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3
  • Food3.5
  • Service3
  • Value2
  • Ambiance3
  • Reviews13

Bellagio's Gelato

3075 Main
Vancouver, BC V5T3G6
Tel: (604) 871-9110
Neighbourhood: Mount Pleasant

Reviews

Displaying 1 - 13 of 13 Reviews FoundSort: Useful | Helpful | Reviews | Date
Love those take-out containers!
By epicurious of Burnaby, BC (507 Reviews)
Submitted Thursday, May 29, 2008 - 6:16pm [Dine in]

I hate going to people's homes empty-handed, so while I racked my brain on what I should get, I remembered this gelato place while shopping on Main once.

Bonus that there is free parking in the back - I stopped and walked in. It's always so hard to make a decision when there is so much to choose from. I went to pre-pay for my gelato and chose the large take-out container which allowed me 3 flavors. After walking round and around the gelatos about 5 times, I finally made my choice: Baci, Mint-chocolate, and Coffee Crunch.

They whip out this styrofoam container with 3 separate compartments - Brilliant!! The large was $16, but with that nifty container that could be reused, it was worth it!

I tried 2 of the 3 flavors and thought it was pretty darn good. I'd recommend it for that hot summer day. But remember, they only take cash!

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Nice circular service counter/display.
By foodfanatic of South Vancouver (286 Reviews)
Submitted Thursday, September 1, 2005 - 2:38am [Dine in]

A decent amount of variety in flavours offered here. However, the taste doesn't quite measure up to their competition like La Casa nad Mondo Gelato. Their decor is different enough that it makes it a nice place to visit / buy from. It's a great/fun idea to have the display in the centre. All that aside, it's still not good enough for me to recommend to anyone for picking up some gelato other than to those who find it located conveniently closer to them then some of the other better choices taste-wise.

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Looks good but short on quality
By Bonka of Vancouver (464 Reviews)
Submitted Wednesday, December 10, 2008 - 6:44am [Dine in]

I thought it was pretty exciting when they opened another gelato place without a familar moniker, and closer to home to boot.

The decor is almost fun, with the display booth circling the centre of the store. There aren't too many flavours to choose from, and they don't seem to bring out more when flavours run out so it's probably better to come in the day to get a better selection. Cookies and Cream was nice but the Green Apple was awful for gelato. Icy, chalky texture. It was definitely exposed to water and/or freezer burn. It's the risk I like to take as I don't like to sample before I buy. Looking beyond the taste, the flavour was only ok and I wouldn't care to get it again.

Service is fine nothing I would complain about.

Would come again to get a better idea.

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stay away!
By moussy of Vancouver (60 Reviews)
Submitted Thursday, March 9, 2006 - 2:16am [Dine in]

i just have to say, this place SUCKS. the store does look nice, but their service and selection destroys it.

i went there, thinking that they have much more flavours than mondo gelato; was i wrong....most of their flavours were out of stock, so i had to try the basic flavours out.

i just want to talk about their crappy service. the server girl was simply just a *itch. she was reluctant to give us samples, and their payment method is retarded. she bluntly told us that she doesnt do the payment and told us to pay up at this desk area and brushed us off. the ice cream wasn't that great either.

never going there again. it's at a crappy location anyways.

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Great gelato
By Caera of Main, Vancouver (30 Reviews)
Submitted Wednesday, December 13, 2006 - 10:24pm [Dine in]

The gelato here is great, a wide variety of flavours. I really like Bellagio's coconut that has a nice chocolate and coconut covering and the lime.
I've never had a real problem with the service, although a couple of the people that work there aren't the friendliest.
I can't honestly explain why, but I was really put off by the payment set up. They only take cash and you have to pay first at a different counter. It makes me feel like they don't trust me.
I still go here frequently, so obviously it isn't a deciding factor, just an annoyance.

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Not friendly
By franko of vancouver (15 Reviews)
Submitted Wednesday, December 20, 2006 - 5:33pm [Dine in]

I went to Bellagio's after dinner the other night because I was attracted by the big gelato sign. I foolishly had the gelato instead of just walking away. Both the chocolate banana and the strawberry gelato were quite bad. The chocolate banana had no flavour, and the strawberry tasted like citrus, not like any kind of berry found in Nature. The cone was neither good nor bad.

If I had gone to Mondo gelato instead (Robson Street), I would have gotten something a lot better. What was I thinking?

oh yeh, the server was so rude too me. Why did she have such a bad attitude when i told her i did not like the gelato.

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Great gelato!
By jeudi of Vancouver (9 Reviews)
Submitted Saturday, November 18, 2006 - 11:56pm [Dine in]

I've been here multiple times, considering I live in the area, and it's a much healthier choice than the Dairy Queen down the street.

The gelato is great, and i've never been dissatisfied. There's a gigantic variety of flavours, from fruity ones to chocolatey ones to the unusual ones, like pistachio. Scoops are big, too, which is a plus.

