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3
  • Food3
  • Service3.5
  • Value2.5
  • Ambiance3.5
  • Reviews36

Cactus Club Cafe

588 Burrard Street
Vancouver, BC V6C0A8
Tel: (604) 682-0933
Fax: (604) 682-0913
Neighbourhood: Central

Reviews

Displaying 1 - 20 of 36 Reviews FoundSort: Useful | Helpful | Reviews | Date
For cool people only
By Bonka of Vancouver (464 Reviews)
Submitted Monday, October 20, 2008 - 6:27pm [Dine in]

Their new "Cafe" titled restaurants are only different in atmosphere.

Great looking decor with 2 levels, HIGH celings, lots of glass with the main floor crowded with nicely dressed (or wannabe) people; half who probably work Downtown.

We came in for an evening to hang out and it was a packed house. We asked to get a tab started so we could order drinks while we waited for a table. We had to dance around suits and servers alike. The bar area is overcrowded and could use some extra space. It was almost obnoxiously LOUD.

We were seated outside on the patio facing the kitchen. We ordered steaks and drinks. Meals were normal of what we expected from Cactus. Our waitress consistently came by to check on us and get us more drinks. Very friendly albeit you could tell she had a long day.

These new "Cafe" themed offshoots cater to the power lunch crowd as the place is just pretentious enough to attract the like. It's just another new hangout for the people in Downtown or to look cool. It's a good place if you're looking for a new place to try, safe menu choices and like a busy and noisy atmosphere (as my positive rating reflects it). I wouldn't bring a date here.

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Too Loud to have a conversation.
By bordercollie of north vancouver (268 Reviews)
Submitted Thursday, October 16, 2008 - 12:19am [Dine in]

My friend and I decided to meet for a early dinner, and decided to try this new location.

What we both noticed, was the large windows, two level to eat and lots of space, and how it looks inside. Don't let this fool you, as my friend and I tried to share a conversation, we both had a hard time hearing one another, often saying, please repeat. If you plan to have romantic dinner or business lunch, this may not be the spot to be properly heard. It get's annoying the loudness of this place, the ambiance looses it appeal and you want to run somewhere quiet.

The bathrooms, are stylish as the other locations, West Van, and definately modern, with TV's in each stall and luxury.

My server was nice, friendly and due to the design of the place, servers repeat going up & down stairs with food and I was amazed no one dropped anything.

We shared spinach dip, had fish taco and chicken wings, and my friend reported the fish taco's to be interesting & good. I don't think she would order it again, but was happy to try it. My chicken wings were typically messy, and got lots of napkins to clean my hands.

When our meal was over, we paid our bill, and when we got outside, the silence of not hearing loud echo's was welcome relief. Would I go back to this location, I doubt it. Its just too loud to relax or have a nice conversation without feeling you need to shout.

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Pushy, pushy
By Norman of Vancouver East (75 Reviews)
Submitted Saturday, May 16, 2009 - 9:22am [Dine in]

I am guessing that the servers get a commission on the drinks. Before we had even taken off our jackets, there she was asking for drink orders. I said not right now, but less than a minute later there she was again with "I saw you looking at the wine menu". Yes, I was, and I was not delighted with the prices. The food was exactly what we ordered. By that I mean exactly, and no more. Don't expect any garnish or extras of any kind. And this may sound politically incorrect, but isn't it kind of demeaning to have your female wait staff act like bimbos? I thought we had gotten past that.

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pleasantly surprised!
By genki39 of burnaby (82 Reviews)
Submitted Thursday, January 22, 2009 - 2:24pm [Dine in]

I came here last Thursday nite with my friend after a show. It was about 8pm, and it was fairly busy. The hostess was quite nice and we were seated in about 5 minutes. We both were pretty hungry and had a beer and a burger. The food was quite good. The beer (heineken) was on special that nite, I think 5 bucks. Our server was quite nice even though she did not do a quality check, we only saw here when she took our order, brought our food and gave us the bill, but it's Cactus right? what do you expect. The place itself was really nice, don't know what they spent on it but I'm sure a lot, tv's in the bathrooms, couches upstairs, yeah pretty nice. Overall a pretty good experience.

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Great start to a beautiful restaurant.
By MBAK of Vancouver (80 Reviews)
Submitted Sunday, June 29, 2008 - 1:49am [Dine in]

After reading the article in the Vancouver Sun I felt inclined to try the new $6.5 million Cactus Club in the heart of the business district in downtown.

