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Bellagio Cafe offers a unique blend of Italian & European flavours in each menu item. From authentic Italian cuisine to traditional West Coast favourites prepared with a subtle Italian flair, the large Bellagio menu offers something for every taste.
We arrived early and we heard the cook/chef complaining loudly from the kitchen about our arrival "What business do people have arriving this early on a Saturday Morning?' Well, that incensed me and I told the server that some people have to work Saturdays. She was very good. But our table was dirty, one of the spoons in our coffee was dirty and my husband's coffee cup was none too clean. All in all, it was a very disappointing visit. We will not be returning on a Saturday, but will return on a weekday when the regular staff is there. I must say that we were NOT impressed.
my visit would have been ok, but the owner or manager was running around barking orders at his poor staff the whole time... it was very awkward and unprofessional.... nobody seemed happy to work there. The whole place was very disorganized. There was too much staff on and they were obviously not knowing what to do either. Everytime the owner came around he would slur something rude to one of the waitresses... I even heard him tell one of the girls that her skirt had to be "2-3 inches shorter" even though it was well above the knee. DISGUSTING!
my food came out cold and with hair in it.
NEVER RETURN!!
Food: i often come here for wkend brunch when i'm in the dowtown area. i order the canadian omelet. it's very light and the hash browns are non-greasy. we like the egg white spinach omelet as well. nice to have healthier alternatives.
Service: service has always been exceptional on every visit we've been here. the servers/host are always friendly and polite to us. food comes in a reasonable time. no complaints here! in fact, i am really surprised at the all the previous negative comments on the service as we have frequented here for saturday brunches and have always rec'd very good service.
Value: prices are reasonable for a downtown cafe just off robson. portion is appropriate. i've always left satisfied.
Ambiance: very interesting interior...suppose to be tuscan? mediterranean? whatever it is, it's got character and it's comfortable. it's filled with books...so i guess if ur eating solo u'll have some reading material. i've never sat outside on the patio due to weather conditions but i can imagine it would be nice to just bask in the sun watching ppl walk by w/ the view of the art gallery across the street.
We ordered two entrees: a chicken penne and salmon in maple pecan butter. The first arrived in a very tomato-ey base and I jostled my pasta around to see only mushrooms. I called our server who asked us the customary question: `Do you find everything to your liking?` even as her own eyes scanned my plate and her next question was ``Is there no chicken in this pasta?`` Long story short, the plate went back in; came out with strips of chicken that were poorly integrated with the dish, in general. The pasta penne was the worst I have ever eaten and although our server was profusely apologetic, there was no attempt to suggest a replacement. She asked us if we would like a coffee (as reparation, perhaps) but a 3$ coffee hardly makes up for a bad 16$ entree.
The salmon was, on the other hand, a solid dish (a little low on sauce and it needed a strong, creative carb, not blanched/slightly roasted potato, but great texture from the pecan and asparagus) and I wish I had myself just ordered that, but I was way too embarrassed for the restaurant and its chefs to make a replacement.
So, despite our nice server, this place gets a real thumbs-down for poor cooking, un-creative faux-pas management, and refusal/unwillingness to prioritize customer service.
Brunch was alright. Though they overcooked a steak for the steak and eggs, they did, without hesitation, replace it with a perfectly made one, along with fresh sides. The service is mostly indifferent and you may have to request multiple times for a refill in coffee/water, etc. After having read the negative reviews below, I now know that it wasn't just a random accident that our table was charged for an extra item we did not order. However, at the time, none of us argued it since it was only a couple of dollars and we figured they did provide a perfectly pink steak after the complaint was made on the well-down piece.
All that said, I don't see myself returning again... who knows, I wouldn't want to have to argue over bill-padding. It wasn't too memorable beyond the above mentioned anyway.
We arrived around 9:30. The kitchen was closed we were told by an uninterested waitress, but they could make a pizza if we "really" wanted them to. (Shoulda taken this as a warning?)
We ordered a couple of pizzas and some wine. All 4 of us bit into our first slices, and after a few minutes, we all observed none of the others had continued eating. We hadn't been able to eat the pizza - none of us.
We talked about what was wrong - until I realized it.
"Does this remind you of those frozen McCain pizzas?" I asked the group.
That seemed to hit the nail on the head... everyone agreed readily. "Yes, yes! That's it!" they said. "It tastes like frozen pizza!"
We complained to the waitress, who reacted with something like, "Oh really? That's nice."
I don't know in the end if it was frozen or not. But for the price, I expected better.
$15 breakfast that seemed like it sat on the warmer a bit too long before getting to our table. $15 breakfast that had maybe two eggs in the omelet and some frozen deep fried home fries. $15 breakfast that would've cost half that at Denny's and would have twice as much food in it.
