Burgoo is an international stew house offering value oriented, flavour - filled bowls of comfort food.
When it's rainy and cold outside, this is always the place that pops up in my mind. It's just so cozy, and everything in the menu calls out to me. Not a lot of items on the menu, but if you are in the mood for some comfort food, you will find something you like.
I gave a good rating for ambiance due to it's cozy log cabin interior. Food was great, I had the Irish lamb stew, and the meat was so tender. However, the mash potato that came with it was at room temp. only. Need to pay more attention to the details (i.e. don't scoop up the mash potato too early before the stew is ready). Also, the presentation is lacking. Stew can be quite boring looking, so a dash of julienned red pepper or so on could've made it more visually appetizing. The price is of mid range, nothing to complain about. They don't accept reservation, but you can go to JJ Beans or Starbucks for a coffee (less than a block away), and they will call your cell when your table is ready.
Met a group of friends in this funky little spot last night, creates a very homey, warm, cabiny feel in which to dine on the ultimate of comfort foods. I opted for the "mac & cheese" (which I could not finish as was so large, so everyone else helped out and pronounced it delicious!), while 2 others had a lamb dish and another the onion soup. Everyone really enjoyed their meal and our waitress was most attentive, patient and helpful. Two ordered the (huge) sticky toffee pud for afters a bit or two of which I tried and I suspect that next time I go, I will opt for that as my complete meal... lovely stuff!! Highly recommend this spot for warming food during our upcoming Vancouver winter...
Despite the hype and ambient setting around Burgoo, this is just a place that serves fancy chunky Campbell's Soup.
Give me a nice looking white bowl from IKEA, fill it to the rim with chunky beef campbell soup, add some cornstarch for that "thick-looking" appearance and maybe some garnish on the top and viola, you have Burgoo.
Drinks are way overpriced, over $4 for Strawberry Lemonade? We came in during the late evening around 9pm and even then, the service was mediocre. One would think that on a weekday evening with a smaller group of customers, service would be a bit better but the servers were off on their own chatting away as the group sat around waiting for our check to arrive.
Next time I want Burgoo, I'll stay at home with my Chunky Campbell Soup.
I live about 2 blocks from Burgoo and have been there 4 times. Sat at the bar the first time. Had the seafood chowder and salmon cakes. Both good, chowder could have had a little more seafood but was tasty. Service was great, waitress very friendly.
2nd visit, got a table on the patio. Had a fondue and rum and coke. Fondue was really good, and they brought extra bread (without charge) when we ran out. Rum and cokes were on special for around $4, and i was given a choice between a bunch of premium rums (love it!) Great rum and coke- strong with lots of lime in a nice glass.
3rd visit shared a appy plate with tapendade, brie and a few other goodies. Brie would have been better warm but still very enjoyable.
4th visit had the french onion soup, spinach salad and the biscuits. On a cold evening what could be better! The soup was wonderful, i may even say the best french onion soup I've had! Salad was a good size to share between 2, and had real bacon on it. The biscuits were also very good.
All- in- all I have found the service to be outstanding, the food really tasty, and the atmosphere to be comfy and relaxing. I will be back for sure!
I wasn't happy about waiting 20 minutes on weeknight, while I could see many open tables not being cleaned up fast enough, but I concede I'm an impatient person who'd been looking forward to coming here ever since I learned of it's opening. I had the Irish stew and it was fantastically tasty. It was a huge serving too, so be sure to come with an appetite. I wanted to try many other things, but will have to leave that for next time. The service was good, and although the rustic nature of the decor would be more suitable for Whistler, it's comfortable.
Ambiance: Looks like something you'd find in the middle of the forest, with its wooden panes. I got a distinct Davey Crockett feeling to the place. I guess it fits with their theme of comfort food. We sat on the patio which was nice. But it is Main Street, so you will get the occasional bum walking by asking for change.
