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3.5
  • Food3.5
  • Service3.5
  • Value3.5
  • Ambiance3.5
  • Reviews40

Al Porto Ristorante

321 Water Street
Vancouver, BC V6B1B8
Tel: (604) 683-8376 Reserve Online
Fax: (604) 683-6682

Reviews

Displaying 1 - 20 of 40 Reviews FoundSort: Useful | Helpful | Reviews | Date
Pleasantly Surprised
By KeyWester of West End, Vancouver (31 Reviews)
Submitted Friday, August 29, 2014 - 1:54pm [Dine in]

Did lunch on a Groupon. We really weren't expecting much based upon some of the previous reviews and the location, being situated in touristy Gastown. The antipasto for two was excellent and included quality prosciutto, three large prawns, provolone, salami, tomatoes, arugula, and some pickled veggies. Mains consisted of a good sized Atlantic lobster (which the kitchen had kindly split in half and cracked open the claws) with a side of al dente pasta which was substituted for risotto by request at no additional cost, and a delicious grilled scallop and prawn combo. Both dishes were accompanied by perfectly cooked green beans, squash and beets. Service was extremely pleasant and professional. Only complaint was that the chocolate ganache tort for dessert was rather tasteless. Will definitely be back.

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Dineout 2009
By xlee8 of Delta (113 Reviews)
Submitted Friday, January 16, 2009 - 11:14pm [Dine in]

Food: beef carpaccio was pretty good. texture was nice...couldve maybe used a bit of capers but still very tasty. ample portion. my b/f had the chicken liver pate which he enjoyed. it only came w/ 3 crostini's but they did refill our bread basket so we spread the pate on that instead. fair serving of the pate. roasted chicken and veal scaloppine were both good. not blow me away but satisfying. dessert was a bit weak. chocolate pave and fruit custard pie was a bit disappointing. I was really expecting a bit more...more of a taste explosion? the pie especially was a bit bland.

Service: exceptional. our waiter was very professional. from taking orders and serving the women first to making wine suggestions and taking care of our bill. the bus boys didnt know proper dining etiquette too much, but they were polite and kept our waters filled!

Value: good size of portions for the money. value was def there for dineout.

Ambiance: very busy on a friday nite. interior decor is very rustic and has an authentic feel to it. i like how there are little rooms off to the sides so you can have some privacy for larger groups.

Overall: based on this experience i would definitely return to try their regular menu.

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great selection of food
By alpha_dog of richmond (61 Reviews)
Submitted Saturday, December 6, 2008 - 10:51am [Dine in]

ate here a while back with some friends from out of the country and i remembered the food was simple yet satisfying... ordered the penne with sausage and thought it could have been better, both in terms of taste and quantity... could not really classify it as all that memorable but it did its job.
the service was great, our waitress was in our area either to check on our meals or to fill up our glasses with water so it was easy to find her when we needed her help with something.
the prices are very reasonable, they do not charge you an arm and a leg for solid italian food that you might have to pay elsewhere but the quantity of food you receive brings that aspect of it down.
love the ambiance in this place, makes you feel like you are in an authentic italian restaurant with the decor and layout, great job with that!
i would return to Al Porto, they have so much variety in their menu that i would like to try the other dishes, i am sure ill be coming here soon enough.

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Lunch was not bad today
By cyberspace of vancouver (81 Reviews)
Submitted Wednesday, April 16, 2008 - 9:00pm [Dine in]

Had lunch today and I was very surpised as the food and service was not bad. I had the blue cheese salad which is ok but not outstanding. The special they had today was black cod which was very good. The portion size was good and it was very well presented with some lentils. I like this and so would not right it off like my previous review.

The restaurant was not busy at lunch today.

Keep up with the good work.

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Nice Spot in Gastown
By lauren11 of vancouver (77 Reviews)
Submitted Sunday, February 28, 2010 - 2:52am [Dine in]

We decided to give Al Porto a try while in Gastown last week. The restaurants ambiance is quite nice, cozy, Italian and inviting. We were warmly greeted and quickly shown to a table (without a reso)by the hostess. Our server arrived quickly and offered the daily specials. Service was friendly, attentive and helpful. All our needs were anticipated (extra share plates, cutlery, fresh cracked pepper & parmigiano with all courses.)Being lunch time, our party of four decided to order two starters and two pizzas to share. The Tomato Basil Soup was delicious (with Parmesan of course!) The Catanese salad was just okay. The menu described the dish as being served with roasted red peppers and feta, we received 2 slices of fresh red bell pepper and no feta, dressing was tasy but the rest of the salad needed work! Margherita and Quattro Formaggio Pizzas were quite good. Not the best Italian inspired pizzas we've had but really quite tasty, evident fresh mozzarella, basil and tomatoes were used. Complimentry bread was apreciated, would have been better served warm with room temperature butter instead of room temperature with frozen butter. Overall we'd definitely give Al Porto a try for dinner, would love to try their pastas and other starters! Would reccomend this restaurant for an Italian evening in Gastown.

