Cafe crepe is a decent spot for what it is, with a few good items on the menu. One of those items was my cherished four cheese panini -- until they recently took it off the menu. The server suggested I order another panini and add cheese. What came out, I don't know why, was god awful. There's a few other things on the menu that are lacking -- everytime I have the chicken there it is very dry. The Parisian hot dog is also on the dry/hard side. Fries there are alright, but just your McDonald's fare. Drinks are also only alright. Charming atmosphere and friendly servers would definitely benefit from some better food at their side.

Okay, they used to make them a lot better... when the old owner guy was there to add a touch of natural salt to the crepes as he slaves over the heated crepe-making pan and in the open kitchen of the Robson store in the midst of the summer heat, dripping, and dripping away.... The tuna crepes are good, too. When he's not there, one of the young guys making them are still not bad... but as more locations started sprouting everywhere and more and more young'uns are hired on it has gotten to be a hit & miss. Sometimes sloppily wrapped crepes (love eating on-the-go especially on a cold wet day outside--one can appreciate the juicy warmth of a nicely wrapped crepe all the more) depending on the person making your order. It has gotten to be so-so with the dispassionate looking part-timer school kids there to just make some summer cash. Regardless, whenever I have a craving for nutella banana crepes, this is the location I go to for it--for now.

Food: had the smoked beef/egg/dijon mustard crepe and it was fine, a little bit greasy. I think I might try a panini sandwich next time as the table beside us raved about it. The accompanying fries were warm and crispy with the right amount seasoning. Chai latte was quite bland - just sugary and milky.

Service: very abrupt - its a "take your order and deliver your food" and that's it joint. Didn't check to make sure everything was ok after we received our food, no waters refilled. It also took some time before our food arrived.

Value: Lunch came to $13 so I guess it was fine but not great for what I got.

Ambiance: dark and cramped and a little bit on the dirty side.

I wouldn't mind coming back but I would def only do take out as the service and sitting area were not great.

Been here a few times ordering to-go and I had eat-in once. This place looks like a fun place to be with the whole "crepe kitchen" window opened up to the public. You always see those curious people looking in and wanting to order a crepe for their own.

The last few times I ordered crepe, I always forget that I will regret it in the end. They're just so expensive, more than $5 for one topping. Wth? A lot of times the crepe are pre-made so you don't know how long your crepe has been sitting there. What's the fun of this if you see them make those fresh crepe but it's NOT for you. The fresh ones are place on a dish for future use. Wth? And they're so small! Can't feed any hungry tummy, not even a child. There's this one time I ordered chicken and cheese. The chicken was so small, it was camouflaged into the cheese! I was left starving!

And one time I sat-in for brunch. The lady told me to sit on this seat where I have to walk through 2 tables which were practically 3 inches apart. I'm not big, but I'm not thin as a stick either! I had to suck it in in order to get to my seat. It was ridiculous. That day, it was quiet so I could've sat anywhere else. I should've said something, argh.
The service was kinda lacking but whatever, I was hungry. The eggs benny tasted alright but left me with a stomach ache all day.

I will never go again.

Many reviews on here complain of the service. I guess I was lucky at the take-out window - the fellow was chatty and pleasant.

However, I, too, got a premade crepe with some hazelnut slapped over top - folded and thrown in a bag. If you can't make fresh, why be in the food industry??

It certainly was not hot, and the worst part was it was pully/chewy/rubbery. I'm not talking in a tasty, nice, fresh way that most gluten products have, but in that "it was hot and now it's not" way. I am a big aficionado of quality crepes, and I've had heavenly experiences.

This was NOT one of them, and I was deeply offended by the food quality.

Have they no shame?

Today was the second time I set food in this establishment and I recall the first time being lousy - especially the SERVICE! Had to come here because my buddy wanted to try a crepe and all I have to say is that the chicken, mayo, swiss cheese crepe sucks! I get the feeling this place has a high turnover rate for staff as it was our server's first day and he didn't know anything! Just like the first time, we had to wait a while for someone to at least acknowledge us at the door while waiting to be seated. The hostess had a nasty scowl on her face when she greeted us and asked for how many. It was all coming back to me now....why I will never set foot in this place again. I would consider the ambience ok since they serve alcohol and the place is dim with leather booths. Will never come here again.

Food took 30 minutes to come out.. I understand that it was busy, but it does not take 30 minutes to make a crepe. Even in a fully pact restaurant it takes about 20 minutes for a full meal. Not only did it take forever to come out, it came out cold. For those wondering, it was a savory crepe, and it usually comes out hot. Service was terrible! Server came by once to take the order and was never seen or heard from again for the rest of the time spent there. I would never return to this location nor would I recommend anyone to dine here unless they love crap service :)

On a monday afternoon, my 3 friends and i decided to stop by cafe crepes. we picked this location opposed to the one on granville because we were thinking this location has better seatings. got there, there is a group of 6 waiting in front of us. we asked how long it was going to be for a table of 4 and they said 20 mins. so we waited... and we waited, waited, took them about 40 mins to seat us. in the mean time they seated a lot of table of 2s, at locations that they could've easily sat us 4 down. but it's ok, it's during the olympic period... it's busy in downtown, we understood. a lot of people waiting in line behind us were complaining but we were in good spirits.

finally we got seated. took about 10 mins before a server stood behind us with a notepad. she didnt really ask us what we wanted but we started telling her what we want cuz she just stood there... and we figured she was here to take our orders. we ordered a plate of fries, 2 sweet crepes and 2 savory crepes, 3 ice water, and 1 water with lemon. 5 mins later another table of 4 was seated next to us and was promptly greeted by another server who took their order right away and they also ordered a plate of fries along with something else. in 5 mins the table next to us got their fries... where did ours go???

