Located on Denman in the West End.
A popular, retro-styled Vancouver-based retail bakery, Cupcakes specializes in whimsical cupcakes, cakes and other nostalgic baked goods made fresh daily. Co-founded by best friends Heather White and Lori Joyce in 2002, Cupcakes bakes their products from scratch and use preservative-free, basic ingredients, offering customers fresh batches of yummy goodness daily.
My beloved bought me a cupcake from CC recently, and I have to agree with a previous esteemed reviewer. The place looks awesome, and the treats are arranged in a tantalizing way. The service is good, and the staff is helpful. The only problem is that it's all style and no substance. Much like Paris Hilton. Now don't get me wrong, both Paris and cupcakes are pleasant to look upon. However, when you get below the surface, it gets ugly really fast. The icing is both bland and sugary, and the cake (which should be a major part of the cupcake experience) is tasteless and dry. I have to say I was hoping for a fluffy and moist cake, but it was not. If you are peddling a single type of product, it is important to get it right. Sadly, they do not.
Biting into a cupcake here is much like seeing Paris without the makeup. Once the surface glamour is removed, you are left with an unredeemable ruin. I prefer my cupcakes to be more than this.
Maybe I should try the Lindsay Lohan cookies.
What a great idea to open up a little cupcake boutique on Denman. However, I think that's where the hype ends. Beautiful set-up that makes you feel like a kid in a candy shop - all the pastels and bright colors and decorated cupcakes on pedestals. The service is pretty good, they're very helpful in helping you with your choice.
I've had cupcakes here...a lot of times. Mostly a treats at work, or at parties. I've even had their cute petit cakes there. I can't say they taste as good as they look. The butter cream icing is very heavy on the butter and sugar. I always have to scrape off the tops before eating. The cupcake itself isn't much better. The batter yields a crumbly and very dry cake, not a spongy one.
Go here for looks, not taste.
I agree. It does taste like it's made from cake mix. It's easy to look at hard to eat. I don't like it.
You pay for the presentation not the taste. I think I made better cupcakes except I don't spend too much time decorating it. I could decorate it well if I wanted to.
If you just get one cupcake out of curiosity, it's ok. If you want to get a bunch as a gift to someone, maybe you should get better cakes somewhere else. You don't want to make someone feel obligated to finish dry and lousy tasting cupcakes.
Just surfin' dineheredotca reviews and have to add my two cents, or make that $2.50, on Cupcakes. I have been to this location and the West Broadway location. I absolutely love the lemon cupcake. They are moist, decadent and all and all deeeeelish.
I have only had the lemon cup cake as lemon frosting on a vanilla cupcake is my favorite. I have never been disappoited. I have to say that the frosting is what really makes the cupcake. I could eat a bowl of that stuff, if there is ever an opportunity to come by and lick the spoon I am there.
One day this coming summer when I am feeling real naughty I am going to buy a half dozen of the lemon cupcakes, walk a little further down Denman to get my Starbucks coffee and inhale all half dozen cupcakes while sitting on a bench at English Bay. Oh summertime, can't wait for you!
I didn't like their chocolate cupcakes very much but i just have to rave about their blue hawaii cupcakes. Especially the mini ones!
I put in an overall rating but the blue hawaii gets a five out o five though sometimes they can be dry depending on who makes them. I like to come on occasionallybut i just cant justify the cost its like 3.5$ for a large cup cake and 1$ for the tiny ones. For that you could just make great ones at home but like i said i cant get enough of their blue hawaii
Personally, I like the cupcakes here... a LOT.
The icing is almost pure butter. Sinfully delicious! The cake itself isn't too heavy. It could be a bit moister, but the cupcake is simply a vehicle for the icing. You don't go here for a light snack...
We bought a couple cupcakes to take home. The selection was minimal compared to a couple years ago. There was not a large selecton to choose from so we got mocha and mint icing on chocolate cake. The icing was quite sweet and the cake tasted like it was made from a cake mix.. I guess they pay a lot in rent so have to charge a lot for their goods.. Its ok once in awhile...
Our guests and I were looking for a nice place to dine and dropped by Cupcakes for the wonderful decor!
However, I'll have to agree with the others.
No difference to Safeway cupcakes.
It's what 2.50 per cupcake i expected it to be better ..but
Although the creamcheese icing one was pretty good..the rest were
It is highly overrated.
We just shared halves and I walked into next door to buy some cookies instead.
You can't judge a book by its cover, etc.... and you can't judge a cupcake by its pretty colored icing.
I gave my kids a blind taste test. Cupcakes versus Superstore. Guess what? They couldn't taste the difference!
Finally went into one of these cupcake places. All I can say is that I can make better cupcakes with a store bought cake mix than what they use. It was like biting into a sponge (literally). The box it came in was cheap. The icing was overly sweet, I had to take off half of it. I can see why as the owners don't really bake. Only a passionate baker will put out amazing products. I'll pass at this.
I was so excited when my sister-in-law took me to Cupcakes. All the cupcakes looked so pretty and I wanted to try them all! I bought a box of six different mini's so I could try each flavor. I took a bite of the first one, only to be thouroughly disapointed. I thought I was going to be getting gourmet cupcakes...instead I got worse than grocery store cupcakes. The cake was dry and the icing just plain yucky. The customer service was decent and the store was nice and clean,but for $3.00 a cupcake I certainly won't be going back again.
