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3
  • Food3
  • Service3
  • Value2.5
  • Ambiance3.5
  • Reviews67

Burgoo

3096 Main Street
Vancouver, BC V5T3G5
Tel: (604) 873-1441
Neighbourhood: Mount Pleasant

Reviews

Displaying 1 - 20 of 67 Reviews FoundSort: Useful | Helpful | Reviews | Date
Comfort food, repackaged
By Bonka of Vancouver (464 Reviews)
Submitted Wednesday, August 3, 2011 - 3:50am [Dine in]

There seems to be a lot of hype with Burgoo and I knew eventually I had to give in. Being too late for brunch my minions and I made our way here.

We must’ve caught the break in between a late lunch and dinner time because it was relatively quiet. While a small space, they really do an efficient job at maximizing usable area without being cramped. Of course with a soup and sandwich outfit the touches of a wood cabin resonate throughout. Given the small dimensions I thought it felt really cozy and it would be rather comfortable on a cold day.

I went with their grilled cheese which supposedly included a combination of mozzarella, gruyere, emmenthal and white cheddar. While all are mild enough to be indistinguishable I could discern between some of them but boy was the amount scarce. It was as thin as it could be while still being able to barely hold the two pieces of sliced filone together. Overall it was bland and lacked the bit of saltiness on the outside that a grilled cheese needs. I loved the little bits of crab in every spoonful of the crab bisque but overall flavour lacked depth and tasted of a rushed finished product. Perhaps a personal preference but I also felt the bisque was thin given the typical thick consistency of a bisque. I asked my girlfriend who has visited them before and she agreed the soup was not as good this time around. While my girlfriend’s grill cheese was much the same as mine, her chicken corn was a pleasant combination with lots of corn niblets and chicken chunks but alas the thin soup was a bit of a turnoff given the “comfort food” angle. Our friend’s diablo sandwich was well received but he thought it was too runny to eat while his Manhattan clam chowder was par on his palette. Oddly enough, the highlights were the desserts which included the simple chocolate banana bread pudding and the fantastic hot chocolate chili pot which was a mousse/pudding cross. It was a little bit bitter, a little bit rich and with a lovely spicy undertone.

The service hits and misses. Our server was friendly and prompt, almost deliberately being a little bit slow as to ease you into your dining experience. Everything slows down completely when you’re waiting for your actual order. Kitchen speed is at a snail’s pace and unless they are making small batches of soup to order I can’t comprehend the time delay to make grilled cheese. Don’t come here if you’re in a pinch.

It’s a good soup on the whole, but I wouldn’t gush over it. My grilled cheese though, disappointing.

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Friday nite on a whim...
By azn_msfyt of Delta (194 Reviews)
Submitted Sunday, January 24, 2010 - 5:49pm [Dine in]

Food: had the biscuits, winter greens, irish stew and mac and cheese. Biscuits were great (def full fat), winter greens were refreshing but that was about it. The irish stew was bland and disappointing as it did not have the flavor our waitress was talking about as I was trying to decide between it and the pot roast. Mac and cheese seemed like any other mac and cheese out there - nothing special. We also ordered one of their specialty coffees and it was also just ok.

Service: had to wait about 25 min on a Friday night but that was expected when we unexpectedly walked in after driving by. Getting a name down on a list proved difficult and hostesses were borderline rude. I would have expected a warmer experience from a place that is supposed to be serving comfort.

Value: although it didn't come out to a very expensive meal, I did not think some of the food served warranted the price paid - bland stew with potatoes and peas shouldn't be $18 but on the other hand, those buttery biscuits and great salad were worth every penny so it balanced in the end.

Ambiance: dark and warm - great for intimate gatherings or a just fun night out with friends.

Overall, I don't think I'll be coming back anytime soon as there are so many other restaurants in the lower mainland left to explore. There has to be a place with great comfort food at a great price somewhere out there! If I did come back here, I would be more careful in what I ordered and recommend others to do the same. At your own risk, bon appetite!