took them 10 mins to bring us water, and there was no lemon. and one cup of water was dirty (there is some white stuff stuck on the cup, on the inside too!) so we asked for a diff cup of water and also some lemon, which took another 5 mins to come.

we waited for another 30 mins and no food shows up yet... so my friend got a bit agitated and walked up to the serves at the counter and asked where our food was. she was just told it's here soon. within 5 mins, the fries and the 4 crepes came. then the nightmare starts.

the fries was hot and fresh, just a little too salty but nothing much to complain about. i mean, it's just fries, cant go too wrong with that. but the crepes..... ALL OF THEM WERE COLD. not even warm, they were COLD. the fillings were COLD, the crepe itself is not fresh... how can i tell? because it was COLD and HARD (had to use a lot of force to cut it open with a knife). you can still kind of get by the sweet ones being cold, but the salty ones???? we pointed that out to the server (actually wasn't even our server who brought us the water and the food, it was another guy... so we just asked him about everything since our server NEVER came to check on us AT ALL)... he offered to have the crepes remade for us but we refused and told him we didnt want to wait another 25 minutes for another batch of disgusting crepes. then he walked away. my friend who ordered savory crepes took a bite and couldn't take it anymore so she had it taken away. i also had svory crepes but cold ones are really disgusting so i only had half of it. my other two friends finished theirs. we also finished the fries. during the meal no one checked on us, we had empty cups and no one offered to refill water... even when our server (who FINALLY showed up just to clear off ONE plate while the rest of us were still eating) saw that our cups were empty she did nothing. we asked for the water to be refilled and they still did nothing. when we wanted napkins my friend had to turn around and look over the counter and bend over to get some. after a while they asked us if we wanted the bill and we said yes.

they didnt charge us for the savory crepe that my friend had asked to be taken away. we were hoping that there would be a comment card so we can write down some complains but there wasnt. so we took a napkin and started writing and was going to put it down on the table. the server came and took the bill away and cleared off the rest of the plates and she saw my friend writing on the napkin. she tried to peek but my friend wasn't finished writing so she kind of hid it from the server. the server assumed we were writing her angry notes and asked if we wanted to speak with the manager. we said yes.

the manager came, with no smiles on her face at all, just a straight face and asked us what the problem is. she also said she doesnt want us to be writing her staff any angry notes. we explained to her we were just trying to write down our comments and it wasn't "angry notes" and she just said "oh then you can just tell me your comments". i asked if they have any comment cards and she just gave me a flat "no." ... so we told her what happened and how we are unsatisfied. we did compliment on the guy who wasn't the server but brought us food because his service was the only thing that was right in this place. we also told her about how the food was cold and anything. she still looked at us with a straight flat face and told us "well i think that's just a miscommunication with the kitchen", no apologies AT ALL. when we went on telling her it's not just about "miscommunication" we were told that we should just leave! we can't believe it AT ALL! after you failed in your food and your service you just tell your customers off like that!??

we also work in the hospitality industry and we know what we should do and should not do. bottom line is, if your customers are unhappy, at least apologize. even IF it was like how she said (which was not the whole problem) just miscommunication with the kitchen, it's still their fault and they should've apologize... not tell the customers to go away!

i've been to this location before (about two years ago). service was a bit slow but people were still friendly and food was still good. they have just went downhill ever since. I CANNOT BELIEVE IT. trust me, i will NEVER return to this location at all (if to any cafe crepes at all) and i'll make sure everyone i know will not go there!

Yes, this is a review for a restaurant and what they do best: Great Crepe's.

First, a confession. I'm a glutton for culinary bliss. So bad as to not care much about the ambiance. It's definitely a factor but not a deal-breaker. As long as the place is clean and decent, I won't fuss.

FOOD: Sure. A crepe is a crepe. I really think they wanted to exceed that cliche when they opened their doors. The choices are quite extensive and elaborate. As an addition, their burgers are worth a mention. Upon ordering they tell you it will take 15-20 mins. It's made to order from a scratch prepped patty, and has always arrived juicy and flavourful. It wasn't a fluke: I expected and got the same quality all other times. Not $15, not $10, but $6.60(fries incl).

SERVICE: The over-staffed location assures constant, meaningful attention. And YES, they take reservations. I like a team that considers my young kids for the best possible seating without being coaxed.

AMBIANCE: The place is a bit dark for my taste and impresses one with a snug feel. Have a seat a get surprised. Washrooms are clean and tidy.

OVERALL: For meals or deserts on a decent budget, it's a NO-Brainer. Must be the best burgers in town(!). Downside? Well, parking in the weekdays are only a tad better than weekends. But rest assured, patience is deliciously rewarded.

We went there for crepes on a Sunday afternoon. The food arrived in good time. I had wanted to ask for some water near the start but it wasn't until the food arrived that I had a chance to.

After our food had arrived and I had asked for water, the server was pretty much non-existent. No one asked me if I wanted more coffee or if I needed anything throughout the lunch. The water never arrived. I flagged the server down and asked for my water again. By the time I finished eating, it was time to ask for the bill so I flagged the server down again and asked for the bill and asked for my water again. The water did finally arrive with my bill. The server drop the bill off onto the table without saying a word or making eye contact. After all this, I remained calm and friendly so I'm not sure what I did to deserve the cold treatment.

The crepes were nice though.