Chill Winston

3 Alexander St.
Vancouver, BC V6A1B2
Tel: (604) 288-9575
Fax: (604) 288-9576
Neighbourhood: China Town
  • Cuisine: Breakfast/Brunch, Pacific northwest, Tapas
  • Price: $$$ ($30 - $45)
  • Reservations: Accepted
  • Meals: Lunch, Dinner, Late night
  • Features: Patio
  • Chill Winston is as the name suggests all about relaxing and sharing in their passion for good food and friends. The menu consists of small plates and entrees utilizing local ingredients. Be sure to check out their extensive wine, beer and cocktail menu. Open for lunch, dinner and late night.

3
  • Food3
  • Service2.5
  • Value2.5
  • Ambiance4
  • Reviews37

Reviews

Displaying 1 - 20 of 37 Reviews Found
Trendy looking on the outside but not an enjoyable food or service experience
By jawa of Vancouver (2 Reviews)
Submitted Thursday, July 22, 2010 - 11:03am

A really REALLY large patio. That's its only plus. Food, and service were poor and mediocre.
All the servers are dressed in the usual Gastown electic style with the 'meh-whatever' attitude. Our server never gave us eye-contact. Her eyes were always either looking at another table while talking to us or at the bill. Very odd. Can't blame her too much there are so many bodies on the patio the eyes can be easily distracted? (Trying to give her the benefit of the doubt. Still left a very generous tip which I'm kind of regretting but I hear servers need the tips.)

It looks trendy. Lots of young and old folks dressed in the usual Gastown eclectic style.
Food-wise I was extremely disappointed. Had the duck breast with yam and vegetables. Sounded good but it was very rare to the point of chewy and lacked really any flavour. The yam was ok. Tasted like pureed yam. The veggies were limp and extremely salty. Portion-wise it was tiny. All this for a whopping $21!

My friend didn't have much more luck with her dish. Perhaps she'll post her review, but it was tiny as well.

After enjoying food out in the sun one should be happy. At the very least have a satisfied belly. I wasn't satiated, the food was not a joy to eat, my wallet was emptied, and the service was a disappointment. It really felt like I was tricked and then robbed. The value here is one of the worst I've experienced downtown.

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I've been to some holes, but this one is the worst.
By Xtasia of Vancouver (9 Reviews)
Submitted Thursday, July 22, 2010 - 9:02am

Food: First off the menu is very very limited. I didn't really see anything I thought would be appealing but we felt it would be rude to leave (ie:// make a mad dash for Incendio down the street).

We shared the daily pizza of the day and a featured duck entree. The pizza was so bad I would have considered the pizza a "BOMB" in my own kitchen and probably wouldn't have eaten more than 1 slice out of sheer hunger and guilt over the price. The duck was so undercooked I thought I was eating duck sashimi. We saw a poorly presented bowl of mussels go by and mused about how much we missed Twisted Fork, where we customarily get Duck and Mussels. Surprised that anyone can present a classic dish like mussels in an unappealing manner.

Service: Timing was good. Service was adequate without being cloying. No complaints.

Value: Expensive. $22 for an unappetizing SMALL entree. I've had servings at tapas restaurants like Guu that were more substantial.

Ambiance: Well we came because it was listed as one of the best patios in the city and I'll give it that. Gastown is lovely in the summer. The patio was lovely, however it was also very large, and crowded. The cocktails looked yummy but I think if I wanted cocktails of that calibre I'd just go to Refinery where they make their own bitters with local handpicked ingredients and their food is more appetizing.

Over all... would not go back again... and wished I paid better heed to these reviews... It is really terrible at Chill Winston. I can't even remember a place thats worse.

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Take It Or leave It
By gardenof eva of Gastown Vancouver (1 Review)
Submitted Friday, April 30, 2010 - 9:53pm

I live in Gastown and have been to Chill Winston more times then I would have if it was all on my dollar. I'm wondering if they think because they have the word "Chill" in thier name that it justifies thier reasoning for the terrible service. Or maybe it's that whole "we have a great location and the tourists and film industry will keep us alive" attitude. Whatever the case may be I find the idea an insult to those of us who are local and have a mutual respect and understanding between the consumer and the restaurant owner(s)in the city. Which is, that we pay a pretty penny, we have plenty of choice, and we expect good service, good food, and consistency in both. In return, you recieve loyalty and good tips. It's pretty basic stuff. As for the food, it's good, but not so good that I feel a strong desire to return for it once again. So unless it's just really convenient for entertainment purposes, I can take it or leave it.

