We had an unexpected dinner at this restaurant when a friend and I were strolling around downtown. We did not have a reservation so we had to wait a little to get seated, which only made us hungrier as we could smell the food. While we waited for our seats, the waiter suggested we order some drinks and so we went for it.
When we finally got our table, we ordered some calamari and a mixed platter for appetizers. The food was delicious. The shahi paneer was extremely good; the sauce had that thick, creamy characteristic, orangey look that it is supposed to have. As for my friend, she had beef saag. The food was brought promptly and hot, an important detail for any food to taste good. Half the taste goes away if you bring the food cold! Would come back for Indian food if I lived here.
Wow! Last night was so bad compared to our previous experiences that we will not return. They did not have parking in the back as the lot was filled with cars from bicycle rental shop in the same strip mall. The manager – Oriental fellow basically said too bad there is nothing they can do about it. Oh well. Our server – a lovely blonde girl was very good. She was very pleasant the best part of what was a very disappointing evening.
Our waitress explained that in addition to the regular menu and the 3 course special for $28.95 they also had a roast beef special for $18.95 that included lobster bisque or salad and came with Yorkshire pudding and vegetables. I decided to go with the roast beef special and my husband decided to go with the 3 course meal. I told them that I wanted the roast beef rare. They said it might be more than rare but it would be no more than medium rare. I started off with the lobster bisque. It was a bit watery, not the greatest soup but for the price it was acceptable. My husband said his salad was very good. It was a good size and the greens were very fresh. For his entree my husband had the chicken breast with pancetta and penne pasta. He said it was okay, nothing special. My roast beef was not good at all. It had a funny texture to it and I did not enjoy it at all. When our lovely waitress asked how our meals were I told her that my dinner was not very good. She was very gracious, she apologized and asked if I would like to order something else. I replied that I would and she said she would bring me the menu again. The next thing I know the manager or whoever he is was standing by the table. He said that they had told me the beef might not be rare (that was only part of the issue – the main point was that the roast beef was probably one of the worst roast beef dinners that I’ve had). He refused to take the dish back to the kitchen. My husband said that he would change plates with me and offered me his chicken and he took the roast beef. The chicken was also very poorly prepared. My husband said that 1 of the pieces of roast beef was very well done. Dessert was a cheesecake that looked and tasted like it came from a supermarket. Through all this our waitress was so pleasant. I think she was very embarrassed by the way her co-worker had handled the whole situation.
We have gone to Ciao Bella on numerous occasions over the past few years and suggested it to friends as a place for dinner but after last night we will definitely not be going back. The gentleman who was there definitely needs to take some courses on good customer relations. You’ve lost clientele that frequented your restaurant on a regular basis. All this could be resolved by handling the situation the way that our waitress would have handled it. If you want crappy food that they will not allow you to return or compensate you for in any way then you should dine here. The manager will also treat you like you are dirt under his feet. There are too many really good Italian restaurants in Vancouver to be treated with such disrespect to eat crappy food.
The only reason for the 3 on Service is because of our waitress. If I was rating based on the manager I would give it a 1. I split the difference. I would have given her a 4 for service
This is probably the best Hong Kong Style Cafe in Vancouver in terms of food quality, variety, taste and value. Must try are: Hainan chicken, dried pork chop and beef brisket. Everything is tasty, you can't go wrong. Be sure to make reservations, line up could be long during peak meal times.
Food quality and service have gone downhill. Curry (Malaysian style) is the only thing that is still good. We had the 8-person dinner set last night which we regretted ordering due to limited choice of dishes and its portion - not enough for eight. Their claim to fame Hainan Chicken was blend and unappealing. Service was slow and sporadic, I don't recommend this place.
I definitely would never eat there again. Bland , and over priced for what you get....I ordered cheese bread, it was just bland mozza on a hot dog bun, dry ribs had no seasoning, and super dry because they were over cooked and it was 7$ for a hot dog bun with not even any flavor? Rip off....Pizza was par at best.... Ended up throwing most of the order out.