We started off in the lounge which has a really nice and open feel. When we were seated, we got to take a look at the entirety of the restaurant from the second floor. The entire restaurant is beautiful..you can definately tell that a great amount of time and effort was put into styling every detail of this restaurant.

The food was great. My bf and I thoroughly enjoyed the new additions to the menu (courtsey of chef Rob Feenie). We tried the calamari sandwich and the BBQ duck club sandwich. We liked both sandwiches but the BBQ duck was the clear favorite for the both of us. It was just MOUTHWATERING!

So, if you're downtown and have a hankering for some good food at a reasonable price..I highly recommend going to Cactus Club on Burrard. Great drinks, great view, great food, great service...just great!

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Awesome
By dragondrea of Vancouver (46 Reviews)
Submitted Sunday, July 26, 2009 - 12:46am [Dine in]

My partner and I stopped in on a whim Friday night. We were about to take the Skytrain home and I saw this Cactus Club location from Burrard St. You can't miss it really--it's huge and very sparkly. So we went in for drinks and appies.

I remember Cactus Club of old being good but not great; the food consistent and enjoyable, but not amazing. Maybe it's just this location, but they've really stepped up their game.

Service was 100% exceptional. The hostess was kind and hospitable, and our server was superb. I like how they recommend items on the menu if you're stuck deciding what to choose.

We started with tuna tataki and yam fries. The tuna was delicious, served with an astringent and fruity sauce. Yam fries aren't really my taste, but my partner loved them. I loved dipping them in the dressing on the tuna. Very good.

I also like the lounge feel of the whole restaurant, and that they were playing Star Wars. Music was great. Bathrooms on the 2nd floor was annoying, but the screens in the stalls were very cool.

I'll definitely be back.

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How very corporate.....
By noshingallday of Quilchena, Vancouver (27 Reviews)
Submitted Friday, October 10, 2008 - 6:46pm [Dine in]

Went here with some girlfriends and wow -- you will be floored by the deco. Cactus Club really outdid themselves with the ambiance here -- with ceiling high windows, and a really attractive bar area.

The ladies washrooms are sort of amazing... you have
1) a foot pump/button instead of manually flushing or an automatic flusher
2) a tv screen inside your stall
3) a private stall that is more than adequately sized
4) a ceiling high tv screen of a fashion runway on your way in/out

Now, if only the food could be as memorable.
There's just nothing notable about the food here. Cactus Club in the end is just a franchise that doesn't draw much inspiration to the tastebuds.

Don't come here expecting a dazzling meal -- this is a very standard and safe restaurant however, for clients/dates/etc.

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Good Experience for late lunch
By desktraveler of Downtown, Vancouver (17 Reviews)
Submitted Monday, September 12, 2011 - 4:03pm [Dine in]

A friend and I showed up at 12:45, which was apparently after the lunch rush and were seated within 5 minutes. The service was efficient and friendly. We both have our favourites on the Cactus Club menu, and I thought this location did a fantastic job with the butternut squash ravioli. I've had it at other locations where the sauce tastes almost like lemon juice or has started to separate, but this one was perfect. I ordered it without the prawns because I really didn't like the prawns at another location, but since that was one of the ones that tasted like lemon juice perhaps I should have tried the prawns this time. I just feel that $17 is already steep for lunch and paying even more to get the prawns isn't worth it.

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Consistency should be this chain's middle name
By kennydoc1999 of Vancouver (40 Reviews)
Submitted Wednesday, January 25, 2012 - 6:22am [Dine in]

I've walked by this Cactus Club many times since it first opened and had the pleasure of going in the other night with a couple of friends.

Because it was nighttime candles were lit it made for intimate dining, the large screen t.v.'s gave the feel of a upscale sports bar. Great for a couple of guys just chilling and hanging! The place was full on a Sunday night and we had to wait 10 minutes before getting seated @ 8p.m. You know there's a reason why a restaurant is full that late at night.

We only had a couple of appetizers: yam fries & chicken wings. That's why the mediocre rating. The food was fine, the restaurant didn't botch them ( how could you? ) but there lacked any type of garnishing on the plate. No color or style, no added sauces except for one small dip on the yam fries. Next time we'll try heartier fare and I'm sure the rating will go up.

