The Cactus Club has over 20 locations in BC and Alberta and features an eclectic menu selection that includes steaks, rice bowls, dinner sized salads and more.
It's probably been over a year since I set foot in a Cactus Club, the last time, was the Broadway & Ash location, but I've never been disappointed with CCC.
I went for lunch with a group of colleagues from work, they couldn't seat our entire group (of eight) at a single table, so they split us in two groups at adjacent tables near the bar.
I ordered the regular burger with a half&half of fries and salad (with lemon thyme dressing).
The burger was excellent, the salad and fries were both good.
Our server was pleasant and perky, and the room was the standard contemporary & casual expected from CCC, Earls and Milestones.
I have only ever been on the patio here and it is the only way to go. The ambiance is great and when it cools down, there are always the heat lamps. Cactus Club is consistent across town with the edamame, curly fries and salads being my favourite. It is a great place to meet a buddy for a quick bite or catch up over a drink and appies. The prices are reasonable and the food quality satisfactory.
This place is really noisy when it's busy, and not in a good "hubbub" kind of way, more like "I can't hear myself think". The food is OK but nothing special, but the staff really need to be sharpened up. First, they seem to be rushing up and down the aisles all the time, even when the place isn't all that busy. If you want to step out of your booth, you're in danger of being run down. Second, do they hire untrained people based on their looks or what? Some examples: the server took my (one and only) fork away, brought the entree, and forgot that I no longer had a fork. I ordered a martini and the stem of the glass was sticky. I mentioned it to the server, who just giggled. They left dirty dishes on the table from the previous party (bad bussing). Management needs to do more than just greet customers at the door.
This place is getting run down and the quality of the food for what is costs is very poor value. We popped in here for a quick bite on a weeknight, I used to like CC but it seems the food is really slipping. I would say it is mediocre at best. It kind of amazes me that people are willing to pay so much for such poor quality food...really you could spend only a couple more bucks and be fine dining rather that in a restuarant of DUDES and screaming babies.
I have been eating at this location from the day it opened and while it has been consistently above average in that time it's now obvious that the hiring of Rob Feenie to head up their menu development was a stroke of genius on the part of ownership and has paid huge dividends.
Mr Feenie has raised the bar considerably in that the food preparation, presentation and quality of ingredients has not only separated CC from the other chains but has placed it closer to some of the finer restaurants in town at an affordable price point - not an easy thing to accomplish.
The staff are attractive, energetic and well trained and add considerably to the dining experience. Yes the restaurant can be a bit noisy at times but that's part of the appeal. Oh and by the way I don't have an equity position in this chain of restaurants.
The only sour note here is that the best dessert in town, their apple galette - another Feenie specialty - has gone AWOL. Oh well, it's not something I should be eating any way so I'll overlook this faux pas.
Cactus really has been coming around with their new looks and feel, great food, great service and a terrific canadian chain. the salmon was wonderful and the pad thai noodles were also very tasty. the setting is fabulous and the decor and design spectacular. great job with the design elements, lighting and layout. also a good place to watch the games.
This place is mainly know for the hot looking waitresses. Everything else is second to that. The food is pretty good, same as all the Cac-tits clubs. This one probably has the best decor and atmosphere.
I like the location of this Cactus Club, but their service is always extremely slow despite how busy the servers are, as if they have a staff shortage. The food's good, just don't go if you're extremely hungry because expect to wait for a while. This place is fun if you're there to spend time with friends over drinks.
Gordon Ramsay literally wrote the 21st Century book on how to make customers keep coming back, and the powers that are of Cactus Club have read this book. Cactus Club is posh food without the posh prices and posh service (Vancouver laid-back and genuinely friendly style, which I like) without the posh attitude. The food was perfectly prepared, very clever in combining flavours that work great together, decent quantity, beautiful to look at, and so delicious. Their salads are spectacular, their fish sublime, and the real test was, they pleased me immensely even though I'm vegetarian. The goat cheese flatbread was faaaan-tastic. As well, everyone who works there - women (whom I''m partial to) and men - are just so attractive. Call me shallow, but that made it better. Our server was a combination of great beauty and doting grandma; it was so much fun. You know how to do it right, guys. Thank you.
I go to this place a couple of times a week and it seems they change their staff out on a regular basis. Always seems to be someone learning the job. More managers then staff!!
There head office should be keeping a close eye on how this location is being run. I really enjoy all the other Cactus Clubs.
Busy Friday lunch hour, place is pretty full. 3 of us for lunch, ambience is great. little bit noisy, lots of beautiful people especially the wait staff, place has a great Yaletown vibe. I wonder what the hiring criteria might be hmmm???? Service is friendly, maybe a tad clumsy but all is OK. Anyway on to the food, that's what we came here for right? My dining partners were both happy with their meals, One ordered a burger and fries and the other a chicken stir-fry. All good. Me, I have the Cajun Chicken 'sandwich" and salad in lieu of fries. Presentation was nice but it was actually a burger. Bun looked good along side a teeny-tiny pile of mixed greens that looked like they belonged on the sandwich for a mere $1.50 upcharge. They were very good but were only worth a buck-fifty. The 'sandwich' was very disappointing. Cajun? didn't notice any Cajun flavor, in fact the chicken itself was barely noticeable. Mind you it matched the micro salad. and that wonderful LOOKING bun was dry and tasted day old. Maybe supper brings 'today's" bread products. All that eye cany made up -sort of- for the hefty $17 bill. Ouch!!! and I only had water (somehow missing ice) maybe that's a an extra buck-fifty too.
