Been here a bunch of times. Service and Food is definately 100% when you dont have a groupon.
Prepared to be ignored and treated very unprofessionally when you present your groupon to them. They only give you 1/3 of what is actually on their menu. (meaning you only get a limited selection of what you can order)
We ordered Gyoza to start and had to ask for it twice. It finally came 45 mins after. We were almost already done our meal. To add to that, it wasnt even cooked. We had to ask for tea, and they got two out of four of our items wrong, we then had to send it back to the kitchen, where as the server just giggled 'cause she thought it was so funny'
I would recommend going to this restaurant without a groupon. You will get better service and a vast variety of items to order from their menu.
'And to the restaurant, .......the point of groupon is to promote your restaurant, you should be giving 110% service and satisfaction to get people coming back without the groupon.' You have definately lost us.
This ain't no place for a lady.... which is precisely why every man here is single or pretends to be I guess.
Men can be obnoxious, trashy and crass. Life is too short to go for that. You can expect up to an inch of fallen liquor on the floor after 9pm.
A restaurant near water can have a cathartic and satisfying effect... especially when you are a few ladies looking for a good meet up but this kind of men and the type of women who say yes are just awful.
After reading the reviews, I thought OK - bad service, good food, so I got takeout - Paneer Pakora, Aloo Paratha, Chicken Kashmiri, Lamb Biryani, Eggplant Bhartha, Dal Turka, and Pulao Rice. The paneer pakora was fine, but everything else was spicy (hot) but tasteless. Everything was bright orange/red tandoori colored (NOT the way these dishes are supposed to be).
Usually chicken kashmiri is creamy with yogurt and cashews, theirs is bright red with hardly any nuts and no creaminess. It was done with tandoori spice (guys, not how this dish is supposed to be), and pretty tasteless. The Aloo paratha was just plain boring, the lamb biryani - one of my favorite Indian dishes was just a mess. Another bright orange/red dish (really not everything has to be done with tandoori spices, not matter what the name of the restaurant) that was missing all the usual subtle flavor and spices of a true biryani. Where were the cardamom pods, the cloves? Then there was the Dal Turka, another tasteless mess. I may have had worse dal at some point, but I can't remember when. Then the eggplant bhartha, again all red tandoori spices and tomato - you couldn't even taste eggplant in it.
The service was pretty incompetent. When I phoned in my order, it all had to be repeated 3 times to two different people. It was of course not ready in the time they specified.
I'm mystified how others think the food is so good there (well granted there are very few good Indian restaurants in town), but certainly I will never go back.
I was at this horrble place yesterday and was exremely unhappy with the employees there.
Employees at Toshi treat customers like dirt and they are extremely rude to customers.
When you place an order, the employee there yell at you with frowing face.
I complained to them; however, they do not respond to you.
The food is nightmare as well. I should have asked for money back. I am extremely regretful that I did not ask for money back. Their service and food do not deservce to be paid at all!
I suggest everyone not going to this terrible restaurant AT ALL!
Toshi Teppanyaki is the worst place to eat food in the world.
I am still really really upset with the way they treated me. I will never go there again.
I will be really happy to see them going bankrupt SOON.
The food was horrible. The salad and cucumbers were soggy. Nothing was fresh. The tuna sashimi was in the weirdest color I've ever seen. The tempura was burnt. Even the tea tasted disgusting. We've never had to leave a restaurant and had to find another place to have a proper dinner. The waitress did not know what to do when we walked in. She looked for help, then said, "sit anywhere you like". The cook comes out often to order other employees to work with his strong Beijing accent. Please don't go...
Out of all of the restaurant experiences I've ever had in my life this was one of the worst. The food had a weird type of taste to it and the service was comparable to that of a Chinese Prison Cafeteria. Their website says 11.95 and when you get there it is 13.95 which isn't a huge deal but definitely ticked me. Took my girl there and when I paid the cashier (who I suspect is a part owner) had the nerve to arrogantly while nearly shouting "Just so you know the price doesn't include the tip". I didn't tip cause the food and service was not good.
Will never speak of this dump ever again and I hope a food inspector checks them out and shuts it down. Just an arrogant place with an ok location. You can just tell that management treats their staff horrible and so that cashier won't have to worry about getting no tip from me anymore.
Very authentic Japanese atmosphere and food. Their menu is layed out with colorful pictures and detailed description. We ordered a tan tan ramen, takoyaki, gyoza. First thing's first, the tan tan ramen was orgasmic. I have never tasted ramen THIS good before. The portion is very large, very flavorful and just melts in your mouth. Food is incredible.
Service was incredible as well. They greet you loudly as you enter and leave the restaurant. Very polite and welcoming, always smiling.
