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Richmond Restaurant Reviews
Charcoal Sushi and BBQ Restaurant7997 Westminster Hwy, Unit 250, Richmond
Charcoal never dissapoints!
By zilla of Vancouver (5 Reviews)
Submitted Friday, May 4, 2012 - 7:42pm [Dine in]

This place is better every time we go! Korean style BBQ in the center of the table, and some crazy sushi rolls on their menu. There is a photo album at each table with almost every menu item on it! Nice ambience, prices are great and has better service than similar spots around town. I would highly recommend it!

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Izumi-Ya7971 Alderbridge Way, #160, Richmond
Good buffet!!
By traveljunkey of Richmond , BC, Canada (2 Reviews)
Submitted Thursday, May 3, 2012 - 2:29pm [Dine in]

Just tried out there new buffet - $9.99 for lunch or dinner with lots to choose from. Very good authentic Japanese food made in their kitchen at the back of their store. I will be going back for sure! The service to get in was a little slow, but they have only been open for a few days ;)

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Ninkazu Japanese Restaurant4231 Hazelbridge Way, #205, Richmond
My Go-To AYCE
By aftertaste of Vancouver (4 Reviews)
Submitted Wednesday, May 2, 2012 - 2:07am [Dine in]

I'm always satisfied with their "Late Night" ($13.95) menu, but I do get their "Lite Dinner" ($20.95) menu if my hunger can bear to wait until 9:30pm.

In my opinion their food is pretty much up to par with regular non-all-you-can-eat Japanese restaurants.

The pros of the "Late Night" menu would of course be the price. But the advantage of ordering from the the "Lite Dinner" menu would be certain menu items that I like:
unlimited sashimi (as opposed to a limit of 6 pieces per person on the "Late Night" menu),
chopped scallop sushi (you can only get the cone version from the "Late Night" menu ... which I find to be a lot messier),
shark fin sushi (tastes like jelly fish from Chinese restaurants),
wakame sushi,
tuna tataki (tuna sashimi that's cooked on the outside),
and New York steak (thin pieces of steak that I really enjoy it, but it might be a bit plain for others).

For either menu, I always tick off orders of sashimi, miso soup, oyster motoyaki, agedashi tofu, beef teriyaki, chicken katsu, chicken karrage and jello for dessert. These dishes always come out tasty.

Some items I don't recommend from Ninkazu are their gyozas, unagi fried rice, and salmon kama. The unagi fried rice tasted like bad fried rice with little to no unagi, and the salmon kama is just a deep fried fish head that's very difficult to eat.

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Charthouse Restaurant3866 Bayview St., #200, Richmond
Place has gone downhill......over priced for Sub-Par food.
By canucksfan13 of South Surrey (6 Reviews)
Submitted Tuesday, May 1, 2012 - 9:07am [Dine in]

We had eaten here previously a couple times and the was food was pretty good. Decided to give it a try again but started to get 2nd throughts after reading the other recently bad reviews. We are kind of the mindset that "don't believe it before you try it" so we decided to go anyway.

The Owner sat us....he kept walking around like he was "the man" ....was kinda weird. The server was young but polite and quiet....seemed to have a basic knowledge of the menu but no a lot of confidence.

I had the 7oz sirloin which was pretty good actually....had it medium rare and the cook did a good job. The prawns and scallops were decent. The baked potato was really dry like it was nuked in the microwave. No matter how much butter I put on it didn't really help! The vegatables were dry and hard. Absolutely no flavor. The mushrooms, onions and tomato's beside the steak were mush.

My wife had a pasta dish. She had a chicken breast added to the dish for $4.95 but the chicken was just that pre-cooked and cut chicken breast you'd buy in the deli aisle with the fake grill marks. She said the dish was "edible" but overall quite bad. Sauce was dry with little flavor.

With the desert we split, entree's, and 2 glasses of wine it was nearly $70.00 and totally not worth it. You could get a way better meal for the same price or less.

The decor in there is still from the early 90's or late 80's.

If in the area, I highly recommend you do NOT eat there. Try the Sockeye City Grill, Tepanade or even one of the local fish and chip joints.....you'll be way happier!!!

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Paesano's Restaurant12240 Second Avenue, #250, Richmond
Genuine ambience that made the evening
By Rj of WHITE ROCK BC (1 Review)
Submitted Sunday, April 29, 2012 - 11:23am [Dine in]

As I travel I eat out a lot, so I appreciated the personal attention and friendly atmosphere almost as much as the tasty food, Paesanos gets my thumbs up for being "human" and the difference by not being yet another of the faceless chains made the all the difference for us. If you shop at The Brick, maybe move on . . .