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Worst Service I have ever had....EVER!
By serious.foodie of Vancouver downtown (6 Reviews)
Submitted Friday, April 23, 2010 - 2:18pm

Even though Chill Winston has mixed reviews I thought I would try it out for a few drinks and shared appies last night. The hostess was very nice and while there were no outside tables available she offered to move us to one as soon as they did open up. We decided just to stay inside but it was nice to be offered. She was the only good service throughout the entire night!

We sat down at our table and got greeted fairly prompty. We ordered a few beers and one appy to share but asked to be given a few minutes before we ordered another one... Well after about 10 minutes our drinks and prawns got dropped off at the same time. The prawns were tasty but nothing special.

Our plate took another 10 minutes (after we had finished eating) to be cleared. When it was cleared it was just picked up from the table. Without a word.. we hadn't even had a chance to order our next course. After about 5 minutes of staring at the multiple servers who had served us at this point someone finally came and took our order for the scallops. They were delivered fairly prompty and tasted good, not great, but good.

We had finished our drinks about half way through the scallops and yet no one even looked in our direction. We were planning on having a desert and a few more drinks however after about 15 minutes of no one clearing our plate or offering us more drinks we decided against giving Chill Winston too much more of our money.

Eventually the plate was cleared and we ordered some wine. It came out after about 5 minutes (considering it wasn't busy I felt this was too long) and there were things floating in one of the glasses! Considering we had just paid $10 for a glass of wine it would be nice if it was put into a clean glass.

After another 5 minutes trying to get a servers attention the glass got taken away to be replaced... but the replacement glass took another 5 minutes to come out... how slow is the bartender if the server can't get a class of wine filled with in five minutes.

After all this we were less than enchanted with Chill Winston. Another 5 minutes of looking around to get someones attention and we finally had the bill.. $70 for 2 beers, a glass of wine and 2 appys... with horrible service!

The atmosphere was nice however there were about 5 blow fly's and bees flying around in side that i think some bug screens would fix.

The only other thing to mention without getting into specifics would be the servers attire. I am all for being trendy and having a casual feel.. however it should be done tastefully. Trying to eat my dinner while my servers chest is in my face isn't exactly appetizing.

Will not be going back...Ever!

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Chef should be fired
By jennyg87 of Kitsalino, Vancouver (1 Review)
Submitted Saturday, January 23, 2010 - 9:51am

Our first visit to “Chill Winston” was terrible. Probably, the worst dining experience I have had in Vancouver in years.

Ambience: only thing this place has going for it.

Food: I had the curry that tasted like it was poured out of a can found in the bargain bin at Safeway. Another one of our members had the “steak and lobster”; four pieces of tough bison with under cooked ravioli. The portions were small and much overpriced. The last member of our group had what he thought was going to be a steak and when it came out it was a stew: I have made disaster crock pot creations tasting better. You would think that when he asked the server for his steak to be done medium rare she would have clued in that there was some menu confusion needing clarification.

Drinks: good but nothing to rave about

Service: Friendly but a little condescending with an over abundance of “huns” and “my dears”. Maybe she had too many tables but the service was very slow. We didn’t even have a chance to tell the server our food tasted like dog food as she dropped the bill off in a hurry and never returned.

Overall: the food was horrendous.

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Great ambience but condescending service
By world_traveller of Vancouver (6 Reviews)
Submitted Tuesday, December 1, 2009 - 11:07am

I went to the Chill Winston about a year ago for a friends birthday and found the experience not as nice has I had hoped. I thought I would try it out again a year later and I was disappointed once again.

While the ambience is relaxing and the location is supreme, you are still a restaurant focussing on customer service. The servers/hostesses can be very judgemental and condescending at times, not with the words they use but more the body language and face expressions.

I work in the hotel industry and work closely with the restaurant industry here in Vancouver. I used to recommend Chill Winston to guests looking for a nice local lounge/restaurant in a neat area of town. However, I realise now I no longer want to send our guest's to a restaurant that is un-vancouer like.

Try out the Irish Heather just a block away if you want to stay in the neat gastown area it has a modern Irish feel while still serving traditional Irish and Scottish lagers and ales.

