after a movie and after being told we had to wait 30 minutes for a table in the restaurant, we decided to sit in the lounge. The seats are way too low for the tables, and totally uncomfortable...I needed a booster seat!
Our waitress was cold and uninterested in serving us. After finally getting our order in, she served the appetizers only moments before the main (so much for enjoying those!) and didn't come back to ask how things were (awful).
The food quality has really gone down at Earl's, and the prices are unjustified. I had the Santa Fe Chicken salad - there was way too much dressing, the chicken rubbery, lettuce was soggy (slimy?) and the toppings were few and far between. The other meals around the table were not any better - the pizzas were cold on delivery. Pretty disappointing for prices that approach premium.
Don't bother with Earls - walk a few blocks down to Joey's or Cactus Club, which in my mind deliver better food and value for money for the same price point.
Earl's has definitely found a very good designer, the room is very glam and exciting, urban and moderne, and all the other hot design terms.
Sadly the concept itself does not live up to the room. It is true to the earls concept, but the room is so much nicer than other earls locations, that the limitations of the food and service become that much more obvious.
The only reason we ever go here is its proximity to the movie theatre is very convenient. Hopefully earls can develop their food to a level to compare with this room...otherwise its a sad waste of such a nice space.
I really enjoyed the night with my lady companion, this is a great restaurant to bring a date. The flavours that were put together wre fab. The price was a bit high, but that could be my fault for wanting only the best and impressing the young lady but I do have to say that everything tasted really great. This is not for taking a wife, but if your impressing women then do not hesitate. The blondie waitress herself was so confident in her own gorgeousness. I am sure my date noticed and went into competitive style.
For the appetizer we got the dip. The flatbread was hot and complimented the dip. Entrees were the oscar steak and the seafood mix pasta. The steak was great once we got into the middle (yes we shared), the edges were overcooked. But the flavours, the steak, veggies and radishes, were really great. The fried potatos were great too. I got the pasta too and it was wonderful but I couldn't finish it because it was so much. I left about 1/4th on my plate. For dessert we got the choco cake and it was delish!!! Probably my favourite part of the meal along with the wine the beautiful skirt suggested. The freshness made the dish, just wish it was not so expensive because the waitress great look and service made me tip extra!
I had the spicy mixed seafood pasta and tasted very good. The portions were small however and the amount of generic seafood didn't warrant the $16 price tag. The rest of the dishes at the table were good including the steaks and the cajun blacken chicken and the cedar salmon. The servers were attentive and kept coming back and asking what we wanted, and each time we told them we wanted our food. They would say "yes of course" and laugh, like it was the most ridiculous notion ever postulated, and we would laugh along....our laughter died down after 40 minutes of starvation. They apologized for the wait and compensated by giving us....a mandatory tip.
But the restaurant was new and did have a good atmosphere so high points for ambiance.
Like any other Earl's only:
The atmosphere at this Earl's is a little over the top, considering the blaring house music, scantily clad all female staff, and 80% lounge area make this place more of a club than a restaurant. The dining area is tucked away underneath the staircase, and I would definitely not recommend letting one of the manipulative servers seat you there since it's a little cramped and off in the corner.
I live above the restaurant, and it's a great place to hang out, but not to dine.
If you go for Monday Night Football you might be lucky enough to catch "the girls" strutting around in sleeveless referee jerseys and heels. And I must say it's a great place to watch a game, considering there are huge plasma screens all over the walls and beautiful women, who manage to put half your stuff on someone else's bill by accident (has happened to me more than once), since the Earl's hiring process is definitely not competency based.
As always, the Earl's menu is trying to do too many things on a mediocre level, rather than making a few great items. The specials are always something to go home and cry about, regardless of how much the servers “romance” them.
Had an early evening meal with our 2 boys aged 5 and 7 - we were given a great table, in a quiet spot, but next the window with a view of the street. The server was helpful, and acccommodating of our two young boys. The cocktail of the day was fresh and beautifully mixed, and the food was fresh and tasty - good sized portions. They helpfully split an adult small plate between our two boys - and served this quickly. Whilst not geared up for children (no kids menu, coloring pens etc), I found the service and food selection better than most 'family' styled restaurant - parents still want decent food, in a nice atmosphere, and I would recommend this restaurant.
I tried earls for the first time a couple of months ago at the insistence of a friend who said the food is great. I ordered a sandwich with fries and I didn't enjoy it in the least. The fries were soggy and the sandwich lacked flavour. I went again with my co-workers (not by my own choice) and ordered a pizza which also lacked flavour. Today, I was craving garlic bread and it is the closest restaurant to my work so I ordered it from there, hoping it would taste decent. It was salty to the point of being bitter and my mouth is now full of a disgusting flavour that no amount of brushing has been able to get out.
DON'T EAT AT EARLS! I have been to more than one location and can safely say the restaurant is terrible.