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2.5
  • Food2.5
  • Service2.5
  • Value2
  • Ambiance2.5
  • Reviews39

Bellaggio Cafe

773 Hornby Street
Vancouver, BC V6Z1S2
Tel: (604) 408-1281
Fax: (604) 408-1298
Neighbourhood: Central

Reviews

Displaying 21 - 39 of 39 Reviews FoundSort: Useful | Helpful | Reviews | Date
Wanting a pizza
By SpookyTheCat of Vancouver (1 Review)
Submitted Monday, June 2, 2008 - 5:49pm [Dine in]

Came here specifically today to have the pizza, although I haven't eaten here for nearly a year. Was seated at a nice window table at 1:15 pm, but it took my waitress nearly 10 minutes to come for my order. 20 minutes after that, another waitress informed me that my pizza had been overdone / burnt.
Unfortunately, I don't have enough time for lunch to wait for another pizza, and her kind offer of soup or some other dish was not what I came here for. My review is based on eating here on prior occasions, but the service was slow before as well. This is not a place that I will be wanting to come back to anytime soon, even though the ambiance is very nice.

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This is an Italian restaurant?
By dinnerguests of vancouver (27 Reviews)
Submitted Monday, August 13, 2007 - 5:22pm [Dine in]

In a hurry, we decided to dine here for lunch close to the Art Gallery where we were going to see an exhibit--we didn't feel like coffee and muffins today.

The place was busy with tourists, but not full. We ordered a burger with a pint of German beer, and fish and chips with a root beer. The food was okay, but lack luster, the German beer was good, and the root beer had no carbonation and tasted sugary without the root beer flavor; thus the root beer was returned in exchange for a
cola. The service was friendly from greeting to departure; the beverage exchange was no hassle. Our bill came to $ 40 with a decent tip.

I am surprised that this restaurant is found under the Italian category on this site; we don't remember much Italian fare on the lunch menu. Our meal and those around us were served with a grilled pita; the sandwiches were also served with pitas--they look nothing like panini or were on the menu as such. If you're looking for anything similar to Italian food, this is not the place come. For the price, this restaurant does not represent itself well.

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Great eggs, but tip-begging?
By fission of West End, Vancouver (5 Reviews)
Submitted Tuesday, May 22, 2007 - 3:53pm [Dine in]

I just came out of an appointment next door, and was feeling hungry. From the exterior, this cafe stood out.

Service was passable; I can't say much one way or the other.

The eggs Neptune w/side sausage were just amazing. Perhaps it's just because I'm so often disappointed by poor eggs Benedicts (who hasn't been?), but the sauce on these eggs was a real tasty treat.

Visually, the ambiance was very warm and inviting. I'd have given it a 4, but they were playing some music that wasn't loud enough to be properly audible. (Hint: if you're going to play music, play it so we can hear it.)

So why am I rating this a 2 instead of a 3? At the end of my meal, I got the bill. At the bottom of the bill was: "Thank you for rewarding good service with 15%." What?! These troglodytes need to grab a dictionary and look up the word "gratuity".

I long-multiplied "12.34x1.15" right on the bill and that was my tip.

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good food/ diverse /
By cargurl of richmond (6 Reviews)
Submitted Friday, October 27, 2006 - 10:29pm [Dine in]

A great place to stop in for breakfast, lunch or supper,and drinks. A vast menu, good service attentive.Prices are very competitive. We go there often love the decor. An awesome patio in the summer.Great for gatherings have always had a great meal and a good time .

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Rip Off
By sam1234 of van (1 Review)
Submitted Wednesday, November 9, 2005 - 10:19pm [Dine in]

I seem to be finding in other reviews that overcharging at Bellagio is common. I too have been overcharged and was rude to when I brought it up. They should be reported to the BBB.
The Food at best is poor, the Staff is incredibly rude.

Stay Away from this restaurant, you'll notice it mostly has tourists in it. Locals don't eat here.

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Service Was Terrible...
By aarontavakoli of Vancouver (1 Review)
Submitted Wednesday, August 17, 2005 - 4:13am [Dine in]

After completing a mediocre meal, with service which was less that impressive the waitress accidently over charged me. She added a $40 tip to a $30 meal. When I pointed this out she attempted to return the original $70 dollar charge and charge another $30. Instead she charged me another $70 and $30. So in total I paid $170 for a $30 dollar meal. I didn't realize this until i recieved my statement (transaction was via debit card). When I returned and politely presented the statement i was refferred to the Manager/Owner (John) who told me "too bad, it's your banks problem" and refused to return the funds.