Food: I was only drawn to Burgoo because I wanted to try their brie fondue. Luckily I wasn't disappointed. I thought it was really different and pretty good. Light brie taste with hints of honey and garlic. Very unique, served with bite-sized pieces of apples, grapes, and white and brown baguette. Unfortunately, the rest of our meal was less pleasing. My boyfriend ordered the Irish stew, and I had the Corn Chicken Chowder with Summer Salad. The stew was bland and uninspired (mashed potatoes, gnocchi like pieces of dough, bits of lamb... meh). I found the cumin in the corn chowder to be a little strong, the salad was alright (mixed greens, strawberries, feta cheese with a vinegerette).
Service: Long wait for seat, and long wait for food. Our server was nice enough though.
Price: It's okay. For what you get, you can probably make it at home for cheaper.
Overall: I'd go for the fondue, because I thought that was pretty unique, everything else fell below my expectations.
Had dinner yesterday and was sadly disappointed by the complete lack of organization and slowness coming from the kitchen. Had a platter to share to start, and then waited 45 minutes for our mains. No one offered us extra bread, much less an explanation until finally, our server informed us that it was "that big table over there" that was holding up the kitchen. "That table" had 6 people. SIX. I was flabbergasted. It was steady, but not insane.
The food was fine, but by the time it came out, we were simply so put off by the whole thing that it could have been filet mignon and I still would have been unimpressed.
The other irksome thing was that the manager on the floor could tell we were upset and didn't even stop by the tale to check in. Ignoring problems doesn't make them go away, just makes them worse. I know it was a kitchen issue, but the service staff made no effort to make up for what was one of the longest waits I've had in a loooong time. It's been years since I tipped 10% -- hopefully it improves.
My boyfriend and I were quite excited to try out this new restaurant as it's literally steps away from my apartment. The patio is spacious and the menu was intriguing. As we were time-strapped we decided to get take out - the place was hopping so it was a great choice. We came in about 20 minutes later and it was ready and waiting for pick-up. Overall the staff seemed friendly although the host at the front door seemed slightly confused.
When I opened up my meal I was more than disappointed at the size and presentation (ok, I know it's in a take out container, but come on!). I had ordered the Ratatouille and my boyfriend ordered the Pacific Chowder. The Ratatouille was basically tomato sauce with a few veggies and feta thrown in and the Pacific Chowder was a runny mess with mostly peas and practically no seafood. For the price of the meals in relation to the quality I was really unimpressed and I'm sorry to say that I won't be returning any time soon.
This place only takes reservations for parties over 8, so instead of waiting 30 minutes for a table even at 6:30pm on a Wednesday night, I chose the bar. The seats are really comfortable there and there is a ledge to rest your feet. The bartender was really attentive, making service really good. The lamb tagine was pretty good for $16. The spices were a bit strong though, as with the butternut squash soup. The beef bourguignon was really good. Tastes like how I make it. The food served here is really hearty. I hope it's healthy. I didn't taste too much oil, so I think it's okay. The last time I came here, I had a candied salmon salad. I guess that was part of their "features" menu as it wasn't on the menu this time. That was delicious. I hope it's back on the menu someday. The ambiance was so=so because the temperature in the restaurant was too hot. Overall, I had a great experience and I will definitely come back.
After some initial kerfuffle over parking (basically, there isn't any), we got a table no problem and settled in for cocktails. Our drinks requests, me for gin and tonic with cucumber, and my mother for a "Lola" was met with unflustered "no problem"s and my mother says that they got get Lola "bang on" which apparently never happens. So kudos to that bartender, good job.
What I love about Burgoo is that they do food you would love to make if only could stay at home and cook and clean exclusively. Lots of slow cooked soups and stews, curry, big sandwiches, and much to my mothers delight, fondue. I think people went a little overboard on fondue in the late 70's and early 80's, and that's a shame because it's fabulous. Burgoo does theirs in little individual candle heated pots served with genius things like grapes and nuts. Bread and cheese for dinner is sometimes just so perfect, and they do this absolute justice. Simple, delicious, and eschewing the usual kitsch factor normally associated with foods from a bygone era. They have somehow managed to make things like French onion soup, a club sandwich, fondue - not conspicuously modern, but fresh and desirable and right on the money. You won't know what you need exactly, but when you get there and look at that menu, you will know what you have been missing out on all this time.
This is a big, big recommend to everyone, go to Burgoo and enjoy.