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Not Bad. Decent.
By KitsKid of Kitsilano (70 Reviews)
Submitted Tuesday, February 3, 2009 - 6:43pm [Dine in]

Another couple joined us for dinner here over the wknd. We had a reso and were sat right away. Although I was slightly disappointed where we were sat, it was very close to the entrance at a large 6 person round table, we all felt really far away from eachother but got over it shortly after; we noticed that it was super busy and that there would be no where to move us if we had asked.
They offered us the Dine Out menu, the regular menu and the wine list. Nothing terribly interesting jumped out at me from the DO menu so we opted to share a few plates instead, my girl friend ordered from the regular menu and her bf tried Dine Out.
Our food was nice, we shared the beef carpaccio - capers, vinagrette, fairly mild, not too much flavor from the beef, the mussels - 'traditional broth', I've definatley had better elsewhere, the broth was salty and the meat was really small; I know they can't help that but the type wasn't that greatest, still ate it though; obviously. We also shared a ceasar salad which was good.
Our gf also had the mussels and she felt the same way we did, for her entree she had the clam pasta; she wasn't a fan but I tried it and I really liked it, fresh, clean clam flavour, perfectly cooked pasta, light olive oil base. Yummy, I'd definalty order that.
As for the DOV- who are friend had- looked really poor. The carpaccio was the same as ours, good not great, his pasta course was rigatoni in a tomato sauce but it tasted like ketchup- really sweet, it was poorly seasoned and bland, plain, it tasted like pizza sauce not pasta sauce. His dessert was also really sad looking, 2 limp pieces of chocolate 'fudge' cake, thin, thin piece with a drizzle of white chocolate sauce. We commented to the server who btw was really nice; he was new and nervous but did a great job, and made our dining experience enjoyable- anyhow we mentioned it tasted like tootsie rolls that you get at halloween; he got a kick out of that for sure; he mentioned that people always comment on the dessert, enough said.
Overall we had a good time, nice wine list, lovely service, solid food.
I'd definalty come back eventually - but I'd ask to be sat at a better table or at least away from the door next time, as for dine out I'd skip it and order off the regular menu which was plentiful and I'm sure pretty good.

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Not worth repeating
By Pink Snoopy With Jewel of Vancouver (15 Reviews)
Submitted Friday, September 28, 2012 - 8:41pm [Dine in]

Should have read the earlier reviews. This place is just ok.

Mussel starters were very good. Big and juicy and very fresh.

But the veal marsala was way too greasy. In a rush and everything was so slow that I didn't want to bother sending it back.

Service was non existent.

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Indifferent Service
By Digby_Scallops of out there (49 Reviews)
Submitted Sunday, December 9, 2007 - 10:51am [Dine in]

Al Porto has been a dependable spot for many years. Ownership has changed and Umberto is no longer there, although the name remains.

Al Porto is located in the heart of the once trendy Gastown, which now unfortunately has become seedy and appears to be turning into more of a nightclub district. The menu was familiar & the prices downtown. There was not a hint of the absence of Umberto's influence until our waiter arrived.

No, they couldn't make a hot buttered rum, no they didn't have any eggnog ( it is Xmas) & they couldn't substitute Tia Maria in a Monte Cristo, because, you guessed it, they didn't have any.
They were out of Halibut.

Dinner service was slow and the attitude one of indifference throughout the meal. When asked what the vegetable of the day was, the response was "I don't know "(it was carrots & broccoli). One would have thought by 9:30 on a Sat night, the waiter might have glanced at the plates of what he was serving his guests.

Food quality however was overall good. The carrot soup starter was pronounced "thin." For the entrees, two had the rack of lamb and describded it as delicious. Three had a seafood medley and I had the sablefish special. Portions are not large, but for those who had an appetizer, they were satisfied.

Everyone knows great service can make middle of the road food a pleasant dining experience. And conversley, good food can be dragged down by poor service. I'm afraid our experience fell in the latter category.

Maybe it was an off night for the waiter, but in this city and at these prices, you rarely get a second chance these days. As an aside, we finished our meal up the block at the Pan Pacific where a hot buttered rum was produced, with an explanation by the bartender as to how it is prepared & differs from a rum toddy. It was 10:45 at night, but he and the waitress in a packed hotel full of Xmas parties could not have been more friendly and helpful.

