Located on the 42nd floor of the Empire Landmark Hotel, Cloud Nine offers a 360 degree view of the Vancouver skyline and internationally inspired west cost cuisine
We were indeed on cloud nine! Incredible Sunday Brunch, with wonderful attentive service. The view was breathtaking. All in all the best brunch experience ever! Food, service and view were incomparable!
We should have had an inkling on how the evening who go when we were left standing for 10 mins after they told us our table was ready. Even when we got there - no cutlery on the table to start with and very poor lighting - maybe this was to disguise the food. Starters were OK - Chowder for me and Calamari for my husband - have had better. I chose the seafood linguini - has no one told the chef you do not put paramsean cheese on seafood pasta - and why smother the whole plate in a cream pesto sauce that was heavy enough to sink the titanic! I'm not sure why the veg of the day was piled on the top of it either! My husband's steak was OK, but again he's had better. The evening was capped off when the staff started to re-arrange the table and chairs - they had had a large party in earlier and then instead of taking the used glasses and crockery away on trays or by hand they wheeled the plastic trolleys they use behind the bar - why walk back to the kitchen a few times when you can make a huge amount of noise with your trolley.
The view of the city was amazing and this is the only reason the rating was a two. As a visitor to Vancouver I'm glad that I had already sampled some excellent food and service at other restaurants because if this had been my first Vancouver food experience I would have been running back to the airport for the next flight home to London. We certaintly were not on cloud 9!
It'been 2 years since last time I visit this place. l think the only reason for me to going back is the view. This time my friend drove me there and park the car at the hotel parking, which gave me a very insecured feeling , for the parking is very dim and l did'nt see any safty devices installed. Food was okay as usual, not quite impressive but l did really enjoy the revolving wiew here.
My significant other and I visited this place on a weekday evening. It was our 2nd time here and just like the first, we liked it.
Our dishes were warm, food was great and the place was clean and dimly lit - great atmosphere for a date. Most importantly, the place was clean.
We recently dined at Salmon house in West Van and we found that the food in Cloud nine was WAAAYY better, and less expensive.
I would defintely come back again.
What ambience! Looking at Stanley Park, the West End, Downtown, the mountains. The food was very good, especially their prime rib. Service was good also. I love the dark cozy atmosphere with tall tall windows. This restaurant feels like class and its worth it. Will visit again for sure.
Iced tea $4.25 each no refills? Why not get wine for $10.00 a glass. That was no iced Tea but simple water and cutbes, maybe something to make it red. The View is amazing, but I feel that is all they have goin on there. The food I feel is over priced for what you are getting. As for the service, no class at all, Over all im very disapointed with it all. I feel the only thing they have going on for them at this point is the VIEW.
I came here with my family while ago. This place probably has the best view out of all the restaurants in Vancouver. In any other restaurants you can't get a full 360 degree view of Vancouver. But the food was rather INCREDIBLY disappointing. I had this spaghetti, it tasted like it was out from a can, they just made it look nice by adding extra things in it. My family wasn't happy with their food overall and I would recommend this place for view but not for the food
The view is excellent, the food is just good. My steak was overcooked, it was supposed to be a rare, it turned out to be a medium rare, but the sauce provided with it made up for it. The servers were very polite and concerned with our dining experience. Great place to go, but go when the scenery in Vancouver is good.
What a wonderful treat! with the view of our beautiful city, we enjoyed a wonderful meal. The service was extraordinary------our server gave us time to enjoy every morsal of our appetizers with a mild break before our main course. i definately enjoyed the 2 1/2 dinner. we enjoyed our wine and relaxed with the view. The ambiance was great---perhaps slight modifications to the rest rooms would be a nice change.
We'll be back sooner than later.
the boyfriend and i decided to try this out with the dine out vancouver deal. well, first of all, i had made reservations a week in advance and when we got there on time, someone else had actually claimed they were me and took our seats! fortunately, we were seated quickly, but unfortunately, in a section with a rude and boring waitor. all we heard for the first 30 mins were clanging dishes because we were situated by the kitchen. the waitor took forever to take our order and we probably waited about 20 minutes just for our salads. the table buns came about 30 seconds before the salads and we had to ask for butter ourselves. all of the other tables had it. to be even more pickier, the linen napkins were not placed over our laps by the waitor. the main course was tasty, but the cheesecake tasted like a costco specialty. overall, we experienced the most terrible service and we definitely tipped accordingly.
Christmas Day Dinner was a total disaster. We were pointed in the direction of the buffet for dinner and were so disappointed we didn't even fill up our plates, or finish eating what was on them. The buffet food was warm to cold, lots of fish and asian food, not a standard Christmas offering. So we had some of the desserts which were ok. After awhile, our seats revolved around to the turkey and roast area - what a surprise - no one told us there was one - it was so far away from the buffet. Even so, no potatoes or stuffing, brussell sprouts or anything traditional there either. Left in less than an hour, hungry and $120 poorer. Will never go to that restaurant again, what a sad memory.
We took some out-of-continent customers to this restaurant for a business meal.
I'm still scratching my head on my overall impression of Cloud 9. It was the first time I had ever been there and I don't think I would take guests there again except maybe for some coffee.
Initially you are hit with the stunning views coming through the windows. It all seems somewhat downhill after that though.
The service was slow and unattentive given the price of the food and drinks. Their fridge must have been broken because every beer and bottle of $50 wine we bought was room temperature! We sent beer back, only to be brought another room-temperature beer! One server admitted their fridge was having problems, but they had managed to get ice in everyone's water so why couldn't they chill some beer and wine?!
The food was tasty and nicely displayed. This was definitely a positive part of the evening.
The bathrooms are freakin' nasty. They reminded me of the bathrooms on board of a BC Ferry! Rusty, wet and dirty, sterile design, etc. For a high-end priced restaurant, I don't see why they couldn't invest in three matching sink faucets at least!
Pros: Food, view
cons: Prices, warm drinks!, nasty bathroom, unattentive service given the prices
My boyfriend and I went for our anniversary...we did 3 revelations...the crab was amazing! but my chicken cordonbleu could have been better, i didnt like the 'crust'..the view is INCREDIBLE. overall we had an amazin time, the service was good, but i would order somethin else in the future...the prices are a bit high i think..their cheescake/ after dinner coffe is awesome and had no service complaints either. End: nice view, but too costly...better to just go to the lookout for romance and head elsewhere for food ;)