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Canyon Creek Chophouse

1900 The Queensway
Toronto, ON M9C5H5
Tel: (416) 621-6255 Reserve Online
Neighbourhood: Etobicoke


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
corporate changes needed
By micmac of Toronto ON (1 Review)
Submitted Sunday, October 30, 2011 - 10:07am [Dine in]

I had written a while back and was contacted by a rep the next day, which was a quick response my awareness to the fact the menu had changed form 2 sides with the entree to one only included.
Your response was that it was a corporate change to keep up with The Keg.

As a loyal canyon creek patron of many years,when the waiters would sing happy birthday to that special person, now it's a sparkler.

I going to run out of space,so here goes.
Saturday evening Oct 29/11,6pm, I treated 10 of us for my fathers 82 birthday, 2 waitresses to our table.

We all order drinks,than our food,all is fine.
first the salads,everyone got there's ,forgot mine, no problem.
mains:2 filets,2 ribs,2 steaks, appetizers.

scallops app. used to be six for$12 than 5 now 4 pieces with over cooked bacon times 2.

Mains:2 filets incorrectly cooked with the wrong sides,back to the kitchen and they now have to wait while we eat,also to mention the two filet migons are much smaller now.

Mains: two steaks on the menu don't say they are they 14oz anymore,because they are not,yet the $32+ cost is the same,both baked potatoes large but over cooked, and my regular steak was much smaller as I indicted which now also overcooked but edible.

Mains:two Ribs,Prime rib and Pastas were fantastic.

Main:fish was not to my mothers liking but was mostly her fault for trying something new,but the staff was very accommodating to her in making her something new and making sure she was happy.

In the intern ordering additional drinks took over 15 mins(bar was short staffed).

I enjoy going out and treating my friends,Canyon Creek, The Keg. Milestones, Baton Rouge and a little one by far has the best selection called The Pickle Barrel are little favs.

I believe you as a cooperation are now more concerned about the bottom line than quality that you were known for, otherwise a smart CEO would not make these changes even though subtle over the years.

I regret that my Christmas group of 25-30 will not be hear.

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