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Carver's Steakhouse7211 Westminster Highway, Richmond
Sooooo Good!!!!!
By Pat McGee of Vancouver (downtown) (1 Review)
Submitted Tuesday, April 24, 2012 - 7:58pm [Dine in]

Normally I do not write reviews but I had such a great experience here I thought I should share. I had heard some good things about this place and decided to finally give it a try. My friend and I went in on a Friday night and managed to snag a corner booth! Already off to a great start!

We were greeted with menus and water right away. The server explained to us that we could choose entrees individually or we could make it a 3 course for just a few dollars more. Well we decided to treat ourselves. I started off with the asparagus salad and my friend had the chowder. We both had steaks (it is a steakhouse after all). My filet was the best steak I have had in quite awhile (even better than my husband's cooking). My friend Lisa chose the Rib Eye and somehow managed to eat the whole thing! I couldn't believe it. And since we had come on a Friday night we also got crab legs as well for no extra charge! We were informed they do this every Friday. Note to self....Come back next Friday.

We were so stuffed from our meals that we decided to take our desserts home with us which the server wrapped up nicely and even separately for us.

Overall the service was very attentive. Our water and wine were topped up regularly, which is always a big plus. The steaks were flavorful and juicy and I was very satisfied with everything. I think I may have found a new favorite dining spot!

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Pho 99 Vietnamese Noodle House8611 Alexandra Road, #180, Richmond
good pho no complaints here
By homerj108 of Oakridge (21 Reviews)
Submitted Monday, April 23, 2012 - 9:29pm [Dine in]

we went on a weekday afternoon around 2 pm, the restaurant was not busy, i like the booths at this place and it is never too busy, and no wait for a table. Ordered a special pho and a pork chop sandwich, salad roll and an avocado shake, the sandwich was exceptional, great fresh bread and good meaty filling. The pho was ok, seems like the pho was sitting around for a bit because the noodles were in a sticky clump, which tells me they were sitting in the bowl for a while. salad roll was acceptable, i didn't try the avocado shake. Not my favourite pho in the area, but i would return without hesitation.

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American Grille Restaurant7571 Westminister Hwy, Richmond
Best steak in a long time
By hydeeho of Burnaby (182 Reviews)
Submitted Sunday, April 22, 2012 - 3:57pm [Dine in]

Party of 4 with travelzoo vouchers on a Wed night. 2 rib steaks, 1 baby back ribs, 1 rack of lamb. Shared starters and shared dessert. I had the steak and partner had the baby backs. We shared the 3 piece spring roll starter listed at $11. Wow almost $4 a roll. Back ribs came with salad and fries and looked like a meal. The steak came with onion rings and a few slices of mushroom. Definitely needed more. Some kind of a veg or carb would have enhanced the plate. Steak was perfectly done and of good size. Fellow diner had the rack of lamb and the plate was full of veggies and potato gnocchi. I would have loved to have some of this on my $28 steak. Ended with a shared banana creme brule. If you use the parkade give your license plate # to the waiter or busboy. Don't buy a parking ticket, they charge $4 an hour and I saw someone checking plates. The waiters here are professionals and it shows. The restaurant is a kind of casual elegant. Good spacing of tables. If you could envision yourself in a foreign country in a cafe called the American Grille this would be it.

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Cactus Club Cafe5500 No. 3 Road, Richmond
Getting better all the time
By pkwok of Shaughnessy, Vancouver (123 Reviews)
Submitted Saturday, April 21, 2012 - 11:02pm [Dine in]

Over my last 3 visits in the last 2 years, every visit has given me a better impression of this place. Rob Feenie is definitely making an impact here. The food is incredible. Not just the "RF" designated items (which used to be the case a few years ago), but everything is good now. Prices are not cheap, but considering that you often pay more at "5 star restaurants" without getting food this tasty, I think the value is outstanding. Portions are decent, and ingredients are always very fresh. The service can't be compared to those "5 star" places, but is what you would expect at an affordable fine dining establishment. I will return.

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Tropika4151 Hazelbridge Way, #1830, Richmond
You have to know the restaurant policy before you eat here!
By Beezwax of burnaby and vancouver (1 Review)
Submitted Saturday, April 21, 2012 - 1:53am [Dine in]

I dined there for the first time today...alone, because I couldn't convince my "meat and potatoes" husband to step into an ethnic restaurant. This is the second time I've experienced Malaysian food. The first time was somewhere in Vancouver with some co-workers who took care of all the ordering and I thought they were quite tasty. So this time when I was handed the menu, I just pointed at the pictures. It turned out to be a combo that costed $16, can't recall what it's call for the life of me, but all I remember was in the picture it had a bowl of steaming yellow rice.

