Located in the Hotel Wedgewood and Spa, this spot boasts dark cherry wood, fragrant flowers, rich fabric and classic works of art to create the feel of subtle European fine dining.
I know it's not the most appropriate to judge a place based solely a Dine Out Vancouver (Friday night too) but I just can't get over how disappointing experience at Bacchus was. I was pretty excited after booking a reservation for 3 (girls night!) and reading the menu but the night just did not live up to expectations, the only saving grace was the fact that I was pretty inebriated with good company and the atmosphere was quite nice!
Our welcome by the doormen to the Wedgewood Hotel was warm and inviting. There were many people waiting to be seated in the lobby outside but the atmosphere was cozy, and the inside of the restaurant even better with the traditional classic Victorian-type decor. Things sort of went downhill when our waiter, either inexperienced or disinterested (or both), didn't greet us but rather said "let me guess you guys are here for Dine Out?" rather condescendingly. We wanted some wine with dinner but as students we don't have hundreds of dollars to shell out so we just went with the 1/2L of Prospect Winery, typical house wine being the cheapest. However, our waiter came back with a more expensive 1/2L and quickly mumbled something about it being a Shiraz or something and said "is that ok?". Caught off guard and confused, we agreed and he poured without letting us sample and it tasted off (two of us are experienced restaurant servers and know when wine is off!). Whatever, not going to let that ruin a good night out!
Food took about 15-20mins in between each course to come out, which was not a problem and to be expected during DOV. My friends appetizer salads were nothing special but I thought my duck liver parfait was pretty tasty, extremely rich and satisfying. All 3 of of us got the Sirloin for entree, which we were told could only be served Medium Rare or Medium Well - they could not do anything far and wide outside of that (which I guess meant things were not cooked to order in the kitchen!). The meat was delicately pre-sliced but tough and lacking any real flavour, it was served on top of some bland and over-peppered root vegetables. For such a high-end restaurant, dessert was not much better and one of our orders got mixed up too. There seemed to be some confusion amongst servers that night too as we were approached several times by other servers confused about the orders they were bringing out.
The real kicker was what happened at the end of night. We got separate bills between the three of us and told our waiter about the amount we wanted to put on each card, which included a $20 tip in that amount. This is not rocket science, and customers do this all the time especially when in large groups. Our waiter however, came to find us after we had finished (we were now in the bar side as we met up with other friends) and explained that because we wanted to include the tip in the amount, that he couldn't give himself the tip in the end when he closed off the bill. This shouldn't be the case with ANY restaurant operating systems, but of course we felt bad and gave him $20 cash. My friend later discovered on her credit card that the tip was in fact charged to her card and we had given him double what he deserved. She is in the process of getting her money back but wow, what an unpleasant ordeal! Don't think I will be returning back anytime soon based on this experience, there are many other high-end restaurants in downtown Vancouver that can live up to expectations even on a Dine Out night.
We really enjoy Bacchus on Sundays for the roast chicken special. For $48.00 you have a whole roast chicken that is carved and served at the table. The chicken was beautifully cooked and came with gravy, roast potatoes, carmelized beets, asparagus, carrots and what looked like lima beans (but they were good) It's not as good as a chicken dinner at home (no stuffing and I like my gravy better) but the ambiance and service in a beautiful dining room makes up for that.
The service is absolutely amazing. Wine glasses and water replenished constantly during the course of the evening. Our waiter was always around but not in an obtrusive way. He asked if we wanted the add the soup or salad to the chicken dinner, when we asked what the additional cost would be he said it was $37.50. That doesn't make sense when you're paying $48.00 for the chicken dinner.
It was a truly lovely evening out with good food, nice ambiance with subdued piano music in the background and absolutely outstanding service.
A great way to spend a Sunday evening.
The ambiance is what makes this place. The food is mediocre for the price you are paying. Drinks and appies are more fun than dinner here. I was disappointed in my last meal there this fall and barely remember what type of fish it was I had. I am curious to try the high tea but it is the most expensive that I have seen around town so I have not rushed in. The service is great at the concierge but throughout the hotel and diningroom, it is less consistent.