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Charming Local Restaurant
By JulieS of Kitsilano Vancouver BC (1 Review)
Submitted Tuesday, April 24, 2012 - 3:19pm [Dine in]

A totally charming local restaurant in a great part of town. The ambiance is fantastic, high-end without being pretentious. The server was friendly and attentive, and took the time to go over their fairly extensive menu and make some recommendations for us. I had their house pizza as recommended by the server, and it is awesome. It comes with ham, lamb sausage, and an egg, which just makes everything on the pizza better! My friend had the seafood risotto and finished every bite! I also had the chocolate genache for dessert and it was wicked (what can I say, I am a chocolate lover!) Overall an excellent dining experience and we will gladly be back.

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Definitely much better than the Old Spaghhetti Factory up the street!
By Raincitygirl of Vancouver (2 Reviews)
Submitted Tuesday, February 14, 2012 - 4:16pm [Dine in]

There's not a whole lot of Italian fare in gastown, and for the last year I had been heading over to the Old Spaghetti Factory across the street from where I work whenever I had a hankering for Italian. It was kind of a running joke among the staff -- the food's pretty awful there but we just kept on going. Until someone told us to check out Al Porto up the street. MUCH BETTER. They run a lunch special which is actually a very good deal. At dinner they also make the best veal gnocchi, it's tender and well seasoned (and I usually don't like gnocchi!) It's also got more of that local family-owned feel than a lot of the chain restaurants in the city. Definitely would recommend.

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Good Place to Go
By oldbrogene of Kits (23 Reviews)
Submitted Tuesday, August 26, 2008 - 1:09pm [Dine in]

I went there for dinner last Saturday with 5 friends. We asked for appies - well done. Main course, pretty good also, very consistent, nothing to complain at all. The desserts OK, could be a little better. Wine list with good options. The service was the weak point of our visit. Nothing exceptional, and we had to wave lots of time to our server, but It's a ggod place to go, really.

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Horrible waiter and deceiving menu
By KaY-o-Ree of Vancouver (22 Reviews)
Submitted Wednesday, January 25, 2006 - 9:59pm [Dine in]

Tonight I went to Al Porto for Dine Out Vancouver. I also went there last year and it wasn't too bad but this year was horrible.

First off, neither the waiter nor the bus-people were smiling or very friendly or careful about their service. We had empty glasses of water almost all night.

The appetizers came as soon as we ordered - it was like fast food. My boyfriend had beef tenderloin carpaccio and I had the tuscan parfait (a pate). Both were OK-sized portions, tasted alright.

Then it took about 1/2 hour for the entree to come. My boyfriend had the Angus beef loin. When we ordered, the waiter didn't even ask how well he wanted it done - we had to advise him of that when he brought the appys. The portions were quite small, maybe 4 oz. I ordered the "Mixed Seafood Grill" - this was not what I expected AT ALL. It should have said "Mixed/Grilled Seafood Skewer". There was one piece of salmon about the size of two thumbs, one piece of halibut the same size, both very dry. There were also two prawns and a scallop - all tasted burnt. The sauce tasted almost like nothing. With a clump of mashed potatoes and a couple pieces of veggies, that was my entree - 5 bite size pieces of seafood.

Dessert portions were again quite small, but did taste OK - mine did anyway.

Anyway, I was not impressed. I would probably not go back again.

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I would not try again
By hishou of vancouver (14 Reviews)
Submitted Thursday, November 10, 2011 - 4:03pm [Dine in]

Food was not disappointing but neither impressive. Service was where I had to struggle this time; everything is so slow and I had to spend 1.5 hrs just to eat a pasta, Parmesan was brought when half of the pasta was all eaten. I think it is ok to spend here if just coming for food for a slow lunch, but I would not recommend if interested in a perfect time spending in Gastown. I myself probably would not try this place again...