When my food arrived, to my surprise it came with a bowl of steamed white rice. So, I called over a nice gentleman with a tie and asked why my rice was not yellow and he pretty much accused me of being ignorant of their restaurant policy that they have different types of rice and that it's my responsibility to know and tell the waiter what kind of rice I wanted. When I explained that it was my first time in that restaurant and that I had pointed at the picture on the menu and couldn't pronounce any of the names much less what they meant. It didn't even occur to me that the picture didn't tell the whole story and he snapped at me that "of course they had to put a bowl of random rice in the picture to let the customers know that it comes with one! Just because it's yellow doesn't mean that's what I'd get" And boy, did he sound upset with me....

After all that fuss, I found that the food was nothing to write home about. It was pretty bland and the curry didn't quite hit a spot. Needless to say, my first impression of this place was beyond disappointing. I definitely would not come back here again.

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Charthouse Restaurant3866 Bayview St., #200, Richmond
This restaurant's biggest problem is now the owner
By HollywoodOz of Steveston BC (2 Reviews)
Submitted Thursday, April 19, 2012 - 8:29pm [Dine in]

Have been here before, was served food that was not just bad but rotten. The manager at the time turned his nose up at us when we told him it wasn't good enough, telling us he would only comp half of it but that "you have to pay for the rest because you ate some." Horrible horrible experience.

So when we saw they had new ownership, we went back for a try, to see if the new people had got it right.

Sadly, the 'new people' is the same manager who refused to admit his obviously frozen (and twice warmed up) food was bad and treated us like criminals when we sent it back.

We took a look at the food on a few people's tables before sitting down, could see that it was just as bad as previously experienced, and with the former manager walking towards us with a scowl, we left without ordering. The expressions on customers faces was one we remembered - it said "They expect me to eat this?"

This once manager, now owner, thinks that if he serves bad food it won't matter, because the largely tourists that walk in the door will fly home and never tell anyone locally how bad it is. The only locals who go there are older people who just want somewhere quiet to sit and finish a tasteless dish.

In my experience, this is the worst restaurant not just in Steveston, but in BC.

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Rhino's Kitchen~新犀牛便屋5300 No.3 Rd, #322, Richmond
Much much better than what used to be there!
By technicality of South Van (9 Reviews)
Submitted Tuesday, April 17, 2012 - 10:25pm [Dine in]

Goodness, I was so excited to hear that California Cafe had been replaced by a new establishment, and boy am I glad to have tried it. The newest addition to the Top Gun family, I have to say that everything was fairly decent.

Food: Extremely solid and great cheap eats. We ordered four lunch dishes: Fish Cutlet with Fries, Braised Beef Ribs with Rice, Seafood Rice Vermicelli in Lobster Soup, and Baked Spaghetti with Bacon, Mushrooms, and Wiener. The fish cutlet was extremely moist, light, well seasoned, and not at all oily like most fried foods. The Baked Spaghetti was fantastic as well, the tomato base was flavourful, but tart, as all tomato bases should. The flavours from the various ingredients were well balanced, as bacon can sometimes overpower light sauces such as this. The Beef Ribs were a slight disappointment, a little tough and chewy, but to be expected, given the cut of meat. The sauce made it worth it though, peppery, sweet, and smokey, a great addition to the flavour of the meat. And finally. The Seafood Vermicelli was absolutely divine. The vermicelli itself wasn't cooked until soggy, perfectly al dente complimenting the abundance of fresh ingredients such as imitation crab, fish tofu, sole filet, bok choy, and crispy, barely cooked, shrimp. And to top it all off, the lobster base was the thing that tied it all together. Thick, creamy, rich, but not overbearing.

Service: Fantastic. The manager came by and thanked us for coming, chatted a little. Laughed at us while we fought with each other over the food.

Value: Definitely worth it. Under $40 for four lunches plus drinks (3 hot, 1 cold).

Ambiance: A lot of fun, they had a fabric that resembled rhino skin for the back of the chair, some rhino stickers on the wall, interesting painting on the ceiling.

Overall. Thank god that California Cafe is gone. Rhino's Kitchen is going to do very, very well. :D

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Northern Delicacy4151 Hazelbridge Way, Unit 2788, Richmond
Surly Service and 'meh' food
By Gidge of Vancouver (93 Reviews)
Submitted Monday, April 16, 2012 - 10:08pm [Dine in]

It's been over a year since I've been back and quite disappointed to see that service, food quality, and value are slipping downhill and fast. Northern Delicacy has been resting on its laurels for too long, thinking perhaps their location within Aberdeen has got it made.