The male server we had was the reincarnation of Speedy Gonzales, man did he motor around his section of tables. He was obviously busy but he never left our drink glasses empty or our plates sitting dirty for very long.

Cactus C. has done a great job over the years in perfecting their restaurant formula. You always get what you expect and this one delivers very well. Stop by for food or drinks, you won't be disappointed.

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Been there 4 times.
By allaroundtown of Vancouver (downtown) (2 Reviews)
Submitted Sunday, August 7, 2011 - 1:36pm [Dine in]

I have been to the cactus club on Burrard 4 times.

First with Husband, its was a great dinning experience.
Second I went with my sister because the first was great.
Third of all..
We were having our lunch.. the bartender was great..
However.. the one waitress was dancing all about.. and gave her coworker
the 'finger' across the bar towards the dining room of patrons.
I considered talking with the management, but It was a Sunday.
I decided to wait a week before making a complaint.
After the week was up, I figured maybe she would grow out of it so I did not complain.
That little event ruined my dining experience for that day.

The fourth time I went only because my husband wanted a menu item.

I had the fajita, and ended up not feeling to great.

We will not be back.

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I like the food
By helenk of north vancouver BC (1 Review)
Submitted Monday, April 4, 2011 - 11:44am [Dine in]

I have been to Cactus Club Cafe a couple times. It has a ambiance of a regular downtownish reataurant.
I remember I liked the food and the service. However I found the restaurant busy and laud. I enjoy dining in a place that is calmer and I can hear my companies voices.
Overall, when it comes to choose this restaurant for dinning, my first reaction is to hesitate.

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The chicken is amazing
By systemoverload of New Westmin (1 Review)
Submitted Monday, September 21, 2009 - 1:40pm [Dine in]

I recently visited this restaurant with my friends and much to my joy the service was cool and attractive and the server was attentive... In other words, very good!! The food was good to above average and well cooked! tasty Chicken, and I special ordered melting cheese. Being a fan of inventive food, I will probably return to this location just for that but would definitely take a drive here also to satisfy my appetite for eye candy. I really liked it although the cheese was kinda salty and after a while. I would definatly go again, the waitresses were really cute but kinda old.

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Had a very fun time on the patio!!
By foodluva of Vancouver (35 Reviews)
Submitted Friday, June 19, 2009 - 12:57am [Dine in]

Not usually a fan of this kind of chain restaurant (especially cactus club lol) but came here for lunch this afternoon with a friend who has a recent obsession with patio dining! First off, something about the location of this patio just made it seem like no other. Not a spectacular view but what an interesting place to people watch! Especially during lunch time on a weekday we saw tourists, businessmen/women in suits, ppl coming out of the skytrain etc. This is not to say it detracted me from my meal and dining companion b/c first off my food for what it was, was delicious!! I dont think ive ever had such a good cajun chicken burger and fries before! The burger was cooked perfectly, it was juicy not dry and nicely grilled not charred. And the fries were just hot and crispy!! Service was also very good. Our server approached us several times to check on us and refill our waters and drinks. I thought it was also very considerate of our server to be conscious about time and the fact that most of us are on lunch breaks (even tho we were not hehe). She apologized for the delay of our meal after 15 mins of ordering! Definitely a very pleasant lunch. I would probably go back to this location only sometime in the future.

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Looks hot, but isn't worth it.
By LaurenJ of Vancouver (5 Reviews)
Submitted Saturday, December 6, 2008 - 2:10pm [Dine in]

I went in the other evening to pick up an order. the Staff was friendly enough but it was sooo packed. The bar area was more like a nightclub, everybody just standing around. I actually had to ask if I could wait for my order outside because I was feeling clausterphobic. Would not reccomend this place unless you need a good dose of "coo"

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Was expecting more from the room...
By funfoodie of Downtown Van (3 Reviews)
Submitted Sunday, August 10, 2008 - 4:48pm [Dine in]

I was really hoping that cactus would leap OUT OF THE BOX on this new site. I have been watching this new site unfold for quite some time now with anticipation. Popped in for drinks to check out the space. and was very underwhelmed. Though they do have a pretty cozy looking patio, the inside was more like a disco-tech meets sushi joint. Maybe this is what they were going for?? I just think a room like this just won't last...and when you put the kind of bucks into it that they have, you'd really think they'd want it to! to me, it was very cold and un welcoming. Didn't feel "comfortable" while we were there.....felt like we were always looking over our shoulder and couldn't relax. Drinks were good....a bit over priced if you ask me....#21.95 for 2 cocktails....not even wine! Won't be heading back there anytime soon. Will leave it to the yuppies to fill 'er up for a year then desert it!