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Boring
By smilygrl of Vancouver (16 Reviews)
Submitted Thursday, May 8, 2008 - 5:43pm [Dine in]

Should have read the reviews before going to Bellagio for lunch today. Sure the service is ok, the music choice is odd but the decor is fine, the menu is trying to be Italian but then there are sandwiches, burgers, fish and chips... the place seems like it is a bit confused. All that would be acceptable if the food was any good but unfortunately that is not the case. I ordered the 'chef's pick' for the pasta and have had better rose sauce from an Olivieri package. It was served just barely warm so turned cold very quickly and the chicken had no flavor, could barely tell the difference between it and the penne. My friend had a sandwich that he said was 'ok', definitely nothing special and neither of the dishes were worth what we paid. With the menu and location I am sure the place does well enough with the tourists but I cannot see why anyone would go there twice.

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Better Service Needed
By suparnikkay of Port Moody (2 Reviews)
Submitted Monday, May 25, 2009 - 8:34pm [Dine in]

It's a cute little cafe, nice and quiet which is a nice change especially in downtown Vancouver. The food is excellent however the prices not so much. I wouldn't mind paying as long as the food/service was a little better. Our food was sitting out in the kitchen for quite a while before it was brought out to us and it was very cold. They reheated my pasta but any pasta lover knows you can't simply pop it back in the microwave.

If they brought the food out on time and the service was a little better in a few areas I'd give this cafe 5 stars, but until they they make those necessary changes I'd say it's not worth the price you pay.

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Never...Again.
By fiestamix of Vancouver (6 Reviews)
Submitted Wednesday, August 13, 2008 - 3:30pm [Dine in]

I work in Downtown Vancouver, and as such have had years to try out the various restaurants and cafes in the downtown area. Today I tried Bellagio Cafe, and cannot remember a worse dining experience. The food was terrible - the pizza I ordered was worse than the frozen type you can get at a grocery store! Furthermore, the service was horrible. She forgot to ring through our drink order, brought water that tasted like bleach, and failed to inform me that the pizza I wanted would be different style than the one I pointed to when ordering (a man beside us was eating one too). The pizza came out on a VERY thin crust (despite the man beside us having a nice thick doughy looking crust) and seemed about 6 seconds shy of being too burnt for consumption. The pizza was not as described - no capers, and the sun-dried tomatoes were tossed on after the fact. Meanwhile, the ambience was nothing short of hectic. The 'background' music playing was completely inappropriate for a restaurant - at one point the speakers were blasting a contemporary interpretation of the Barber of Seville!!! They are trying to go for a classy European feel, but missing the mark completely. Next time you are thinking of this restaurant..... don't.

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Warning...the most horrible restaurant ever
By Ourdinnerclub of vancouver (3 Reviews)
Submitted Wednesday, March 22, 2006 - 6:09pm [Dine in]

we werent greeted by anyone for about 10 minutes, which is a life time when you are standing by an entrance way.
we were finally greeted by a rude girl, once sat, nobody came to our table for over 15 min, when our order was finally taken both for our drinks and food, we didnt see our drinks for another 15 min. we ordered orange juice!!!! our food didnt arrive for over 45 min. we ordered over easy eggs with hash browns and toast. when it did arrive it was cold, and dryed up as though it had been sitting on the counter for about 15 min or longer. Bread didnt arrive with my meal like stated in the menu, our server did not check on us to see if we were ok, .when i flaged the manager down, and asked him very politly for the bread he rudly told me no bread came with my meal...he told us quote on quote" relax, be happy i will take it off your bill" take it off our bill!!! you just told me i dont get bread with my meal!even though its on the freaken menu? who did he think he was talking to....im a paying customer..who prior to this shitty ass brunch and all through it was respectivley quiet!!! i kept giving this place the benifit of the dought thinking the food must be amazing, look at all the people in here, so what if the service is shitty.... boy was i so wrong!! i felt like a such a fool!then i told him look we have been waiting along time and now our food is cold??!! he couldnt care less..no apoligies or anything!! made us feel like a sack of crap! when we didnt do anything except sit there paciently waiting for a breakfast!!! .he was unbelievable rude, and when our server saw us talking to him, she looked right at our table and rollered her eyes. Then this so called owner manager went and talked to her, and she then got a new bill from the manager walked over in a huff and slammed the bill down on our table....UNBELIEVABLE!!!!!!!!!!
this place is hostile, offensive, and down right brutal.......... poor just doesnt begin to rate this palce.

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BEWARE.. Con Artists!!
By psaropoula of Vancouver (7 Reviews)
Submitted Monday, January 9, 2006 - 6:45pm [Dine in]

The staff and management are independent mercenaries, working the public over. They pad your bill [you must keep a sharp eye on your actual charges]. The food is less than substandard for the price, the service is hostile or non existent, if you don't order enough.

