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I am really surprised by the reviews on here. We regularly dine at Big Ridge, and always enjoy the experience. Plus the restaurant and pub are both always packed. That's usually the sign of happy customers.
As for food:
The pulled pork slider appetizers are fantastic. Juicy pork, pretzel buns and slaw. I never eat pork in life, but always order these. I can't help myself!
The Asian menu is amazing. If you're expecting authentic Asian food, get a grip- you're at a brew pub after all. But with Western expectations, these dishes are fantastic, and CHEAP. Most noodle based dishes will last us for two meals of leftovers (three if I order it myself). The plate is overflowing. The chow mein is my favourite. Very light, not greasy, and nice salty flavours (which I love). My dearest loves the nightmarket noodle, as do many of our friends. The butter chicken is not great, but we live so close to amazing authentic Indian food that nothing can compete.
Spicy green beans are SPICY, but delicious. Salads are meh, but the cheddar ale soup is delicious. Burgers are not groundbreaking, but will leave you satisfied.
The beer is alright. Not nearly as good as Granville Island in my opinion, but decent. I like lagers, seasonals and novelty beers, which GI does better.
We have dined here in the pub, in the dining room, and numerous times with large groups for parties. Each time we have had excellent service, especially given how busy the place usually is. Don't dine in the pub and expect restaurant level service though- you won't get it. It's a pub!
Here's an example of a bill. The last meal, my friend and I shared, and order meals to go for our lovelies who were playing hockey. Here's the breakdown:
Pulled pork sliders
Spicy green beans
Butter chicken
Two orders of night market noodle
Two beers
One pop
One cookie skillet.
With tax and tip it was under $80. Not bad for 4 people, including appies, drinks, and dessert.
Anyways, like everything in life, some people will enjoy it, and others will not. Remember: You're at a brew pub. If you're expecting outstanding pizza, pasta, or cultural food, your expectations are too high. Eat some fries or wings, and get your beer on!
We tried the newly relocated Big Ridge late on a Friday night. The decor is warmer and more updated, but I can't help but feel like it looks like any other restaurant now, and the semi kitschy feel of the denim, down-home country family fun place is gone. Still, it's a comfortable place for some drinks and share plates with friends.
We tried the nachos, Montreal pizza (with smoked meat and curds) and a few rounds of drinks - the featured beer, various martinis, hot alcoholic drinks. The pizza was so-so, as were the drinks. But the nachos - possibly the best nacho platter out there. At 20 bucks, we thought it was a little over priced, but what came was a large mountain of chips, topped with fresh and delicious toppings (avocado and cucumber guacamole, sour cream that was closer to tzaziki sauce, tasty sausage, etc).
I'd definitely come back for the nachos but not sure if anything else really stood out.
Like so many other reviewers posting lately, I had looked forward to the new location. Sigh.
The Other Half and I took my son and his partner out for dinner on a Sunday evening. Wait for the restaurant side was 45 min to an hour. The pub side was walk-in, and so we did.
It was VERY loud. Not just with the people there, but the ambient noise was too much. Sound on the multiple TV's seemed bothersome. We scootched together two small tables and waited. The server was very busy, and it took her a while to notice us (despite a few friendly waves to let her know we were there). I rated the service as "solid" because she was really making an effort.
Menu has changed, and not for the better. Some of the old stand-bys are gone (calamari - it WAS great), and the prices seemed to have taken a major jump upwards.
Ordered two appies to split four ways, and four entrees. Best we could come up with for comments on the food was "s'OK"
It looks like they've spent a lot of money on the complete overhaul/redesign but it doesn't seem as individual and welcoming as the old location. Again, I would agree with several recent reviews that say you might as well go to the Cactus Club/similar chain. There is no sense of individuality.
Very disappointing, won't go back soon.
Big Ridge used to be amazing pre-location change. It had creative dishes at a decent price, and their wok items pleasantly defied expectations in terms of price and quantity for the type of restaurant it was. Ah, those were the days.
