As a previous employee (it was my first job), I am well aware of the excellent training and standards McDonalds - as a franchise - has.
In this store's particular case, I feel it has to be the WORST McDonalds store in Ontario. I'm not kidding.
This evening I ordered some food, and I noticed 2 staff members who were supposed to be working the front yelling to each other and the kitchen staff, saying, "Yo! Make that burger fast man." or " Yo, make that coffee." or "Relax, the fries just came up"...
Further - there were about 4 people in line waiting to be served, however, there was a hold up in the kitchen and so ALL 3 of the staff at the front of the store stood around waiting on food instead of continuing serving customers. This store is a brilliant example of how NOT to manage a restaurant, how customer service is NOT a priority and lastly, professionalism must be an unknown concept.
The last thing I want to hear when I'm ordering a burger, is a male kitchen worker singing to a female staff member "Ohh girl how dirty are you? aren't you dirty?" I'm seriously disappointed and will not return to this location ever again.