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3.5
  • Food4
  • Service2
  • Value3.5
  • Ambiance4
  • Reviews19

BBT Cafe

5979 West Boulevard
Vancouver, BC V6M3X1
Tel: (604) 266-2195
Neighbourhood: Kerrisdale

Reviews

Displaying 1 - 19 of 19 Reviews FoundSort: Useful | Helpful | Reviews | Date
Pleasant surprise
By pkwok of Shaughnessy, Vancouver (123 Reviews)
Submitted Wednesday, April 9, 2008 - 2:22pm [Dine in]

His place does not serve the "usual" Chinese food. It is Taiwanese food, and they do it very well! Every dish I have tried (I've been there numerous times) has been yummy. No wonder they recently doubled their premises -- business is good, and that's a testament to their having satisfied customers. Prices are reasonable. Service is OK. You shouldn't expect too much with a casual, almost self-serve kind of place like this. Any time you want a quick bite, this place is recommended.

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wonderful place to relax
By alpha_dog of richmond (61 Reviews)
Submitted Monday, December 8, 2008 - 12:27am [Dine in]

a bunch of friends and i came here on a late weekday night and i was blown away by how cheap everything was and the quality of the food as well..
i ordered this deep fried chicken dish w/ rice and a bubble tea which were both very good, serving of the food was large and the price you pay is cheap... im craving that stuff right now just writing this review
service is average, our waitress was very sweet and polite but she wasnt around enough to ask whether we needed to order anything else or just to check on our status but its common for places like this.
overall, i would return for sure.. come for their bubble tea, and stay for their food!

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Good Eats in Kerrisdale
By lovingfood of Kerrisdale (90 Reviews)
Submitted Monday, January 28, 2008 - 2:34am [Dine in]

The food tastes great. I had fried chicken dish which is the signature Taiwanese street food. It's quite good. I like the bubble tea too.

It's fair price (considering it's in Kerrisdale), food is great, service is OK, they are not mean or anything, environment is decent for an inexpensive meal. What more do you expect?

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Pretty oustanding all around......
By CaptainNemo of Vancouver (97 Reviews)
Submitted Tuesday, November 18, 2008 - 10:27am [Dine in]

I have been here a couple of times and my favorite menu item is the Stewed Beef on rice. They have taiwanese snacks that are quite delightful too.

I have tried the deep fried fish sticks, the deep fried pork and even their pork dumplings. It was all pretty outstanding. The bubble tea there was really good too. I have tried their many flavours of green tea, their fresh fruit drink, as well as their slushes. I haven't had anything here that I didn't like yet.

Service here was quite outstanding. Despite the language barrier with some of them, they still gave great customer service.

The value was quite average. Quite economical.

The anbiance there was very nice. They have just renovated not too long ago and migrated to the store next door. So now, the waits are not as long.

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Go for the tea
By dianalee of Vancouver (10 Reviews)
Submitted Friday, August 8, 2014 - 9:09am [Dine in]

Good place for bubble tea, although it gets crazy packed sometimes! Especially during lunch time...I usually just go to BBT for a quick snack (I’m crazy about their spicy dumplings), but the service is always a disappointment. It is usually a struggle to get the staff to acknowledge you, and then, once they do, to get your order placed. As for the way they treat you, geez, its usually borderline rude. I keep going back though for their bubble tea. The passion fruit is delicious (and strong!), and the Taro is a classic. The teas are pretty sweet, especially the passion fruit, but one of the best in Vancouver.

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Great Food So-So Service
By stevendrowe of Vancouver (44 Reviews)
Submitted Friday, November 21, 2008 - 10:32pm [Dine in]

Our first visit here and very surprised to find such a great restaurant close to us.

Got seated straight away, came with tea almost immediately.

The ladies on the next table had problems getting their order taken and we had to get up and ask the waiting staff to help. First time we was ignored. Second time the ladies got their order taken but the guy in there didn't speak English very well so it was a struggle.

Our food came along but it kept being delivered to the wrong table. Luckily we saw the funny side of it but someone going there for a quiet, stress fee night out might have through otherwise.

Food was absolutely outstanding. Great value for money, portion size were perfect for us.

The restaurant look clean and decorated nicely. The door kept slamming close which was a little annoying, the restaurant owners should put a spring hinge on it.

We are looking forward to our next meal there.

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For Taiwan styled restaurant, this is the best place for food and ambiance
By nolabel of Vancouver - Kingsway (13 Reviews)
Submitted Monday, January 11, 2010 - 11:18pm [Dine in]

Food selection is not huge at this location but most dishes are prepared with good quality ingredients. The food is not overly greasy or salty. One of the best places in Vancouver for TW fusion styled food.

The ambiance is also one of the reasons why I like to revisit the place and together with its fair pricing, this place is a place that I like to go with a few friends.

The service is mediocre at best however, it really depends on who is at the job at the day. Sometimes you would get lousy service from this place (which takes away from the food and ambiance in a way) but if you look past that, it is still a decent place to visit.

