I'm not a fan of Cafe Crepe, but we were near there and wanted a snack. Despite being innundated with other patrons the staff and customer service was actually good. They were upbeat, calm, making jokes, and handling the hungry patrons well. They were upfront about the 30 minute wait, as to the other poster the reason there was up to a 30 minute wait for food was because of all the orders ahead of you. Not due to the kitchen's cooking capacity. We were given a number, waited outside the restaurant watching the Olympic crowds and were happy to receive our food. The crepes are all pre-made, though the fillings are freshly added, the prices were extremely high at around $10 for a crepe, but overall I was happy with my snack. I'm not sure how they managed to have good service, as they normally have the worst service but I was plesantly surprised.

On a monday afternoon, my 3 friends and i decided to stop by cafe crepes. we picked this location opposed to the one on granville because we were thinking this location has better seatings. got there, there is a group of 6 waiting in front of us. we asked how long it was going to be for a table of 4 and they said 20 mins. so we waited... and we waited, waited, took them about 40 mins to seat us. in the mean time they seated a lot of table of 2s, at locations that they could've easily sat us 4 down. but it's ok, it's during the olympic period... it's busy in downtown, we understood. a lot of people waiting in line behind us were complaining but we were in good spirits.

finally we got seated. took about 10 mins before a server stood behind us with a notepad. she didnt really ask us what we wanted but we started telling her what we want cuz she just stood there... and we figured she was here to take our orders. we ordered a plate of fries, 2 sweet crepes and 2 savory crepes, 3 ice water, and 1 water with lemon. 5 mins later another table of 4 was seated next to us and was promptly greeted by another server who took their order right away and they also ordered a plate of fries along with something else. in 5 mins the table next to us got their fries... where did ours go???

took them 10 mins to bring us water, and there was no lemon. and one cup of water was dirty (there is some white stuff stuck on the cup, on the inside too!) so we asked for a diff cup of water and also some lemon, which took another 5 mins to come.

we waited for another 30 mins and no food shows up yet... so my friend got a bit agitated and walked up to the serves at the counter and asked where our food was. she was just told it's here soon. within 5 mins, the fries and the 4 crepes came. then the nightmare starts.

the fries was hot and fresh, just a little too salty but nothing much to complain about. i mean, it's just fries, cant go too wrong with that. but the crepes..... ALL OF THEM WERE COLD. not even warm, they were COLD. the fillings were COLD, the crepe itself is not fresh... how can i tell? because it was COLD and HARD (had to use a lot of force to cut it open with a knife). you can still kind of get by the sweet ones being cold, but the salty ones???? we pointed that out to the server (actually wasn't even our server who brought us the water and the food, it was another guy... so we just asked him about everything since our server NEVER came to check on us AT ALL)... he offered to have the crepes remade for us but we refused and told him we didnt want to wait another 25 minutes for another batch of disgusting crepes. then he walked away. my friend who ordered savory crepes took a bite and couldn't take it anymore so she had it taken away. i also had svory crepes but cold ones are really disgusting so i only had half of it. my other two friends finished theirs. we also finished the fries. during the meal no one checked on us, we had empty cups and no one offered to refill water... even when our server (who FINALLY showed up just to clear off ONE plate while the rest of us were still eating) saw that our cups were empty she did nothing. we asked for the water to be refilled and they still did nothing. when we wanted napkins my friend had to turn around and look over the counter and bend over to get some. after a while they asked us if we wanted the bill and we said yes.

they didnt charge us for the savory crepe that my friend had asked to be taken away. we were hoping that there would be a comment card so we can write down some complains but there wasnt. so we took a napkin and started writing and was going to put it down on the table. the server came and took the bill away and cleared off the rest of the plates and she saw my friend writing on the napkin. she tried to peek but my friend wasn't finished writing so she kind of hid it from the server. the server assumed we were writing her angry notes and asked if we wanted to speak with the manager. we said yes.

the manager came, with no smiles on her face at all, just a straight face and asked us what the problem is. she also said she doesnt want us to be writing her staff any angry notes. we explained to her we were just trying to write down our comments and it wasn't "angry notes" and she just said "oh then you can just tell me your comments". i asked if they have any comment cards and she just gave me a flat "no." ... so we told her what happened and how we are unsatisfied. we did compliment on the guy who wasn't the server but brought us food because his service was the only thing that was right in this place. we also told her about how the food was cold and anything. she still looked at us with a straight flat face and told us "well i think that's just a miscommunication with the kitchen", no apologies AT ALL. when we went on telling her it's not just about "miscommunication" we were told that we should just leave! we can't believe it AT ALL! after you failed in your food and your service you just tell your customers off like that!??

we also work in the hospitality industry and we know what we should do and should not do. bottom line is, if your customers are unhappy, at least apologize. even IF it was like how she said (which was not the whole problem) just miscommunication with the kitchen, it's still their fault and they should've apologize... not tell the customers to go away!

i've been to this location before (about two years ago). service was a bit slow but people were still friendly and food was still good. they have just went downhill ever since. I CANNOT BELIEVE IT. trust me, i will NEVER return to this location at all (if to any cafe crepes at all) and i'll make sure everyone i know will not go there!

