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Arroy-d is a family owned and operated Thai restaurant on Cambie.
Went in there excited to try this place as Thai is one of my personal favorites.
The first lady asked us where we'd like to sit. There was only one other couple in the entire restaurant at around 6:30. They had the cushion seating, which we said, sure that looks neat.
We wait a while and then a man wearing casual street clothes approaches us -- not sure if he is the waiter -- but I guess so, he asks us what we want. I started out picking the curry prawns which were $13.99 and added a rice to that $1.50. My friend ordered something similar. He then tells us we need to add more -- pointing out on the menu there is a $15 per person charge -- which I only noticed on the menu after. I was literally 50 cents short! There was never mention of this before the hostess invited us to sit there.
He claims this is never a problem as most people order more than $15 each. I said we weren't that hungry and that would probably be too much food. The tone of his voice made us feel like second class citizens. I REPEAT NEVER, HAVE FELT THIS WAY FROM GOING TO A RESTAURANT.
He never even ask us if we wanted a drink -- which would have put us over his $15/per person minimum. By this point I felt really insulted and said 'you know what, that's fine we will eat elsewhere'.
He continued to jab at us as we made our way out of the restaurant. Saying don't come here if you don't have money to spend. I eat at restaurants usually 4-5 per week -- never encountered something like this.
This was a Monday night with as I mentioned -- 2 people in the entire restaurant space. I departed by saying fine, we will go up the street to 'Sala Thai' -- we have always been treated great there, welcomed with big smiles and their food is terrific. Not surprising the least the restaurant was 99% empty -- with this sort of attitude, I wouldn't give this place very much longer.
I understand the economy right now sucks. But It was almost like he was releasing his frustration on us -- telling us to spend more money. LOOK, you do it right -- treat people like people and things will work out. Hence Sala Thai which had over 20 people eating in it.
Unfortunately this review will only go to further the damage. I really hate to write things like this -- but I feel I'm 100% validated.
As this place is on Cambie, close to Sala Thai, I've driven by a couple times and wondered how it was. I looked on here and reviews were pretty decent. My experience was not the greatest:
Food
The food was pretty good. Had Tom Yum soup and Panaeng curry. Both were good and very spicy (ordered it hot).
Service
We were the ONLY people in the restaurant yet the one person working seemed more interested in watching TV (not kidding).
Value
OK. Nothing better. I think mine was about $12 which is fine I guess.
Ambiance
At 8pm on a Saturday night it was EMPTY. We were the only people. Not only that but it was freezing cold. I don't know how long this place has been around, but I'm sure being empty on a Saturday night is not a good sign.
Likely will not be returning unless it's for lunch.
We went on a weekday evening around 6:30 pm. There was no problem in parking as we found plenty of free street parking right outside.
Comment on Ambiance:
A fairly large restaurant with a traditional Thai style. Seating was not comfortable due to lack of warmth in the building. The server had to use short portable electric heaters with bright light at eye-level to give direct heat at the table. This cause irritation to our eyes and feels like eating at a cheap restaurant. The dishes were nice but some were chipped.
Comment on Service:
It's terrible. We were the only group eating there that night. Our server was a male wearing his casual outdoor jacket and street clothes. He was the only person serving the floor. We ordered an appetizer, entree and dessert. The server did not refill our water glasses when we needed it for our curry dishes. He seemed to be in a hurry to close up and made us feel like we cannot leave in a calm manner. The restaurant felt very empty and very cold.
Comment on Food:
The food was decent. The appetizers were somewhat oily and the portion of sauce to go with it were very little (miniture size). The entree was very spicy hot, even though we specifically ask for it to be mild. The rice was fine. The dessert was very sweet and in minature size.
Comment on Value:
The portions were tiny for the price we had to pay. There are plenty of decent Thai places in Vancouver that would give better value for your money.
Overall would not recommend to others unless you want below average experience.
Went on a weekday evening around 7pm. Parking was no problem as we found plenty of free street parking right outside.
Ambiance:
Huge resto with a more traditional Thai feel to it especially in the raised area in middle of the resto. However u need to have enough people in your group and spend enough to sit there. It's not hole in the wall nor does it have that ubiquitous pan-asian modern decor. It's certainly comfortable. The dishes were very nice looking.