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Good Food but very poor service
By piratemaki of East Vancouver, Vancouver (18 Reviews)
Submitted Wednesday, January 14, 2009 - 1:17am [Dine in]

On another exhausted too tired to cook for myself but too poor to splurge on fine dining kind of evening I hopped into this cafe hoping that it would be better than my last visit (of very poor and slow service) Much to my chagrin, little has changed even in a year. In a line up, they almost took the person behind me first, mistaken me as part of someone's group. (I was alone.) Then I was showed a table without apology, and waited about 20 min w/out getting a menu or tea, which most restaurants will serve immediately. After getting the menu myself, I had to stare down the waitress for service. Food came in ok time, but it wasn't exactly what i ordered or expected. (it was fried pork chop, and no sauce) i was expecting some sort of sauce...anyways, then I had to walk up to the counter to pay the bill as the wait staff never returned. Dishes are cheap averaging about $7 per bento style box and I love the variety of little amounts of meats and veggies-taiwanese style but I don't think i'll be returning anytime soon or at least until the next recession...i keep hoping they hire more and better wait staff.

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Pleasantly surprised
By jimmycurN of UBC, Vancouver (16 Reviews)
Submitted Saturday, June 21, 2008 - 7:05pm [Dine in]

I was skeptical but this place really is something a little different for this area. I've never been to Taiwan, but it must be like China with a strong Japanese accent because this place could be right out of Tokyo. At least the atmosphere. The food was simple but satisfying, we had the meatball appetizer which was like a large round rice ravioli with a meat filling, in an orange-coloured sauce. I had sweet and sour fish on rice, it was great, nice side dishes came with it like cucumber and tofu. My wife had the beef noodle soup and she was not too impressed (she is Taiwanese) but loved everything else. It's relaxed and comfortable in there, all in all a place we'll return to.

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Looking forward to dining here again
By Robert of Vancouver (13 Reviews)
Submitted Saturday, September 22, 2007 - 12:05am [Dine in]

BBT has become one of our favourite neighbourhood restaurants.

Its Taiwanese cuisine is a refreshing twist on the Southern Chinese and Hong Kong dishes that my wife and I are accustomed to. There are three Taiwanese restaurants in the neighbourhood and BBT provides a much better dining experience than the others.

One of our favourite drinks is the hot ginger longan tea. The bite of the fresh ginger with the sweetness of the longan creates a much anticipated treat.

The noodle soup bowls are big for the price (less than $7). I ordered the chicken and vegetable noodles. The chicken was appropriately grilled and seasoned with black pepper. The Shanghai bok choy was tender crisp and a healthy bright green yelling “fresh”. The thick noodles were done just right. The broth was pleasant and not overly salty like at other Asian restaurants.

On a previous visit, I ordered the grilled chicken dinner and enjoyed the presentation of the accompanying veggies (hot and cold) in cute little dishes. Imagine a Japanese bento box where the compartments are in separate bowls.

Service is always friendly. The décor is simple and homey. The restaurant is often busy so we’re always lucky to get one of the last few available tables.

Two bowls of noodle soup and a pot of tea came to $18. A great deal, in my books.

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Very Taiwanese.
By eatpraylove of Vancouver (5 Reviews)
Submitted Tuesday, February 16, 2010 - 5:27pm [Dine in]

I like this place because they don't use artificial flavouring. They serve food that gives a homemade taste.

The service varies from horrible to just ok. I find that sometimes the servers mix up the orders which can be irritating. I guess it may be because of the language barrier.

Aside from that the ambiance is great. Really festive and decorative.

They have the best "Meatball Rice Wrap". Very Taiwanese.
I love their dessert! The hot grass jelly is really delicious. And their Creme Caramel is really good too.

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consistently bad food and service
By reilax3 of Vancouver (7 Reviews)
Submitted Sunday, July 26, 2009 - 6:18pm [Dine in]

BBT Cafe is one of those iffy choices for me. The food is bland and not really that great, and the service is terrible. In terms of tea, desserts and coffee they're pretty good, but almost all the light meals are bad. Everytime i go the service is bad, the food has no smell. I remember ordering a curry chicken with rice and they gave me so little sauce. i had to ask a waitress to get me some more.

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GOOD taiwanese food minus service and wait
By heather18 of Vancouver (2 Reviews)
Submitted Thursday, May 21, 2009 - 4:36am [Dine in]

Best of all the bubble tea places in Kerrisdale. Service needs consistency. Sometimes they can be really nice but sometimes they need a lot of improvement. Not somewhere to go when you’re in a rush. Food takes a long time especially when their busy around 15-20 mins maybe even longer, but it’s worth the wait. Meals don’t come at the same time. Appetizers don’t always come first. But that is how Taiwanese food is so it’s alright. I love the setting of the place- very relaxing.

