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2.5
  • Food2.5
  • Service2.5
  • Value2
  • Ambiance3
  • Reviews16

Arriva Ristorante Italiano

1537 Commercial Drive
Vancouver, BC V5L3Y1
Tel: (604) 251-1177 Reserve Online
Fax: (604) 251-7666
Neighbourhood: Grandview-Woodland
  • Cuisine: Italian
  • Price: $$$ ($30 - $45)
  • Reservations: Accepted
  • Service: Takeout, Banquet
  • Meals: Lunch, Dinner
  • Features: Gluten free, Patio, Wheelchair accessible
  • Hours: Mon - Fri: 11:30AM - 2:30PM & 5PM - 10PM, Sat - Sun: 5PM - 10PM
  • Arriva Ristorante Italiano is situated in the heart of Vancouver's "Little Italy" district. Delicious, authentic Italian cuisine has made Arriva the restaurant of choice for those seeking an excellent dining experience.

Reviews

Displaying 1 - 16 of 16 Reviews FoundSort: Useful | Helpful | Reviews | Date
Another nice Italian restaurant on the drive
By BigAnthony of North Burnaby (106 Reviews)
Submitted Friday, May 18, 2012 - 10:50pm [Dine in]

I came in here for lunch one day. Nice italian restaurant.. I had the Linguine alle Vongole - $16.95. It was a good dish, 3.5 out of 5. I will be back for dinner.
Round 2:
The wife and I came in for dinner, for an appetizer I had the Cozze alla Marinara (Mussels in sauce) - $12.95. This was a good dish, sauce was great. 4 out of 5. She had the Beef Carpaccio - $12.95. She enjoyed it and rates it a 3 out of 5.
For an entree I had the Vitello ai Funghi (Veal with Mushrooms) - $23.95. The veal was nice, thin, cooked great. The sauce was good as well but I think it was a little too saucy but was still good. 3.5 out of 5. She had the Risotto con Salsiccia (risotto with Sausage) - $16.95. She thought it was slightly under cooked but I love risotto done al dente with a slight crunch to it. I rate this risotto a 4 out of 5. She gives it a 3 out of 5. Either way it was good. We shared a Tiramisu - $7.95 for dessert. It was the typical yummy tiramisu that is served at most italian restaurants.
The service was friendly and professional. We were asking about the restaurant and they said it's been there around 25 years. We asked our server how long he's been working there and he said since the beginning. Nice to see that! We enjoyed this place and we will return.

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Just Ok lunch
By cyberspace of vancouver (88 Reviews)
Submitted Friday, March 11, 2011 - 3:48pm [Dine in]

Went or some Italian food at Arriva and the food was just ok. Service was good not rushed at all but food was very plain. Good selection but I would like to see more Italian flare to the food. The restaurant was not that busy on Friday was I was very surpised. May try it again once more.

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The Table was ours
By millar of New Westminster, Vancouver (77 Reviews)
Submitted Friday, November 27, 2009 - 8:36pm [Dine in]

We enjoyed a great family dinner. Service was friendly and the food good. The Osso Bucco was expecially good. The nicest thing was that we were not rushed. There was no feeling that we had to eat and leave. The Table was ours for the evening. So we relaxed. Enjoyed appys, entres, dessert, wine,the works. An excellent place for a family get together.

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Decent...
By trenzy of Vancouver (36 Reviews)
Submitted Tuesday, January 8, 2008 - 1:10pm [Dine in]

Pretty much the only thing I can say about this place is 'decent'. There's nothing wrong with the pasta, it's pretty good. The osso buco was well cooked, but there was nothing igniting any passion either. The room looks like it hasn't been updated in 15 years along with the menu.

The food, while tasty, is not fresh and doesn't take advantage of the terrific fresh food that you will get in a truly italian experience. I am more hard on Italian restaurants as i have high expectations... but this one just really didn't deliver.

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Don't bother..
By i ate it of Vancouver (13 Reviews)
Submitted Thursday, April 21, 2011 - 7:33pm [Dine in]

I had an early supper here tonight with my mom because we had an entertainment coupon. My first impression was slightly soured by our host/waiter (probably the owner), as he stood there staring at us, instead of greeting us. I finally figured out that he was waiting for me to say "two", as there were two of us waiting to be seated. We were seated and he tossed the menus on the table. Sigh, the customer service was sorely lacking.

We both ordered pennette (one with chicken, one with salmon), and were looked at like backward hicks when we asked what type of pasta pennette was. We considered sharing a salad as an appetizer, but saw that the menu stated that any shared plate would be charged an extra $2! What for?

We were served hard bread with oil and vinegar by the lovely 'assistant' server. I felt sympathy for the young man and woman working with/for the main server. He micromanaged them and I could see the sadness and longing for freedom in their eyes ;P. The food was just ok. My 'smoked salmon' wasn't visible to the naked eye; there were tiny slivers mixed into the sauce. The chicken pennette was so-so as well.