Service:
Terrible. Substandard for Vancouver. We were the only couple eating there that night. Our server was a male wearing his casual street clothes. He was the only person serving the floor. We had to ask for him to bring us water after a while as we realized we were not going to be served any fluids at all. We ordered a combination appetizer, Tom Ka Gai soup, a pan friend lingcod and a bowl of rice, and 1 thai iced tea. We were not too hungry so we felt that was enough. We were also expecting to order desert later. This is when things started to get bad. The server mentioned to us more than once that we didn't order enough despite us replying that we were not very hungry and will decide later if we want more. He looked very disappointed that we didn't order more right at the start. He then brought us 2 thai iced teas but we didn't bother sending it back as i didn't mind it. Then mid meal he decides to start turning off the lights at the other end of the resturant, turned off the background music, put on his jacket and started to wrap things up. We got the hint and cut our conversation short. Before i even finished eating, he puts the bill on the table and starts cleaning up our table. Didn't bother asking us if we wanted desert or how the food was. Basically he wanted to close shop and that he did quickly cuz he left about the same time i warmed up the car to drive away.
Food:
Appy: meat skewers were ok. same as any other place. Fried chicken was very bland. Spring roll was tough to chew. Tom Ka Gai: 2 dimesional...coconut milk and chilli very distinctively....not multidimensional and full of flavor at all. Ling cod: very good, the saving grace. Thai iced tea: a tad too sweet for me but perfect for my gf.
Value:
indeed portions were tiny for the price. There are plenty of decent thai places in metro vancouver that give u better value.
Overall would not recommend if you expect decent service. But if you don't care about service at all, want a quick meal and you eat tiny portions, then give it a try.
One thing that stood out was the ample use of fresh herbs and spices in their dishes. Food was extremely tasty, unlike other thai restaurants where the sauces tasted pre-made and bland.
I agree with other reviewers that the portions are on the small side. The prices of the appetizers and soup were also ridiculously expensive; a small cup of soup costs around 7 dollars. But if you stick to the main dishes like the deep-fried ling cod which was 12 dollars, I think the prices are very reasonable.
Overall I think this is a decent place for Thai food.
my family came here two days before fathers day. the service was good, gotta give them credit for that. BUT the portions? you gotta be kidding me. its so small that its not worth it at all. especially if your paying 10-12 bux per bowl. and the curry wasnt even that good! it was so watery! ugh can believe we went there, we just wanted to try out the place but were never going back there again!
The search is over. This place is the real deal.
The food will transport you to Thailand, redolent with the herbs and spices that other non-authentic restaurants lack. Kaffir lime, mint, Thai basil, excellent fish sauce and quality produce and meat shine at this lovely family run restaurant. The pud krapow and the larp are exceptional. The penang curries are wonderful.
The service is sweet and kind. How many other places will the meal end with a lemongrass hot towel?
Wait until you see the gorgeous decor, complete with gold and green triangle pillows.
Seriously, you need to eat here.
Decor inside is nice, but that's the highlight.
Service is ok. Not really warm and friendly, usually not too many major slipups but I would say it is average to below average to what I'm accustomed to around Vancouver.
Food is ... decent. As someone mentioned, the curry seems a bit watery, though the taste is good. In general, the taste of the food is pretty good, but I've never been left amazed and there isn't any real "unique" dishes that I can't get elsewhere.
What really bothers me is the money factor. They charge for regular tea, they request minimum charge for sitting in the "nice" cushion area, they ding a service charge for 6 people or more (come on, every time we've been there it is practically empty). The dishes are a bit on the small size for what they charge, the soups, while good, are single serving (and not big) at $4-5 EACH, with no option of a large serving for the entire table.
For 5 people, no alcohol, we ran up a tab of $120, before tips. I didn't leave hungry, but I was a bit shy of being completely satiated.
They don't have anything unique or amazing enough to justify that kind of price.
In response to the previous reviewer, I must say I have to disagree with their opinion.
I've been to this restaurant several times (usually not my pick). The food is only okay. I find the curries waaaay too watery in consistency. Your rice becomes a soup because the rice can't probably absorb the liquid curry. The size of the appies are somewhat small. Even though the outside is nicely fried, the skin of the spring rolls is a little too thick, resulting in a spring roll that's all skin and minimal filling. A couple of the stir-fries we had were good. If you want really authentic Thai food, one of my faves is Sawasdee--much better choice, in terms of taste and value.
Although the staff are usually pleasant, they occasionally rush you. But polite nonetheless.
I hadn't noticed during any of my previous visits, but on my last visit (in Oct '07), I saw in their menu that they have a minimum charge per person if you want to sit in their "nice" cushioned area. I find that quite offensive because to me, that is saying that if I don't order a big/full meal which equates to more than $15 per person in my group, then I am not worthy of sitting in their "nice" seats. So I guess that means that some patrons are more important than others....interesting. Hence the ambience gets a rating of 2, even though the place is "nice" looking.