Food: northern dim sum and cuisine, ordered a-la-carte. Steam pork dumplings (xiao long bao) were of average sized, made fresh (thank goodness), and juicy enough. Fried pork buns were dry and lacking in meat filling. Dan Dan noodle was horribly made and was this tasteless soupy mess - how can a northern restaurant screw up on the dan dan noodles? Other small dishes items were mediocre to disappointing. Don't know if it's because we arrived at 1:00pm and got all the leftovers.

Service: seated right away because the restaurant was only half full. Waitress came by to take our order and food took quite a long time to arrive. We had to remind several staff who kept walking past us, for simple things like vinegar sauce, extra bowl or napkins.The staff appeared very pitiful working there and it shows.

Value: expensive for what you get. Relatively small portions combined with poorly executed food makes for low value-enjoyment level.

Ambiance/location: conveniently located in Aberdeen Centre and a quick hop away if you're heading for a Daiso run. If you can avoid Aberdeen though, you should as the parking lot is horrendously designed. Restaurant decor and seating arrangement are nicely laid out. For the 'wow' factor, there is a larger than life-sized terracotta warrior manning the entrance. Tables and chairs are showing their age and the overall appearance of the place is still presentable but looking a bit tired.

Unfortunately, this place is a pass.

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Kiriri Japanese Cuisine & Sushi Bar8780 Blundell Road, Unit 190, Richmond
Very Expensive
By Xitheaven of Richmond (9 Reviews)
Submitted Monday, April 16, 2012 - 1:04pm [Dine in]

I read a lot of reviews saying this place had good quality food and the price was reasonable. I'm not sure if they upped the prices but when I was there a few weeks ago it was very very pricey. A friend and I were there for dinner on a week night, around 6pm. The place was quite empty, there were only two tables filled.

We love trying new food so we decided on a geoduck sashimi salad, spider roll and red tuna sashimi to share among the two of us. We wanted to order more but these three dishes already added up to around $50 - that's $25/person and we weren't willing to spend more than that for so little food. The geoduck was new to us and good, it came in a tiny bowl. The tuna sashimi was fresh (again, portion was small); spider roll - nothing to complain about. So if you have extra cash lying around then sure, try it. If you're on a budget, I would suggest spending your precious money elsewhere.

I did a search for Kiriri menu online and only found a version on Urbanspoon that didn't look anything like the menu we got at the restaurant. Not sure if this is a take out menu or lunch menu...

The waiter was very attentive - so attentive it got on my nerves. The whole time we were deciding on our order, he just stood there and it made me uneasy. Maybe this is just me, some people might like this(???)

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Vivacity Restaurant8351 Alexandra Road, #110, Richmond
Poor Customer Service
By rokiman of New Westminster BC (1 Review)
Submitted Sunday, April 15, 2012 - 11:37pm [Dine in]

Dated on April 15th, 2012, after 8 pm.

This is one of the restaurant that providing the worst customer service in Vancouver.

The waitress and waiters were pretty rude while trying to promote sales.

We brought in a crab that was just caught in North Vancouver, but unsure if the restaurant would take it so we ask politely. The Cantonese waitress agreed with us paying $8 of processing fee, but continuously criticize how small the crab is, hoping we would order additional dish.

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After the dishes we ordered were appearing on the table. We were trying to request some spicy sauces with the waiter nearby setting up/ cleaning up a table. But some how, we were ignored, so we asked a second time. The waiter then suddenly reply with angry and impatient voice told us in Mandarin "Don't you see I am busy!"

Then, the same waitress that criticize the size of the crab we brought in came forward and told us that "the waiter doesn't know mandarin well, what he meant was he will bring the spice to us soon".

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At this point, we still did not think much about their attitude, and we were still enjoying the dinner after 8pm.

Now another problem arose while we were trying to get our bill. The same waitress dealt with earlier came to us and told us, "the visa card machine was not functional, and we will have to pay in cash".

It was a little awkward but we still took it, and decided to split the bill and trying to pay in cash.
For ease of calculation of splitting the bill, we asked to get some changes with the waitress. But she refused, and answered "they do not have any changes at all". But one of us caught her with changes by the cashier.......

At this point, I believe any people with a reasonable common sense would be unhappy about the situation.

