The Boathouse serves west coast fare in a relaxed atmosphere.
I absolutely have no idea what happened to their food! Last time I had their "popular" dish: starter was pan fried oyster, main dish was prosciutto wrapped jumbo prawn on weird brown rice and desert was mocha ice cream pie. I can say except their desert, which my guess was they didn't even prepare it themselves, everything else was TERRIBLE!! Popular dish? NOT! Pan fried oyster was terrilby done, soggy and stale, Prosciutto..let's just say its flaour was too enhanced that made the shrimp was uneatable for me. Will I go back? Probably not.
Food: Have discovered this location is better than others, in keeping the fish still moist. Their fish samplers are a good way to try out different types of fishes. Sable and mahi are favorites.
Warm sourdough, but pre-sweetened iced tea.
Service: Professionally gracious, and efficient
Ambience: Views of English bay. They even sell apparel.
If you want a nice place to have seafood, the boathouse could be a good place, everybody love it. For me... well I have to confess it is not one of my favorites, I preffer tasty food and the boathouse for me is more simple than delicate.
Not sure why there are so many bad reviews about the Boathouse, but I personally had a pretty good experience. The service itself could have been a little bit better, but it wasn't too bad either.
I ordered the seafood pasta, and it was great. The sauce was delicious and the pasta was cooked exactly the way I liked it. There were lots of pieces of fish in my dish which surprised me since most places give you a small amount of seafood. I got two large shrimps and a jumbo scallop on a skewer. My date ordered the 3 pieces of fish and chips. I was expecting 3 small pieces of cod, but the portion size was massive. Whatever the tartar sauce was, it was really delicious.
The service, like I said, could have been better. When we walked into the front, one of the hostesses was having a conversation with someone who looked like a friend. They were talking about whether a shirt fit or not and didn't really pay much attention to us. The other hostess helped us out pretty quickly after that. Our server was friendly and she came to check up on us a couple of times so that was good. She wasn't overbearing, but she was still there.
Value is a little pricey, but I'm not complaining. I expected small pieces of seafood regardless of whether or not the restaurant was a seafood restaurant. I'm not upset about the price of the food, but when it came to drinks, I felt that it was a little bit too expensive.
Ambiance was good. We were seated on the patio so we had a great view of the water and the palm trees outside. It was dimmed with heaters, and it was overall a very romantic experience. I would definitely come back.
This place has a beautiful location. Even we didn't have a table near window, we were able to watch ocean and the ships.
The menu could have been better seafood selection. The food was nice. It is a good place to host your visitors with a good price.
having the valet service is also a great idea because it is difficult to find a parking spot there.
This restaurant can be excellent if they improve the look of the plates and renovate the furniture a bit.
In a desparate attempt to match "Great view" with "Good value", I brought some out-of-town friends to the Boathouse for dinner last week. Boy, do I feel like a sucker!
The view and the patio are stellar, but you essentially forgo any chance of a good meal because the pub menu, not the diningroom menu, is served on their deck. On other occasions, I have ordered from the separate diningroom menu and had a great meal, but alas I was horribly dissapointed at the unimaginative and poor quality pub menu. I ordered the "best thing on the menu", according to our server - miso crusted halibut. While the fish was delicious, it was plated over a pool of the most concentrated teriyaki sauce! I had to tell the waiter that it destroyed my meal afterwords and thankfully, he had it removed from our bill. My guests complained afterwards of an underwhelming caesar salad, uninspiring crab stuffed prawns, and yet another seafood dish drenched in teryaki sauce! It was really embarrassing because I had boasted about the restaurant prior to our visit!
To top everything off, the service was appallingly bad. If I'm paying $28 for a meal, I expect better than a bumbling beach bum half serving me. Our waiter neglected share plates for appys, no cutlery, drinks ran late, and he brought hot water instead of cold water. The icing on the cake was his description of their fish speacial "A bunch of stuff in a bowl"... he must have been high.