With one meal free, the total was $18. I would never bother to go back.
The owner needs to read a customer service manual. Being pompous and strutting around like a rooster doesn't mean you're a big deal.

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A birthday dinner I wish we could forget
By wendylou of Vancouver (Killarney) (1 Review)
Submitted Friday, April 27, 2012 - 10:42pm [Dine in]

For my daugher's 17th birthday she wanted her favourite - pasta so we gave Arriva a try. We ordered the brushetta and a half hour later the waiter came to us to say that it had been brought to the wrong table. He did his best and offered us an apology and a complimentary salad. An hour and a half after being seated our dinner hadn't arrived. The waiter avoided us and after asking him to check he comes back with simply "It's going to be a while longer". I went to talk to the head waiter and was told that it was taking so long becuase I had ordered the risotto and it takes 40 minutes to cook - basically that it was my fault. Finally 10 mintues later dinner arrived. My risotto was undercooked, the rice still had a bone. I told the waiter and he had nothing to say but made a joke that I could order something else but the kitchen takes so long getting the food out. Needless to say, we could hardly enjoy our daughters birthday at that point. She asked to speak to the manager and he began by arguing with her that we weren't there at 7:00 becuase he was at home then. Then he goes on to say that wating an 1 1/2 for dinner isn't that bad. He offered no apology, no condolences. We said we were very unhappy with our experience and wouldn't return and he said why should he do anything for us then if we weren't going to return! This was THE WORST customer service I've ever received in my life!

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In no rush to return...
By yummm of Surrey (36 Reviews)
Submitted Wednesday, May 27, 2009 - 12:52am [Dine in]

Friend had a decent meal there a while ago so we went together tonight since we were in the area. The atmosphere was fine, a bit on a dark side while the sun was so nice a bright outside. The server (owner?) was very welcoming and made nice remarks and humorous comments throughout our dinner. We had the mussels as an appetizer and were both a bit disappointed by the size of the mussels. Very tiny, but the sauce was great. I had linguine with pesto and my friend had a pasta with scallop. Both of our dishes were very plain. We shared a tiramisu for dessert which was fine, but not remarkable. Overall, the dinner was enjoyable and the service was good. The wait for the entrees was a bit long though.

Value was okay, the bill came to $73 for the two of us, we had a couple glasses of wine too. We both agreed our server deserved a good tip though, so I'd say the service was quite pleasant.

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A must!!
By jodi-lyn of vancouver (1 Review)
Submitted Saturday, November 22, 2008 - 3:50am [Dine in]

Having tried a few other Italian restaurants in 'Little Italy' ,we decided to give Arriva a visit,along with having heard a lot of good things about the place.Our small group was greeted warmly and were seated at a nice quiet table towards the back of the restaurant.The menu choices were numerous and diverse..something there to suit all tastes. I chose the veal parmiggiana,and this was the best I've ever had! Tender and flavourful.Very delicious.I would order and recommend this again and again.Our table also ordered the cozze, or steamed mussels (a hit!) as well as the cannelloni,in which the pasta was cooked perfectly and the flavours melded together beautifully.The service was quick and attentive, and the value was exceptional.The ambiance was nice too with the candle-lit tables.I would recommend this restaurant to anyone for a truly pleasurable dining experience.

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Anyone in customer service should "wow" there customer... in a good way, this was a REALLY BAD WOW!
By drres of Kitsilano, Vancouver (10 Reviews)
Submitted Saturday, April 28, 2012 - 9:38am [Dine in]

I should have knows the moment I walked into this place that I should have just turned around and left. You'd think you would get the aroma of some authentic italian food cooking as you enter the door but no. The 1st thing I could smell was the bathroom uninal cakes. After being seated by the waited who's face probably would have broken to pieces if he tried to smile I noticed the A/C was blasting on our table. We ordered our appies which took forever. When we asked why it was taking so long he said that our order was sent to another table...so... we waited 30 minutes for four little pieces of bruschetta. Afterthat we waited another hour and a half for our pasta that was over cooked and sticky. I took one bite and was done, I had already lost my appetite from the bad service. We were being polite about the experiece the whole time but not once did we recieve an appology. At the end of the meal we asked to speak to the owner who came over and instead of listening went right into offencive mode. That was that. We got up, walked out, and didn't pay. DO NOT GO HERE unless you want the worst food and service experience of your life.WOW that was BAD!

