Food is aboove average. I actually threw my birthday dinner bash here a couple of weeks ago with my girlfriends. Service was good, served by gorgeous women, value was okay but I thought that the environment was a little hectic...it was a busy night. The steak I ordered was tender and juicy. Overall I recommend.

I have been to the cactus club on Burrard 4 times.

First with Husband, its was a great dinning experience.
Second I went with my sister because the first was great.
Third of all..
We were having our lunch.. the bartender was great..
However.. the one waitress was dancing all about.. and gave her coworker
the 'finger' across the bar towards the dining room of patrons.
I considered talking with the management, but It was a Sunday.
I decided to wait a week before making a complaint.
After the week was up, I figured maybe she would grow out of it so I did not complain.
That little event ruined my dining experience for that day.

The fourth time I went only because my husband wanted a menu item.

I had the fajita, and ended up not feeling to great.

We will not be back.

Their new "Cafe" titled restaurants are only different in atmosphere.

Great looking decor with 2 levels, HIGH celings, lots of glass with the main floor crowded with nicely dressed (or wannabe) people; half who probably work Downtown.

We came in for an evening to hang out and it was a packed house. We asked to get a tab started so we could order drinks while we waited for a table. We had to dance around suits and servers alike. The bar area is overcrowded and could use some extra space. It was almost obnoxiously LOUD.

We were seated outside on the patio facing the kitchen. We ordered steaks and drinks. Meals were normal of what we expected from Cactus. Our waitress consistently came by to check on us and get us more drinks. Very friendly albeit you could tell she had a long day.

These new "Cafe" themed offshoots cater to the power lunch crowd as the place is just pretentious enough to attract the like. It's just another new hangout for the people in Downtown or to look cool. It's a good place if you're looking for a new place to try, safe menu choices and like a busy and noisy atmosphere (as my positive rating reflects it). I wouldn't bring a date here.

I am guessing that the servers get a commission on the drinks. Before we had even taken off our jackets, there she was asking for drink orders. I said not right now, but less than a minute later there she was again with "I saw you looking at the wine menu". Yes, I was, and I was not delighted with the prices. The food was exactly what we ordered. By that I mean exactly, and no more. Don't expect any garnish or extras of any kind. And this may sound politically incorrect, but isn't it kind of demeaning to have your female wait staff act like bimbos? I thought we had gotten past that.

My friend and I decided to meet for a early dinner, and decided to try this new location.

What we both noticed, was the large windows, two level to eat and lots of space, and how it looks inside. Don't let this fool you, as my friend and I tried to share a conversation, we both had a hard time hearing one another, often saying, please repeat. If you plan to have romantic dinner or business lunch, this may not be the spot to be properly heard. It get's annoying the loudness of this place, the ambiance looses it appeal and you want to run somewhere quiet.

The bathrooms, are stylish as the other locations, West Van, and definately modern, with TV's in each stall and luxury.

My server was nice, friendly and due to the design of the place, servers repeat going up & down stairs with food and I was amazed no one dropped anything.

We shared spinach dip, had fish taco and chicken wings, and my friend reported the fish taco's to be interesting & good. I don't think she would order it again, but was happy to try it. My chicken wings were typically messy, and got lots of napkins to clean my hands.

When our meal was over, we paid our bill, and when we got outside, the silence of not hearing loud echo's was welcome relief. Would I go back to this location, I doubt it. Its just too loud to relax or have a nice conversation without feeling you need to shout.

