My mother and I were at Bayview Village and decided to check out the Bakery Garden Cafe for breakfast. The ambience looked good and I placed my order based on the menu that hung over the counter. We were looking forward to hang out on a leisurely morning to catch up. I ordered an Egg and Cheese Melt, which was shown to be priced at $6.69. My mother ordered an omelette. While the server was preparing our food, he told me that our meal came with a bagel and he asked which we preferred. He offered a sesame bagel but not being too keen on that, I asked if they had a cheese bagel instead. He said yes and I asked again, "Does this come with the meal?" He replied yes. When we were making payment, I asked for water to go with my coffee and the cashier said she needed to charge 75 cents for it. I paid for it. After payment, I asked for my receipt as it was not readily offered. I saw that there was an extra charge of 60 cents for the cheese bagel. Also, I was overcharged for my main item by more than 20%.

All these would not have seemed so bad if not for the terrible attitude shown by the manager, Alem, who didn't seem to care or listen. She made no apology for the overcharge. Because of the "bagel included" and ill communication, I had to pay for something I didn't need. All she said was too bad, you didn't read the signs properly. She pointed out the sign and nowhere on the sign did it say there is an additional charge for that item. She said, you should have checked the prices on the bread baskets. Hello! I was ordering from the menu, I wasn't shopping for bread. She even asked me to go ahead, write this bad review. For sure I will not be stepping in there again.