So we decided only to pay a few dollars of tips. The waitress came over and trying to collect the money saw that we did not intended to pay the full 10% tips began swearing at us right at the spot by the table; hitting one of us with her shoulder and intentionally stepping on his shoes.

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I would never go to that restaurant again!!!

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Diplomat Bakery6111 London Road, #110, Richmond
Terrible terrible terrible customer service
By Jonathan M of Steveston, BC (1 Review)
Submitted Sunday, April 8, 2012 - 11:55am [Take-out]

Ordered a cake for my son's birthday (which is hectic enough) only to arrive at the Diplomat and be told that they have no record. When I asked how they'd make this right the reply was that "Chef" wouldn't be making it right as there's no proof that I actually placed the order. Nice. Yes, I guess I'm one of those scamming people who go looking for 9" cakes hoping for discounts on the day of a party. After a number of cakes that we've ordered from the Diplomat, this was our last. Good cake but if you can't count on them, why bother? And the lack of respect as a customer was terrible. Thanks for nothing 'Chef'!

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Pisces Fish & Chips3675 Westminster Highway, #115, Richmond
ownership changed a while ago - this is not the same place people were raving about
By mspringles of richmond, bc (1 Review)
Submitted Friday, April 6, 2012 - 2:24pm [Dine in]

I last ate at this place about a year ago and it's definitely not what it used to be. I really miss the former owners, who sold the business and they were fabulous and the food was great. The last time I was in, I ordered a lunch special halibut. I know my fish well and I was definitely served cod. The lady said it was definitely halibut, but I was not fooled. It was okay, but it was not halibut! I don't recommend this place anymore as it's definitely new folks running it and the quality has definitely gone down.

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Harold's Bistro & Bar7551 Westminster Hwy, Richmond
What a surprise!
By yummynotsoyummy of Kerrisdale (25 Reviews)
Submitted Sunday, April 1, 2012 - 10:50pm [Dine in]

We went to Harold's for dinner after only ever having been in the lounge area. The menu has a great selection and there were specials as well. My husband ordered the salmon and I had the Thai special fish. The salmon came with mashed potatoes and beans. The Thai fish came with rice and veggies. Both fish dishes were cooked perfectly. The veggies were done great as well. The server we had was excellent. She was quick with water refills and took good care of our children...bringing them smaller glasses for water and extra napkins. We will definitely be ack again..FYI there is not charge for parking I you register your car.

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Aji Taro4940 No. 3 Road, #101, Richmond
Bad experience
By Streets of Burnaby, BC (3 Reviews)
Submitted Sunday, April 1, 2012 - 7:40pm [Dine in]

Did the late night AYCE and everything seemed to start ok, with us being seated right away (as opposed to having a long wait at other AYCEs around the area), but maybe there's a reason for this.

Food was good, but service was atrocious. No one spoke to us, no one checked on us, no one refilled our tea or water without us having to ask first, and when we finally did get our orders in, we didn't receive everything we selected, even on the second try.

Our food took FOREVER to arrive. No free refills on drinks unless everyone at the table orders the same, so they lost money when we decided to just have water. Guests around us were experiencing the same lack of service, so when I asked a server what the problem was, he claimed it was because they were busy. Well, we certainly didn't see any lineups or full tables. But if they were busy, or short staffed, someone should have at least communicated this to their guests so that we'd be a little bit more understanding. But no one said boo.

We ended up not tipping when it came to payment and the female cashier had the nerve to question why we didn't tip more. No interest at all in our experience, or recognizing our dissatification, or taking responsibility for what transpired, or even providing us with an apology when we expressed our experience; just a sense of entitlement that they should be tipped because they work in a restaurant in which we ate in. Do they not understand that tipping is a reflection of service? I guess not.

It's too bad this all happened 'cause the food was actually pretty good, but for the unacceptable service we received, we would not go back.

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Richmond Sushi8388 Capstan Way, #1488, Richmond
Not as good as their sister, Kingsway Sushi
By theschuay86 of Vancouver (32 Reviews)
Submitted Friday, March 30, 2012 - 11:08am [Dine in]

Everything was slightly worse than their sister AYCE sushi place on Kingsway and Boundary.

The food was similar, but the meat seemed of lesser quality.

The service was the main downfall. Not that anyone was mean, just forgetful and slow due to the size of the place. It is a large place, but because of the organization, it is too large for them to handle. A few items never go to us and other items were so slow. Getting someone's attention took time as everyone was busy. Friendly people, just unorganized.

The value is the same as their other sushi places. No complaints. It is actually one of their strong-points.

Ambiance is fine, it just feels too large and open. Am I being too picky maybe?

T. Schuay

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