We were just walking this neighbourhood for somewhere to eat and pleased we walked past and decided to go into Bellaggio.
Greeting was very nice, some of the staff were down to earth and another was extremely well mannered as though he had worked in top class restaurants. Looks like the owner hired the right balance of staff.
We ordered three dishes between us and for this type of restaurant and the quality of the food though it was really value for money. Really nice light tasty "cuisine", just enough but not too much, or too stodgy.
I thought the restaurant was decorated really smartly, extremely clean and very comfortable. It could attract all types of people.
Really pleased we went there, would definitely go there again and recommend it to anyone.
Coming from the outskirts of Vancouver for a business meeting, I decide to take my meeting to Bellaggio Cafe for some brunch.
Walking in, the ambiance is less than apealing to me as it looked more like a used bookstore with the "wanna-be Italian" owners with a cheap taste of decor.
Anyhow, looks can be decieving, so I ordered an Eggs Benny (Right at breakfast cut-off *Thank god!*) and my friends, Kebabs, a burger and a pepperoni and mushroom pizza.
Eggs Benny sauce was great, but my eggs were not runny at all! The waitress said the chef's response was "that it was poached soft", so I wasnt about to complain much more.
My friends reaction to the rest of the food were less than satisfying.
I do not know what the chef is thinking when putting on Kebabs on a italian menu. The worst combination and seasonings they ever tried. Whats worse is that they used the same combination on the burger! Stop trying to be fancy like Lumieres! The pizza was even ever so horrible. I tried a slice of it and it reminded me of McCains or made from one of those one-off cheap greasy pizza places.
I guess the amount of food you get sort of makes up for everything for other people, but not me. Sorry. I wouldn't recommend this place to my dogs.
- Tony
I've been a few times for lunch and have never had a bad experience. The lunch specials are pretty reasonable - about $10 - and the food is pretty decent.
The ambience is a bit wierd. It's supposed to be Italian but just comes off cheap and awkward.
I've never had a problem with the service. The servers are reasonably polite and pleasant.
went for lunch on friday waited for ever for our drinks then the food we ordered took 63 minutes to get we had a burnt pizza with next to no topping a a price 18 = bucks and a pasta with scrambled eggs (carbonara) and proscuitto and it had zero flavour and was watery
bottom line dont go unless you like slow bad food!
Simple restaurant , simple food service below average. Ambience OK. Nothing to expect beyond the most usual kitchen. I hated? No. I loved? No. I'll come back? problably not. It's one shot restaurant. If you are lucky, can have a table at the patio and enjoy some refreshments, if not you can in and out in 15 minutes.
that's it.
I must have passed by Bellagio a few million times over the years but never patronized this place before. I have decided to take a chance at lunch and see if it is a heaven or hell.
After entering the door, the decor gave me an impression of a restaurant which is buried deep inside a Tuscany Second Hand Book Store. The server is not exactly welcoming. Throughout the visit, the server was chatting with a friend while tables are waiting for services. I was afraid to flag her down because I might interrupt their important conversation. Let's move on to their menu. I am browsing from pages to pages looking for any eye stoppers. No, hmm, nope, hmm, still no. I have decided on a soup and sandwich with a coffee which usually is safe. Sidetrack a bit, interesting enough that I have found two fun trivia facts about this menu, Fish & Chips is considered to be a sandwich and a bowl of oatmeal (not your urban fare gourmet oatmeal) is an serving item. Soup is excellent. Sandwich is a roast beef dip which is alright. Coffee is definitely a NO, is brown color water.
To conclude, lunch is definitely a Fail Grade, hope their dinner is better. By the way, they really need to buy some more CDs. In case they didn't know, their one and only piece of opera music which they put into the infinite loop is driving everybody crazy. Tragic opera doesn't go well with food.
Stopped in for lunch with a coworker who had eaten here years before and said it was "great." Evidently, management has changed, because our experience was anything but. We waited for the server to take our orders for about ten minutes despite it not being very busy, and then my friend and I both ordered the tuscan vegetarian "sandwich." When I ordered the soup of the day (chicken vegetable) the server made a face and quietly warned me not to get it but to go with the salad instead. She was pleasant enough, and I appreciated her suggestion, but it did give my friend and I some worries about the rest of the food we ordered.
As expected, we should have taken the server's warning to include the rest of the food. Our "sandwiches" were very tough pita pockets filled primarily with room temperature artichokes and mushrooms (and a bit of roasted red pepper)that had been hastily spooned out of a jar of flavourless oil, most of which oozed everywhere. The menu said there would be cheese, but none was to be found. The salad was of similar quality, but was literally half rotten, with black and slimy leaves constituting about half of the serving. The fries my friend ordered instead of the salad tasted like McCain's fries baked about an hour previously and left to cool on the counter. All in all, I could not believe that our meals were 14.95 each!