Worth a visit, but if you're a huge fan of Thai curry, then go somewhere else.
I've been eating at this restaurant ever since it was opened. I've brought my bf, gf's and family there many times.
I have one word that clearly describes their food, "AUTHENTIC". When I take one bite of their food, my taste buds start to dance with pleasure. I could taste all sorts of delicious flavors. Also the food doesn't make me thirsty at the end of the meal. I don't think they use MSG.
At Arroy-D, I like to order their fried rice or fried noodles of any kind is very delicious. Their satays are marinated very well. I always order Tom Kha soup and they're sooo addictive! The vegetables are fresh and crunchy. Not like those mushy and discolored veg you have at other restaurant. If you compare it to other restaurants like Tropika (sooo mainstream), Thai House (gross) or Red Basil (diluted), they are on the "good try" list. I don't think those places use authentic spices b/c the taste is so different and sometimes even bland.
Another word to describe this restaurant is, "CONSISTENT." The quality and quantity of the food is always the same. And this is very hard to do especially that horrible cambie construction line going on. I know this restaurant is suffering b/c every time I go there, the tables are never full. And I am very glad that they are still holding on b/c once the tunnel is done, their business will skyrocket. Parking is a disaster right now but it's all worth it.
I totally recommend this place. All of my guests (a lot of them are picky) enjoy this place and same for all the other reviewers.
I spent 10 years in Thailand and have to say after years of searching for great Thai food I have found it. Pad thai is the hardest dish for restraunts to get right and these guys do it perfectly. I would like to re paint the outside, because it is a little to purple for me. The inside is done really nice. The service is good and when we order for take out it is very fst.
I read the many good reviews, so I had to give it a try. The interior is different than I see in most places. Two platforms with the upper platform quite spacious with kneeling tables in the middle. I came on a Sunday night at around 8.30 and like another reviewer mentioned the place was totally empty aside from young couple. It was also a bit cold.
I started with a Tom Yum soup with seafood, which was outstanding. The soup base had the right thickness and the flavors were very fresh. As the main course I had the duck in red curry sauce and this is where for me the stream of good reviews did not totally apply. They serve it in a small pot together with bamboo and pineapple and I felt that the taste of the duck did not come out that well anymore. Also the number of vegetables was a bit too overwhelming. Sala Thai is in this regard better, but so far did not try out the Tom Yum soup with them.
Service was good, but then again there were only two table to cover. Overall solid experience and will return again to try another dish out.
After reading good reviews about Arroy-d Thai and I decided to try the restaurant. When you first walk in you are greeted by a lovely garden feature. I was pleasantly surprised by the decor; it's by far the nicest I've seen of any Thai restaurant. The restaurant is large and has two sections: one with regular tables and a centre section where you take your shoes off and sit on cushions.
The appetizer selection is limited and we had the deep fried tofu. The tofu was good. It was very crispy on the outside with lots of tofu goodness on the inside. We had Pad Thai, yellow curry with prawns, and chicken marinated in Thai spices wrapped in banana leaves.
The Pad Thai was pretty good; nice flavour with good size prawns instead of the small shrimp you usually get with Pad Thai. I loved the yellow curry. It was very flavourful and had a nice spice to it. I love how curried potatoes taste and at some places it seems like they just added the potato, but here you could tell the potato simmered in the curry for awhile and soaked up the flavour. Unlike other places, the curry wasn't full on onions as a filler. The only negative thing I have to say about the curry is that it was too thick. I thought the chicken was just okay, but my boyfriend really liked it as he likes the sauce you usually get with this dish. The chicken had an overpowering lemongrass flavour and it kind of bothered me. Overall, the food felt very authentic.
The service was really good. The waiter was really attentive and very polite. All the plates and serving dishes matched, which I really liked. They were a jade colour and some pieces had ornate images molded in. The curry and rice were served in bowls with lids with a slot for the spoon and everything was placed on a pedestal-like plate. The deep friend tofu came on a pedestal with a small flower-shaped bowl in the centre with the dipping sauce. I thought the matching plates and serving dishes were a really nice touch.
I have to say, though this place is never busy, it is always fabulous. I have even been to Thailand. It is way better than the Americanize Thai Way Home.
We have been there at least 20 times and it is always good. We have been there with at least 25 different people as well and they also give it rave reviews for the food.
Just wear a sweater cause it is usually a little chilly in there. Good service though and well decorated. Oh ya...also the whole family works there, grandparents even cook the food.
