The menu at Earls focuses on freshly made, seasonally inspired, casually elegant West Coast cuisine with International flavour. In addition to wide variety of dishes Earls has a drink menu to match.
This is a little old but valentine's 2010 my boyfriend and I went here for our dinner.
I just remembered this situation and have to say we received probably the best customer service at a restaurant EVER! We both ordered steaks and when the food came out my boyfriends was cooked to order but mine was really over cooked (I ordered mine medium). I let our waitress know and she promptly had the food redone in the kitchen. A few minutes later the manager came over apologized and asked if I wanted a salad while I waited; he brought that out quick.
After my food came out it was cooked right this time and I was perfectly fine with that. The manager came over again to check how everything was and also told me because my boyfriend had to eat alone while I waited for my meal to be redone that dinner would be on the house. I was FLOORED. He even encouraged us to order more food and dessert.
Just a really special thank you to the manager and staff working that day. The customer service was beyond great and it made for a very memorable valentines.
I had dinner at Earls and ordered the Chicken Tandoor. What a mistake! Earls is probably the only restaurant I know that serves its Chicken Tandoor with the skin on, and boneless. The spices are basted on the skin and the flavours are not absorbed by the chicken. The chicken is also covered in a dollop of mango chutney.
What a shameful disaster! If you want to savour the spices you have to take the skin and chew it to satiate your apetite. You have to dip the rest of the flavourless chicken in the mango chutney to at least experience some taste with your meal.
The ambience is great, the service is solid, and the restaurant has handy parking, but the Chicken Tandoor dish is one that is best avoided.
The ambiance in the room was wonderful. The service was spot on and of course, the most important part the food was delicious. I ordered the chicken tenders and fries to start which were AMAZING. The steak that I got for my entree was a bit undercooked but I didn't send it back. The steak was mediocre but satisfying. If your looking for a cheap meal, cooked quite well, with beautiful ambiance...choose this earls!
I don't like to use the term regular, but I have been frequenting this establishiment recently as it's close to work for lunches. Really enjoy the sports bar/lounge side of the place. The servers are always fun to chat with and give some good service. They seem to run with too many staff at times, but I suppose they have their system worked out so who am I to argue?
Sicillian Pizza is always a favourite, although they have some nice pastas as well. I'm giving the lower rating for Ambience because of a lack of other places to rank this low....but it's really for one incident in which we were sitting on the restaurant side near the open kitchen and were nearly smoked out of the place. Their hood fans aren't strong enough for some of the grilling they do and it really ruined the experience for me. I've since made note of it several times, and avoided sitting in that area.
We decided on this trip into the city we would forgo our usual stop at the Rugby Club and go to Earl's instead. We hadn't been there in so long and were having dreams of Foccacia bread. Did not live up to the dream.
I would like to say that the meal was perfectly adequate cause that's what it was. Not outstanding. Maybe I had built it up so much in my head but I was left a little sad by it all. For the price it tasted overly processed - just not real (All in all it was quite a lot of money for the experience!!$$$). Not like it used to. The atmosphere was also a little dull. I guess the overall experience left me a little unimpressed and definitely made me wanting the atmosphere and prices of the Rugby Club.
If you can you should head over there to excite your taste buds and your wallet. Earl's was just a bit too tired for me. So sad.