I went for afternoon tea, and I informed the non English speaking staff that I am allergic to nuts, except for Peanuts (multiple times) and they misunderstood, thinking that I was only allergic to peanuts and when they brought out the pastries/sandwiches 30 mins later, I mentioned to the manager (the one who brought it to our table) whether it contained nuts. She then mentioned that she was not made aware of this allergy by the waitstaff. She then doubled checked with the chefs and brought it out stating that it was nut free, even though I recognized a dessert with nuts in it. Approx. 10 mins later, the manager came back to notify me that there was actually a nut in a pastry which I informed her that I had already realized this even thought it was re-assured to me that the selection provided to me contained no nuts.
They need to be more careful with nut allergies, especially when it is fatal for some (myself included). Traces of nuts are fine, however any item with an active nut ingredient will send me to the hospital. I have been to several places for afternoon tea, and each place has taken great care in providing me a nut free selection, and they usually substitute a nut free dessert for those that contain nuts (hence, I get my monies worth). This was not the case here. To be fair, there was only one item with a nut in it, so I was not bothered that they did not provide me with a substitute. The food was delicious!! In addition, I enjoyed the music from the pianist.
The staff was very friendly but at the Shangri-la, I would have assumed that they would have had English speaking staff.
As well, it would have been nice if the tea was served in a French Press, with a kettle filled with hot water, this way my tea with always be hot instead of cold in an hour. As well, the two out of the four of us received their meals (which were ordered a la carte) 15 mins before my sister and I did (we ordered the afternoon tea, as previously stated).
When the best part of your meal was dessert and the wine, it begs the question: what's wrong with this picture?
Our waiter was good, attentive and polite. No negatives on that side of the house. But, it's cramped seating and a noisy ambiance. If that's your thing, then you're in the right place. We ordered different pasta dishes. One was acceptable but not great, the other somewhat warmly mediocre. The main courses ordered were pork chops and lamb. The pork chops were good and the just plain lamb tough. We had wine with our meals as well as dessert. The dinner was not worth the price. All I can advise is to shop around town for a better, more consistent Italian restaurant.
With all the new restaurants that have opened in town in the past 10 years, this place seems to have been a bit forgotten, but it has held its standards all through this time. A few years ago, their prix fixe lunch portions were very small, and that deterred some people, but they have learned from their mistake, and now, the prix fixe lunch portions are BIG. At $29, that's unbeatable value.
I went there on several occasions recently. Every time, the food was 5-star in standard. Service, too, was attentive but non-obstructing. Best of all, the place is quiet (unlike many other restaurants), so you could carry out a conversation comfortably. Very nice decor, up-to-date, warm, and cozy. And to top it off, you get free valet parking whether you go for lunch or for dinner.
This is one of the best restaurants in town. I'll go back without hesitation.
I recently tried their butter chicken special when I caught it on their facebook page. I'm visiting in Vancouver so I gave it a try.
In a word, outstanding and delicious. Yes, I needed two words haha. The food was really good, I ordered their chicken tikka, pakora, methi and of course, the special. I went there with my wife and two kids.
It was right amount of spices, not too greasy and very authentic Indian cuisine with the Handi dish to live up their names.
The service was great, the waitress was quick and very nice to my family and me.
Finally, the cost is just down to earth. Having tried the vjs two nights before I was kinda glad I found something like handi cuisine. Great food, great service, at a great value. Just a great time.
I'm being kind of generous about this particular one, but since I'm rating a few today, it's fine.
Honestly, I wouldn't come back to this place again, but as a part of my visit to Vancouver I had to check it out.
I waited for a good 5 - 7 minutes for a table. Didn't mind, better places have kept me waiting longer. When I was finally in, the place was so crowded I thought it was a good sign.
The food was great, just as I was expecting. The service wasn't as bad with all the crowd on the restaurant but not worthy of a luxury place. That brings me to my next point, it's pretty expensive and I don't think that's their value.
I would recommend try it and if the ambiance is different, you don't mind paying way more than average indian restaurant. Otherwise, personally, there are better ones in my list, like handi, and at a better rate.
Yes, outstanding for everything.
Sushi is not one of my favorite cuisines but I can recognize good service, good food at a good price anywhere.