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delicious food, above-and-beyond service
By kumquaticus of Richmond , BC (12 Reviews)
Submitted Tuesday, September 21, 2010 - 6:08pm [Dine in]

my husband and i decided to split an insalata mista(salad), quattro stagioni pizza, and a slice of tiramisu. our waiter was very friendly, attentive, welcoming, and informative throughout our meal. lunch began with warm, crusty on the outside, soft on the inside complimentary bread and soft, spreadable butter. we quickly polished off the bread, and after we declined a refill, the waiter offered to bring more bread anytime, should we change our minds! :) the salad that we informed the waiter that we would split arrived on two plates, so beautifully presented that i worried we would be charged for two(only charged for one:)). the pizza was cooked to perfection, with a thin, light, flavorful crust and savory toppings. the tiramisu was beautiful- moist, creamy, and delicious, but seemed a bit light on the espresso, which would have provided more balance to the sweetness of the cake and mascarpone. the food preparation was perfection, and all ingredients seemed to be of very high quality. the salad, pizza, and bread made for a substantial, satisfying lunch- totally got our money's worth. this most charming, delightful meal concluded with a cup of rich, flavorful espresso. we will definitely return. cheers!

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Good meal, nothing outstanding
By pdq of Yaletown, Vancouver (12 Reviews)
Submitted Sunday, June 22, 2008 - 11:05am [Dine in]

Penne with Gorganzola and Penne Salsiccia was fine but seemed to lack complexity of flavor that would have made it a memorable meal. Service was good but not extraordinary as we needed to ask for water and knives for one place setting. The meal was served very quick and it was a busy Saturday night. Pizza looked fantastic, we will return to try the pizza.

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Friendly Wait Staff
By tk of Vancouver (1 Review)
Submitted Thursday, November 15, 2012 - 2:20pm [Dine in]

The friendly wait staff really made our night at this little hidden jem in gastown. The food here is incredible, with a good variety of items on the menu. Would recommend in a heart beat. Tried the osso bucco and it was the best I've had in a long time, right out of Italy. The restaurant also has a lot of charm and character that you don't see in too many new places in town.

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Good to take ladies and customers
By tallmanofCanada of Van area (3 Reviews)
Submitted Monday, November 22, 2010 - 2:37pm [Dine in]

Fantastic slice of pizza! Vancouver's best for sure. My slices were a thick slice of heaven. Very tasty sauce, just enough cheese, and amazing artichoke topping! I couldn't finish the whole pizza myself even when pushing down with wine, so its exceptional value for your dollar.

This pizza was served in a dimly lit fancy shamzy restaurant sure but the service is good and attractive and they could sell it for double! AND they are very busy! Flavourful and recommended.

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Very Solid
By smithe of Vancouver (4 Reviews)
Submitted Saturday, September 4, 2010 - 11:52am [Dine in]

The food is really good. If pizza, seafood, risotto, you name it. All good. The service is much better than another "classy italian places".Servers very polites, professionals, lots of courtesy in here. Stars with bread until the desserts, olnly good words to say. Still have a bonus: the view of north shore. Worth another visit.

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I really wanted to like it, but.....
By klove of Downtown Core, Vancouver (2 Reviews)
Submitted Wednesday, May 19, 2010 - 10:48am [Dine in]

I went to this restaurant for my anniversary after reading positive reviews on this site and others. I had high expectations and ended up disappointed.

First, we were sitting upstairs which is supposed to be a little more swanky. The waitress warned us that is was really busy downstairs and that our service would be slow. It was. Strike 1.

When our starter bread came, it wasn't warm. Plus, the butter was hard and cold! It was terribly hard to spread and seemed like a terrible oversite for an Italian restaurant. Strike 2.

My boyfriend ordered one of the meat entrees which he said was OK. I ordered a margherita pizza and was shocked to see one side totally burned and inedible! Because of this restaurant's reputation, I thought I was in for the best pizza of my life. Not so. Strike 3.

I'd like to excuse them because they were super busy. But, all restaurants get super busy on the weekends. If you want to maintain a top reputation, you need to offer high end service any night of the week.

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Worst service
By Vancouver_Foodie of Vancouver (2 Reviews)
Submitted Wednesday, April 28, 2010 - 3:00pm [Dine in]

We dined at Al Porto with a larger-ish group (8 ppl or so) for Dine Out Vancouver. Although the restaurant wasn't terribly busy, our waiter was impatient, inattentive and flat out rude. He seemed so annoyed that he even had to wait on our table. And when he came to tell us that some of the listed specials on the fixed menu were not available at the time, he didn't apologize or give an explanation, he merely told us that it was our bad luck that we couldn't have them.

We couldn't figure out what we had done to be treated so poorly, because we are certainly not a group of people that would leave a bad tip or even dine and dash! We are also avid foodies, always looking for new exciting restaurants to dine at. We enjoy Dine Out Vancouver because (normally) it's a chance for restaurants to showcase themselves. Unfortunately, Al Porto demonstrated itself to have absolutely terrible service, mediocre ambiance, and an uninviting atmosphere.

I don't recommend Al Porto, and strongly encourage others to eat elsewhere.

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