My husband and I have been frequent diners at the Broadway and Granville location for the last five or so years. We have noticed recently that although the food is typically good, the service is definitely hit or miss. We dined at this location about a month ago and our server was excellent. He was completely on the ball, made a couple of solid menu recommendations, checked up on us frequently, and even gave us a couple of coupons for complimentary appetizers at the end of our meal. This past Friday, however, our visit to this location for dinner proved to be an entirely different experience altogether. Our server was scattered, to say the least, forgetting our multiple requests for top-ups on water and not bothering to check in once we received our food. At the end of the meal, we had to remind him twice that we needed the bill and when he finally did bring it, he came unprepared with the VISA machine. You'd think he would have thought to bring it since he knew that after waiting we were clearly anxious to get going! In the end, he didn't come back with it but sent another server over to settle up. We were not impressed. The food was decent. We tried the grilled flatbread to start, which was amazing, and we each chose a sandwich with side salad for our mains. I was excited to try the yam fries but was disappointed to discover how salty they were. We also did not care for the atmosphere as the entire focus of the place now seems to be on television screens. Since we were here last, they have installed a gigantic screen on one wall in the dining room and everywhere you look there are smaller screens with hockey games playing. If the screens were confined to the lounge area I wouldn't have a problem but seriously the movie screen in the dining room is over the top! Way too distracting...heaven forbid I actually want to have a conversation with my dinner companion! In sum, the food was the only thing that was halfway decent and it wasn't enough to draw us back.

I came here last Thursday nite with my friend after a show. It was about 8pm, and it was fairly busy. The hostess was quite nice and we were seated in about 5 minutes. We both were pretty hungry and had a beer and a burger. The food was quite good. The beer (heineken) was on special that nite, I think 5 bucks. Our server was quite nice even though she did not do a quality check, we only saw here when she took our order, brought our food and gave us the bill, but it's Cactus right? what do you expect. The place itself was really nice, don't know what they spent on it but I'm sure a lot, tv's in the bathrooms, couches upstairs, yeah pretty nice. Overall a pretty good experience.

Unlike some of my friends I like Cactus club food - it is actually pretty good. I'd say their food is the best of the major chain restaurants in Vancouver. I enjoy their burgers, entrees, and rice bowls. But the problem is the value is now horrid.

Essentially what you are paying for are the pretty servers - and when you realize this, the second thought in your head is: I figure I might as well go to a "gentleman's club". Unfortunately Cactus club is now more of place to be seen than to eat,

I think it is probably a good business model so I am not knocking them. I just wish the dining experience was more like it was when it was a small shop with a few locations that just happened to have pretty servers.

Best dish: Cajun Chicken Burger
Best Server: Curly haired brunette with green eyes.

Total for the two items: $$$$ + HST

Not usually a fan of this kind of chain restaurant (especially cactus club lol) but came here for lunch this afternoon with a friend who has a recent obsession with patio dining! First off, something about the location of this patio just made it seem like no other. Not a spectacular view but what an interesting place to people watch! Especially during lunch time on a weekday we saw tourists, businessmen/women in suits, ppl coming out of the skytrain etc. This is not to say it detracted me from my meal and dining companion b/c first off my food for what it was, was delicious!! I dont think ive ever had such a good cajun chicken burger and fries before! The burger was cooked perfectly, it was juicy not dry and nicely grilled not charred. And the fries were just hot and crispy!! Service was also very good. Our server approached us several times to check on us and refill our waters and drinks. I thought it was also very considerate of our server to be conscious about time and the fact that most of us are on lunch breaks (even tho we were not hehe). She apologized for the delay of our meal after 15 mins of ordering! Definitely a very pleasant lunch. I would probably go back to this location only sometime in the future.

Went here with some girlfriends and wow -- you will be floored by the deco. Cactus Club really outdid themselves with the ambiance here -- with ceiling high windows, and a really attractive bar area.

The ladies washrooms are sort of amazing... you have
1) a foot pump/button instead of manually flushing or an automatic flusher
2) a tv screen inside your stall
3) a private stall that is more than adequately sized
4) a ceiling high tv screen of a fashion runway on your way in/out

Now, if only the food could be as memorable.
There's just nothing notable about the food here. Cactus Club in the end is just a franchise that doesn't draw much inspiration to the tastebuds.

Don't come here expecting a dazzling meal -- this is a very standard and safe restaurant however, for clients/dates/etc.