My family and I came here several months ago to check out the new location and we were disappointed beyond belief. Service was severely lacking, the food was overpriced, bland, and in small portions, and it took forever to come out of the kitchen. Last Saturday we made another trip and while the experience was better, it wasn’t enough to guarantee any future business from us.
My mom had the fish and chips for $17.99. It came with two very curly pieces of fish (Wtf? How does that even happen?) and a decent amount of fries. It also came with a generous serving of coleslaw. I sampled the fries and the fish and I found them to be satisfactory but commonplace. You can basically get the same thing at White Spot but for a much cheaper price.
Dad got the chicken chow mein. I also sampled his and it was alright – definitely not up to par with previous orders from the old place. Gone is the amazing wok hei flavour. Chicken was a bit bland.
My brother and I both had the mac n’ cheese with a panko crust ($13.99) as it was the only pasta on the menu. Given the type of restaurant it was, I expected to see a classier mac n’ cheese, but nooo. What we got was a bland, small serving of mac n’ cheese. The pasta was cooked al dente, but that’s as good as it got. The sauce tasted like the base I make for alfredo sauce at home, and I guess the mice (nonexistent, thankfully) made do with the cheese because I couldn’t detect any. At least fill the dish right up. It looks ridiculously cheap. I ate my entire serving and had to nibble at the dishes mentioned above before I felt begrudgingly full. To put this into proper perspective, I usually only ever eat half of a pasta dish.
Bill came to a total of $75-something for four mains and 2 glasses of orange juice.
tl;dr: Promising menu changes without promising results. Overpriced. Food slow coming out of the kitchen. Rehire the old chefs. Also, close the patio doors if it’s windy out. People don’t like to feel cold while eating. Not worth a revisit.
Our group from work had dined at the old location frequently for lunch. The new location however proved disappointing. No longer is there a lunch menu but they have removed the Chicken Fried Rice (it was the best).
So instead of lunch being a reasonable price it is now out of our price range. The portions of any of the Chinese dishes are too large for lunch and too costly. Too bad we had enjoyed the atmosphere. The service is still outstanding.
I like many was anxiously awaiting the opening of the new Big Ridge on 152nd in Surrey. We went with in the first week of opening and found the food to be OK, service & beer very good however the menu did lack some of the old favorites.
Whoever designed the restaurant must have come right out of restaurant design 101 where all the restaurants look the same. A place to welcome and wait, bar to the right and eating area to the left. This is supposed to be a brew pub not a Keg or any number of restaurants I could name that look the same. I was very disappointed they didn't incorporate some of their unique features like the open wood burning pizza oven, which is now gas and hidden. The kitchen is also out of sight and hidden from the patrons. In the past the open kitchen brought life to the place, was somewhat entertaining and gave us all the atmosphere that I'm sure many of us were expecting in the new facility. Sorry to say I won't be rushing back, not to say my experience was bad, it was just OK.
Big Ridge used to be one of our favourite restaurants. Not any more. They are now open at their new location across the highway... good luck getting into the parking lot if you're coming from the east (you have to make an illegal u-turn on the always busy 152nd. St.). The worst part is the noise level inside the restaurant. The music and din is so loud, I wish you luck trying to have a conversation with the person across the table from you.
They have changed their menu, prices are up and lots of their good standby's are now gone the way of the dodo. I used to order their Chicken Fried Rice, it was one of the best around, not on the menu anymore. Ordered the Chicken Chow Mein...blah. Not up to it's usual standard. Too bad Big Ridge, you've lost some VERY LOYAL CUSTOMERS.
Half price wings on Tuesdays. Regular $9.99. Good wings with all kinds of flavours to choose from and the wings are good sized unlike a lot of establishments. Had the house special pizza in addition to the wings and it was a winner. Others in the party had the chow mein and Shanghai noodle bowl. Nothing but compliments. A little pricey but not outrageous. Service was a little lacking. Only 4 settings for 6 people and we had to ask for 2 more. Don't like asking for common sense things. 6 people 6 settings. Coffee was lukewarm but plentiful. Restroom was clean. No air conditioning but the overhead doors to the patio were up.
I was visiting a friend in the area and decided to give this place a try. I heard they have good beer.