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Went to Burgoo last night very curious as to what this 'comfort food' was all about and was impressed by the menu. It didn't seem overpriced and the food did look and smell great. My Irish stew was very tasty and the portion so big that I am going to be eating leftovers for lunch for a day or 2. The ambiance was a bit odd - the look of the place, the sign, the name or the menu don't really match up with each other but it's still all good, just seems a bit odd. The service was slow for drinks, I sat alone for 5 minutes without anyone offering me even water, but the food was served hot and fast. And any place with a large patio and decent beer gets a gold star in my book!
Went to Burgoo to see what all the hype was about, and honestly, I still don’t know. I agree with most of the previous reviewers that the service is painfully slow and the food isn’t really worth the wait. We ordered a pitcher of sangria, which took 15 minutes to arrive at our table and was only mediocre. As there are only about 10-15 tables in this small restaurant (the patio was closed that day), I just don’t understand how it can possibly take that long for drinks to travel 2 metres. The menu is quite unusual, with “butter chicken” beside “mac & cheese” beside “ratatouille” beside “tom kah gai”. We chose the brie fondue (which was bland, bland, bland) and the mediterranean platter which was ridiculously salty. I understand that olives and feta are salty items, but why top the cherry tomatoes with extra course salt? I think I actually felt my blood pressure rising! The server was nice, but not great at her job. We had to ask for waters twice and also for extra bread twice. The bill came to less than I expected, which was (unfortunately) the highlight of my experience.
Went there with hubby and 2 other friends last week, weekday late night. I picked this restaurant because I was craving for cheese fondue. Which I hated by the way. But I still rated there food as solid because I was told that's how fondue should taste like, so it was probably just my incorrect expectation on that.
We were seated right away. And I really like what the did to this place: it is mostly decorated with wood. Wood table, wood bench. even the ceiling is wood. It gives a really warm cottage feel.
We all order soup, which is very good: big portion and good quality. The guys ordered some stews, and I was surprised that they serve it in a big bowl. Funny how the waitress did not write anything down when we ordered and end up messing up our orders! But she was very polite and friendly, so no points deducted there :)
I would call the prices cheap because of the kind of food you get, I mean, it's comfort food right? But overall, it's a pleasant experience and we might go back there if we want big soup again. But no more fondue...
This past Saturday afternoon was a beautiful warm spring day. After walking out to Main Street my boyfriend and I decided to try out Burgoo as we had heard some great reviews.
We sat on the patio to enjoy the nice day. We were sat straight away however it then took atleast 10 minutes for our server to greet us.
We order some drinks and some buscuits for appy. The buscuits were fantastic and four only $4 a bargin. They were 4 large ones and were plenty to share between two. We then moved onto our mains. The Mac & Cheese and a Vegetarian Sandwhich. I was very impressed at the fact that there were no deep fried items on the menu. And the salad that I got with my sandwhich was a delicious spinich salad. My boyfriend said the Mac and Cheese was great and had lots of cheese!
The only thing that was bad was that the service was really slow. It was like our server was no where to be seen. She went through all the movements (checked if our food was ok etc) however never seemed to be around when we needed her.
I would try it again. The menu was great
Although I'm not a vegetarian, I try to limit my meat consumption. I was greatly surprised when I tried to order an egg bake dish minus the bacon and was told this was impossible because the egg bake was already assembled.
In other words, the egg dishes are not made fresh and to order; they're sitting around, waiting to be heated up when you order one. They're the type that can be made in large batches ahead of time and then warmed up as needed. (Judging by the lukewarm and uneven temperature of my food, I'd bet they nuke these pre-made brunches into a microwave.) I can see the restaurant getting away with this approach with some of their comfort food staples like soup and stew, but egg dishes? Laziness, pure and simple.
I ordered the only egg dish that was meat-free, a spinach, artichoke, and cheese mix. It was remarkably bland until I reached the center, where I uncovered some whole peppercorns. The only cheese that I could detect was a relatively small amount clumped in the middle. As for the spinach, I can only guess that the few scraggly green strips sprinkled on top were not herbs but were, in fact, the elusive vegetable.