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Main St favourite
By bozlee of Tsawwassen (102 Reviews)
Submitted Thursday, February 19, 2009 - 6:10pm [Dine in]

Just hit upon this place by chance, not well advertised outside but a great location for trendy locals. The menu is varied with something for everyone. The special of the day was a strong white cheddar fondue with stout which was excellent and a very adequate lunch, $13 was a bit on the high side but the presentation was just about worth it. The BLT and soup was also good and the service was pleasant. Must be good at night with more of a bar type atmosphere. It seems they have built up a steady local clientale which is good for both the restaurant and the neighbourhood.

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Tiny place
By hungryjo of Vancouver (175 Reviews)
Submitted Monday, November 24, 2008 - 12:05am [Dine in]

This place is small! We had to wait 1.5hrs for dinner last time. This was our friend's choice or else I wouldn't pick this place. Many yrs ago, I tried this place on the west side (I think w.4th) and it was a horrifying experience.
But this time, I must admit, they have improved a lot. We had the hummus with dried crostini which was refillable. We also tried the french onion soup. The soup was delicious but it had too much bread in it and it filled me up very quickly.
I noticed on their menu that they have cheese fondue which looked pretty yummy. And they have a big selection on soups which I might wanna try in the future.

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Perfect Patio
By epicurious of Burnaby, BC (507 Reviews)
Submitted Monday, June 23, 2008 - 4:42pm [Dine in]

Finally, the Burgoo on Main is open! This was a great location for my first Burgoo experience. It just opened recently, and although the "grand-opening" kinks are noticeably apparent, my experience was still a good one.

My girlfriends and I sat inside. Regrettably, the patio was still a little too chilly to enjoy jacketless. The ambiance is, with no surprise, very cozy chalet-like. Eventhough very new, it had a very worn look to it.

We each enjoyed our picks from the menu. I had the Corn and Chicken Soup with Summer Greens - both very delicious. I though the prices were fair - neither good nor bad.
Service was friendly - but the wait time for our food was pretty long especially considering what we ordered. Soup (me only), salads, and tapenade.

At the end of the meal, the bill came in dimsum bamboo steamers. A creative way to present the bill, but IMHO, did not fit the ambiance of the place (barn-like atmosphere with checkered napkins).

Overall, great place and may be the start of a large patio trend on Main! Definitely will revisit for fondue!

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Good comfort food
By thecritic of Vancouver (376 Reviews)
Submitted Wednesday, June 17, 2009 - 12:45pm [Dine in]

I finally got to try the (relatively) new location of Burgoo on Main Street. The restaurant itself was extensively renovated; I remember going here when it was a Subway. It has a homey feel to it inside and has a great patio with ample seating. I noticed they just added an awning which is probably a good idea in Vancouver.

I ordered the gooey cheese grillers which were very tasty. This was accompanied by the lobster bisque which was pretty good as well although something was not quite to my tastes with that although I can't quite put my finger on it. This is a minor quibble and my personal tastes only.

The prices are a tad on the high side but when you see the restaurant and the money poured into the renovations, they obviously needed to recoup some of their costs. My one gripe is that for lunch, it took way too long to get the food out. If I actually had somewhere to be, I would have been clock watching a lot more than I was. Not sure exactly how long it took for the food but it was well over 30 minutes. We were on the downside of the lunch rush so not sure what the problem was in the kitchen. When we left, the place was practically empty.

I will return especially in the winter when I want some comfort food.

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A Nice Valentines' Day
By mapia of Port Moody, Greater Vancouver (53 Reviews)
Submitted Sunday, February 15, 2009 - 12:30am [Dine in]

Went here with my husband for a nice dinner after enjoying the Lonsdale location a few weeks ago.