This is one of those places and apparently, it's pretty popular in Vancouver. I ordered the Vancouver roll since I'm visiting for two months. Spectacular! Along with some good Sashimi, you are set.
You won't spend more than $12 and that's if you really wanna stuff yourself.
The only reason I tried Stephos is because they promised that it's a MUST place when in Vancouver.
Well, I didn't mind the lines if it was going to be this good. It was! Once we got in, I ordered the Calamari and the Lasagna for my wife.
Loved them both! The food is absolutely amazing, the portions are very big and it's cheap! It's impressive how a place like that is so cheap!
Looking forward to trying it again. Staying in Vancouver for 2 months...
Coming from LA for Vancouver only for a couple of weeks, I wanted to try everything. Everything.
When it comes to spices, heavy sauces and great meets, I have to admit Mexican cuisine is my favorite but I wanted to try a few indian places in Vancouver since I heard that the Indian population here is like the Mexican population in Cali.
Out of the list, I'm trying to review each one now. This one, Handi, was by far my favorite.
It started with the ambiance, got a nice table with my friends and started with a few drinks from the bar. The place is kinda quite but not quite enough that you can have a great time with friends. The service is quick and efficient. (Specially with my refills and my orders of whiskey haha) Loved it.
If you are going with Indian food, then definitely try Handi. For me, it's the best Indian restaurant in Vancouver.
Really? Really?? Well as you can see, I don't think they are the best burritos in town at all. This place strike me as those areas in Mexico that you don't really wanna go into and much less eat at.
I tried it because of a friend when I was in Vancouver recently and coming from LA, yes, Mexican is a weekly thing for me.
This place just doesn't do any justice at all to it's name. The food is OK, not that bad but the service was just terrible. The guy who helped us was just having a bad day or something but wasn't very helpful at all.
I would say avoid it, there aren't many good Mexican places in Vancouver, but there are definitely better ones than this one.
I tried Sulam after a few friends recommended it.
First impression was that the place does not really look Indian. I've been to enough Indian restaurants to see what they usually look like and to determine patterns. That place just does not look like it.
That's not bad I would say, just odd at first.
We ordered and our food came a little bit late, but the waitress was nice and looked like she wanted to really serve as well so no complains about the service. Outstanding I would say, it's not her fault the plates are coming in a bit late. (I hope)
In terms of the value, yes, I would say it's expensive. Not the place's and food's value.
Nevertheless, not bad and I would come back again.
This place is great for a quick pizza! Its close to UBC and so we go with friends sometimes. You can also order online through their website..
They also have like indian style pizzas which I personally love like their butter chicken pizza. Or you can also go for their signature which is great as well.
I thought I wrote a review on this place...it must of disappeared or the owner removed my review. I went there with some girlfriends on a Persian night to see some belly dancing. I reserved a table for 10 and had 8 girls come for sure that night....the owner gave us a booth and wanted us to sit in two booths, I asked him I wanted a table with chairs so we can all sit together and always..the chairs will be a lot easier to get in and out from...he said that the other side where the tables were...are for 20 people...Bull@$#@%T!!!!!! He just wanted his own culture sitting there.....
The waitress was nice but did not come around all night...to ask us if we were ok...or if we wanted anything else.....they seem to have a different menu for the Persian people....and I do not know how this restaurant survives on cheap food prices and the Persian food comes delivered from North Vancouver...they do not make it there ...apparently from what someone told me....and I do think a Persian girl told me also..before that works there...
The belly dancer was nice....but the music could of been a lot higher volume....when later some of my friends were leaving....Persian people started to take over our booth...very sneaky...like snakes....cheap food and cheap people...trust me..I am CDN, European decent and I have been in the culture for more than 25 yrs. now and I never had this problem .....the way I think about them now...it's disgusting.....
The owner does not give a SHIT about customer service and the Persian People that go on FRIDAY'S, SATURDAYS AND SUNDAYS....ARE SCUM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I REALLY DO HOPE THIS PLACE CLOSES DOWN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
So I tried Handi Cuisine when they had an special for UBC students recently. Saw it over their Facebook page. Thought some Indian friends would like it and it's close enough so we tried it.