I know dinehere says price ranges from $30-$45 but each dish is usually a bit under $10. Not bad for the portions they give you. Good value.
Ambiance is incredible because it makes you feel as though you're in Japan. I've been to Guu and it just doesn't have that Japanesesy feeling. My gf's been to Japan and she felt as though she was in Japan when we were at the restaurant.
Will definitely be back for more! I can't wait.
When going into a hidden gem, hole-in-the-wall type operation like Sakura Sushi, it's not really fair to judge them on ambiance, but rather the quality of food. The place itself is quite small and cramped, but Ive been going here several times now, mostly dining alone for a quick lunch and have always receieved polite and courteous service.
I like that their menu has some Japanese words on it and all their staff including the chef is actually Japanese! They offer you to take a seat after you place your order at the front cash register, then immediately give you tea and free miso soup with your meal. The sushi is pretty fresh, I love saba and I like to think you can usually gage the quality of ingrediants buy ordering the saba (mackeral) - the one at Sakura Sushi is melt-in-your mouth buttery and the "fishier" taste found in mackeral isn't very evident or overpowering here at all. They have some pretty good lunch special combos as well though I prefer to order just nigiri or rolls.
Parking can be a bit of a problem in this lot...good luck finding one!
This is not my first time dining here, but it was my first time trying the Schnitzel, and I have to rave about how great it was!!
It came with a generous serving of side vegetables (red cabbage, broccoli, roasted potatoes) and the two pieces of breaded pork cutlets were super tasty and tender. Everyone at my table tried it and regretted not ordering it (although they were enjoying their dinners as well).
At only around $16, this was fantastic value!!! I will definitely be ordering it next time I'm there.
I have never once had good service at this location. The first time I came here, it took the server over 20 minutes to greet us and another 10 minutes to bring us our water. He looked grumpy, unapproachable, and irritated. At the end of our meal, I tried waving him over more than 3 times to get our bill and he just looked away. We waited for 20 minutes to see if he would come over and see if we needed anything else. He didn't.
The second time my friends and I ordered a plate of nachos, we had finished the salsa and sour cream and wanted more. Because our waitress was no where to be seen we asked someone else. She stared at us nodded her head and walked away. We didn't get any sour cream our salsa brought to us. So when our waitress FINALLY showed up we asked her for more and told us she would have to charge us "a couple bucks for it". At this point I am beyond irritated with the service. They are charging us for sour cream and salsa, something that should come with the nachos we paid for. I'm not asking for a whole tub of sour cream or salsa to take home for free. Again, she looked like she wanted to be any place but at the restaurant serving us.
Do not bother even trying this location out. There are never any servers to be found and it takes forever to be seated even when the restaurant is empty. Everyone that works here looks like they're about to shoot someone. The only good location I've been too is the one on Grandview Hwy.
Was excited to try as I heard that this new place, which is a franchise starting in Montreal, served good fresh food.
Went on a Sunday around noon and there was a lineup to get in. We were told about 10 minutes and in fact it was about that long to get seated. Our server was attentive and helpful. I ordered one of the specials - 2 eggs, bacon, hash browns, blueberry crepes. My son ordered off of the kids menu and had the french toast with fruit. Food came and was completely disappointed.
The crepes were odd. They were much thicker then a "normal" crepe, something between a crepe and a pancake. However they did not looked cooked at all. I took a piece to try and it was rubbery, bland and "doughy". I asked the server if this looked OK to her and she said that they looked undercooked and ordered another couple crepes from the kitchen. I proceeded to eat the rest of my breakfast - the eggs were (OK) - hard to screw that up I suppose, the bacon was paper thin, and the hash browns were fine. The thing I noticed was that they were not hot at all. Luke warm to cold. I tried my sons french toast and it was the same thing - cold. When the server brought the new crepes they were exactly like the first batch. They were awful and I left them on the plate. When the server came she obviously saw them there. I suggested that perhaps this is the way they are cooked always?? And she said that she thinks so, that next time it would be best to ask for pancakes instead. I really don't know how anyone could like these crepes. They were awful, rubbery and bland. And the thing is that the crepe is supposed to be a specialty there. They have them in most of the meals!!
My breakfast was around $12. For $12.00 I will go to Tapenade and have a fantastic breakfast/lunch with fresh food, great service and a much better atmosphere. That is money much better spent in my books.
I came here for my girlfriend's birthday and got one of the private rooms. Classy and very contemporary. With the doors shut, it blocked out most of the outside sound from the lounge which was a nice atmosphere to have our own private party. Very cozy and a great place for stag and stagettes. The service was only decent. Our server was polite but I couldn't help but realize a certain vibe which made me feel like she didn't want to be there and wanted to just get over with the night.