The food was very good. We started with the split pea soup and seafood chowder. Both were delicious, but I must say the chicken corn chowder is still by far the best. We will definately return to try the others! We then had the mac and cheese (good, but could have used some more flavour, maybe they should try some sharp cheddar in it?) and a chicken club with spinach salad - yum!! We finished with the special chocolate fondue - divine.

The service was ok. The guy seemed pretty busy, but it seemed to me as if he were a bit new? As a former waitress, I recognised that he didn't have his timing figured out. But that's ok, I have been there too. One thing that was a bit annoying was when we asked what was in the salad - while I LOVE goat cheese, hubby HATES it. He didn't tell us the cheese was in it, ergo hubby didn't eat much of his salad. Staff should always inform customers of all ingredients, especially something like goat cheese which can turn many people off!

Overall, a good night. Bill came to $75 for two people - two alcoholic drinks each, two starters, two mains, and the fondue. Not bad!! Try this place out, you will like it!!

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Cheeeeeese
By Lanie23 of Vancouver (53 Reviews)
Submitted Wednesday, November 12, 2008 - 1:41pm [Dine in]

I haven't been to the other locations, but I loved the ambience and cozy atmosphere or this location. You just feel like you are sitting in a log cabin- perfect for a dreary Vancouver day. The gooey grilled cheese sandwich was to die for...it was just pure cheesy goodness. I also tried the French onion soup- loved the cheesy part- I think I forgot that maybe I don't like French onion soup, because the broth was quite salty and not quite to my liking. Burgoo was maybe a tad expensive, but the portions were large, so not bad value.

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Burgoo is ordinary but Grilled Cheese extraordinary
By Klu of Vancouver (11 Reviews)
Submitted Thursday, April 23, 2009 - 6:50pm [Dine in]

I've had iffy reviews of Burgoo since I first visited the place last year. The concept is home style comfort food made modern (and with that a price tag). I expected that a place that prides itself on their "burgoo" or stew, that it would be outrageously good. To my surprise, it was rather ordinary. As some reviewers have said, it's not anything that you couldn't whip up at home given a little time and some good ingredients. So I don't recommend going for the stews.

On the other hand, I was very pleasantly surprised the last time I ate their grilled cheese sandwich, made with an undeniably delicious medley of cheeses. It was to die for (quite literally, as I'm sure it probably clogged an artery or two already). If nothing else, this grilled cheese is Burgoo's saving grace. Their cheese fondue isn't bad either. The trend it seems is that most things made with cheese is good at Burgoo.

Verdict is, go for the cheese and not the stew. Also lineups are usually very long, so make a reservation!

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pure comfort
By jellybelly of Mount Pleasant, Vancouver (19 Reviews)
Submitted Saturday, November 29, 2008 - 10:16pm [Dine in]

This is a great place on a rainy fall day. The room is very comfortable and casual. The service was friendly and good. I was craving mac and cheese. My friends ordered a fondue and tapenade. Everything was good. I left with my cravings well satisfied. Can't wait to try the stews and soups. Definitely comfort food.

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Worst Night at Main Street Burgoo
By kilby of north vancouver BC (2 Reviews)
Submitted Thursday, September 1, 2011 - 6:42am [Dine in]

After our party of 5 was told that we would have a 30 minute wait for a table we waited for over an hour because "another reservation brought more people than they reserved for" After getting a table outside around 8 pm when the evening was cooling off we were told that the outdoor heaters were not working but that they would bring blankets for 2 of out party that were very cold......No blankets were forthcoming despite several requests. When our food arrived, we had to chase after our server to get cutlery as there was none on the table. We have eaten at Burgoo here and in North Vancouver many times but can see that they have become victims of there own success, we will not be back. According to staff, the heaters have not worked for quite awhile and the offer of blankets both by the hostess and server were not forthcoming, it looked like they only had a few. After paying the $175.00 bill we left feeling really bad about the place. The employees were very embarrassed about the state of things.