We just had our annual Christmas eve dinner and wondered if we could find another restuarant like the William Tell. We have eaten there for 35 years and when it closed last new years eve we went into a little shock. The value, ambiance and sevice were second to none in Vancouver. When a friend told us of Bacchus we went hoping this was the one. The restuarant reminds me so much of the better restuarants of Europe and Asia. We had the scallops, and reindeer(after all it is Christmas). Both were done to maximize the texture and taste. The waiters were trained to please and had great personalities to boot. The value for the food was at least three times cheaper for the same value if you were in Europe at a comparable eatery. I reccomend eating early as it can get busy by 6PM. It didn't surprise me though considering the all over quality for everything. This place is the perfect replacement for the William Tell!!!!
I love the interior. It looks timeless.
I had afternoon tea there. It's wonderful. Food might not be the best you ever had but it's adequate, good enough. You come here for great ambiance more than searching for the best food.
Overall, it's worth my trip. Love it!
I didn't expect to come to such a nice place and order a pizza, but I'm glad I did! I love the ambiance; the after-work crowd winding down with a nice cocktail. They have a great wine selection and the most amazing pizza in the lounge. I will definitely be back to this relaxing, luxurious spot.
Bacchus has one of the most beautiful lounges. The fireplace was lovely, the seats were comfy, the decore is, like the previous poster said, timeless and the piano player was amazing. The drinks were good, the lemon/lime tart w/ sorbet was incredible and the service was very good. Overall, one of the best nights I've had in a long time.
I think this may be the citys consistantly best lounge. The piano bar is great. The atmostphere is very romantic but still has that element of buzz here. It's a more mature crowd. Young professionals all the way to the elderly couples. I haven't had dinner here recently so as to the food I wouldnt be able to say (Yes i know i voted, but it wouldnt let me post otherwise. The food was good 4 years ago). If it's anything like the ambiance, service then this one is definetely a gem. I dont like to give out 5 stars but this one definetely deserves all 5 of them.
My friend and I ate here yesterday and it was a good solid dining experience. The food was good, but not outstanding. The service was very attentive and considering it was Dine Out, that was even more impressive. I had the smoked salmon starter, which was good, but my friend's chicken liver was delicious and I hate liver. For the entree, I had duck confit and it was very salty. The server checked with the chef and apparently it's supposed to be salty. Personally, I found it too salty to eat and it tasted like it was brined in salt so even the meat was salty. I mentioned this to the server who was happy to exchange it for the beef, which was good. The beef was sliced and done medium rare. The only downside was that it was a bit chewy and had a bit of gristle. For dessert, we both had the apple caramel cheesecake, which was really good. Overall, it was a solid dine out experience, but the entrees could have been better.
I adore afternoon tea, the fancy tea where you are usually served a very pretty tower loaded with tiny sandwiches, scones and Devon cream, and teensy pastries and cakes. It is a leisurely, convivial experience accompanied by pots and pots of tea, very conducive to lively conversation. I consider myself something of an expert on the genre and try new afternoon teas everywhere I travel.
The dining room is lovely here, and the front section by the windows and fireplace has the perfect afternoon tea ambience: poofy couches, low tables and comfortable wing chairs. It is a tad crowded, but in a nice way, and I enjoyed the buzz of the other happy diners.
How I wish I had enjoyed the food more! The teeny sandwiches had been left out uncovered and were dried out. All were lean on fillings, by which I mean had not enough filling, and the shrimp sandwiches were a tiny bit "off". I can think of no good excuse for not getting egg salad or cucumber and cream cheese finger sandwiches right. Evidently the Wedgewood staff can.
The scones and baked goods, alas, were not perfectly fresh. I suspect they had been frozen and thawed, and some of them had a distinctly day old, tired taste. If you are going to use frozen dessert cakes, you must pay careful attention to your selection...some work fairly well this way, most do not. It would be better to buy them fresh from, say, Safeway.
The hallmark of a good afternoon tea, I have learned, is the Devon Cream. Or perhaps I mean the prime indicator of the commitment of the house to the pleasure of the diner is measured by how much Devon Cream is served. We had afternoon tea for five ladies. We were served one microscopic ramekin of Devon Cream. Every afternoon tea devotee KNOWS: if you order it by yourself, alone, you get an entire ramekin to yourself (generally 1 or 2 tablespoons of Devon Cream). A surprising number of the places I have had afternoon tea in think that no matter how many diners order the tea, only one ramekin of Devon Cream per table will be served. This is mean, shabby and reflect badly on the house. I can tell you from experience, this creates unhappiness and conflict amongst the diners: we all look forward to that Devon Cream!