I don't think having to pay before you order is a hassle, since it's probably to ensure that no one samples 30 flavours then leaves. Oh, and you get to sample flavours, too! Most employees don't mind if you sample as many as you want, which is wonderful for all the picky eaters. There is one employee who always seems to give samples with a huff (she's the only one, though). There's a really nice guy who works there, and he's always cheerful and happy to have conversations with customers and give samples.

The round gelato service counter is splendid, and certainly adds to the ambiance. Although, they could probably upgrade the plastic chairs and tables. I'm an average sized girl, and I always fear that the chair will break when I sit on it!

All in all, the gelato is wonderful, especially on those hot summer days!

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Awesome Service!!!
By Yum-Yum of Soma, Vancouver (2 Reviews)
Submitted Wednesday, November 1, 2006 - 1:04am [Dine in]

After passing by the place a few times, thinking nothing could beat Mondo Gelato, I tried it. The server was awesome and (to my friend's annoyance as she wasn't ordering), kept offering me samples. I decided to order two flavours, 1 I tried and liked and 1 that "looked good". After knowing which of the other 3 or 4 samples I tried and liked/disliked, she said "I'm not sure if you'd like that one -- try it first". Well, she was right and to me, that is the best customer service one can hope for!!!!

I'll return!!!

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Good experience
By Apple of Vancouver (7 Reviews)
Submitted Sunday, October 15, 2006 - 3:46am [Dine in]

I've been here a few times to meet up with friends. It's a good place to hang out and have gelato. The service was fine. I didn't have any problems getting samples before deciding which flavour I wanted. My favourite is the hazelnut gelato.

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Summer Treat
By Melodygreen1 of Vancouver (3 Reviews)
Submitted Wednesday, June 7, 2006 - 7:20pm [Dine in]

Me and my husband usually go here for a late night treat. I don't find the payment booth that inconvienent, and you do get to sample before you choose. They also have a card you can get stamped for a free gelato. Everytime we've gone it's been a nice treat and it's close by.

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best place to get gelato!
By kt_tena of Vancouver (1 Review)
Submitted Tuesday, May 2, 2006 - 12:49am [Dine in]

After going to Bellagio's for gelato and reading the bad reviews here, they definitely didn't match up! I thought the service was pretty good. The place was pretty busy when I got there and there didn't seem to be many people working there. The server girl told me I had to pay first but the cashier was busy so she asked if I wanted to try some more while I waited. The gelato was excellent (pink grapefruit). I would definitely return here for gelato!

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Very pleasant
By mgermani of Vancouver (2 Reviews)
Submitted Saturday, April 8, 2006 - 5:25pm [Dine in]

I really liked this place. I don't really think it's all about how many flavours they have, rather, I think it's the quality of the ones they do have. I really liked the pear and cheese, and the black sesame.

As for service, the whole idea of paying for a ticket is kinda unique, but slightly inconvenient. It doesn't really bother me, though.

One night I was there and they were playing some very interesting music. The fellow at cash was only too happy to tell me exactly what it was I was listening to, and I really appreciated that.

Definitely a favourite place for Gelato for me.

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Poorer than poor! & thankfully the view is great!
By Lorenti of BC (2 Reviews)
Submitted Friday, March 23, 2012 - 6:45pm [Dine in]

This restaurant calls itself "authentic Italian" but there is nothing Italian about it.

The owner was at the restaurant and he came over to our table to tells us that he was suing James Cameron because he stole his idea for Avatar. That is the only time he came to our table and he was not even friendly.

We ordered four main courses for lunch and one appetizer. We waited approximately 30 minutes for our food and when we got it, it was already cold. We had to go back to work so we didn't want to send our plates back to the kitchen to be put in the microwave.

I ordered lasagna = the worst lasagna ever. I made better lasagna than that. Another colleague ordered a pizza and it was even worse, if you can believe it, another one order a chicken sandwich with fries and he got a chicken quesadilla with about 10 fries and the chicken was pretty dried. And finally another one order a Cesar Salad and it was a tiny salad.

If I could have given 0 on the rating I would have but I guess if I say poor at everything that pretty well says it all. Thankfully the view was spectacular on this particular day because it was really sunny.

At the end the server came to asked us how everything was, I said, I'm sorry to say it but this is the worst lasagna I have ever had and none of us were pleased with the food. She was shocked - she clearly has never tasted the food there and if she has, she clearly needs the job. So after we gave her our opinion, she went to talk to the owner of the restaurant and we imagined she gave him our rating. He looked at us and shrug it off and just wave his hand like saying "I don't care!" (that pretty much is clear that he doesn't care about the food he serves). In my past experiences when I gave that kind of rating to the server and she/he relays that message to they manager; the manager comes over offers his apologies and perhaps invites me to come again and give me a discount. NOT THE CASE in this experience.

The prices were extremely high for what we had, Cesar Salad with no chicken is $11, lasagna $16 with no salad, small salad for $7. I almost didn't leave a tip but I knew it was not the server's fault so I left 10% and that's still pretty generous

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