I treated my family to one of our favorite places. 6 of us. Seating is strained and could only find a couple of tables right by the very smelly washroom. People can barely squeeze past you to get in. We ordered our usual favorite chicken shawarma plates and one lamb kebab plate. The usually fabulous rice was now quite oily. The chicken shawarma was not as tasty as before and much more yellow. Tumeric? The lamb kebob was grissly, tough, raw and inedible. WOW!!!!!
Sorry I can't recommend this place any more. It has gone from great to very mediocre. Has the ownership changed?? The very stale faced indifferent woman taking our order was clearly new to us.
If you ignore my review and venture there make sure you get good seating or sit outside. Next door is a great looking place we will go to from now on.
Too bad. We used to really like this place.
The one big complaint I have with the Glowball Restaurants, why do they make their eating locations cramped?Why is everyone so close together, and put a bit of space with ambiance could make a difference with any meal.
I was in here with the lunch crowd, stuck side by side, and decided to try their fish n chip lunch box special. I really like the fish n chips, came out perfectly, crunch and the fries tasted really good. I did like their salad with vinaigrette dressing. As for the coleslaw, awful, think it maybe kimchi, but I didn't even try it after the first bite.
The fish n chips were a great deal for lunch and would go back to have it again, in the future.
The service I felt needed to be worked on, and for the managers in the corner, using their cellphones, laptops, ipads, yelling out across the floors to some trade person, left me wondering don't they have office??? I suggest all of you go in a back room to conduct your daily business, speak to trades, staff and suppliers, which I felt this was the main reason service lack any personal style. Take a look at the managers....
I would come back again for the fish n chips, and hope the service improves for my next visit.
I am not really acquainted to many places in Vancouver so I looked up some good cafes and found this one. Based on the positive reviews it got, I decided to check it out for myself.
The restaurant is really neatly decorated, but it is a little small. The quality of the food is amazing – fresh and best of all, inexpensive. The pancakes I had were fluffy and delicious, and the scrambled eggs were good as well. Oh, they serve some amazing organic coffee here. I think the whole experience was enhanced because of the staff. They were really warm and friendly at all times, despite being rather busy when I went.
This is probably the worst subway joint I have ever been to. The franchisee/owner is extremely rude and will give you an attitude if you ask her any question. She even swore at one of the other customers! Now, I am not from here but where have you seen something like that? It amazes me to see how she is still in business. The only reason why I came here was because it was close (unfortunately) to where I was staying.
As for the food itself the sandwiches weren't good. She doesn't seem to change the ingredients because they didn't taste fresh. And this is coming from someone who is not much of a picky eater. She would put very little of the vegetables I asked for (she literally counts them, one, two, three) and when I told her if she could put more, she yapped back at me saying that it would be an extra cost. Really? Thank God I don't live here but if you do, don't even bother.
I would highly L'Abattoir if you are looking for fine dining in Vancouver. Dinner here was amazing to say the least.
The restaurant was quite busy when we arrived (6pm), so we sipped some cocktails while we waited for our table to be ready. Everything is good is this restaurant, even the complimentary bread basket. The steak diane was perfectly cooked, the meat was quite tender and had the right seasoning. The chocolate dessert added the touch of sweetness I needed.
While the meal was nothing cheap, I think it was fairly priced for the quality of food, service and location. I will definitely put this restaurant on my list of places to revisit when I’m in Vancouver.
One of the best Indian meals I’ve had here in Canada. Decently priced, the food was extremely tasty and fresh. I had the lamb saag as was blown away by it. The spinach added just the right touch to the dish. The chicken vindaloo was no less; the curry sauce was very creamy and good.
As for the service, it was spot on. The waiter would come just at the right time, either to refill my glass or when either or my friends would want another serving. Prices were fair so I’d come back.
We've been to Pidgin a few times now, and it's been a great experience each time. Great, innovative drinks with fairly reasonably priced food. If you are not counting calories, a must try is the pork belly rice bowl. Rich, smoky, meaty flavour with the smooth, almost silky texture of the rice makes me think about it each time I'm near Gastown. The oyster shot is also really good.
Ambiance is solid - clean lines and a relaxing place to chat and wind down the night with yummy, yummy food.
I'm not going to mince words in this review. We had a completely disastrous event at Lily Mae's.