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Simply the Worst
By zoe of Vancouver (3 Reviews)
Submitted Tuesday, February 3, 2009 - 11:16am [Dine in]

I visited this restaurant last night for a birthday celebration with 6 guests. The room itself has a mish mash look to it, not sure if I stepped into a coffee shop or a sandwich place......There were a couple of other tables, it seemed they were just having coffee.......they were the smart ones......to say the food was bad is the understatement of the year! The pizza I ordered was inedible, worse than a bad frozen one, the other dishes ordered at our table were full of frozen processed food, and the presentation was terrible. Service was O.K, the poor girl had a lot to overcome!!
I will never return and I urge you NOT to try this place!!

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Not bad at all!
By Food-mania of Vancover,Vancouver (1 Review)
Submitted Friday, January 16, 2009 - 11:49am [Dine in]

I don't understand why all the reviews are so negative. I've been there many times and found it's quite nice. The service is not bad at all. Last time I was there, I sit in a table at the road-side as I wanted to enjoy my meal under the sun. However, after a while I wanted to move to a table with a bit of shade. So I moved to the "best" that was available. After a while, somebody left and I wanted to move again. Yes, I was so picky and annoyed. But the server was very nice and let me move again with a smile. Food are also good - a lunch at around $10 in DT, definitely worth it!

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Great Ambiance
By dineamic of East Vancouver (4 Reviews)
Submitted Monday, April 14, 2008 - 11:00pm [Dine in]

I stumbled upon Bellagio with a few friends and decided to try it out. The decor was inviting - the feel of the place was extremely comfortable, while still remaining classy. I could tell this was the sort of cafe where friends sit around a table and chat for hours over their food without being harrassed by the staff.

I was surprised at the other reviews, since I found the servers to be very polite, and were not pushy at all. As for the food - it was delicious! The menu had a great selection, and the prices were reasonable. My order arrived quickly, and looked & tasted great! I would definitely come back again to try more of their dishes.

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Average
By desiroti of Yaletown (4 Reviews)
Submitted Saturday, December 1, 2007 - 8:46pm [Dine in]

I have been to this place a few times for lunch. The food has always been very good. The service as noted by many others is not the best. I was there around 2, but it took some time for the server to come and take our order. Ambiance is good, but your not sure if there are tring to be a cafe, or a restaurant. The food is priced well.

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I love breakfast
By rgoodch of new west (1 Review)
Submitted Monday, November 26, 2007 - 4:52pm [Dine in]

This place serves breakfast until 2pm and it is fantastic! Lunches are also good. It is a favourite place to go before or after a trip to the VAG and the prices are fair. Never had a bad time or a bad meal.

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Italian?
By wallacethedog of Nanaimo, BC (1 Review)
Submitted Friday, November 10, 2006 - 1:32pm [Dine in]

My wife and I have visited Bellagio’s several times over the last couple of years—mostly for brunch—and were impressed with the overall quality and reasonable pricing for a downtown Vancouver location.
However…we decided to try it for dinner on a cold wet November night on a visit from Nanaimo. We should have read the first clue—it was almost deserted at 8:00pm on a Friday—not a good sign…
Our attractive server was very pleasant and her service was very good—no complaints there. We ordered a Pizza Margarita at $10.99 and Warm Seafood Salad at $12.99 and two drinks. The (maybe) 6-inch pizza was an undercooked, pre-formed disc of frozen, tasteless dough, bland canned sauce, greasy mozzarella and what appeared to be dried basil. The salad was even worse—the excessive amount of balsamic vinaigrette poured over the salad was hot enough to cook the greens into a slimy homogenous mass. The ‘salad’ was garnished with few shrimp, a couple of mussels and two or three chunks of very iffy salmon.
The server asked us how the food was—I responded with “It’s OK…I guess…”, which was a tad weenie on my part, but I couldn’t bring myself to offend the server. She clearly could also see it was less than brilliant. We paid up the $36.73 tab, over-tipped and left. I would have to say it was the worst meal either my wife or I have had in a very long time.

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One of the best Eatery's in town.
By TheFoodCritic of Vancouver (3 Reviews)
Submitted Tuesday, July 25, 2006 - 3:13pm [Dine in]

After visiting several restaurants in the downtown Vancouver region, I have to say that Bellagio Cafe is one of my top choices. The menu is diverse enough to cater to all appetites and the quality of food and service is impeccable. I always visit a restaurant on two separate occasions to insure my experience is not a fluke. On both occasions, Bellagio Cafe and its staff delivered. My hats off to the manager/owner who truly makes this one of the best eatery's in town.

My only complaint was the low rider chairs. Albeit, they are comfy but you are too low for eating comfortably. This was easily remedied by moving to a table with normal chairs.

Do yourself and favor, and don't miss out on a great dining experience.

TheFoodCritic

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Good place to visit
By mel of Langley (1 Review)
Submitted Monday, January 23, 2006 - 3:13pm [Dine in]

My husband and I stumbled upon this restarunt one evening on our way to the Canucks game, we were pleastnly surprised at how good it was. It is a quaint place with good food, I would recommend it to anyone.

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