I won't go back to this location because the quality just wasn't there for the high prices you pay. I've had better luck with the Kits location, but as I said, it was in the diningroom.
I visit this restaurant at least once a year, as it's delicious but too pricey for regular dining. Every time (for the past 8 years) I've been very satisfied, except for one dinner during their 'lobsterfest' last spring when the 4 lobster tails ordered for our table were puny. Besides that, I had my birthday supper at this location this past Tuesday night and had a great experience. It was a busy evening, and although we weren't seated by the window, we still had a fantastic view of English Bay at sunset. Our server was very attentive and pleasant. The shared platter I had wanted to order was no longer on the menu but our server made it happen. We started with the the crab cakes which were small but delicious. They serve warm sourdough bread with herb butter for free, but I didn't want to fill up on bread. The platter consisted of 2 sirloin steaks, an entire lobster split down the middle, 2 alaskan king crab legs, 2 skewers of prawns (6 giant prawns in total), 6 mussels, garlic mashed potatoes, green beans and cherry tomatoes. Phew! (They charged us $90 for the platter)
The steak was amazing; it has a spice rub and is possibly marinated. I don't know what they do to it, but it blows my mind! Everything else was great too, my only complaint is that they don't serve clarified butter with the seafood. When butter is not clarified, it is so fatty that it becomes much too rich to enjoy with the seafood. In any case, I was completely stuffed and I had to take half of my meal home. I was served a free slice of ice cream cake for my birthday dessert, complete with a celebratory sparkler and thankfully without an embarrassing staff rendition of 'happy birthday'. My Boathouse dinner made my birthday evening special!
I've always enjoyed dining at The Boathouse Restaurants. This was our first visit to this location. Initially we had a reservation in the dining room but we were dressed a little casual (jeans/T-Shirt) and decided to eat in the lounge instead. The staff was very helpful and notified the dining room of our change in plans. We had a wonderful view of English Bay. The food was great and the service was as well. We will return, probably a little more appropriately dressed for the dining room.
Boathouse - Denman Street - English Bay
Every time I go to English bay I pass by the boathouse. I have always wanted to go but never had the opportunity. Finally it came when deciding where to go on a awesome Vancouver sunny day that is close to the beach.�
My friends and I sat upstairs in their patio. Our server was awesome. She was very personable and after chatting with you, you knew that she would take care of you. All of us opted to get something seafood. For drinks I ordered sangria. Little disappointed by it cause it wasn't what I was expecting. It tasted watered down than I normally have my sangrias. Order one and let me know what you think. Maybe it is just me.
Ahi tuna, salmon burger and seafood platter for two was what we ordered. The seafood platter was okay. I didn't expect much but overall the seafood was good and fresh. The salmon was little dry that I ended up drizzling quite a bit of lemon juice on it. They were able to substitute potatoes for grilled vegetables so if you are concerned about carbohydrates, then this an option for you. We ended up getting both potatoes and vegetables cause they mixed up our orders in the kitchen. The server was great at correcting the problem with a good positive attitude.
The best thing about my experience at the Boathouse is the patio and it is perfect for drinking beer / glass of wine soaking in the sun while looking over at English Bay.
Staring at the ocean during lunch amazing, staring between the slates of the tables on the heated patio disgusting! So much left over food, crayons and other dirty bits! The staff says its cleaned nightl, I doubt it. That much dirt in one day? Maybe new tables then, booths are filthly as well. Food/ Service good, cleanliness of the restaurant very bad. Please Please clean your restaurant!