Understanding it's a small restaurant, we booked our party two and half weeks ahead of time, confirming with the manager, and even asking if the restaurant preferred that we order from the group menu if it will make it easier on the kitchen. The manager said it didn't matter, but would send a group menu. Time passed by. We were sent the menu only after following up, and received it 2 days before the event, with the stipulation that each guest had to pre-order their meals within 1 day.
When we arrived, the evening started out fine. But then the food didn't come. When it did arrive, only two or three people were served at a time, with long lulls between dishes, and strange overlaps happened, where someone would be finishing their main course, but the person next to them didn't get appetizers yet. Some of the food arrived cold, while others didn't arrive at all and we had to reiterate our order several times to the manager when he kept asking "What's missing now?"
Then things got weird. The manager singled out the birthday girl, brought her into the bathroom and shut the door. He then ranted about the delay in food service being the fault of our reservation being at 7:15pm when we arrived at 7:30pm. This was a complete lie since we even had an email confirmation clearly saying 7:30pm. (Even if that were the case, would starting15 min. later really make a difference?) The birthday girl came back to the table and continued to wait for her appetizer (one hour late at this point) - when the manager came back to ask for a hug from her. She reluctantly hugged him, but it was so surprising, and unprofessional. Then, he tried to hug another person at the table (that person declined, saying he didn't like to be touched).
In general, it was a very odd evening. To be fair, the food that did come hot was solid. French onion soup had a nice broth, and the duck confit was good. The other wait staff were nice, but sadly, the food isn't spectacular enough to make up for incompetent management.
Went to August Jack for the first time during the week for an early supper. Was excited to try this 'new' restaurant. Has been opened for a year apparently. We used a voucher bought online.
The menu looks good, lots of choice but doesn't overwhelm in a good way. Price wise, it's hard to say to be honest. Some items were well priced and others were through the roof considering what we got. There are Tapas dishes and mains too. The only dish that stood out were the pan fried oysters, otherwise, everything was either bland and/or slightly over done.
The drinks menu is pretty extensive, some great taps to try. There is a $10 flight ; 5 beers in these cute 4oz mason jars. 20% off a glass of wine on Wednesday .
Each night, there is great music and some drink/food special. $1 oysters on Sunday compared to $2.50 when not on special.
Service is great, lots of advice or help when needed. The restaurant was fairly empty when we visited, ambiance was good. Has an attempt of being rustic but not, a clean wooden feel of a casual dining place.
We may pop back for a drink but unlikely to order dinner.
I checked out this place when I went Downtown. I love pastries, so basically, I was in heaven. The variety of things to chose from is amazing: they serve sandwiches, coffee, cupcakes and brownies, among other baked goods.
I had a scone (vanilla bean and pear flavor) which was delicious and fresh-tasting along with some coffee. The sizes of the score are pretty big and can fill one. One thing I liked about this place was that they make their food from scratch. The restaurant itself is pretty small, so I would recommend coming here solo if you don’t want to be crowded. Although there are some tables outside, the restaurant is set up for you to buy your food and leave.
I came here with my boyfriend for a late evening meal. We were around this area and couldn't decide where to eat, so decided to check this place out.
We had to wait for like 40 minutes to be seated. Not bad for the time and location of the restaurant (busy road), but since I was starving, every minute felt like an eternity.
When we finally got a table (we got one far from the window, which was what we wanted) we went for the appetizers. I had a round of paneer pakora and it was delicious. It tasted like true pakoras. The butter chicken was also very tasty, and decently priced I must add. The curry sauce was the perfect combination of creamy, hot and not too greasy. There was also a great variety of drinks to choose from, alcoholic and non-alcoholic alike, which are not mentioned in the menu.
This is my second review of L'Abattoir within a year. I so want to love this place. Again, the food was really delicious - the service sub par.
We were one of three tables in the upstairs dining room at 6:30 PM on a Tuesday. We ordered two cocktails. I asked for a gin & tonic, with Hendricks gin, with a cucumber slice (Hendricks has cucumber notes, cucumber is recommended as a garnish). Our sweet-natured waitress said earnestly., "Oh, I don't think cucumber is something the bar regularly stocks". I let it go, and asked for a twist of lemon instead. Inside I'm thinking, "You have cucumber in some of the dishes on the menu. You're charging a fortune for a cocktail made from a premium brand booze. Tell your bartender to don his armour and go into the kitchen and steal, if he has to, a wedge of cucumber from the disgruntled kitchen staff".