The food was quite dissatisfying, Food was cold and did not taste fresh. I had higher expectations. Taking into consideration of the price and food and although quite pleased with the ambiance and particularly the amazing washroom, I'd have to conclude that I would not be returning anytime soon. However, I did and there's not much more to be said.
This dessert house reminds me of the dessert houses in Hong Kong...but just a lot more expensive. The portions are quite small, and on average it is around $6 per dessert. It's a pretty cute dessert house, and it feels very homey. The service is okay, similar to many Asian places; the waiters/waitresses will come when you need help, but that is pretty much it. It's a place that would be great to bring families too, and it does have a variety of Asian style desserts, including shaved ice, pudding, drinks, dessert soup, ice cream, waffles, and many more.
Mango Gigi with chin sum jelly
- I ate this three times here, and the first two times it was good, but the last time I ate it the mangos were sour. The chin sum jelly has a very unique texture; the exterior has a similar texture of coconut jelly (it actually looks like coconut jelly, but in a different colour), and the texture is chewy but not the sticky mochi-type of chewiness. This is really good and I highly recommend it for those who like fresh fruit dessert, but you just have to be careful of the mangos because they might be sour.
-This pudding is more of a mousse-like texture, with layers of powdery cookie-like texture in between. For an Asian dessert, this is more on the sweet/heavy side.
-This dessert pretty much consist of shaved ice and you can choose what kind of toppings you would like on top. The shaved ice is more on the rough side for my liking, but it isn't too bad.
I just went here for the first time today, with my younger brother. He had been talking to a food critic for the Now newspaper in Surrey who had recommended Jade Seafood restaurant as the best he had been to in Richmond. He relayed an anecdote that the owner of this facility is an Asian real estate mogul who wanted a place to impress his clients, and hired the best chefs that he could find back East. Frankly, this story holds up, because the decor is very tasteful, the staff are sharply dressed and professional, and the place has an overall air of class and sophistication. I think a few of the other customers weren't quite up to Jade's standards though, judging by how they left the men's washroom. Inside the dining area they were a boisterous, chatty bunch, but that's a fun environment to be in, for me anyway.
At any rate, we went for Dim Sum, which starts at 9am and ends at 3pm. If you go there before 11am you get 20% off, but we arrived closer to one. This was fine because most dim sum dishes cost a very reasonably $4 to $5, desserts are $3-4, and we ordered seven of the former and three of the later. And we were quite full afterwards. Tea seems to be charged at $1 a head. They give you a pot full of strong black tea, and another pot of hot water to water it down. Please, don't forget to water it down or your mouth will be saturated with tannins in no time.
On to the actual dishes. We had Steamed Crab Dumplings, Steamed Sticky Rice (with a yummy pork and Chinese sausage filling, wrapped in banana leaves), Shrimp and Garlic Spring Rolls, Steamed Beef Balls with Bean Paste, Sticky Chicken and Enoki Mushroom Buns, and a couple of others which aren't listed in English on our bill, and which aren't on their online .pdf menu, which is out of date. One was basically rice puffs with a delicious corn-and-grape mixture bound with a Chinese mayonnaise, topped with top-notch smoked salmon. It was listed as a 'Smoked Salmon Salad' or something to that effect, and was at the bottom of the first dim sum page. One of the best things we had there, to be certain.
For dessert we had Almond Pudding with Sesame Balls, Coconut Cakes (which are actually gelatinous cubes with corn in them), and Mango Pudding (also gelatinous). I wasn't massively impressed with these three, and I had a mild allergic reaction to the almond pudding, but I sometimes do with items containing nuts. But they were still good and would recommend them. I'll try other options next time though.
Overall this was a great first experience. Parking was a cinch, the place is on the 2nd floor of a building which is a bonus, and they have several very impressive, expensive chandeliers to illuminate your meal. The grand total after tax for the two of us was $50, but we did eat plenty and brought a modest amount home. I highly recommend this. We were two of the only white folks in the place, but we did see others, and were treated perfectly well by everybody.
We used to go to the nearby Sun Sui Wah regularly for dim sum, which I enjoyed every time but which my brother claims has let their standards slip. At any rate, I think we'll be going to Jade the next time we have a craving for dim sum. Highly recommended if you don't mind spending $20-$30 for an excellent meal.
This is an incredible restaurant! We had my sister's 30th birthday celebration there and the staff was so wonderful. The owner was so accommodating, and welcoming to any requests. The food was absolutely fabulous and the selection is huge. The atmosphere is so nice and they make you feel at home. I would recommend it to anyone, and the location is so beautiful. Just a wonderful experience overall.
Buffet is one of the worst I've had. There are many good Indian restaurants out there...but this definitely isn't one of them. Butter chicken does not look or taste like butter chicken. Appy dishes (samosas, chick peas, pakoras) taste ok but are overpriced. I would not recommend this place to anyone for the lunch or dinner buffet as it's not worth the trip.
