I just tried the Concourse restaurant, at Keele and Dundas, and I have to say it was the absolute worst I have ever had.
First of all the clubhouse sandwich was made incorrectly. It is was supposed to be made with turkey, not chicken. Secondly, the "grilled" chicken was greasy. It was so bad, I could see it. I ended up taking it off the sandwich, and blotting it with a napkin.
Also, the coffee was cold, so instead of making a fresh pot like a normal restaurant, she warmed it up in the microwave, no lie. That is something you do at home, not in a restaurant!
In addition to that, someone was smoking in the back. I could smell it, and it was gross.
In Toronto, it is illegal to smoke in restaurants. I complained, and she tried to tell me that it was coming in from outside. The doors were closed, and besides, I saw someone walking around back there with a lighted cigarette.