Just try it!
this meal was good enough to warrant my first post on this site.
like others have noted, the purple exterior of the building hides a very serene and spacious interior, with plenty of natural light. we were the only people in the restaurant, a bit strange on a sunday night.
the meal was worth it solely for the thom yam (sp?) soup - the thickest, spiciest, most flavourful version of it i've had so far.
the other dishes were all solid, the service was very friendly and professional, and there's not much more to say!
if you're looking for a good thai meal, brave the cambie construction and head here.
We popped in for a dine out experience and were pleasantly surprised. The ambience was great as they have a raised section with very decorative seating. The pud thai was delicious, not the usual tomato sauce kind you find and some psuedo-thai places, and the curry and fried rices were equally pleasing. I definitely recommend this place as its quiet, authentic and fun !
The atmospheres is pretty nice, they have an area where you can sit down on the floor on pillows, and the normal chair and table area with present music plays in the back ground.
The portions are smaller the some of the other places I have been too but it always fills me up, the good is very good and there lunch specials are great
Less then $6 for most lunch items and 12-15 for the dinner.
Service is fast and the waiters are approachable and attentive.
I would suggest this place to anyone in the area and I might even be convinced to travel some distance to eat here.
Worth a visit
Decided to try this place out as I've driven by it many times and was curious. Seated promptly and decent selections on the menu. Pretty much the norm, green curry, pad thai etc... Server recommended their special fried rice which we tried. Solid all around with the ambience not bad. Its a big place and if its not full of customers you feel like you're sitting in a big bingo hall. Overall a decent place !
We were walking down Cambie and were quite hungry. We noticed this ugly purple building that seemed to be a Thai restaurant. We entered with a very reserved "Lets give this a chance". The moment we entered we were taken aback by the lovely interior. I myself was immediately taken up by the ability to sit on the floor on pillows. Yes, what can I say I am a sucker for things like that. We ordered and the service was quick and very helpful. The portions were a little small but ended up being perfect for 2 people, I recommend if your group is larger then 2 to order 1 or 2 extra dishes. The flavor was wonderful, the ambiance was fun and cheerful clearly a surprise based on the outside appearance. Lastly, the price was amazing, for 2, with beer or wine it cost 35.00 with 2 dishes.
My girlfriend and I have been back several times already and will continue to go back. It is definitely worth a visit.
Having recently moved to Vancouver I was, from previous visits, already familiar with this city's more famous Thai restos: Montris, Salathai, Sawasadee. All of them good in their way and all of them with regrettable short-comings. Salad shrimp and ketchup in the Pad Thai at Montris, the vicious MSG rush from lunch at Sawasadee, the pasty, over-cooked rice and noodles of inferior quality from the once-great Salathai.
Situated on the unfortunate no-man's land between 12th and 16th on Cambie, Arroy-D Thai is a different kettle of fish. It offers the classic red, green and yellow curries, the traditional noodle and rice dishes but look to the details and you become aware of the difference between the food here and that of most other Thai eateries. The rice and noodles are cooked to perfection retaining a toothsome resistance when bitten, Pad Thai is made with tamarind, fish sauce, lime juice and palm sugar (the way it is traditionally made) and not ketchup, and when I ask about why the curries seem so fresh and vibrant I'm told that the kitchen grind their own herbs and spices to create the curry pastes. Nothing but coconut milk out of a can here.
For the quality on offer, the prices are ridiculously reasonable with mains priced on average between $9.00 and $11.00. Try their soups and you are invited to make immediate comparisons between their richly-extracted MSG-free Tom Yum and Tom Gha and anything else that you've experienced in Vancouver. What other Thai restaurant will offer you the wild desserts of Sweet poached warm Tapioca root with coconut milk, Black Sticky Rice, and the mysterious and intriguing appetizing salty-sweet warm Taro Root Custard? This is traditional Thai eating with Chefs care to be found in every bite.
Arroy-D will offer up surprises that you will be eager to re-visit.
| 1. | Shiro (10 m) | |
| 2. | Jun Sushi (101 m) | |
| 3. | Firewood Cafe, The (103 m) | |
| 4. | Hot Delivery (105 m) | |
| 5. | Tropika (150 m) | |
| 6. | Curry King Cafe (154 m) | |
| 7. | Shanghai Village (154 m) | |
| 8. | New Sun Restaurant (166 m) | |
| 9. | Dutch Wooden Shoe Cafe (203 m) | |
| 10. | Blenz Coffee (207 m) |