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  • Food2.5
  • Service2
  • Value3.5
  • Ambiance3
  • Reviews5

Jerusalem Grill

15933 Fraser Hwy, #105
Surrey, BC V4N0Y3
Tel: (604) 593-5603 Order Online


Displaying 1 - 5 of 5 Reviews FoundSort: Useful | Helpful | Reviews | Date
Decent restaurant but there is a catch
By Huge of Surrey (139 Reviews)
Submitted Friday, February 7, 2014 - 7:03pm [Dine in]

Went here with the family to try something different and use up an Entertainment coupon. We order some dishes that came out hot and tasty. The server gave us some free soup to try out. The ambiance is decent but nothing to write home about. The value was good for what you pay for. The serveice was attentive and polite when we were there. I read the reviews from others and we had no issues with the service. When we came to pay, we had an Entertainment coupon, stating buy one entree and get the second for free. Well apparently they were screwed over by the Entertainment book as a lot of customers use the coupon and they were losing money. The server said that the books were being sold for less than the entree and customers were buying several books and using them. The server did not honor the free entree but gave us $5 off the bill. I was a little perturd by this as they should have something on their window to advise customers that they will not honor Entertainment coupons. Other than that, I would return for a future visit.

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worst customer service ever
By girlie of Surrey bc (1 Review)
Submitted Thursday, July 10, 2014 - 9:03pm [Dine in]

we went to eat there and the service was bad the food is ok but not the best
it's pricy . you have to watch what did you order they add things on the price you didn't
order. and make sure you know what you eat. they add extra money on the bill and when you ask them
they said tips. tips we put it not them..
will not go again and not recommend it to any friends

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Guys stop flirting with customers
By Wk of surrey bc (12 Reviews)
Submitted Saturday, October 5, 2013 - 2:01pm [Take-out]

This place has gone from good to worst what a rip off when on menu 10 piece chicken is $12.99 and I was charged $19.99 just for chicken..the owner and his guys are to busy flirting with customers and not even concerned about other customers sitting there..The food mother thing do your math 3 skewers for $14.99 comes to $5.00 a skewer for what 3 piece of meat and ground lamb I say rip off..would not recommend family to go in here with your children..

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Amazing authentic middle eastern restaurant
By Sam2013 of surrey,bc (1 Review)
Submitted Friday, November 1, 2013 - 2:54pm [Dine in]

I am a regular customer at Jerusalem Grill for the past two years,and I have not had one bad experience yet,and I believe I never will.
My wife and I and both of our children can't imagine our weekend without visiting this restaurant and the sweetest owner Ash,the food is well priced,always fresh meats,salads,sauces,and the best thing is that the owner promises not to use any preservatives,and all of the food items are made from scratch with extra love and care as he says lol
I have reviewed the only two reviews on this website,and I highly disagree with that customer for the following reasons
1)the 10 pcs of fried chicken was for $12.99 as a special price for the first year,and the menue has been changed since then and offers different prices and more items.check menue at WWW.JERUSALEM-GRILL.CA
2)the platter for $14.99 with the three assorted skewers is no #14 on the menue and it includes 1 skewer of chicken,1beef,1 lamb,either rice or homemade fries,two fresh hand cut salads,hummus and garlic dips,1 pita bread,one can of soft drink..all for $15 dollars ,how does that work out to be $5/skewer!!!!!!
If you have not visited J.Grill you have been missing out on this unique restaurant.
Go J.Grill go

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Worst Customer Service
By Shay.H of Surrey (1 Review)
Submitted Monday, May 6, 2013 - 7:45pm [Delivery]

We waited over an hour for our food to be delivered, the order that was finally delivered was wrong, he left without giving us the complete order, when confronted we were told it was our fault and that the rest of the order would not be delivered to us even though we were charged for it already. WORST CUSTOMER SERVICE EVER especially coming from the owner!!!!!!!!!!!!!!!

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