I came here for a work celebration, last week. The ambience was beautiful, there's a lot of places to sit, the space is relatively open and large, and our waitress gave us a little corner of the restaurant for some privacy. The service was wonderful, our waitress was very very hot, and very nice. I remembered she offered us a few things to try for free. Our dishes were wonderful as well. They accommodated all our modifications. My dish must've been the best I've had in a long time, and the portion was quite generous. My friends ordered steaks, and they had a wonderful charcoal flavour. Everything was cooked perfectly. Nice selection of wine. As usual definitely Cactus remains one of the best restaurants I've ever been to, and I'll definitely recommend it to everybody.
You gotta love cactus club. Love the menu, spicy chicken!!! the service is great from the host to tha management. Siper freindly staff in a very nice hip spot right in the corner of davie and hamilton st.
I try and go at least a few times a week and love it! i can tget enough of what they are all about. Way to go Cactus!
As a man who has eaten at many restaurants around the world I am not supposed to be into it but frankly I can see what men see in the decor, food, waitresses and ambiance at Cactus Club. If I weren't married/busy/etc I would probably check them out more often but unfortunately cannot for all those reasons. My experience is that the food is good and the service is great. I alternate between calamari and shots and steaks and beer and have never found them not exactly as I want them (the order is precisely as desired). I find the Cactus Club the best ambiance in GVRD
I have gone to this Cactus Club location a couple of times and was really impressed. The menu is pretty standard, just slightly more interesting than an average chain restaurant.
But the service is fantastic. I have wheat and dairy allergies and every time we go the servers are extremely helpful and knowledgeable about the ingredients of each dish. If they don't know, they willingly check ingredients or ask the cooks questions for me. I have found this to be rare in the service industry in Vancouver.
So if you have celiac disease, this is an excellent restaurant to go to!
The Cactus Club chain may not be to everyone's taste, and some of the restaurants are a bit too TGI Friday for my tastes, but the Yaletown branch has fantastic decor and awesome service. The food's pretty good, if a little uninspired - but you know what you're gonna get and it's always cooked perfectly.
One piece of advice - don't bring your girlfriend/wife/Ma along as you are bound to get caught checking out the gorgeous waitresses!
I've been going to Cactus for 8 years and I'm sorry to say that while the decor and ambiance has sure improved drastically, the food and service is deteriorating.
In the last two visit to this location, once I had a beef burger that started to taste like fish in the middle, and another time was served cognac in champage glass. Telling our server, she went back to the bartender and came back, telling me that the bartender was new and she did not know which glass cognac is usually served in, of course we described and they delivered, but that was just unbelievable.
The beef quality has sunk. I used to really enjoy the beef burgers and beef fajitas, but now the meat seems more processed and less like meat. On the other hand, the prices have gone up and right now there is a 'rob feenie' duck burger on there for $17 that does not have any hint of duck flavour in it whatsoever. It's really an overpriced chicken burger at best.
On another recent visit, I asked for emental cheese on my burger and I was told by the server they didnt have emental in the house. Knowing a slice of it comes with the beef dip, I asked her if she was sure, and she was more than positive, when I asked about the beef dip, she said 'that one is not really emental, its a cheese blend'. Well, if it's not emental, it shouldn't say it is for that dish in the menu.
So eventually as I was almost ready to challenge her by also ordering the beef dip to inspect the cheese again to reassure myself, she came to me and said 'I might have lied', and that they did have emental....
This place has so much potential to be better, but I think they are in a comfortable place and have stopped trying. I also think rob feenie is not the right fit for such a restaurant. He has made the concept of the menu confusing, and the restaurant has lost direction as to what it really is meant to be.
I had my high school reunion in Vancouver at Cactus Club. This place is great! I would fly to Vancouver, just to enjoy a meal here again!
We all had the Cesare Salad. It is prep'd in the kitchen, fresh garlic and pepper are prominent. The waitress (beautiful thin gorgeous blond) was great, she explained dry aging to my friend (who isn't a big fan of red meat) as well as going into the region specific differences between the cuts in the steak. wow that was cool.
We ended up ordering a couple of steaks, from different items to compare /contrast the differences in flavour. As far as side dishes went, we had salads and fish and a chicken meal salad.
Drinks were just beer and wine. Recommended by W.
Both steaks came out cooked to perfection, the bone in, a thicker cut was cooked medium rare plus, and the Ribeye med rare, was prepared the style I wanted. In Dallas, a great steak will set you back about sixty dollars at your better places. (Bob's Chamberlains, etc.) but spending $30 + on a steak at Cactus is money well spent!
I honestly would have been happy returning here just for a meal of appetizers...they all looked so great!
Seriously, if you are coming to Vancouver for a few days consider heading to Cactus Club (it is a chain) to have cocktails and appetizers at the bar one evening, get a feel for the menu and then have a top of the line steak dinner on your second visit!
earls really has been coming around with their new looks and feel, great food, great service and a terrific canadian chain. the salmon was wonderful and the pad thai noodles were also very tasty. the setting is fabulous and the decor and design spectacular. great job with the design elements, lighting and layout. also a good place to watch the games.