Go to CC, buy a cupcake then go to Safeway and buy another cupcake. Do you now have both of them infront of you? Good, take a bite out of each of them and you will realize they taste the same. Only different is that the Safeway cupcake only costed you 75cents and doesn't look as pretty. Oh? Do you believe the CC cupcake tastes better then the Safeway one? This must be due to the denial that you wasted 2.50 (or is it 3.50?) on this marginally mediocre cupcake.
Ambience is nice, service is poor blah blah blah. Move along.
for a place named cupcakes which give the connotation of light and happy, the service is quite dull and stuck up. The girls (haven't seen any men) are rude and extremely unfriendly. It is quite shocking how they are even hired.
On the actual cupcake: they are extremely sweet (too sweet for me personally) but i enjoy purchasing these treats because of the presentation. It makes a great birthday cake.
I agree with other reveiwers that the icing is too sweet and the cakes are little dry. Sometimes they even taste so artificial. BUT! if you go for the tiny mini ones, you'll see how creamy and soft both of the cream and cakes are while they balance to each other so well. Downsides of the place are that the service is a little weird (it's not like they are really horroble or anything but they not kind..) and those cupcakes are pricey!
The store is very inviting with all the colorful cupcakes displayed with the nice smell of the cupcakes but when you bite into one, its not what you thought it would taste like.. as it looks a lot better than the actual flavour. One time I had one, the chocolate cake was so crumbly it didn't really stand up with the weight of the icing, and the other time I had one the cake was quite dry...it tastes like a cakemix, not made from scratch?
I have tried Cupcakes on Denman and Edgemont Village. Both times I've been disappointed. The cupcakes look amazing but they just don't taste that great. I find them a tad dry and just bland. Dont' get me wrong, I don't pinch pennies when it comes to good food. I would gladly pay $10 a cupcake if they were amazing but these ones just don't cut it. I don't think I would even eat one if they were free. Never again.
After reading the reviews - I would have to agree with most people that the service at the denman locaton sucks! And now they have opened a robson and thurlow location and the service sucks there too! When you walk in the decor and ambiance is so bubbly and fun - you can't wait to bite into a sweet sugary, icing topped chocolate mocha cupcake - but that is only if someone is willing to help you (lol). I did notice that most of the staff looked about 20-30 pounds overweight - hey I would be too if I worked there, I mean you have to sample the product in order to advice your customers right. So, with that said, I'm very glad that the service at these locations sucks, because if it didn't I would be in there every day buying about a dozen of those mini cupcakes and I too would be 20-30 pounds overweight!
I looked forward to finally trying these hyped little cakes. I finally made it to the Edgemont store. I thought it would be a great treat for my kids. First, customer service was truly lacking. As we entered my son stated that he really had to go to the bathroom, he is only 6. The staff just stared at me and never offered their services. We were the only ones in the store. So I said lets go find a bush, as it was late and most other businesses were closed.
So after out visit to the local ally we ordered 2 cupcakes. Holy crap are they expensive. My daughter only licked off the icing and I tried a bite of hers. For the price you can find the same thing at your local grocery store along with a couple of his buddies.
One shot one time.
I've had the cupcakes here several times over the years and they've always been good. Great decor, delicious aroma, and such cute cupcakes in many flavors. Yes, maybe they're not much better than grocery-store cupcakes (I'm an avid amateur baker so I'm a bit fussy), but how many grocery stores sell such flavors as chocolate caramel, coconut, chocolate raspberry or lemon?
I'm also surprised with the complaints about the service as I never noticed bad service, and tonight when my husband and I went in, the staff were friendly and greeted us with smiles. My husband had the vanilla cupcake with coconut and I had the chocolate chip mint, and both were tasty and fresh.
My one "complaint" is that even with the good variety, they haven't come up with many new flavors or combinations over the years. The selection is pretty much the same as when they opened. For instance, my husband would have preferred a chocolate-coconut cupcake, but only vanilla is available with coconut. If I were running the store, I would add a coffee cupcake (not chocolate), a German chocolate-coconut cupcake, a key lime cupcake, and more.
I have to say that I'm shocked by the reviews here!! I'm from Vancouver but I've moved away, and every time I'm home I make sure to drop by cupcakes - either the original on Denman or the one on Broadway which is closer for me. I have been raving about the cupcakes at Cupcakes (especially the minis!) for a handful of years now, and I'm really surprised that so many people seem to think that they taste the same as grocery store cupcakes! I've tried cupcakes at so many other places, both around vancouver and elsewhere, and I haven't found any cupcakes that come anywhere close to the ones at Cupcakes!! I also don't know anyone who doesn't like Cupcakes - even friends of mine who proclaim that they hate icing can't get enough of the fare at Cupcakes! Sure, if you eat more than one regular size cupcake then the icing is a little much, but try the minis!! They're really the best way to go. Just a couple of bites, you can have two or three and try different flavours and not get overloaded with sweet.
Maybe I've just gone on better days than most of the reviewers here, but for the most part I haven't found the cupcakes to be dry, or too dense (as I have found at other places) and the icing is always amazing, never dried out, and it's actually made of good quality ingredients - butter instead of shortening!!!! (i can pretty much guarantee that the grocery store cupcakes have shortening...do you feel that greasiness on the roof of your mouth? yuck!!)
as far as service is concerned...I have yet to have horrible service, but the service hasn't been so good as to be memorable (apart from once or twice 6 years back...but those people are probably gone now!) They are a little expensive, but not any more than any other little cupcake place! Cupcakes are a bit of a fad, so of course the place is going to be cute and the prices are going to be high!
As far as I'm concerned, Cupcakes is the best cupcake shop Vancouver has to offer.