I've come to this location regularly over the years and it remains to be one of the restaurants where the service is consistently good.

Now that Rob Feenie has joined the helm he has his own signature dishes in the menu, which I've taken the liberty to try since it's been introduced.

Their menu is fairly diverse in selection and since Feenie's inception it seems as if they're trying to cater to a more upscale casual diner.

Their sliders are a tasty appetizer item for those wanting to satisfy their burger cravings, whether you want to share them or not. Their Tuna Poke is a refreshing fusion of ahi tuna, shrimp, tropical fruit, nuts and creamy avocado. We then settle into the basics for a chain: pasta, steaks, chicken/ribs, a few fish dishes and a handful of tex-mex items.

I've had a few of the Feenie signatures including the Calamari Sandwich, Butternut Squash Ravioli, The "Burger", Spinach Salad and the BBQ Duck Club. None of the dishes stood out; typical dishes with unusual twists sums it up. The BBQ Duck Club jazzes up a classic with bbq duck and prosciutto nestled between 2 pieces of nut fruit bread. Sweet and savoury although not a particular favourite of mine. The "Burger" puts all your favourites into a bun: juicy beef patty, sauteed mushrooms, aged cheddar and cured bacon. I would've liked it if they used a nice sourdough instead of a hamburger bun for their Curry Calamari Sandwich and it was a bit heavy on the mayo.

Service is excellent the odd time but always consistently good and better. Servers are amicable and professional. Ambience and decor is casual and welcoming for a good time.

One of the better chains out there in terms of variety of menu choices and consistently good service and atmosphere. Always worth a visit here and there.

Yes, men like to eat here because they manage to find these sexy foxes to work at their restaurants (we ladies aren't blind you know) but the food is really good, they always say yes to whatever I demand and the place is spic and span and has a very cool vibe. What else do I want?
Well, frankly they could lower their prices a tad but the food is usually marvelous and the salads come in big portion and taste dandy. I am a fan. The chain is well kept, modern and the waitstaff, well, they can and they do flaunt it.

This cactus club used to be my favorite restaurant, the food was good, service was pleasant...not sure what happened. We were briefly greeted with an effortless hello when we arrived. Then the hostess went back to chatting with her colleagues. We had a party waiting for us so I called to find our friends. The minute we sat down the server asked if we were ready to order. I had just sat down and haven ‘t even picked up the menu yet! How the heck am I suppose to know what I want to order? We ordered a Caesar Salad, the dressing was bland and the salad was overall dry. Messing up on a caesar salad, I thought that was just impossible for Cactus Club, since its just romaine and dressing. The butternut squash raviolli was okay, nothing special. The yam fries were really greasy, seems like they haven ‘t changed the oil that they use for a long time! There was a dish missing, so we waited and asked the server when it was coming, she said it was coming in a rude manner and never came back to check up on us. By the time everyone had finished their appys, I decided it was time to ask again, she did not apologize and just said its coming again. She then brought out the chicken tenders for the person that was sitting there the whole evening, the chicken tenders were burnt and over cooked and dry. HORRIBLE!

This is probably one of the best chains in Vancouver for this type of food. The restaurant is very cool looking, service is generally pretty good and the food is above par. Contrary to what other reviewers would suggest, this is not a 5 star restaurant. This is a fun place to go with friends and family, have a few drinks, eat some good food and look at the hot, and usually plastic staff.

I had a great meal here last night. I would say they definitely have it together at Cactus Club, from first entrance, to the kind "thank you" when you leave. The food is always fresh, well prepared, and consistently tasty. The service is friendly, polite, and has good knowledge of menu items. The decor inside is stylish and clean and they may very well have the coolest bathrooms in all of Vancouver. The Cactus Club is great casual spot for lunch or dinner anytime.

I took my 2 young boys last Sunday for lunch. I was surprised the restaurant was not even 30% full. I usually have to wait during the weekday lunch time. The hostess brought us to a large booth and had plenty of room for my 2 boys to stretch out and elbowing each other. The ambiance is very modern and it definitely made me feel more relaxed.