Service was good, although more refills of pots and milk jugs were needed. The teas were weak and tasteless. This is a common failing, oddly. Afternoon teas are usually served with mediocre tea. Special Teas in Victoria is so close by...why not use their superior blends?
All in all a nice try by the Wedgewood but definitely a miss. There are much better afternoon teas to be had in the Greater Vancouver area.
From an upscale hotel and restaurant, I expected the food and service to be top notch. I have had heard of Bacchus from friends that works near the law courts about this place. I decided to book it for Dineout Vancouver.
It was a bad experience I am not where to start. First when my girlfriend and I check our coats into the closet, the concierge took our jackets and hanged it on the rail until she had a chance to deal with it. My jacket isn't a Prada jacket but they treat it like it's some cheap jacket I got at Zeller's.
Next we didn't know what to do for drinks yet. And the waiter was trying hard to up-sell me sparkling water that I hate. I insisted I want to look at the menu and decide on wine. He seemed a bit annoyed at that point. He was way too busy talking to his co-workers and other tables, he totally (intentional?) forgot about us. We waited a good 10 minutes and he got back to us. At that time, we ordered from the Dineout Menu and my girlfriend (isn't a drinker) specifically told him water is fine. I told him I wanted the wine flight pairing. At this time, I wasn't even sure that it didn't include the dessert wine pairing too.
Then after another 10 minutes our appies showed up with the wine pairing, only to have 2 wine flight coming. Since my server was too busy again wandering off, I had to ask tell the manager who was passing by I just ordered 1 and not 2 wine flights. The server came back and became more annoyed. Saying he misinterpreted us since I was the guy order the drinks. He did not apologize at all but seemed like he wanted to confront me about what I told him that was wrong to start.
Everything was ok. The service at that point made the very standard food tastes even more ordinary. Then comes the dessert. Surprise, surprise,... my girlfriend ordered the cheesecake and I order the special chocolate dessert. We ended up with 2 choco desserts. Then the server came back and asked if everything is ok and I told him the dessert is wrong and he was a bit offended and he checked his notes in the corner and changed his tone a bit and said sorry, thing will be right over while my ice cream was melting waiting for my girlfriend's cheesecake to come. I then asked if the wine flight has any dessert pairing. He said no and asked me if I want coffee or tea? ( At this point, it feels like he's kicking me out. What if I want an ice wine? but then maybe he knows I am not going to with that attitude. )
We were very very cheesed off at this point. Finished quickly then wrap it up. With no surprise, they messed our bill up. They forgot to take off the wine flight. Then the server didn't say sorry and said I will give you another one. I am thoroughly disappointed at this point. However, that's not the end, I paid with my Visa and never got the brochure to enter the comments and draw. Maybe he (intentionally) forgot to give us. Anyways, I was so disappointed, I did not want to deal with this crap anymore and left with a minimum 15% tip to the penny. ( Don't get me wrong, I wanted to pay him a penny tip. But it really wasn't worth the 15%. Not once in my life I under-tip but this time it was tempting. )
Anyways food was worth about a $20 to $28/menu and not the $38. Wine flight was abysmal (hidden no dessert wine meaning in the wine flight.). Service is extremely unpleasant. Server and environment feels very uneasy, pretentious and snobby upscale feeling.
I expected a lot from this restaurant. Was kind of disappointed Went here with my girlfriend for DOV2009. This is a wonderful place, we were seated right at the corner walkway of the kitchen. We can see the kitchen and all but traffic was busy where we were seated. I was not too happy to sit there, was hoping to have a quiet table for the both of us. There were other tables but I guess they have to meet quota for certain waiters or something. I do not know if the food on DOV is not as good or what, but both of our dishes were very very salty. I had like two pitchers of water. I thought it was me who had an off day or something, so I asked my girlfriend to see if it was salty. She too indeed said it was salty. We did not complain or anything, we are not that type of people.
The Ambiance was great, this place is a 5 star place to dine in at. Although the chairs might need a little working on. The chair I sat on felt like the legs were going to break. I am not a big guy.