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Pretty Good
By kibbylover of vancouver (26 Reviews)
Submitted Thursday, October 8, 2009 - 9:10pm

Food:

I ordered the tuna salad, it was decent. The flavour wasn't really that great, so I got a sided of their asian dressing. I was not very fond of the smoked tomatoes because the smoke flavour was way to potent. Also, the salad was tossed in a way too oily sauce : (

My friend had the pizza, it looked okay, just a typical thin crust pizza.

Service: The waitress was very nice and friendly. She brought our wine out very quickly and continually came by to pour more in our glasses.

Value: I think it was typical prices.

Ambiance: The best part of the ambiance was the bathroom lol. I liked how there was a shared hand washing area and how it had nice lighting. The furniture and colours were warm as well. My only complaint was how the actual space itself was too open and large.

Overall I would go there for drinks and atmosphere.

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The food is bad here, isn't it?
By smallspoon of Downtown Vancouver (4 Reviews)
Submitted Saturday, September 19, 2009 - 11:46pm

May I just start off by saying that a pet peeve of mine (and I don't have many) is when a hostess stares blankly at me when I enter a restaurant. Greet me. Inquire. That is your only duty. I will stare back at you until you fulfill this one simple task.
Our server seemed mildly annoyed by our presence, and generally absent. It wasn't the worst service, but definitely lacking.
The food however, was appalling. 10 months ago, on our first visit, the menu was really inventive, interesting. This time around, absolutely nothing stood out to me. I ended up just ordering one of their main salads - the grape, tarragon and goat cheese salad. It was the saddest salad I have ever seen. A pile of butter lettuce leaves, uncut, with four grapes on top (literally, there were four cut in half) and slathered with oil. I couldn't taste the vinegar at all, and it was screaming for just a dash of salt. I had to pay for bread. It was good bread (probably from Terra bakery) but was served swimming in oil, with butter on the side. It was really unappetizing to have oil-drenched bread.
My husband ordered the pizza of the day. It was mushroom, basil and ham. The ham was nearly invisible. It seemed like it was just whatever was leftover in the kitchen. No thought involved. And it was really lacking seasoning.
Now, we thought that maybe we had really missed out because some of the mains really did seem interesting. But as we were whispering about the poor quality of the meal, a couple at the table next to us said "the food is really bad here, isn't it?" They had, from what we heard, the mussels, the ravioli and something else. All of it was apparently terrible.
I am giving this place a 1 for value because we felt robbed.
The ambiance, on the other hand, is really great. So if you want some mediocre drinks (maybe just have a beer) and MAYBE some truffle popcorn, go for it.
But we won't be back.

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Poor Service, Snobby Crowd
By desktraveler of Downtown, Vancouver (10 Reviews)
Submitted Monday, August 10, 2009 - 3:17pm

Despite reviews of poor service, 4 of us decided to have dinner there on a Friday evening because of the large patio. While the food was good, it didn't stand out enough to make it worth the wait. We were seated right away, but there were incredibly long absences by the server. Maybe instead of 2 hostesses there could have been an extra server instead? Or maybe it was just that one server, because the other half of the patio seemed to have decent service. To top it off, the diners at some of the other tables were rude to the point of interfering with the enjoyment of others, simply by talking loudly about people at other tables in a negative sense - I guess they were unable to contain their displeasure at the slow service. Plus, panhandlers like to hang around and harass diners around the edges of the patio. All in all, not a pleasant experience, and the food isn't good enough to warrant a repeat visit.

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Great Dinner
By cocoeater of vancouver (212 Reviews)
Submitted Monday, August 10, 2009 - 9:55am

Went by on a weekday for dinner and had a great time. Enjoyed a seat just inside but by the big windows so you can see the sites of gastown walk by. Had the pizza to share and it was quite good, also tried the poutine with pulled pork. Just average as the fries were not crispy enough. For th main, had the ravaoli with duck. Very good and different as it's in a light broth versus a heavy sauce. Service was very good and casual which fits in with the restaurant. Would return.

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Trendy, innovative place without the attitude
By lindarose of Vancouver (72 Reviews)
Submitted Monday, July 20, 2009 - 1:22pm

Tried this place with my husband.

We were greeted promptly by a server, who advised us that there would be a 20 minute wait for an outside table, but could seat us right away inside. We choose inside and she found us a nice table by the window.