The food we ordered was done pretty good. I ordered the halibut soft tacos and it was tasty. The fish was not try and had plenty fillings. My older boy ordered the quesadilla with yam fries. It must have been good because he finished it before I could finish one of the two tacos I had. The yam fries were the best. He had to keep it from me by putting a fry into his mouth first and then dipping the sauce to smoother over the rest of his yam fries. I guess this is how the animals mark their territories.

My younger son had the chicken strips with regular fries. The chicken was nice and crusty on the outside and moist inside. He couldn't finish because there were 5 or 6 pieces and each piece was about 5" long.

The best part about this meal was seeing our waitress handling herself professionally. She accidentally dropped her tray of glasses and dishes while she was already at the dishwashing station. At first, she looked a little upset, but when she came around to our table, she was cheerful as if she didn't have the little accident. She was able to keep the negative feelings to herself and not pass on to her customers. However, I was not pleased to see her colleague not helping her clean up the mess. She had to drag out the broom and the mop by herself. Other servers were carrying out their own business as if they didn't even notice. I felt like talking to the manager to encourage some team spirit. With one or two more people helping, the cleanup would have been much faster.

The value was alright for a family meal, considering the quality is better than other places offering kids menu.

Over the past 4 years I have eaten here many times and was always happy with the food and service. Ever since the new " food architect" took command things have changed. The food is not as good as it was, the portions are smaller, the prices have increased and service has declined. On my last visit ( and it will be my last ) the serivce was terrible, we waited 15 minutes to place our orders and finally the floor manager took our order after noticing we had been ignored by the wait staff. Our server then brought us some water delivered on a tray filled with dirty dishes and said nothing more to us. When lunch finally arrived it was a disappointment, the taste had changed for the worse and the portions had shrunk. The server continued to ignore until it was time to bring the bill. When a rstaurant like the Cactus Club charges an average of $15.00 + excluding drinks customers deserve better than this. I won't be returning anytime soon.

Went for a late lunch on Saturday with a friend around 2 PM. The place wasn't busy but we had to wait in the lobby for almost 10 minutes so they could clean a table on the back patio. When we finally got seated the waitress was AWOL; we later learned someone had spilled a full drink on her. Anyways the host ended up taking our order but throughout the meal the service was scattered and it totally wasn't a relaxing lunch. My friend had to wait about 15 minutes for a coffee refill; apparently they were brewing a fresh pot. How could you run out of coffee in such a large restaurant. And then once the coffee finally came it was another long wait for more cream. I had a soggy Cajun burger and the waitress made no mention of an extra charge if you opted for a salad instead of fries. Anyways it was a bit of a fiasco; won't be rushing back anytime soon.

I had heard several decent to good things about this place so when we made arrangements to go I had to have all the recommended items, bellini, which I was told was better than Milestones, the wing special before 6:00 pm and the burgers. All were pretty good. I was expecting better and more wings, but they were not bad. Probably won’t order them again. The Bellini was a nice smooth consistency, not too granulated with a nice distinct peachy flavour. Better than Milestones? Probably. The side Caesar salad had just the right amount of dressing and freshly grated cheese for me. The burger was nicely done, juicy and substantial with the right amount of condiments. I’m not partial to veggies and pickles on my burger but I’ll eat them separate if they are really good but these ones were a bit substandard so I put them to the side. The flavour of the pickles were just vinegary not tasty and the tomatoes weren’t quite ripe so they were just watery. My friends had the cedar plank salmon and they were pleased with their choice. The waitress was nice enough to warn us the dessert platter was made up of very small samples but since we were stuffed we ordered that and shared. The chocolate lava cake had a nice slight crunchy texture on the outside and the inside was filled with warm fudgey goodness. I’ve had better cheesecake but that’s ok. The apple pie was good too. The ambiance was nice, not as loud as we had anticipated, and we were most surprised and impressed with how clean and nice the washrooms were.

So i come to this location often, the service is really good besides the hostess being snobby, the atmosphere is nice, relaxing and fun. Yesterday was a little strange, the waitress took our order we saw her once after that she was gone, without any warning, usually if they leave they tell you who your new server will be. We had no waitress in our section there was no one to serve us, after our meal we had to wait 20 mins to find someone to get our bill, and still no sign of our waitress. She was really good while she was there though. I will definatly come back to this location