A trendy downtown cafe with several other locations serving up some of the best expresso coffees in Vancouver.
The cafe offers a variety of mouth-watering sandwiches, salads and soups for about the same price as Subway, yet these sanwiches are made from the finest ingedients, by italian recipes. The staff are exceptionally friendly and trained rigorously to make a guest's experience truly unforgettable. A warm Italian atmospehere of the coffee shop cosists of stone crafted tables, red leather benches and interesting artwork. This is a locally owned business, which opened three coffee shops in the past 17 months, has coffee lovers raving about it throughout the city.
I finally had the opportunity to have coffee at Caffe Artigiano yesterday. The lattes they pour in front of you are all so pretty!
Service is lacking, but what do you expect from a fast food-type cafe?
Girlfriend K and I went here for a snack a bit after noon yesterday, and the place was packed to the rim!! I couldn't believe the line-up out the door.
I ordered a Caramel latte and a yogurt and granola. K ordered an iced coffee and a muffin.
Eventhough they were really cheap on the syrup, the prices were really reasonable! Comparable to Starbucks with an eye-candy bonus!
I really loved the decor - warm and inviting. Unfortunately, because it was so super busy, it was really loud. I almost thought I was at the Whistler cafeteria.
Great pressed/grilled panini's though it seems to take a while to heat up. Avoid the tiramisu if that's still available. Pretty coffee art but I'm generally not a coffee drinker, though I have the occassional cup when I'm not too into a place's hot chocolate, so I can't comment on whether or not the coffee here is better than, say, Starbucks, JJ Bean, Blenz, or the million other coffee shops.
Artigiano makes one of the best lattes in town. It is a treat to have one of their lattes with any one of the amazing pastries in the showcase or a panini on Terra bread - yum! Eat in or take out is highly recommended. I am by no means a caffeine addict but must admit, I have been to every single one of their cafes. This one being my favourite with the Park Royal Village one in second place. It is always busy but the line-up goes fast and the latte is always perfect!
It is so nice to have a solid alternative to Starbucks near my workplace. At Artigiano you can find out what espresso really tastes like. Unfortunately it may take a little longer than across the street.
(Please note that this is for an experience from a couple of years back.)
I bought their signature latte which I had enjoyed on a weekly basis for several months, all of which had been excellent.
This time, I ordered a small latte take out, and when I entered my car parked only half a block down, I took a sip. It felt warm and definitely not hot. I took another sip and then asked my wife to try it to see if she thinks it's cool too, and she concurred.
I walked back to the store and took it directly to the person at the espresso machine. With no smile or apology, he took the cup back and began making another one for me....and here's where the problem started.
He told me that next time not to bring it back with the cup half full. My reaction is:
1. Excuse me, you provided me with an inferior product, and I took the time to come back to let you know. The least you can do is thank me and make me another one.
2. He indirectly accused me of trying to get more than I deserve by drinking half the cup and get another full cup. The only reason why it was half full is exactly because it was cool, otherwise I would have burned my tongue trying to drink up half a cup within half a block.
3. On my way out, I stopped by the counter and told the lady who originally took my order that she should tell the manager about the bad service I received. Then the most unprofessional thing happened. The person who made the latte shouted back across the counter and across the restaurant that HE was the manager. What arrogance!!! I placed my latte on the counter and told the lady that they have just lost my business.
The lesson here for them is that a good product doesn't allow one to become arrogant. And the marketing lesson here is that when you have a good product, others will copy. Since then, I have found many that serve a latte that is just as good if not better.
love the coffee here get one every day just a shame about the service, i ordered a latte and the cup was not full about half an inch from the top so when i went to lady at till can i get this filled please, she was like owww no problem very nice but it was the nasty woman at the pouring station she looked at it through it out and then poured a new one till it over flowed then looks and me and shouts loudly LATTE FULL TO THE TOP and just looked and me like i was a fool coffee great service sucks :D
The service at Caffe Artigiano is about as bad as it gets.
Recently I had my tolerance for customer abuse reached and exceeded there after some obnoxious aussie snowboarder dude started yelling at the line-up to go away so he can finish his shift earlier. It wasn't even closing time yet and the door to the place was wide open. Go figure. He was so rude that I don't think any of the people, having waited some time and then being told to go away are ever coming back.
In all honesty, the taste of Artigiano's coffee is nothing special. They do a nice finish on their lattes, but I have been to Europe many times and this is NOT how good espresso tastes like. For a true European coffee experience and service, head out to the bistro on Burrard and Smithe (right across from the Paramount).
The ambiance at Artigiano reminds me of a youth hostel common area. It is crowded, noisy and generally not very tidy. Their choice of deserts is very limited, looks like a bunch of goodies they bought bulk from Costco.
In short, this place is not worth going to.
I give this cafe a thumbs-up for excellent coffee and homey atmosphere. Thumbs-down for accessibility. The cafe is located above sidewalk level beside 3 others, all with a common patio. Ramp is located at far end and it is impossible for a wheelchair to get to cafe without chairs outside all the other cafes being moved.