This place could be an awesome bakery. The store has European country feel to it and features a wood burning oven. Only one product is sold: Romanian whole wheat bread, but at $10 a loaf I can't help but feel ripped off even if the taste is good. I'm surprised that the owner is still in business. He seems greedy and is quite arrogant with the customers.
Ever since discovering this place in earlier this year, I have had to come back multiple times to enjoy the delicious gyozas (steamed and crispy on one side). Most of the sushi rolls are solid and the chicken teryaki is very good. The spicy rolls burn a little bit more than I expected.
The food arrives very quickly and the servers are very polite but I dock points for the fact that once you get your food they rarely come to refill the tea so I always leave thirsty. It also takes a while to get the bill and pay so if you are in a rush, it's best to just go straight to the counter.
Since the ambiance is nice and the food has good value, I would come here more often if I lived in the area or could easily reach the restaurant by public transit.
After reading the reviews here I figured our experience could go either way and hoped at the very least to get half decent sushi even if we didn't get the best service. Well, I'm happy to report..we had both great food AND excellent service.
It was quite busy but they had us seated within five minutes. A waitress came to us very quickly and was more than happy to give us more time when we said we weren't sure. No rush she assured us. Often this can result in a ridiculous amount of time for a server to come back but she came again after another five minutes and took our order. She also asked us if we'd like to move to a more comfortable booth now that one was open as we'd originally been seated at a small table. Instant points for her!
Our food was served quickly and was fantastic!! The spicy salmon sashimi was indeed quite spicy and the plain tuna sashimi was incredible. Large portions and excellent quality. I can't wait to go back and try the beef sashimi. We also had dynamite rolls, bc rolls, agedashi tofu and the white man sushi staple..tempura prawn and vegetables. I did not find the rolls too sticky or dense as some have complained about and the agedashi tofu was perfect and large also, at least six pieces. This being my favourite dish, I was so happy they do it well. We finished our meal off with some mango and green tea ice cream and again were told to take our time when our bill came. Did I mention that our waitress was fantastic?
Our late night sushi sampling cost 32.00 with everything included and we were more than full and entirely happy with the quality of the food. The service was fantastic and we will definitely be making this one of our regular spots. I'm so glad we didn't let the poor reviews here stop us from giving Matsuyama a try.
I've been to Charcoal well over 15-20x now and I think it's time for an update. The food itself is still fairly consistent and fresh, and I appreciate the photo album of pictures for those visual eaters out there. However, it's disappointing that the service has never been that solid - for all the times that I patron their business never once have I been recognized as a regular even though I'm being served by the same people, sometimes even within the same week. Service is very matter-of-fact and to-the-point, they want you to get in and get out cause the place has picked up over the years and once they drop your food off don't expect to see them again.
Value has slided because the price of their speciality rolls have gone up significantly - I ordered a few of the ones from the photo album (not on the menu) priced around $12-$14 and all were disappointing, no unique taste just more expensive fish being mashed up "fushion style". The worst offender though would be their "Lobster Yakiudon" - I believe it was $16 complete with ZERO lobster whatsoever. It was 100% regular shrimp overcoated in a nasty 5-spice sauce topped with some roe. That's it. No lobster and no taste of lobster unless you consider 5-spice lobster. I felt robbed because for 3 people and 5 dishes that night our bill came to $87 with tax and tip. Charcoal used to be a solid go-to place for me, but now I wouldn't go there unless I had to - there are so many Japanese restaurants in Richmond that can offer you fresh sushi and more bang for your buck with friendlier service too.
|2.||Ninkazu Japanese Restaurant|
|5.||Kyung Bok Palace|
|7.||Blue Canoe Waterfront Restaurant|
|8.||No. 9 Restaurant|
|10.||Thai House Restaurant|
|11.||Kisamos Greek Taverna|
|12.||Yokohama Japanese Restaurant|
|13.||Steveston Pizza Co.|
|14.||Guu in Aberdeen|
|17.||Shanghai River Restaurant|
|18.||Buffet at River Rock, The|
|19.||Shanghai Wonderful Restaurant|
|1.||Steveston Pizza Co.|
|3.||Kirin Seafood Restaurant|
|4.||Pho 99 Vietnamese Noodle House|
|5.||Sushi Hachi Restaurant|
|6.||Ninkazu Japanese Restaurant|
|7.||Ichiro Japanese Restaurant|
|8.||American Grille Restaurant|
|9.||Jade Seafood Restaurant|
|10.||Seto Japanese Restaurant|
|11.||Thai House Restaurant|
|14.||Chen's Shanghai Kitchen|
|19.||Cattle Hot Pot Restaurant|