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consistently terrible service
By susu of vancouver (5 Reviews)
Submitted Sunday, April 5, 2009 - 12:20am [Dine in]

I keep going back to this place because it is close to where I work, but I hate the service each time I go. I know of one friendly/competent server amidst several incompetent/rude servers. There is one girl who seems to always be working, who gives attitude to customers. Once I heard her talking to her coworker a few feet away about me in Mandarin, obviously unaware that I could understand her.
Food is OK - definitely not high quality, as reflected by the price - I suggest you stick to the staple Taiwanese dishes that you can't really screw up (Taiwanese Fried Chicken w/ Rice, for example).

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Typical. Bar girl - horrible
By melanie of Arbutus, Vancouver (1 Review)
Submitted Tuesday, January 27, 2009 - 11:06pm [Dine in]

I used to go there for the shaved ice because it is the only bbt shop around that has it. The drinks are common. They have some dishes that other bbt stores doesnt have.
Ambiance is quite nice; you can tell they spent money there.

Worst thing about bbt is that their service sucked. The bar girl who took her looks to her advantage ..she was really rude and murmured something under her breath when i asked her for something. Most time that i went, the service is bad. Except for a few waitresses who i recognize, the rest were inexperienced and very slow.

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service is terrible.
By Denzie of Vancouver (4 Reviews)
Submitted Wednesday, January 21, 2009 - 12:56am [Dine in]

The service is pretty bad at BBT cafe. They're practically prejudice against the youth. I noticed that the waiters would often deliver cups of tea to the more 'elderly' crowd and whenever my friends and i would eat there, we never got tea without us asking for it. I also recall an incident that happened last summer that made me not want to go into BBT cafe for a long time. One day i went to order a take out drink, and i ordered an almond milk tea with pearls. I waited for 5-10 mins for my drink to be ready. But there was this green drink that was made on the counter. It wasnt mine, and the drink maker asked me what i ordered. Then the waitress who served me earlier walked by and told me that the drink was mine. I said i ordered almond milk tea, but she said i ordered mint milk tea. And practically started scolding me that i wasn't speaking loud enough when i was ordering. So in the end, i was too afraid to go back to BBT cafe for a few months because she'd probably spit in my drink or something, or give me even worse service.

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smaller portion, cheapskate bbt, but both are ok.
By topgear of Richmond (4 Reviews)
Submitted Saturday, May 22, 2010 - 9:43pm [Dine in]

food was pretty good. but i think they toned food and bbt cheaper. i ordered the fried fish/rice. underneath the fish, there should be onions (cause i love onions) at the bottom. all the crispy chicken and pork should have it. i only saw fish, with usual appetizers and rice. i think portions got smaller.

i ordered pudding bbt. the first time i drank it there, i had the pudding. but this time, i had no pudding inside. (thats the main part of the bbt!!!) i asked them, wheres my pudding? they said u must add 50 cents. wtf? thts total bullshit! service is stupid as usual. my pudding bbt was to go, but made it in a glass cup. a waitress, at the last second, discovered the mistake. cheapskates! go to the one at marpole library. i think its called wang's noodle house?

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Poor Service, If There Is Any!
By sukinancy of Vancouver (1 Review)
Submitted Sunday, January 25, 2009 - 12:19am [Dine in]

Their food was good for the price but the service was poor - super slow. We ordered 6 dishes but only 3 came. We waited for a long time after we finished the first 3 (about 30 minutes) hoping the rest would be coming soon but they didn't. Later we found out the waitress who took our orders had missed the other 3, even though after I placed my orders, I reminded her there were a total of 6!!!!! She still missed it. Don't know how it happened! Their waitresses looked quite inexperienced and couldn't handle customers' requests adequately. Won't go if we have a big group. May try again if we have only 2 to give them one more chance. I like their bubble tea with pearls though. They have a minimum charge per person, even for lunch! It is a good place to relax if you have plenty of time.

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Loving their bbt, not so crazy about the service
By Monzie of Richmond (4 Reviews)
Submitted Wednesday, January 21, 2009 - 12:34am [Dine in]

BBT Cafe is a great place to go to just catch up with friends and drink some bubble tea. Out of all the other bubble tea shops I've been to in Greater Vancouver, BBT Cafe's pearls never fail. Any other bbt places I go to, I always end up comparing the pearls to BBT's.

The food at BBT Cafe is great; a pretty good selection of Taiwanese food as well. It's always served hot, although it can take a while to come. The complimentary doesn't always come first, I've had to ask for it often (and the servers rarely walk around as well). The presentation of food is decent as well - cutlery is normally clean.

The only factor I dislike about this cafe is their service. It's not dirt poor, but I wouldn't call it service either. Some servers can be very polite, but I've only come across one whom I was impressed with once and never saw her again. They aren't particularly polite, nor rude; however, they haven't ever really catered to my particular needs and it's difficult to flag a server down often.

The atmosphere of BBT Cafe has always been my favorite part of it. I love the decor and especially their newest part of the restaurant (the expansion). The washrooms can get a bit annoying since they are single; despite this, they are kept clean and aren't repulsive.

All in all, one of my favorite BBT places.... for take out. An extra 10% off!

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