I've been to Cafe Crepe a few times. I never actually intended to go for crepes, but for the relatively cheap drinks.

Both times I went on a Tuesday evening with a friend and even though it was busy inside, the servers were pleasant and quick to seat us.

We ended up sharing a nutella and banana crepe with vanilla ice cream. Mmmmm.

It does get loud inside, but if you're going for drinks, well, the noise doesn't matter after a while...

I think Ive heard enough bashing on this restaraunt. We went down to the cafe crepe on a thursday night, it was a comfortable atmosphere, maybe a little loud but fun. As for the half naked women and old cigarette ads on the walls i probably wouldnt bring my kids there, but we found good service, some unique combinations of entrees and our desert (the nutella strawberry bannana was simply outstanding. Now I dont write review articles for a prestigious magazine or newspaper, but I say your all too picky and if you could relax, sit down and have a conversation instead of examining your pocketwatch, youll probably have a more enjoyable experience at any restaraunt. Overall I would say they've killed the french cafe atmosphere and the music if any louder would probably shatter glass, but my freinds and I had a great time down at the cafe crepe, and with food like that and $$12 pitchers of beer! I wouldnt have minded staying another hour. It was a fun time and Im sure we'll be back soon. Thank you cafe crepe.

I decided to head over to Cafe Crepe on the spur of the moment. I have loved their crepes in the past! It was a few minutes before their stated opening time. I stood outside waiting for them to open, watching 3 employees walk in, as the time ticked past 8am (opening time) to 8:07am. I finally got let in at this time and then was ignored for the next 8-10 minutes as myself and another lady stood waiting for service. We just watched 4 of them stand in front of us getting ready for opening (after opening), without even a hello, or sorry for the wait! They could have at least started my order!! Finally, at almost 8:20am, someone took my order. When I finally got my crepe, I was further disappointed by the lack of toppings (I ordered a sugar and cinnamon crepe, and it barely had any sugar or cinnamon)!
After I got my crepe, I decided to speak to the manager and complain. She did say she was sorry, but proceded to give me an excuse (they were updating computers...could they have not done this BEFORE opening??) and that was pretty much all she gave me.
It was truely an all round disappointing experience. I don't think I will be going back to this location.

I was with Mrs. C and looking for dessert after an unfortunate experience earlier in the evening when I spotted CC. I remembered that they had a takeout window and decided to give it a try. The workers here seemed to be unhappy in their jobs. There were 3 or 4 of them gossiping and ignoring the customers.

As for the ambiance, I could see stuff on the floor that had not been picked up, and the place just looked untidy generally. I went with a chestnut crepe despite my misgivings. I expected to see a new crepe being born, but no, the counter guy just pulled a pre-made one from a bin and slapped some chestnut paste on it. A couple of flips with a very dirty knife and it was tossed into a paper bag and handed to me with a grunt.

As for flavor, I used to live in Paris so I knew this crepe wasn't going to compare, but they managed to fall short of my already diminished expectations. I got a cold crepe with a tasteless gooey paste on parts of it. I left feeling very ripped off.

They won't see me again.

Well I've been really curious about Cafe Crepe since I first saw it when I was on holiday in Vancouver 2 years back but I never had a chance to try it.
Now that I'm back and working downtown, the temptation got too much for me so i popped down to Robson today to satisfy my curiousity and my stomach.
I ordered a Nutella and Strawberry crepe, it came to $7, 61. During my 20mins wait, i saw various crepes being made, their most popular one seemed to be the egg, cheese and ham crepe.
Their service really wastn't bad, several customers requested extra fillings and the crepe makers(?) happily obliged. One guy must've received about a pound of cheese and ham on his crepe.
My crepe wasn't bad either, they spread the Nutella on really thick and piled it with strawberries, yeah it got a bit soggy towards the end but that was probably because of the strawberries.
Next time I think i'll try something savory because the sweet crepe was just a little bit too sweet for me. Go for it if u like sweet things tho.

Ive been to cafe crepe twice and both times it wasnt that good.
ITS DEFINATLY not worth the money.
it isnt good both times ive went
i only went there a second time was because i was craving for a snacky kind of dessert. and decided to try ONCE more... but never again would i go AGAIN !

I used to really enjoying coming to Cafe Crepe, being a big fan of crepes! But in the past while, I find myself going there less and less due to the non-existent customer service.

I took a friend there today, and it took them 15 minutes to come by. Getting their attention is like a game...they seem to love standing at the corner chatting than glancing over at anyone. When we finally caught their attention and told them we were ready to order, they disappeared. YES, DISAPPEARED!

I vow never again to go there, and will happily spread the word.

Way to go Cafe Crepe management.

Today was the second time I set food in this establishment and I recall the first time being lousy - especially the SERVICE! Had to come here because my buddy wanted to try a crepe and all I have to say is that the chicken, mayo, swiss cheese crepe sucks! I get the feeling this place has a high turnover rate for staff as it was our server's first day and he didn't know anything! Just like the first time, we had to wait a while for someone to at least acknowledge us at the door while waiting to be seated. The hostess had a nasty scowl on her face when she greeted us and asked for how many. It was all coming back to me now....why I will never set foot in this place again. I would consider the ambience ok since they serve alcohol and the place is dim with leather booths. Will never come here again.