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DOV 2010 - good value!
By lazygirl of Vancouver (9 Reviews)
Submitted Tuesday, May 11, 2010 - 12:34pm [Dine in]

Went there with my hubby and baby for DOV 2010. The food was tasty and it was a good value for $18 for a 3 course. My hubby had the caesar salad, beef bourginon, and vanilla icecream with bananas. I had the tomato soup, chicken dijonnaise, and banana bread pudding. They were all so good. My bread pudding was a little too sweet but thank god for the vanilla ice cream to balance it out. Very yummy!

The regular menu does seem a little on the pricey side for the kind of food you get. Service was a little slow... perhaps not enough servers on the floor since there were 3 for a full restaurant.

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Really Not Very Good
By djoe of vancouver (35 Reviews)
Submitted Wednesday, September 16, 2009 - 12:04pm [Dine in]

Where do I start…I guess with my dinner. The Mac n’ cheese was appalling. What a sad-dry-flavorless excuse for a Macaroni and Cheese. I could go on, but it’s not worth it.

My partner had "Butter Chicken" but really it was vegetable and chicken curry with brown rice...and it wasn't even remotely close to butter chicken. Why call it that if it isn’t. If they called it “Healthy Chicken and Vegetable Curry with Brown Rice” then you would expect that.

We had guacamole and it was this weird black-brown color and when I mentioned it to the waitress she said..."oh ya, I know...it's because WE HAVE TO USE frozen avocados".
Who in the heck HAS TO USE frozen avocados...please give me a break…of course we still had to pay for it, even though I said “I would actually never order it again”.

The bread on the sandwiches looked like you might loose a tooth because the bread was so hard.

I think that some one should open a restaurant next to them and call it "BUR-actually-GOOD! It is busy just because people here don't even know what good food is. I wanted to invite everyone in the restaurant to my house for dinner. Not because I think I am awesome but just because I wanted to let them know that maybe Burgoo is the THE best.

I am sorry, I am not really a negative person and I really did want it to be good…but it really really wasn’t.

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Mmmmmm...
By brunchgirl of East Van (4 Reviews)
Submitted Thursday, August 6, 2009 - 11:58am [Dine in]

Oh. My. God. Best french onion soup ever. Tasty, cheesy, oniony goodness.

I agree with some of the other posts here that the service was a bit slow but very friendly. Would be nice to see them pick up the pace a bit. The night I went we had no other plans after so I didn't really care but if I was trying to get somewhere else after my meal, I might have been a bit more bothered about it.

I loved the atmosphere and didn't find it "boring" like someone else said. I appreciate the lack of over-the-top hipster decor that Main Street can sometimes strive for and instead, matched the comfort food on the menu with a warm, cozy and comfortable atmosphere. On a cold and wet winter day, I'd love to hole up in here and visit with friends over hot yummy food.

The prices are a bit dear but not crazy. I wouldn't come here multiple times in a week because my wallet and my waist would pay for it. But as tasty treat in a cozy atmosphere, I'll be back!

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Good Ambience and Food, Mediocre Service
By jnnfr of Main St Vancouver (4 Reviews)
Submitted Friday, April 3, 2009 - 3:17pm [Dine in]

I went to eat at Burgoo for the very first time yesterday. I ordered the caesar salad and butter chicken, whereas my friends had the kentucky burgoo, a garden salad, and the beef bourgignon.

The food came relatively quickly. The starters were marvellous and well-priced around $6-8. The entrees were bang-on, except that we found the kentucky burgoo not to our taste. The entrees are also well-priced around $15.

While the food was pretty good, the service was mediocre. There was no check-up as we were eating and it took us a little while to flag down a waitress. For a relatively small restaurant, I expected more waitresses around. When we went to pay after the meal, we were awkwardly standing there for about 2 or 3 minutes, in the way of employees.

This place has some really good food, but the service was really laid-back and not my style at all.