I have tried all the Boathouse Restaurants and found the food, service, and value to be extremely poor. They all receive a one rating for overall dining experience. Ambiance wise they are situated in some of the most beautiful locations BC has to offer. It is a huge disappointment that their customer service is severely lacking and quality of food subpar, in lieu of today's standards. Mediocre is not what individuals want to experience while dining out! Nor do they want to spend their hard earned money on an over-flated priced meal that simply is not up to snuff! As a restaurant, you should let the food speak for itself, it will speak volumes! If you are receiving criticism on the menu, service, or atmosphere, graciously accept this critiquing and do everything within your power to fix the problem. You'll win points for superior customer service, by being receptive to customer complaints, not becoming defensive when someone critiques your restaurant. Yes, it is about taste, service, value, ambiance/decor, and cleanliness. Restaurants also get critiqued on meeting of expectations, which in my books is a big one! Unfortunately, the Boathouse Restaurants do not meet the criteria of longevity in a competitive food industry!
Me and some friends stopped here for a drink and "Appy Hour". The appetizers were all more expensive than the advertisement led us to believe. And though I'll admit that the yam fries and curry ketchup were delicious, the apps were smaller than I expected. We received a receipt with an invitation to do an online survey. We did the survey, but never returned to use our $10-off reward. It still didn't make the prices worth it. Denman and Davie both have so many more restaurants to choose from.
A friend and I ate at the Boathouse on August 10th, and we were both very impressed. When we arrived we were seated quickly on the deck overlooking English Bay. Our server quickly came by and took our drink orders. When the drinks were brought, we asked for a suggestion for a starter. We were told that the bucket of peel and eat shrimp was a good choice while we decided on dinner.
For dinner I ordered the 10oz sirloin steak, and my friend ordered the sirloin and king crab. Both were cooked to perfection and very tasty. I had heard from friends that the steak and seafood were amazing here, and the kitchen did not disappoint!
The view from the deck, the great service and the excellent food at this restaurant made for a great way to finish the day in Vancouver. I would recommend this restaurant to anyone.
Everything about this experience was terrible. To arriving at a grubby deck, with screaming children running around at one end, lacklustre food and very poor service.
Sunset on a deck sounds great but not when the deck and the furniture is grubby with dirty windows. We were seated and ordered drinks but were then interrupted 3 times while try to enjoy the drinks by the waiter who wanted to know if we were ready to order. We finally ordered 2 appies and 4 mains. Appies - chili chicken and teriyaki chicken wings. They arrived but without cutlery or napkins. Couldn't find our waiter. Finally flagged another waiter down who couldn't get the cutlery or napkins for us (even thought he service area was a couple of feet away). Finally got cutlery and napkins to find that both appies were deep fried and covered with a glutinous, overly sweet and overly salty sauce. No finger bowl for the finger food. When the waiter came to remove the appies he couldn't help but notice that we left half on both plates but he didn't say a thing.
Waiter suggested the fresh halibut as a main as it was his favourite. It arrived and was comprised of a large piece of halibut - again deep fried - with 4 greenbeans, also fried and 1 potato cut in 4 and boiled until death so that the skin and outlayer of potato had separted from the rest and then guess what, deep fried. The plate was swimming in a glutinous, overly sweet and overly salty teriyaki sauce. Yuk. We paid and left and none of the staff acknowleged our leaving or thank us at all.
Very poor service - will never go back again and will never recommend to anyone.
The setting of the Boathouse is incredible. Food was awesome, and the view was great..
We ordered the papaya and salmon salad which was perfectly cooked and very fresh. And had the lobster ravioli with tiger prawns in a cream sauce with tomatoes and roasted peppers.
The services was outstanding VERY friendly, knowledgable, promt and professional!!!
Everything just gave us the best experience. Highly recommended this place.
We had lunch at the Boathouse in English Bay on a quiet Sunday afternoon a couple of months ago. It was more than 2 years since we had been there, and I am disappointed to say that we will not return any time soon. Yes the view is nice, but you can enjoy the same view from the beach for free...
The service was average. Upon arriving there, we were invited to wait for about 10 minutes downstairs in the bar area. I can only assume that the only purpose of that was to entice us to buy some drinks, because otherwise there was no justification for the waiting. When we were finally invited to go upstairs, it turned out that the restaurant was half empty that afternoon, and there were plenty of tables available all over the place.
