Mr. Mike's Steakhouse & Bar (formerly Mr. Mike's West Coast Grill) has been around for decades. Things have changed over the years, but the main focus has remained on steaks and burgers.
Located on the Scott Road corridor, where Canadian Tire used to be. The Other Half and I dropped in for Friday lunch to "celebrate" a job layoff (mine - but that's a story for another place and time).
It wasn't very busy when we arrived around 12:30. We were greeted pleasantly, but there seemed to be some difficulty in deciding where to seat us; it took two young ladies a few minutes...
Ambiance - since I know it was a Canadian Tire store, I kinda can't get that out of my mind. Very high warehouse-type ceilings, slate tile floors, dark upholstered booths, low coffee tables with low club chairs. It is very new, very clean. Also, I think it might get VERY loud later in the day. Even with just a few people in there, it seemed echoing, noisy.
The OH ordered pepper steak cubes and linguine with extra garlic bread. I dithered, but ended up with my usual steak sandwich with an upgrade from fries to a caesar salad. Hey, it's a steakhouse....gotta try the steak! The portion of linguine was ample, the peppered steak cubes were plentiful, the whole dish flavourful and the pasta was perfectly al-dente. The extra garlic bread was less of a success - they use a garlic-flavoured oil on pretty flabby french bread and charged $3 for two pieces. My steak sandwich came on the same gutless garlic bread, but was garnished with two very decent breaded onion rings. The steak itself was amazing.... very tender, very tasty, and cooked perfectly (for me, that's "rare"). Caesar salad was also excellent - fresh crispy romaine, a zingy dressing and real parmesan cheese shavings on top. There WERE croutons in there, all two of them - I counted.
For three beers and two meals, the bill was $60.00. For lunch! Yeah, that's what I said too. Seems a bit steep for a steak sandwich and a pasta dish. The beers were the chain's "house brew", and I guess that excuses the higher price for them.
Service - a very young server who seemed nervous and hesitant. Might be her first serving job, and we've all been new at the job once. We had some paperwork along with us (re: layoff), and were busy with that for a while. She seemed to want to get us served and get us out of there. It was NOT busy; no one was waiting for our table.
Having said all that, I would go back here before I go back to the Keg. It's worth a look, even if just to see what they did with the decorating of what was a warehouse store.
We decided to try Mr. Mike's with some friends of ours the other night. Upon arrival we were kindly greeted and shown to a table in the lounge, we liked the large booths and simple, yet classy decor. We were quickly greeted by our server and offered beverages, she described the restaurants features and made drink / food reccomendations which was appreciated. We ordered a salad appy which took about 20 minutes to arrive. Salad was alright, a little uninspired but acceptable, others in our group enjoyed their appy. My fiance tried the West Coast Chicken Filo which he described as quite bland, the dish was served with maybe 2 tbsp of bland rice pilaf and about 4 over steamed broccoli florets, needless to say he left hungry and dissapointed. I opted for the China Town Stir Fry without the chicken, again the dish was uninspiring and not prepeared that well. A huge plate of chow mein, only about a third actually tossed in the sauce, topped with a few veggies (I would have thought they'd have added extra veg in lieu of my no chicken request, as they do advertise the dish as "available meatless" - which was the same price as with meat.') Dish was so bland I had to request soy sauce to add a little flavor! My fiance and I each had 2 beverages, the shared salad appy and our two entrees, with tip we walked out of Mr. Mike's for $80.00.......good service but the quality of food is certaintly not up to par with its price......even as a vegetarian, I'd rather go to the Keg for thier awesome appys and salads, my fiance can enjoy a great meal, and we can walk away for under $80 bucks.......Just not worth it!
Went there for lunch on Aug 29th. Server (man in pink shirt) was not at all gracious in receiving us at the entrance to restaurant. There were 4 of us and he told us to just go in and find a seat for ourselves. The restaurant was empty at 2 P.M. The food was delivered in a reasonable period of time but the server (same man in pink shirt) was totally unfriendly throughout. He appeared to wish that we were gone. When we did leave he (or anyone else for that matter) was nowhere to be seen. We wondered if anyone was in the restauarant other than us. Some of my family had the baked onion soup. It looked great but had "no flavour" at all. The mike burger was o.k. but not like the good old days. No salad bar, no baked potatoe. Very expensive for both the wharehouse atmosphere, cheap furnishings and mediocre food. Keg beats this place into the ground. In fact IHOP, AB C, Pantry all beat the cr** out of this place on the service front. The best thing you could do to help your business here is to train your staff that customers are their reason for being there. If your other stores are like this one, you won't be around long.
The only thing that kept me in a semi happy frame of mind was the Canucks winning the 4th game that day. My wife and I decided to visit Mr. Mikes as we remember the great salad bar they used to have but -no more. I noticed that there were no cloth napkins or cutlery on the table, only a small lonely candle of which we had to ask her to light it for us, halfway through the meal. I ordered the steak and potatoe combo and it was decent while the wife ordered the seafood steak dish, which was filling for her as she is a small lady. Service was good, ambiance was mediocre, price was too expensive. You could shoot a cannon through the place as it was dead at 7p.m. on a Sunday. We were dissapointed and even though I tipped the waitress, we will not go back. Sorry, but the keg has you beat!