The seating arrangement of the restaurant was pretty diner-like, which is too bad considering that the windows and decorating are otherwise enticing to a passerby.
It's a cute little cafe, nice and quiet which is a nice change especially in downtown Vancouver. The food is excellent however the prices not so much. I wouldn't mind paying as long as the food/service was a little better. Our food was sitting out in the kitchen for quite a while before it was brought out to us and it was very cold. They reheated my pasta but any pasta lover knows you can't simply pop it back in the microwave.
If they brought the food out on time and the service was a little better in a few areas I'd give this cafe 5 stars, but until they they make those necessary changes I'd say it's not worth the price you pay.
Came here specifically today to have the pizza, although I haven't eaten here for nearly a year. Was seated at a nice window table at 1:15 pm, but it took my waitress nearly 10 minutes to come for my order. 20 minutes after that, another waitress informed me that my pizza had been overdone / burnt.
Unfortunately, I don't have enough time for lunch to wait for another pizza, and her kind offer of soup or some other dish was not what I came here for. My review is based on eating here on prior occasions, but the service was slow before as well. This is not a place that I will be wanting to come back to anytime soon, even though the ambiance is very nice.
I just came out of an appointment next door, and was feeling hungry. From the exterior, this cafe stood out.
Service was passable; I can't say much one way or the other.
The eggs Neptune w/side sausage were just amazing. Perhaps it's just because I'm so often disappointed by poor eggs Benedicts (who hasn't been?), but the sauce on these eggs was a real tasty treat.
Visually, the ambiance was very warm and inviting. I'd have given it a 4, but they were playing some music that wasn't loud enough to be properly audible. (Hint: if you're going to play music, play it so we can hear it.)
So why am I rating this a 2 instead of a 3? At the end of my meal, I got the bill. At the bottom of the bill was: "Thank you for rewarding good service with 15%." What?! These troglodytes need to grab a dictionary and look up the word "gratuity".
I long-multiplied "12.34x1.15" right on the bill and that was my tip.
we werent greeted by anyone for about 10 minutes, which is a life time when you are standing by an entrance way.
we were finally greeted by a rude girl, once sat, nobody came to our table for over 15 min, when our order was finally taken both for our drinks and food, we didnt see our drinks for another 15 min. we ordered orange juice!!!! our food didnt arrive for over 45 min. we ordered over easy eggs with hash browns and toast. when it did arrive it was cold, and dryed up as though it had been sitting on the counter for about 15 min or longer. Bread didnt arrive with my meal like stated in the menu, our server did not check on us to see if we were ok, .when i flaged the manager down, and asked him very politly for the bread he rudly told me no bread came with my meal...he told us quote on quote" relax, be happy i will take it off your bill" take it off our bill!!! you just told me i dont get bread with my meal!even though its on the freaken menu? who did he think he was talking to....im a paying customer..who prior to this shitty ass brunch and all through it was respectivley quiet!!! i kept giving this place the benifit of the dought thinking the food must be amazing, look at all the people in here, so what if the service is shitty.... boy was i so wrong!! i felt like a such a fool!then i told him look we have been waiting along time and now our food is cold??!! he couldnt care less..no apoligies or anything!! made us feel like a sack of crap! when we didnt do anything except sit there paciently waiting for a breakfast!!! .he was unbelievable rude, and when our server saw us talking to him, she looked right at our table and rollered her eyes. Then this so called owner manager went and talked to her, and she then got a new bill from the manager walked over in a huff and slammed the bill down on our table....UNBELIEVABLE!!!!!!!!!!
this place is hostile, offensive, and down right brutal.......... poor just doesnt begin to rate this palce.
I seem to be finding in other reviews that overcharging at Bellagio is common. I too have been overcharged and was rude to when I brought it up. They should be reported to the BBB.
The Food at best is poor, the Staff is incredibly rude.
Stay Away from this restaurant, you'll notice it mostly has tourists in it. Locals don't eat here.
After completing a mediocre meal, with service which was less that impressive the waitress accidently over charged me. She added a $40 tip to a $30 meal. When I pointed this out she attempted to return the original $70 dollar charge and charge another $30. Instead she charged me another $70 and $30. So in total I paid $170 for a $30 dollar meal. I didn't realize this until i recieved my statement (transaction was via debit card). When I returned and politely presented the statement i was refferred to the Manager/Owner (John) who told me "too bad, it's your banks problem" and refused to return the funds.
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