Unfortunately the restaurant does not compare well with its competitors in this price category. From the paper sheets that were covering the tables instead of tablecloths, to the bunch of teenagers cooking some greasy food in the kitchen, the entire operation had the look and feel of an overpriced fast food joint.
With the exception of the yam fries, (which were yummy, as you would expect), the rest of the food we ordered was very disappointing. Feeling a little health conscious, I opted for the seafood pasta. Big mistake! It turned out that their version of seafood pasta was drowning in an oily, greasy, cheesy sauce that was simply a nightmare. I forget what my wife had ordered, but she was not thrilled with her food either. In the end, we could not wait to get out of there, and we ended up having deserts in a coffee shop nearby.
Let me end by emphasizing that this review is for the Boathouse in English Bay only - I've been to other Boathouse location that were outstanding, and which I would highly recommend. Unfortunately not this one though.
Went with hubby yesterday to use the $24.99 3-course meal coupon.
Food: Very nice. The lobster bisque for appie was the best part. Hubby's steak had the right doneness and the sauce was very tasty. My salmon had the right texture. The mud pie for dessert tasted good but came out half-melted. The key lime pie was good, but I've had better. (Minor quibble - the "candied lime peel" didn't work well for the key lime pie.)
Service: While friendly, service was slow. Our waiter also made some mistakes: not filling our water glasses for a long time (while other waiters were filling other tables' water glasses). He also failed to check on any of our courses, while he checked right away on the main course of the next table. Talk about favoritism! Maybe it's because we were using a coupon and they weren't... On the other hand, it looked like other waiters/waitresses were friendlier.
Value: The coupon is great value because you get 3 courses and 2 of them have lobster! Unfortunately, the tea is a rip-off - 3.69 per cup is way too much! All in all, it averages out to "3" when you have the coupon.
Ambiance: Yes, it was DOV, so it was crowded - but the tables were maybe a bit too crowded with people squeezing by because we were in the center aisle. On the other hand, the evening view and decor are pluses.
Overall: I'd go to Boathouse if I have the lobster fest coupon, but maybe I'd go to a different Boathouse location.
Rumps and I went to The Boathouse because of Lobsterfest. A couple of weeks ago, I found a coupon in the paper (Sun or Province?) which dropped the price of the 3-course lobster dinner from $35 to $25. This turned out to be a great deal – a similar menu was available for $38 for DOV. We each had the lobster bisque (other option was Caesar salad), shrimp and lobster-topped sirloin (other option was salmon) and a glass of chardonnay (other option was choice of dessert). The lobster bisque was quite tasty – creamy and definite lobster flavour. The chardonnay paired wonderfully with the bisque. The sirloin was okay, the shrimp was cooked perfectly and the lobster was yummy. We opted to share a piece of key lime pie – which was passable – to round out the meal.
Service was solid, ambiance was nice, but the value was great since we had the coupon. If it wasn’t for the coupon, the value would have been rated lower.
This review is for happy hour only, 3-6 p.m, not the actual dining menu. Oysters are a buck each with a minimum $2.99 beverage purchase. I knew I should have ordered a dozen for myself and not a dozen for a table of 3. The drink special today was the raspberry mojito and that was delicious. I sat in the lounge area on the ground level of the restaurant with a great view of English Bay. The lounge area is very cozy. The tables, chairs and cutlery could have been a bit cleaner though. I recommend the garlic chili beef skewers and a oysters. The prawn skewers had a great BBQ flavour but I found them too salty. The sliders are pretty good too, but a bit pricey - combo of 3 sliders (halibut, salmon, sirloin) was $7.49 I believe. I totally recommend this restaurant during happy hour. Dining for dinner is another story...
I have come to this place on 4 different occasions and I have loved it each time. It's usually busy but overall I've always had solid service. The food is fresh and tasty. I highly recommend it to all of you and as a note the miso covered hallibut is out of this world. The fresh oysters are awesome too. Don't hesitate this place is solid.