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Kudos!
By ravingfoodie of downtown, Vancouver (13 Reviews)
Submitted Wednesday, September 16, 2009 - 5:33pm [Dine in]

Went back to CC a few times and was extremely impressed with the quality of the food matched with the exemplary service. Sure, the servers all have a certain "quality" about them but they have a very sincere and caring attitude. RF's influence has been a very determining factor in visiting this restaurant over and over again. Can't get enough of that butternut squash ravioli with truffle oil (with or without the prawns), and their beef carpaccio coupled with a glass of Amarone (yes, you can get a glass of Amarone,,,not the whole or half bottle) is a great match.
You can not go wrong with this restaurant at all. Varied menu and their desserts are very complemting too. By far, the best out of Joeys, Earl's, and Milestones!

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Hilarious people watching and delicious chocolate bars!
By Jenlovesherfood of Kits (10 Reviews)
Submitted Thursday, June 11, 2009 - 12:11pm [Dine in]

Oh Catcus Club - we all know what we go there for!

Last week some friends and I hit the patio for a well rounded dinner of Reisling, rice bowls and desserts.

The bonus of course is the fabulous people watching! Come for the filling very reasonably priced food (some designed by Mr. Rob Feenie!) and stay for the free street side entertainment.

Service was very friendly and quick, our server forgot one drink and quickly made up for it. Mains tasted very fresh and the yogurt sauce on my chicken rice bowl was nice and tangy.

A good casual dinner out.

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Will not be a regular here
By rvr of Yaletown (19 Reviews)
Submitted Wednesday, October 8, 2008 - 3:18pm [Dine in]

As I work just a block away, I was excited at the prospect of this restaurant opening. I have now been there about 5 times and get more and more disappointed with the attitude of the place. What makes the host and service staff think they are better than everyone? Better looking, maybe, but where do you come off with that attitude?
I have arrived for lunch 20 minutes BEFORE they said they were opening (of course, they're too good to take reservations which is the silliest thing in the corporate environment) and already there would be a long lineup and people already sitting (how is that possible? that was before when they said they were opening). They do take names down and give out those vibrating notifiers, but I don't understand the 20 minute wait when more than half the restaurant is empty.
Food is decent, but definitely not good enough to get away with that snooty attitude by the staff.
I will not go back there again for lunch; I don't have enough time to waste to get there half an hour early just to get a table, then still have to wait to be seated, then endure the slow service. I can't always afford a 2.5 hr lunch.

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What's the big deal?
By discerning_palate of vancouver (36 Reviews)
Submitted Wednesday, October 1, 2008 - 1:41pm [Dine in]

OK, so it's been a long time coming since all that anyone had to go to was the Keg in the area. There are often line ups after 2:00pm but when I went there it was quite the disappointment. My food was lukewarm/cold and I wasn't going to wait while my friend finished her meal before I got mine so I ate it as is. Also the atmosphere wasn't like a hang out, as much as the business crowd "hangs out". Instead it is a place to see and be seen. Come on, this is the Cactus Club!

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Lunch at CC
By sumiln of North Burnaby (34 Reviews)
Submitted Tuesday, August 19, 2008 - 11:42am [Dine in]

I've lunched at this new venue a few times now but my visit last Thursday (14 Aug) really impressed me. I admit I am very fussy plus a non-meat eater so the ambiance and company are more important to me than food. Having said that I ordered the spinach and artichoke quesadillas sans red peppers. When my meal duly arrived the peppers were liberally sprinkled throughout. I drew attention to this to our very sweet waitress and she was horrified. I stated that it was not a big issue, I would order something else but she said she had specifically entered the order as I had requested, then dashed back to enter it again. In the meantime, another staff member came over and asked if I would like a complimentary salad or something while I was waiting (as my companions were now eating their lunches). I said no, I'm fine, I'll wait. Anyway, when my lovely quesadillas arrived without the peppers I really enjoyed my lunch and then was not charged for it. I said this was not necessary as it was not a big issue in my mind but I was offered more apologies. I was most impressed and, as a result, will continue to lunch here on a regular basis. In addition, I really like the layout of the new place as well as the super artwork!

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