Value depends on each person.
Service was decent or solid. I expected better service than what we received. Seems like the service at the other table was way much better as they ordered two bottles of wine and yet we did not order any. We were just served food and that was it and of course refilling our waters. Other than that it was non-existent. I thought that usually high end restaurants would scrap off the tables before the dessert was served, but here we did not get that.
Food was okay, not the best, I have seen better and it was salty.
I would come here for the experience, other than that I would not pay this much for sub-par food. I rather go to a certain place near the port.
I had booked a table for the dine out this yr with my frds. Had been to this restaurant couple of times before and think that their food and embiance is ok so just want to go try their dine out with some frds.
I tried to call them and left over 10 msgs on their "dine out message line". No one ever calls me back. And one time finally someone pick up the phone from the restaurant and after I told them that I want to make a reservation for the dine out and no body ever call me back from the message that I left, then he took down my name and number and saying someone will call me back for sure... and again, still no body calls me back AT ALL. That's such a bad services. They always have someone to make reservations before when I went there. Maybe they just don't care so much about the dine out so that's why. But if they don't care about it why bother having the dine out then. This really disatisfly the customers and we ended up switch to another place.
Their food is solid and nth too special but the ambiance is pretty good.
The food tasted great. I ordered the immensley over priced giant scallops. I was so disappointed with my waiter for suggesting that wine with my scallops. But he got points for very tentative service. The room was beautiful... but i felt underaged in there.
The Bacchus experience is probably a hit or miss. For me that $180 wasn't worth it for 2 people.
This gem at the Wedgewood is a must do for anyone looking for a classy evening out. Start in the lounge for a "real" Belini served by Christine (the best cocktail server in the city).
Move over to the dinning room. Frankly everything here is first rate. I usually go for the lamb or one of their specials but there is nothing to be avoided on the menu.
Deserts are some of the most beautiful in the city.
Bacchus is one of the best hideouts in Vancouver. Be it for breakfast, lunch or dinner or even for evening tea if you are found of that ritual dont have to look far. Over the years the reputation is well maintained. Great bar and lounge. Its warm and cosy and food is craftmanship, displayed on every plate. Rack of lamb is outstanding. Beautiful place to hang out.
Over the past year, the quality of food that Bacchus chef and team offer has really gone UP and is now on par with Geraghty of West. Still not at Hawksworth level but aspiring to it. And when a superb meal for two with appetizer, entrees, dessert and a bottle of French wine is only $200, at that level, this is one of the best deal in town! West would set you back $150 per person without wine...
The service is fine if one avoids too busy times and the ambiance is always relaxing any day of the week.
Lamb, veal, foie gras and home made ice creams are a treat!
My wife & I usually go to Bacchus once a year during december. The room is very warm, plush and inviting with lots of textures, fabrics and ornate furniture. The piano player is always great, if ever there was a place that could get you into the xmas spirit, this is it.
We had all 7 appys which were for the most part quite good. The fois gras & beef terrine was excellent. The sweetbreads with caramelized endive were good but a little heavy on the capers. The wine list is good with plenty of BC wines and not too much mark-up. The cheese selection was also good but the plate presentation lacked "sex appeal". I remember when Robert Sulatcky was the Chef there, the cheese program was the best in the city.
Our server started out a bit cold, he seemed to be annoyed at something but then he eventually warmed up to us and was quite good.
I dont get it, I thaught every highly talked about restaurant in Vancouver was like WEST.
The kitchen looks like a bunch of chickens with their head cut off(ok, im over reacting)
And I mean come on, keep your kitchen somewhat clean, it resembles your food.
I bet they staff thinks they are all hot stuff winning magazine awards, but it doesnt help brainwash me in thinkin your food is GREAT!!!
I think ill just move elsewhere for good food, and come back in 10 years.
I have eaten lunch at Bacchus twice, and my visits were at least a year apart. The lunch menu was exactly the same the first time and the second time! I find it strange when a retaurant doesn't do things seasonally (resulting in frozen fish or fish not in season?) resulting in a somewhat boring experience.
The service was fine, not super attentive, but pleasant. The room is great; it has a wonderful vibe, very classic, comfortable decor. The food was good, but as I said, choices were limited. I would go back again, and hopefully to see a new menu!