Situated near the corner of Main Street and Broadway, along what was once Brewery Creek, the original Vancouver Brewery brewed some mighty fine beers. However, nothing compared to their flagship brew "Cascade - the Beer without Peer". The Cascade is a nod to that fine drop, the neighbourhood we live in and to all those who came before us.
I love The Cascade Room! A friend and I had heard that it was supposed to be a good restaurant so we popped in about 10 months ago and that is when my love affair began. The first 5-6 times we visited The Cascade Room it was only for drinks. They have a great selection of beers at good prices and a very fun/respectable cocktail menu. A French 75 (gin, champagne, fresh lemon juice, and sugar) is a favourite drink of my two older sisters and myself but one that you can rarely find on any cocktail menu. This drink among many other classics is available at The Cascade Room and is made perfectly. Once we finally ate here I knew it was a place I would be coming to for a long time. The food is delicious with very high quality and the prices are good, if not low for what you are getting. The braised beef is so tasty and incredibly tender, at $16 you will not be disappointed and will leave stuffed for sure. The waitresses are cute, sweet, and very willing to answer any questions you may have. The décor is charming and the crowd is always good. Often busy but never too loud. If you haven’t been already I would recommend that you head over and enjoy an evening of good food and great drinks at The Cascade Room.
So......... me and my friends have been here 3 or 4 times and every time is a total let-down. We've only ever come here because we live in the neighbourhood, but the last visit was so offensive we won't be coming back.
I've heard pretty much the same thing from every person I've talked to: the service is unbelievably shoddy. The bartenders screw up bar tabs, the waitstaff are rude, and the place is poorly managed overall. Oh, and - there's a problem in the kitchen apparently with...... well, uhh... just walk down the little hallway and you might see what I'm talking about. And if you've just eaten and you're on your way to the washroom, and you do happen to see what I'm talking about, you will be running a little quicker to get there. *Shudder*
Perhaps most offensive was when one of my friends ordered something and made it 100% clear to the waitress she was a strict vegetarian and when the food arrived it appeared not to have meat in it, but it actually did. The waitress didn't seem to care that this was the first meat my friend had ingested in over 20 years
Once we ordered over $200 of food and wine, and they messed up on our bill. When we very kindly and politely explained to the manager that there was a problem, he was totally rude. I guess the customer is not always right? I dunno. We got a weak apology. Too weak, if you consider that we were basically accused of lying.
The food is average at best, pathetic most of the time. It's too bad because the wine list is nice and the atmosphere is actually sometimes pleasant.
I can't say I've ever been impressed with any restaurant on Main Street - of the few I've been to. Did Cascade do it for me? Erm,,, almost. On a Friday night, when I went, the place has a good buzz in there - a sort of slightly more individual-looking Cactus Club ambience I thought. The drinks list I'd heard so much about didn't disappoint, although a few too many drinks had egg white or egg yolk in them, which put me off, so I settled on white wine, which was well-priced for a New Zealand Stoneleigh. Ordered cod cakes to start, which were adequate without being special, followed by the halibut. The portion of the main course was decent, especially for $17, and it was simply prepared and nicely cooked. Could have used salt. Friend ordered the pork chop that she enjoyed.My only real complaint is the noise in there. The acoustics are one thing, but add to that some awful, nightclub-volume music and well.... if you don't mind screaming at your dining partner as you eat, you'll have a great time. Didn't stick around for dessert (which sounded lovely and was well-priced)... my eardrums had had enough.
Had heard great things about The Cascade Room so I was looking forward to an end of the work week drinks and nosh night. We were greeted and seated promptly which for a Friday eve 7-ish was great (3 of us). The server was prompt with coming over and taking our drink order. Our food order was taken soon after. I ordered the duck breast and both of my friends ordered burgers. One burger was ordered with no dairy products (ie no cheese, dry bun). We finished our drinks. My duck and a burger came out and then it was about a few minutes delay for the second burger. Right away I thought that was strange. The server didn't even say pip about the second burger coming out late. My friend, no dairy burger, picks up her burger and she sees an ooze of cheese on the side of the patty. She flips the patty over and sure enough, cheese had been put on the patty, scraped off and the patty flipped over to try and conceal the kitchen's mistake. She called the server over and told her that some cheese must have gotten on her burger mistakenly and the server makes the fakest face ever of 'really, how weird, how did that happen...'. no apology given.
All they had to do was come out and say 'so sorry, we accidentally put cheese on your burger. we're just making you a new one. It will be out shortly'. Instead, they tried to save a few bucks and didn't care if the patron had a food allergy.
Regardless if the drinks are good or even if the food is good, I wouldn't patronise an establishment that operates like this.
Wife and I hit the Cascade once a month or so and have been going prettty much since they opened it. Always good service, prices are fair, nice people, and a solid ambiance. It can get loud after 8. We like it. Great for a beer and a bite, or maybe a glass of wine and an appy. The food is solid - pubby but not traditional and well executed. The cocktail list is good - lots of lovely conconctions to enjoy. The wine list on the large blackboard rarely disappoints. Its not high-end, but its a step above the average pub. Lots of space if you've got a 4-some or more. Give it a try!
I've eaten at the Cascade Room about five times in the last three months and I've always enjoyed it. The food is just good to solid but the inspired drinks menu and good little wine list makes it rise above the ordinary. The food is tasty and fresh, and I have always had excellent, professional, attentive service.
Drinks were ok, but the very short female bartender took the money for the bill and assumed that the leftover was the tip. When we asked for the change she was arrogant and snorted contemptuously. Ruined an otherwise fair night. Wont be returning. Wont be recommending the place unless we hear she has moved on.
I love the Cascade Room although I usually go elsewhere to eat, it's the place that I think about when craving a drink. The service, for me, has been incredible everytime I go. the room itself is large and often packed, which this city lover um, loves.
I've been a few times now and as a ex-pat Brit, I would say this is the best pub by far in the Vancouver region. They serve real pints, none of this sleeve nonsense. I have tried the Cascade burger, tuna sandwich, braised beef, and halibut and all have been excellent, good quality chips (fries), and the sunday roast with Yorkshire puddings are worth a visit. They also offer a pub quiz, good music, good layout and an excellent bar atmosphere. highly recommended.
Went to the Cascade room twice in the last two weeks. Great atmosphere, amazing cocktails and good music. The food was mostly pub style food like pizzas and nachos but executed poorly. Under seasoned and either under or overcooked, most items were quite bland. Love the room and the staff though and will definitely be back for drinks at the bar.
I was thrilled when this place opened up last year. It's down the street from where we live and it seemed the perfect downtown place without going downtown.
Though the food never really knocked our socks off, my friends and I always loved the gracious service delivered by one particular server. She was amazing, attentive, fun and highly organized. We went for the cocktails and for that particular brand of service we thought you could only find in high-end establishments.
So lately, we've been very disappointed. Obviously she's moved on, and we can see why. The food is bland, the drinks have lost their pizzazz and the servers just don't seem to care.
Too bad Cascade, you've become just another watering hole albeit it with a lovely designed atmosphere.