The menu was interesting. We decided to go for some poutine and a pizza. We each had a glass of red wine. When I couldn't decide what wine I wanted, the server offered to let me taste one. She also let my husband taste one that he was considering. I really appreciated this.

Our food was well presented, hot and good. The fries were hand cut (although could have been a tad crisper). The pizza was delicious. It had a thin, thin crust and wonderfully flavoured beef. I did not detect a trace of grease on the crust or on my hand after I had eaten it.

I will go again.

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A step above
By JazzyCat of Cloverdale (30 Reviews)
Submitted Thursday, June 25, 2009 - 12:01am

Tried Chill Winston on a rainy Wednesday. Great service, nice atmosphere and best of all we found the food to be a step above the average for the price. We tried a goat cheese and grape salad...tasty, with garden fresh lettuce leaves (not iceberg or spring mix). A friend had a thin crust pizza with asparagus and said it was very good. Another friend had the mussels with frites (they were excellent). We weren't too keen on the curry sauce though. I had the chicken stroganoff....very different...done as a deconstructed ravioli, with crunchy onion rings....very tasty. Very good selection of beer and wine. Great people viewing patio right in the heart of Gastown.....Jazz festival coming up. I'll be back.

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Great little spot
By tastybuds of Vancouver (4 Reviews)
Submitted Tuesday, June 23, 2009 - 8:31pm

We enjoy Chill W's. Lots of great people watching on the patio, a simple menu, but they do try to change it up. We like the thin crust pizza and the Grey Monk wine. Not usually a favorite of mine, but it's good value and goes great with all the little plates.. Nice 30 something crowd, with lots of energy in the room.

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Nice location for a drink
By djj_rome of Richmond (57 Reviews)
Submitted Tuesday, June 23, 2009 - 12:25pm

nice place where you can unwine for a drink at the end of a long day. I tried it for lunch and the food was average considering the prices. I tried the southern fried chicken sandwich which was good but nothing too special.

Neat atmosphere with couches and a lounge like feel. I would go back for a drink after work but not for their food.

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Pretty Good
By nothin-buta--review of West Vancouver (16 Reviews)
Submitted Tuesday, June 23, 2009 - 12:17pm

A friend and I were out and about on Saturday night. We were looking for a particular restaurant that we could not find (after walking around for 25 min) so we decided to give Chill Winston a try.
It was pretty busy but not over crowded. The host gave us a choice of inside or patio, we chose the patio.
The initial greet by our server took a little bit longer than usual, but that would be the extent of any poor treatment. We chose a bottle of wine (the server was quite helpful in both the wine and food choice department) and the meat and cheese plate.
The choice of wine was perfect for a summer evening, the meat and cheese plate however, left something to be desired. Having worked in a wine bar in the past that serves mainly meats/cheese and other tapas, I was disappointed. When ordering dishes like this, it is common knowledge that you are not going to get a brick of cheese and a tone of meat, but I found the size of Chill Winstons meat/cheese dishes to be sized well under average. Tasty but not worth the $.
The service was attentive through out the evening. We were told that the patio was to close at 11pm and kindly asked if would like to be put on the wait list for the inside. We did and we were moved inside to a lovely table with comfortable plush chairs. I have never been to Chill W. b4, I really enjoyed the atmosphere, it is great for a weekend evening.
Again there was a bit of wait b4 the initial server greet but after that, it was again, flawless service.. Our H20 was always topped up and drinks came in a timely manner. The service was friendly and not intrusive : )
All in all it was a pleasant experience. I will return for drinks and maybe some light eats (I'll try something different next time.)

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Gastown embarassment
By fewview of Gastown (1 Review)
Submitted Saturday, June 20, 2009 - 4:04pm

Here I stand waiting for a burger I called in over a half hour ago for pick up on the phone. As soon as I got here and told them of my order all 7 waiters (yes 7) ran around like chickens with their heads cut off, confused as to what I wanted. I immediately knew no one took down my order. When I called in over a half hour ago a waitress told me my order would be ready in 15 minutes. Low and behold I am without it over a half hour later. Every single time I have come in here there is always a staff of over 15 working but none of them seem to know what's going on. The food is never that great and everything is overpriced. Save your time and go to six acres across the street, unless you feel like being patronized by a bunch of pretentious 20 somethings who have no idea what they are doing.

