A long standing American fast food burger chain that specializes in non-frozen beef patties. This location is situated in Grandview Corners Shopping Center.
Wanted to see what they hype was about. Apparently the only hype is that you get too many fries and pay too much. This place is expensive. However, it's a better deal than White Spot and you DO get a better burger. The fries are also similar to White Spots, just longer in shape and not as overdone. So, why do they think this place is so special? Vera's makes a decent burger for around the same price. The only difference is Vera's isn't soggy. This burger was so soggy it was nasty. The meat was cooked nice though. The fries? Ya, they give you a lot, too many! They are cooked in peanut oil so they say there is no cholesterol. Well they are still greasy. Fries are better than Vera's though. Anyway, nothing special about the fries. They should have a smaller size for fries. Clearly this place was designed for Americans who over-eat. If I eat here again, I will buy just the burger.
Bottom line: Better than all the fast food joints for sure, but you can get better burgers and fries at some of the better restaurants around.
It took them so long and after all the wait and all the hype we figured we could get (sorry we would get) a fanatstic juicy burger. The burger was just normal. Not bad. Definitely not excelelnt or exciting. And with all the delay and bad service they think giving us a few peanuts to bite on is compensation.
Anyway, try it once but honestly Vera's does it better. Can't recommend at these high prices. It isnt gourmet. Just gourmet priced.
Burger and fries and drink for $15. It better be excellent in every aspect . NOT excellent! I stated at the time of order I would be reviewing my meal on line and at these prices it better be memorable.
Staffing :- Very nice and professional
Food :- Burger slighty pink , Should have returned .They stated all burgers are only cooked well done
Loved the ability to load burger with a dozen garnishes . I over did it and it was a mess. My fault.
Fries . mediocre at best , Peanut oil had been saponified/over heated and you could smell it upon entering .Consequently the fries had been discoloured and tasted off . Someone had over heated the oil and killed it . MUST CLEAN AND CHANGE OIL in Fryer.
This a new venture and they have a learning curve that will have to improve the get a following in South Surrey.
Overall rating 2.5 / 5
Will try again .and rate again
The name of the chain says it all. They do burgers and fries, and they do it very well. Tasty all beef patty loaded with toppings including grilled onions and mushrooms (that one doesn't have to pay extra for). Fries that are cooked to order, and thus are hot and crispy, having been cooked in peanut oil. A few salted, roasted in shell peanuts to whet the appetite while waiting was nice as well. Staff were courteous, and the cleanliness of the place was very apparent. A good new entry into the fast food market.
Five Guys is live heaven coming into South Surrey. I first had Five Guys at their Park Royal location and have been
hooked ever since.
Food: Double Bacon Cheeseburger with some toppings and a large fries and a regular drink. Soooo gooooooood!!!
Value: Expensive at 15 bucks but worth it. Burger was big and juicy. The fries are ginormous and they give u almost a 2nd full cup extra in the bag. I ate it all but for others this could be shared with a few people.
Ambience: it is red and white with bags of potatoes, containers of oil, and boxes of peanuts which are available to munch on while you wait.
Service: Friendly workers and smile.
If you want a good burger, forget Red Robin or Fat Burger. Go to Five Guys!
Five Guys is called that probably because you eat for one but pay for five. Do you know how much a hamburger is here? And it is nothing special. I mean unless you deem the branded paper in the tray a unique factor. The staff are just like any other fast food joint running around, rushing you to place your order and putting the burger on the tray, etc and the fries were definitely off. Perhaps too old? Oily/off fries and regular hamburger for $12? No thanks
What do the Mountain Gorilla, the Sumatran Rhinoceros, the California Condor and a decent hamburger all have in common? They're all on the endangered species list. At least so it seems in the case of the hamburger, which has been reduced to an appalling state over the years by burger chain price wars and pubs that use barely edible burgers as loss leaders to flog more beer.
Enter Five Guys. A burger chain, true, but one with higher aspirations. At Five Guys they custom make your burger from fresh ingredients while you wait, and serve you with a smile.
Interestingly, Five Guys wasn't our first choice this particular day. My partner and I had gone to the nearby Milestones in search of a bite - both of us being in the rare mood for a hamburger and banking on the usually reliable Milestones to acquit themselves adequately on such a basic task. Well. We stood at the hostess desk - while idle staff in the bar watched on indifferently - for five minutes while the hostess gave directions to someone on the phone, neither making eye contact with us or acknowledging us in any way. She did apologize once the call was completed, but the tone had been set. We only had to sit at our table for another 6 - 7 minutes - waiting for a server while people seated after us in the adjacent section had already received waters and had their drink orders taken - to decide to take our commerce elsewhere. Milestones, shame on you! It will be a long time before I go back.
We'd picked up burgers at the nearby Five Guys once before and been happy, so back we went. We weren't disappointed. Great burgers made the way you want, and more fries than we could eat. Small wonder they were much busier than Milestones!
Only teenagers could possible like this. And that is until someone tells them it's not good, terrible and it is expensive. Then they too won't like it. Really over priced, really normal to below average. Low end patrons meet high-end burger prices! Will not be returning. At least better than all the Chinese food that is popping up everywhere. Can't stomach seeing another sushi restaurant.