I had a Hawaiian pizza which was pretty good, and my wife had the chowder. For some reason the chowder had prosciutto, which actually works. My friend had the chicken burger with blue cheese. He reports the cheese overpowered everything else, so it didn't work at all.
The beer selection wasn't as amazing as I had heard, but they do have some good choices. I had an ale that tasted like a stronger version of Sleeman's, and my friend had the black and tan, which he says was okay, but not spectaular. If you want to try something different but not too exotic, the beers here are for you. Mrs. Chasiubow was the driver so she only had iced tea.
The ambience is publike and welcoming, the place is clean, and the servers seem to know their work, so it is a nice place to sit on a sunny afternoon.
Recommended, but only if you are nearby.
I'm a beer geek...and I must say big Ridge passes muster. While the brew here is not as good as at the amazing Steamworks in Vancouver, it's pretty decent. I like their IPA and their nut-brown a LOT. Service-- pretty good. Food-- average pub fare. A good place to watch a game, but a bit loud for dinner or conversation.
I have been a regular at the Big Ridge for the last 5 years and have enjoyed the ambiance and food at both the old (across the street) and new locations. With the transition from the old location to the new location, I was looking forward to the new look with the same old great menu and beer.
However, to my surprise, the menu has changed and has reflected much higher prices both on their food and drinks. I was highly disappointed in the increase in pricing, however, as a person involved in the business community, I would understand that the upgrade in both location and atmosphere came at a cost of higher food prices.
Don't get me wrong, both the food and beer at the BR is still considered outstanding, however, I feel that the restaurant gouges their patrons when it comes to substitutions. An example would be ordering any entree from their wok menu, it would come with the dish and a side of rice, should you decide to make a substitution for the rice to either noodles or extra vegetables instead, you are charge with a $3.00 substitution fee, which I feel is excessive.
Overall, the food, drinks, staff and atmosphere at the BR is great and I normally wouldn't hesitate to go there, however, with the area expanding and more and more selection of other restaurants begin to emerge, I may start to explore other options that would give better overall value as loyalty can reach a point in the pocket book.
After a somewhat disappointing first visit of the NEW Big Ridge pub, we figured "why not give it another try". This was the worst mistake ever!
First visit - My wife and I ordered the Mac & Cheese, Pulled Pork Appie & Spaghetti W/meatballs....the food was blend and disappointing. The manager had asked how the food was, we replied with a comment "what happened to the old menu? It seems you have gotten rid of all of our favourites!" The manager was quick to respond with "well everyone has a favourite and we can't accommodate to everyone's old favorites otherwise it'd deceive the purpose of starting a new menu with a new restaurant." (we were apparently not the first people made this comment, the manager did not seem impressed).....that should have been a red flag right there...
Second visit - after a couple of months of refusing to go back, we decided to give it a second go, big mistake!
We had ordered (based on recommendations from the waitress) Onion Rings, Singaporean noodles & Five Cheese and garlic Pizza.
Onion Rings - The onion rings are beer battered and served with ketchup and parmesan lime dip. The onion rings were undercooked (still gooey inside), underseasoned, & just plain sad. The dip was runny and blend....What happened to the delicious sounding dip?
Singaporean noodles - This was highly recommended from the waitress and after tasting it, I had confirmed that she has no tastebuds. The food was so oily yet blend that we had to ask the waitress for some hot sauce (she brought franks hot sauce....) I dumped the entire cup of it on the noodles.... good ol' franks...makes even the worst food taste like something.
Five Cheese & Garlic Pizza - first of all, you think with a name like "Five Cheese & garlic" you would assume the pizza would actually taste like anything other than ricotta (blend).....This was a greasy piece of something....worst pizza ever.....I mean worst pizza ever.... even Little Caesars' pizza was better.
Our server asked if the food was good, and I replied "no, no it's not" she did not seem concerned and went on her way. The total bill came to $40 (not good value in my mind) and as in the title "Should have gone to Cactus Club"....at least with paying $40, you know you'd get a great meal and good looking waitresses. I will never go back to the NEW Big Ridge and I advise everyone to save thier money.