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Worst dinner experience EVER!! We were totally ignored by our server! But the server was chummy with all other tables! He never said a word to us on his own.
By slik of East Vancouver (2 Reviews)
Submitted Thursday, September 16, 2010 - 8:54pm [Dine in]

Very disappointed with the service!! We came in with good expectations based on the ratings. Don't get me wrong, the food is good but we were treated like low class people from the minute we were seated. The owner was our waiter. He came to ask what we wanted to drink at first. We said we didn't know so he said he would come back in a few minutes. He came back 10 minutes later. I ordered my meal and asked what they had to drink besides the wine menu. He just replied well what you like? Coke? And then he made some lame joke. So the food came in a timely manner, he confused the dish between my husband and myself. Put our plates down and walked away. Never said enjoy your meal or anything. Never had a follow up with how he food was. The restaurant had 4 other tables at about 30% capacity. One large table of 7 had several bottles of wine shared for tasting. They were from out of town. He was all chummy with them asking how long they were staying and where they were going next. After we were done, a female waitress/busgirl came to take our plates away. She was alright much more helpful. The owner came to bring he coffee/dessert menu. Walked away. As we ordered dessert another couple came in and was seated next to us. He explained to special of the day in detail to them. What gives? Maybe he's racist and doesn't like Asian people? My husband is white... Anyway it's too bad. The food is really good but I don't like being treated so poorly. Nothing was said to us. The guy who seated us was nice. He talked to us about the weather... Well we are NEVER coming back. I scout locations for those daily coupon deals. Won't be recommending this place!! What a shame. They could have made some money.

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The Worst Dinner In Years
By yasky6 of new westminster (2 Reviews)
Submitted Sunday, March 21, 2010 - 4:37pm [Dine in]

A group of 5 of us do a monthly ethnic dinner night out.
Our disaster of a night started with our waiter.
After a brief perusal of the wine menu I ordered a half liter of red wine for myself and partner. The waiter turned and bolted for the bar without acknowledging the other 3 members of the group. On his return he poured the half liter into 5 glasses assuming everyone was drinking. 1 of our group does not drink period and another does not drink red wine.
By the time the waiter got our drink orders correct and served we ordered 2 AntiPastos for 2 and 1 Eggplant Parmigiana. The antipasto was ok at best and the eggplant never arrived.
I ordered the ossobuco which was disgusting. The other guests had Veal Parmiggiana which was a breaded piece of gray boot leather,
Spaghetti Aglio e Olio which was closer to still in the box pasta than el dente,
Tortellini alla Panna which was ok but nothing that chef boyardee couldn't create, and the Piccata di Vitello al Limone which was deemed passable by one of our group who owns a restaurant.
3 half liter of wine, 2 appetizers (1 that didn't show up) 1 brandy and 5 entrees total was $228.00 plus tip.
I will never ever understand how this place survives. I can also guarantee that none of us will ever eat here again

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The owner totally lost it !
By chefP of Burnaby, BC (1 Review)
Submitted Monday, October 27, 2008 - 11:05am [Dine in]

It was Saturday night on Commercial drive. We went to Arriva for dinner prior to celebrating the parade of lost souls. The resturant was full, no dought due to the anual festival on Commercial.
Our party of 10 had a so-so dinner that lasted 2 1/2 hours by the time we finally got all of our food. The table was being cleared by the owner of Arriva, trying to hurry us out in order to turn the table for waiting customers. At that time I couldn't belive what was said. One of our party put his napkin on the plate when the owner was taking his plate. He went ballistic. He said out loud, you must be from Alberta or Edmonton. You don't put a napkin on a durty plate, it stains the cloth. I was so taken back by his comment that for a few minutes we all just sat there in shock. The bill was over $ 500.00 for our table and the owner had balls to insult one of us in front of everyone over a $2.00 napkin. I can not see how this resturant will continue to exist with an owner so belligerent to his customers.
We will never go back to this restaurant nor would we ever recomend it to anyone.
Maybe it's time he retired.

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no thsnks
By bella of surrey bc (3 Reviews)
Submitted Tuesday, October 17, 2006 - 7:51pm [Dine in]

I was not impressed by this restaurant at all. It was old school and I would not go back at all. The prices were a little higher for the portions you get and the washroom was dirty, washrooms tell me a lot about a place.

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Really Good Italian Food
By lorenziano of Vancouver (4 Reviews)
Submitted Tuesday, June 7, 2005 - 5:03pm [Dine in]

Both quantity and quality is superior than most in native Italy. Not to mention the price you are paying.

25 Euro compare to 20 Canadian of equivalent standard.

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Excellent Stand-by
By chairmankaga of vancouver (13 Reviews)
Submitted Saturday, January 7, 2006 - 11:37pm [Dine in]

While the food is not adventuresome, sometimes it is an excellent choice. Imagine a rainy day walking down Commercial after having a bad food experience the night before (say: a bad oyster at a new restaurant.) Where to go? Arriva! Solid food, service, and price.

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Delicious pasta
By purijcgurl of Vancouver (2 Reviews)
Submitted Wednesday, January 17, 2007 - 10:09pm [Dine in]

I've been here a few times and would recommend this restaurant for its seafood pasta. Although the servers a bit slow with the service, the pasta tastes very nice and I would return there...definitely! Nice for a romantic dinner atmosphere.

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