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Good place if you have the time
By theleader of Vancouver (3 Reviews)
Submitted Wednesday, May 27, 2009 - 11:41pm

I really enjoy this place for lunches or a mid afternoon snack and drink, but you have to make SURE you have the time to sit and relax. It takes a long time to get your food, but when it comes you'll be relatively pleased. It is place to relax and take in the scenery of gastown-whether that be the random celebrities or the grubbies-not to go for a first class meal.

GREAT selection of interesting beers to choose from, and the mussels are always tasty!

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Not as good as last time
By jennko of Vancouver (86 Reviews)
Submitted Wednesday, May 20, 2009 - 4:33pm

My bf and I came here for some late night snacks last night. Our first experience here was a couple of months back and we remembered that the food was awesome but this time we came the food was just alright. The first thing that we noticed as we walked in was it's crowded in a weeknight with a different crowd, more drinking than hungry customers. The menu was also changed, they serve brunch and lunch now. So, from the dinner menu we ordered:
1. truffle oil poutine: when it came out, it was so fragrant, we could smell the truffle right away, which was awesome. Taste wise was ok, too little cheese and the poutine used pepper demi which is a little different, not too apparent difference though.
2. scallop cheviche: the scallop was chopped into very tiny bits (1/4 cm cube if not smaller) and the squid was rubbery and too chewy. It was served on toasted sandwhich bread. Taste was alright, just like another dish I can get anywhere and though it came in 3's but definitely didn't worth $13.
3. bison duo: I thought it would come as half carpaccio and half braised but instead it was like 90% braised and only 10% carpaccio so we weren't happy with it. Te braised bison was soft but not to the point of falling off bones and taste wise was just alright, just like any other restaurant, not amazing.
4. beef pizza off their regular menu: was alright, lots of beef slices and cheese on thin crust dough. I find this dish to be better than the cheviche and the bison duo but my bf didn't like it.
The cocktails like the devil's fruit was a touch too sweet compared to last time and the cocktail above it (in the menu) was also too sweet.
Service was great and very attentive. Ambiance was also great, brick walls and candles on the tables. It feels like a good dating place or hangout place.
I think I'll come back again, maybe not order the food that we ordered last night and try other stuff.

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great for a drink, not for breakfast
By clementinebleue of Commercial Drive, Vancouver (12 Reviews)
Submitted Monday, April 13, 2009 - 12:37am

Chill Winston is an great place to chill out; they have comfortable club chairs, and I love that they serve Pimm's. Overall their drinks list is original and extensive, and the staff is friendly and helpful even when the place is packed. I love to go there, except for breakfast. Chill winston has these slides projected on the wall, one of them proclaiming that they have the best bennys in town. After a night out, we decided to see for ourselves. The bennys definitively fell short. Even though the place was empty on a Sunday at noon, the hollandaise was lukewarm and tasted like it came out of a can. The poached eggs were overcooked, and we practically had to beg for our waitress to bring us coffee.

That said, it's nice to have a good hangout place in gastown. There's other breakfast places in the city more worthy of the 'best bennys' claim.

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Bourbon and Root Beer Ribs...
By Lunicus of Vancouver (10 Reviews)
Submitted Thursday, February 12, 2009 - 6:01pm

We came here for my birthday...and I was impressed. I was expecting a laid back place to have some drinks and grab a couple bites. But the food blew me away...

I expected a wait, but we got right in. We were sitting on stools at this coffee table but our waiter saw a proper table open up and asked us if we'd like to move...which we did.

I had the aforementioned ribs, which were incredible. Sadly, I was too vocal with my delight and was forced to share with the rest of the table. The ribs came with a Potato & Bacon salad...what more could you ask for in a salad.

The others in my party had, pizza, pizza, salad and artic char. Everyone seemed very happy with their meals...but the ribs were the hit.

The drinks were good. The drink menu quoted $12 for a drink (I'm new to Vancouver so that feels expensive) but the highballs were $5 and doubles were $7...so we enjoyed those. Our waiter was great very quick and accomodating.

My only complaint would be that the lighting made me feel the age I was turning. It was quite dark and seeing the menu by candlelight was tough. But since I know what I'll order...I don't need to see the menu and I'll keep the atmosphere.

I'll be back.

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