The food made my wife & I sick from all the oil in the food.... Too bad.....the pub used to be one of our favourite places....Word of advice to the owners, "if you have several customers saying that you destroyed your menu, you might want to listen."
The Big Ridge has a new menu since they moved accrross the stree a few months ago. Seating in the pub section lacks tables & relies on bar stools. A pool table in the middle of the room (uggh). TVs everywhere, do people really go to a pub to watch TV? The menu is very expensive nachos are $19!!! and not better than anywhere else. The outdoor patio is facing the noisiest street in North America and the tables are cheap & wobbly.
It is fairly busy because it is new but as soon as that wears off I think most people would rather go to a Cactus Club, Milesstones, Keg (better & less expensive) The parking lot is a construction zone & access is difficult
Went to Big Ridge new location expecting great things. Found poorly designed tight space but at least a somewhat warm atmosphere. Pool table in the middle of the room with no room to play was awkward.
Service was slow and the waitress was distracted. Ordered the fried chicken as felt like comfort food. The waitress seemed surprised it was on the menu as she had never heard of it before.
The chicken was half raw, and everything else was dry and tasteless. When I complained about the chicken the waitress shrugged and walked away. We then had to go find her twice for more drinks.
Overall considering the high expectations I would say that so far the new Big Ridge is a dismal failure.
We love the pizza at Big Ridge.....creative toppings, thin crust, no grease and cooked in a wood oven, it's awesome, and on Sundays they are all half price (the beer is on special also). We've been many times and the service is consistently great.....definatly a good neighbourhood pub!
This is your typical pub/restaurant. If I am not wrong, it belongs to the Mark James Group of restaurants.
About 1/3 of the menu is "Wok". It is an open kitchen, and we could see all the food being cooked and plated. The portion is humongous. But as an asian, I will definitely not order the wok items.
The 2 of us shared a Fried Calamari and Chicken Wings. I had the pizza with Italian Sausage and my friend had the Beef Ribs.
The calamari was excellent, chicken wings decent, pizza very good and my friend definitely enjoyed the Beef Ribs.
Service was friendly, but a tad slow (the place was packed for lunch).
Ambience was pretty good, considering it is in a strip mall in Surrey. Saw a notice saying they have a magician on site during one of the weeknights (can't remember which though).
Return. Very likely if I am in the neighborhood, considering the limited alternatives in the area.
Had their lamb burger and fries for lunch today. Sounded lovely on the menu: cumin, feta, tomatoes, green peppers, onions, etc.
Well, what a disappoinment. I got a dry lamb burger, very bland, with 2 tiny pieces of chopped tomato and green pepper and a little red onion. I would have needed a magnifying glass to find any feta there! Not even a hint of cumin. The bun was the low-end, poor quality "sawdust" quality white bread. The fries were okay but nothing to write home about.
This came with a price tag of $14. For a lunchtime burger and fries!
Next time, I'll stay home and cook my own -- I can make a much better burger.
We were also pretty much left alone after we ordered -- didn't even get the waitress coming by to ask how everything was, so I guess, legally, I could have not paid.
I did, but I won't come back here again.
Had a large party here on Saturday night (25-30 people). We ended up having more people than expected, but the staff didn't panic at all - they calmly and professionally moved some stuff around to accomodate us. The wait staff handled our large group very efficiently and were never bitchy (as is the case most other places with large groups). They were fantastic - will definitely be back again and again.
My friend took me here for my birthday and I have to say that I was neither impressed nor disappointed. The service was alright and the ambiance was nice however my meal was nothing to call home about. Overall I am not really sure whether I will return again...I guess I'll decide that when the time comes.
It's and OK place and great place to drop by if you are in the neighbourhood especially on Sundays because the beer is cheap and pizzas are half priced. The pizzas are good. Thin crusted. I especially like the vegetarian. Some of the Wok dishes are OK some not so OK. The ambiance is average (typical pub/restaurant. Service is good. It isn't fine dining or anything but neither are the prices. It's also a good place to hang out after work with colleagues.
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