The croutons and dressing in my side caesar salad were delicious, but hardly worth the time and money we spent. I'd rather take my chances with a greasy spoon where the food is cooked when I order it than return here.
I came here with three friends and we each ordered something different. I have to say the only thing that was good was the French Onion soup! It's probably one of the best French Onions soups around.
My friend ordered the thai chicken which was horrible. It had no flavour, no spice. Just a lot of cocnut cream. You could barely smell all those wonderful thai aromas when you go to a thai restaurant.
Another friend ordered the mac and chees. It was the blandest mac and cheese I've ever head.
We also ordered a couple of appies - all very very bland.
The food is definetly not exceptional. It's a lot of hype for nothing.
The food was good and the prices reasonable but that is about it.
I was concerned about coming here with friends based on wait time at table based on other reviews. They still haven't figured this out yet. 20 minutes to get drinks and water and then well over an hour to gets the mains. Thank god we ordered appies.
The biggest problem was that the staff (who were polite) thought that this was normal and did nothing to remedy the situation. They thought it was kind of a joke.
Whether it was our not terribly bright waitress or the kitchen that was responsible is an unknown. We were there so long we noticed it was par for the course for everyone that night (A Thursday).
Given that most the food is prepared during the day, we were told us as much because we couldn't modify any of the mains and the rest is soup, salad and sandwiches, these people have no idea what they are doing. Your better off buying their pre-packaged food and eating at home.
The reason why it is busy is because people are waiting and waiting for their meals.
I wanted to like this place...especially because it is close by. I would rather choose a place where I was treated better. SAD.
Without the great service we had fromour cheery waitress, our night would have been a blowout. The fondu appetizer was pretty good, but after that, it went downhill. I make a much better ratatouille at home, and the goulash my spouse had was sub-par. In his words, it was not much better than something you would get out of a can. Bland. Boring. And really not that cheap.
I guess you could call it "comfort food" if your mom or dad served you similar food growing up, e.g. campbell's soup, and you want to bring those memories back. It wasn't bad, but it wasn't good.
The mood of the place is easy going, filled with the noise of people chatting away and enjoying themselves. But the barnyard feeling is a bit of a miss. The chairs are made of hard, uncomfortable wood, intrusive potlights shine down on you face, and it has a bit of a dingy "college rock" feel to it. Maybe it would seem cool if I hadn't been to places that can pull off the cozy ski lodge look; this place misses on the cozy factor.
I love the food but its over-priced. It offers a bit of a change and its worth going; I would go more often if they didn't charge so much. The service is not consistent. They have excused this poor performance recently siting the fact they have only been open five months. Not an excuse in my book. But everyone has their bad days. The food is consistently tasty. In this recent spate of lousy snowy weather it is truly a great escape. If you have appointments after lunch they better be flexible because this is not a place that hustles you in and out.
I am having trouble understanding how this place is so popular. We went on a Monday evening and had to wait 30minutes for a seat. So needlessly I was pretty excited to get in there and start feasting!
Finally got in, the waitress was friendly enough. The cheapest dish I could find was $7 for a bowl of carrot soup (bleh). The sandwiches weigh in at a whopping $12 for a CHEESE SANDWICH, that's right folks, grilled cheese and bread is $12... so we ordered .. and waited ... for much longer than expected, granted it was quite busy so I just sipped my wine for a good 30+min. We noticed every dish is very carb-rich, perfect for making you very full for very little cost, yet charging you steak-entree prices. No seafood, nothing. Just lots of bread, cheese and potatoes to get you bloated. Example would be my boyfriends Irish Stew, the taste was 'alright' ... some chunks of chewy lamb with mashed potates + lumps of gnocchi? (balls of dough) ... it was definitely not saucy enough considering it's a stew. I wanted to dip my bread in the stew but not much flavour for all that starch either. I got the BLT sandwich, which really was JUST a BLT, very small too, about 5 inches? Smaller than a subway BLT, also overpriced at $12.
Maybe one day I'll figure out why this place continues to be so bustling but I think I'll pass on it for now. Much cheaper alternatives for better ingredients in Vancouver.