Went with family for dinner as we had seen it and remembered the old Mr. Mike's and particularly the Mikeburger. Naturally that was what was ordered. Tasted just like it was remembered, the right amount of sauce, very nice french bread, juicy patty and melted cheese. Perfect retro feel and tastes. The lounge is a little loud, but we choose to sit in the dining room which is much more relaxed. Service was attentive without being to pushy, a very solid place.
I definitely have had the worst experiences at Mr. Mikes. My boyfriend and I enjoy 2 certain dishes there and this was the only thing that kept us coming back..for a little while. The last experience I had with the Management at Mr. Mikes just pushed me over the edge. The service when dining in the restaurant is O.K., however we decided that we didn't enjoy ourselves in the restaurant and the next time we were craving our certain dishes we would order out.
So flash forward we order out from Mr. Mikes, We get our food and go home. Our order was TOTALLY wrong. I called the restaurant and a manager was very apologetic and said the next time we came in or ordered out he would replace the meal for free.
Now most people would want BOTH replaced for the hassle but we were content with this (we know people make mistakes).
A few months later my boyfriend calls in to make the order and I go and pick it up. I asked for the manager on duty and explained what had happened earlier. She then proceeded to say to me: If you wanted "FREE food" your boyfriend should have told us on the phone.
I was outraged! We did not want free food..we wanted the meal replaced their restaurant had messed up. She told me that I was not getting "free food" from her and made me pay for our meals. I asked her for her restaurant manager's card and her district manager's card. She unwillingly gave me both.
I sent them both emails two months ago and have not heard back! Not even an apology or anything.
Remember guys: 1 person will tell 10 people who will then tell 10 other people who then tell 10 other people...etc etc...
Good luck with your terrible restaurant and service!
Not going to lie... First time I came here I had a bad experience. Service was low and the food quality was not as I expected it should be. HOWEVER, last night I thought that I would take my daughter out and give this place another try. SERVICE... stellar. Always a drink refill, waitress was very well put together and had great food suggestions. She actually knew what she was talking about! FOOD.... Appies were the Stuffed Mushrooms which were TDF! Deliscious! Quesadilla was stuffed full of good stuff... lots of good quality chicken in it. For dinner my girl just did the Strips and Fries. Very solid and a good quality chicken finger. I did the Smugglers Cove Sirloin with mashers and a piece of corn. Steak was cooked to PERFECTION. Was perfect. Seafood was cooked well.... just great all the way around. DESSERT... at the waitresses suggestion we had the Brownie. YUM! TOTALLY PERFECT! I must say.... whatever has changed here... KEEP IT UP! Congrats to all the staff that worked last night to make this a wonderful dinner experience.
Ever since this location opened, we have been wanting to try it for a Mr. Mike Burger that we remembered from our teenage years in the 1970's. The old Mike burger, if you remember, was freshly ground steak, that was char broiled to perfection right in front of you, with special Mr. Mike seasoning salt, served on crusty French garlic bread, delicious baked potato, and a salad bar that was awesome.
What we ate today, tasted more like it came from the frozen food aisle in the grocery store. It was a frozen patty, on a soft poor excuse for a bun, dripping in grease, no baked potato, and no salad bar anywhere in sight.
The manager even tried to convince us that Head Office told him the food was the exact replica of the original burger.
Oh no it isn't! I used to work at the old Mr. Mikes on Granville and 70th in the 1970's. And I made hundreds of Mike Burgers.
There is zero ambiance in this old Canadian Tire building, and looks pretty much like any other bar on the Scott Road strip - loud music, and more of a bar set up than a cozy restaurant. I can just imagine that it gets very LOUD in there at night.
The service was prompt enough, but we did overhear another patron complaining that it took 20 minutes to get served a glass of wine.
The manager did mention that if we wanted an original Mr. Mikes from the original franchise, we would have to go to Kamloops!
The only good thing I can say was the beer was cold.
2 Burgers, 2 beers, $40.00 with tip.
we won't go back
It was mothers day and I wanted a steak so we headed over to the newly opened Mr.Mikes on Scott Road. We walked in and were seated right away. It was nice and bright and looked like every other modern steak joint on the planet. Service staff were polite but had too many tables assigned to each of them so they constantly on the move or out of sight.
We were surprised to find out that the new Mr.mikes was nothing like the ones we used to visit as kids. No salad bar, no baked potatoes. The food was just ok- our steaks were nice. Not great, just nice. Both the rib eye and the sirloin were on the small side- in fact the rib eye looked like a fast fry cut you see in the grocery store- very flat, thin and without much flavor. For the small portion sizes it was way over priced.
Dinner for two adults and 1 child including 2 pop and 1 beer, 1 appy (shared) and three meals came to $98- BEFORE TIP! Yes you read that right- $98.00 Next time I will leave the kid at home and head across the street to the competition- the prices are just as high but the quality and value are worth it.
our rather large group go here often, because of the service and their willingness to accommodate us each time we arrive. sometimes we have to add a couple seats, but this never seems to be a bother to the staff members,
service is very good and we have never been kept waiting for drinks or having our orders taken! Keep up the good work! Thanks.
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