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A truly painful dining experience
By waylman of Unknown (4 Reviews)
Submitted Tuesday, June 24, 2008 - 9:49pm [Dine in]

Where do I begin???? I arrived at the restaurant with my wife and my Mom around 6pm. The restaurant was getting quite busy. The guy at the front desk was completely clueless and not taking names. After a few minutes, a girl with a brain came along and took my name. We got a nice seat outside (great patio!) after about 10 minutes. Our waitress was very nice...no complaints about her. Our appetizer was an Italian plate that was quite good. Unfortunately, our mains came well over an hour later and were not good at all. There were many, many people complaining about the extreme slowness of the kitchen. I'm not sure who they have cooking back there, but WAKE UP! I know the place has only been open a couple of weeks, but our experience was brutal. Our mains were chicken and corn chowder (not bad actually), a seafood chowder (horrendous creamy barf with no seafood), and a spanish seafood dish that was disgusting. Everyone left hungry and really disappointed. I would stay far, far away from this new Burgoo location until they get their kitchen sorted out.

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Comfort is okay but it was just stew...
By tango of van (20 Reviews)
Submitted Sunday, December 7, 2008 - 11:55pm [Dine in]

I deicded to try Burgoo....I thought it must be good if the wait is always a good half hour or more! Needless to say we went there on a weeknight and waited just under 1 hour. People kept pouring in.

My friends and I ordered a variety of stews....the description on the menu sounded good. However, they were all a little bland...just a stew but nothing special. I said to my friend, "But mom makes better stew". She agreed! The stews her mom made were tastier. I think if you went to and Indian restaurant or Hungarian restaurant etc. you'll get the more authentic stew.

Of the 4 different stews we all ordered, none of them were stellar. I wouldn't recommend this restaurant to friends as a "You gotta try it". but perhaps I'd give it another try and order mac & cheese??? And I'll try to go at 5pm to avoid the wait.

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Didn't do much for me
By marinedr of city hall, vancouver (29 Reviews)
Submitted Saturday, September 20, 2008 - 12:29pm [Dine in]

Went with a couple of friends for lunch today. I had the Beef Bourguignon and was pretty dissapointed. There were only tiny little bits of beef and lots and lots of carrots and a few pearl onions. It was mostly all carrots. For $16 you expect something better. The sauce was just OK. Other friend is a vegetarian and she had the Ratatouille which she said was just OK; kinda whatever. Some of these recent glowing reviews about the Burgoo on Main St. look like they were planted by the restaurants staff or management to balance out all the negative reviews. I reckon the original Burgoo on West 10th is better.

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The great food is the SOUP!
By nomvula of Kitsilano (10 Reviews)
Submitted Sunday, January 10, 2010 - 11:02am [Dine in]

Burgoo deserves its excellent reviews - great food (more on this in a minute) and great ambiance. Prices are a bit steep, but not totally unreasonable - their soup & sandwich combo is the best deal in my opinion at $14. I was shocked to read the bad food reviews on here until I realized that they hadn't ordered SOUP! This is the one main reason why I go to Burgoo!! Their sandwiches are delicious too. I think it is the perfect restaurant for comfort food on one of Vancouver's dreary rainy days. But I haven't ordered any of the other foods (e.g. mac & cheese) that other people have rated poorly. So if you go, stick with what they do best, which is soup! You won't be disappointed.

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Good cozy stay
By The Main Street Troll of Vancouver, BC Canada (11 Reviews)
Submitted Monday, December 21, 2009 - 4:30pm [Dine in]

I have been to Burgoo several times and have had good experiences. It is a "healthy" restaurant so to speak so those wanting greasy fries or burgers, stay away. Burgoo doesn't even give you that option. Its choices include mac and cheese, stew, soups, meatloaf, and more home style dishes.
Overall the service is good and consistent and the prices are reasonable. They also have a nice bar so if you want to hang out at one, Burgoo is a good option.
I'm not a huge fan of the menu but that is just my personal taste. I have had a chicken caesar and a clubhouse and both were good.

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