First off, the place is great when you come in. The bar tender greeted us, stepped out and fixed a table for us right there.
After having the drinks, the food came - no appetizers, we were really hungry. haha - The food was divine really. I've been to enough Indian restaurants where the food is so spicy, TOO heavy, TOO greasy, etc. This place was just perfect. The service was outstanding with him at first and then the waitress taking our food and bringing more naan and stuff. Continuously.
Love the place and for sure I would come back in a heartbeat!
To start, the place is in a sky train station, AND it's only cash. Talk about hit and run.
So you will buy a combo for about 10 - 13 bucks I'd say for OK looking sushi. The taste wasn't bad, but it wasn't good either. I would say your money is way better spent in a place like subway even. For that kind of money you can have a sweet lunch at a nice sit down sushi place.
My girlfriend wanted to do something extra special for my 40th birthday, so she took me to Kobe for dinner. I tried the Godzilla ( imported Wagyu beef ), it was so good! My girlfriend got the steak and lobster, she was equally impressed with her meal. The service was great and the atmosphere was a blast!
Do not go to this place. Just moved back to Vancouver after 8 years and decided to visit my favorite restaurant Stepho's!
Going to Stepho's was the worst experience money can buy. Food was cold, the roost lamb was more fat than meat and it was uncooked. The service was horrifying, I was waiting at my table for 30 min and no one came to take our order so I asked about the possibility of ordering my food and the waitress went crazy she said : I have other s#### I need to do man!
I finished my lunch and paid my bill walked out of the restaurant and will not go back ever again! This is how you lose a costumer how actually remembers when food and service was good in this restaurant.
Several of my friends told me about food poisoning cases in the Robson street location.
A friend and I went for dinner on April 8th and had a very bad experience at this restaurant. Started out with "dusty" wine that the waiter didn't care that I didn't enjoy--the sign of a good restaurant is that they let you taste it 1st--not here--and after they poured I said it wasn't good. Too bad!! Next ordered the steak for $43.00--had had to send it back twice to be cooked they way I ordered for--not appropriate for such a terrible piece of meat and not done--raw and I asked for medium. My friend ordered the very over-priced fish for $19.00 that we were to share--yeah right--two bites. Very poor indeed. Don't waste your time or your hard earned $$$. When we provided feedback nothing was taken off the bill--signs of an inexperienced, non-professional owneress.
I Had my standard roll dip( vegetarian) with rice vermicelli and salad. It was cooked fresh and was much superior to Vina. Very good and large fresh roll. There was a line up full of regulars. That pretty much says it all. Nice staff and good condiments. Nice to support a non chain place.
First of all , this place is cash only. I ordered a combo that put me back around 12 bucks. The fish smelled bad and the sushi pieces fell apart instantly. The rice was clearly several hours old , probably the worst sushi I've had in Vancouver .Do yourself a favour and avoid this place .
Had the same experience as another reviewer on google. Ordered a baked chicken rice and bit onto a piece of white object, probably porcelain or something. I asked the waitress (I think she was actually the owner?) to come over and showed the the piece of porcelain. She was extremely apologetic and told me that she would comp my dinner, but I told her she doesn't have to do that, i just wanted to let her know about it. At the end of the meal, I asked her for the check and she came over and said she comped my meal anyways because it was their fault. I ended up leaving a $8 tip.
|1.||Stepho's Greek Taverna|
|6.||Phnom Penh Restaurant|
|10.||Kobe Japanese Steak House|
|11.||Gotham Steakhouse & Cocktail Bar|
|13.||Les Faux Bourgeois Bistro|
|18.||Ebisu on Robson|
|2.||Seasons in the Park|
|3.||Diva at The Met|
|6.||Guu with Garlic|
|8.||Salade de Fruits Cafe|
|9.||Pink Peppercorn Seafood House|
|11.||La Grotta Del Formaggio|
|14.||Blue Water Cafe + Raw Bar|
|15.||Khunnai Chang Thai Cuisine|
|17.||Afghan Horsemen Restaurant, The|
|18.||Les Faux Bourgeois Bistro|
|19.||Terracotta Modern Chinese|
|20.||Don Francesco Ristorante|