I get my drink with not a lemon twist, but with a honking wedge of fresh lemon. Oh well.
20 minutes later (again, three tables upstairs) our cocktails arrive. Not 60 seconds after we start sipping them, the starters are put before us. Not nice. Bum's rush anyone? One of the starters was grilled octopus with smoked paprika sauce, fried jalapenos, pickled cucumber and breadcrumbs fried in pork fat. The octopus was super tender and the sauce a perfect foil. The other dish was a fresh crab tart, with thinly sliced green apples and fried chickpeas. Both delicious. There are large pieces of an usual fresh herb on the crab dish. My partner asks what it was. The response. "Um...hmmmm...basil?" You tell me sweetie! The correct answer is: "I don't know, let me check with the kitchen and get right back to you, so that I may endear you to me so that you might give a larger tip at the end of your special night out". We had to ask if, when dropping off the plates in the dish pit, she could pop her sweet little head in the kitchen and ask. She did. The green in question turned out to be the tops of fava bean plants. Who could have guessed?
We received our entrees not much later. Grilled tuna with big plump pitted green olives and baby potatoes. Nicely seared on the outside, more raw toward the centre - just like it should be. My partner had the smoked duck breast with duck confit and fava beans. The duck was super tender, generous in portion, very nicely smoked. Amazing sauce. The confit was stuffed into mini spring roll wrappers. Very tasty.
Then more rushing. As the dinner plated were being cleared the dessert menus were put before us (seriously. simultaneously). Not a moment to digest, unwind, reflect. It seemed as if it were a mad rush to get us the hell out the door and the table turned over (even though we were well under our "two hour limit").
A senior waiter saw our discomfort and came to chat with us. We explained that we really, really enjoyed the food, but that the timing of the service was just whacky and made us feel rushed and edgy. To the restaurant's credit, this fellow apologized sincerely and as a gesture of good faith/an apology comped our dessert. Nice gesture and we really appreciated it. Dessert was spectacular - probably one of the best I've ever had. Coffee-bean financier (small cake) with coffee ice cream, tonka bean mousse and caramelized bananas. Crazy delicious.
I really do recommend L'Abattoir for the food. It's really very tasty and the prices are reasonable. The service however, needs some tightening. That's management's job and I hope they manage to make make the investment. The food deserves service of the same level.
The organic coffee even the drip kind is the best I've had around Vancouver - The Brunch is the best , the food is made of the best quailty food and the place is relaxing and background music is always cool:) This place puts me in a good mood:). I've been eveywhere and this is the place to go for the best of Brunch- u can even get emails done happily and they even give homemade muffins with Hot Drinks :)
Lovely Indian restaurant in Vancouver. I was looking at options for ethnic food and I friend of mine who stays in Vancouver recommended me this one.
When I first arrived (without making a reservation), there was a lot of people in the restaurant. It was a Sunday night, so it was understandable. Plus, I had already come all the way here, and with the aromas coming out of the kitchen, there was no way I was going to leave without having a taste of their food.
I skipped the appetizers and went straight to the main courses. I wanted to go for something light, as Indian food can be a bit heavy, so I asked for the aloo gobi and rice. It was simply delicious. I finished off my meal with some wine and was good to go.
It was a pleasant experience dining at this Indian restaurant in Vancouver. Usually, the level of competition between these types of restaurants is quite high given the number of alternatives there are out there. Handi however, stood out for its food and service.
I had the tandoori chicken with rice, but also tried a bit of their naan on the waiter’s insistence. I am more of a rice person, but I must say, it was pretty good. I enjoyed it thoroughly. The dessert was also great; the mango cheese cake was simply delicious.
As for the service, it was excellent. The waiter was extremely polite and went out of his way to accommodate us. My daughter is a picky eater and can be difficult to please. This, however, didn't stop the staff from preparing special food for her. I was very happy with the attention they gave to us and so was she. If I am ever in Vancouver, I will come back.
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