I want to address the service in this restaurant right off the bat. There was a disturbing lack of hospitality. This is endemic to many asian cuisine restaurants in town and is often simply accepted as a fact of life. This place hits a new low bar. In my case we went for a BC Day lunch and experienced tasty, competently prepared food but thing that really bothered me was the utterly humourless service.
Nobody looked happy to be working there. The utmost minimum was done to make us feel welcome. The servers never smiled and one in particular was so cold and curt that I felt by the end of the meal that we must have done something to offend her. Perhaps our mere presence as customers was enough for do that! Dishes were dropped at our table with nary a word. They seemed to expect us to shift plates around on the table in order to make room for the next dish instead of, you know, actually doing it themselves. When we requested some leftovers to be packed away, the grumpy server practically snapped at my dad for taking too long to explain what he wanted. This is unacceptable.
Nobody thanked us when the bill was brought to our table. Nobody thanked us when we got up to leave.
Look, if I'm to believe in this day and age the restaurant biz is struggling like the rest of us, I'd like to see them stepping up a bit and at least pretending to make an effort at customer service.
The food is quite good and at fair prices. But we're in Richmond and there are a gaggle of other places that service great food at good prices and where you'll be at least given the time of day.
I've been here quite a few times in the past 4 months.
Food: Acceptable, but lacks value. The price is WAY too expensive and not worth the quality/quantity of food they provide. Plus, the location it's situated should not be in that price range.
Service: It's ok. If the restaurant is packed, expect to wait a bit more longer. There is this one guy who needs to learn some manners. Putting the tea cups on the table with a LOUD "boom" is unacceptable.
Ambience: It's got some style, and noise level can be a bit too loud during dinner times. I think it's time for them to renovate the place, and stop taping food menus on random walls.
Will I go back again? Probably no, but I won't say a "definite" no.
Will I recommend the place to my friends, family, or co-workers? The answer is "NO".
I recommend phoning the restaurant to reserve a table beforehand. The last two times I was there, people got irritated for waiting 30 minutes for a table. One of the person, who didn't phone in to reserve a table, was just absolutely rude. She stormed out, without saying anything. HELLO!! If you didn't reserve a table, naturally, you'll have to wait! WAKE UP!
As a rule, I avoid chain hotel restaurants. They tend to be overpriced and low quality, especially unbranded one-offs like Harolds. But Harolds is the exception. Someone in the kitchen seems to actually care - the food is well preparred and good quality. Try the hungarian goulash on fettucini, Lamb shank or the rueben on rye with sauerkraut. hot dog is pretty good too, add chili or pulled pork. Not the cheapest place in town but decent value for the quality you get. Drinks seem a bit pricey. Decent bar food too - huge wings. The best part is the courtyard patio in the summer. Its full of trees and flowers near the pool, so you feel like you're on holiday and its quiet. Also, say Hi to Harold, the restaurants namesame if you see him,. He's there every day by himself usually sitting in a window. You can't miss him because his picture is all over the place.
No complaints from me - this is a fun place. Watch the seaplanes take off and enjoy the air terminal atmophere. Sure the service can be on the slow side, and the food is average, but they are friendly enough and I've never really had a terrible experience. I've been going for years and there's no place like it Richmond. There are really much worse choices for pubs.
Love the lounge here. Solid talent, good apps, quick service. Also a the patio is one of the few in Richmond you get sun on, but the view is basically the highway and parking lot, but it'll do. Good appys and usually have some kind of rotating feature menu and daily drinks.
Been here twice now. Both times delivered a solid food, atmophere and service experience. Yes it's pricey, but no more than what you would pay downtown Vancouver. This is definately for a special occaision. Steve the waiter is worth requesting - he's a pro. Crabcake appy was great. So was the gnocchi. Another member of our party had Wagyu beef - good, but not worth the extra money. Nice to have an quality upscale italian style restaurant in Richmond.
Went here for a bite to eat before the Price is Right show and what a mistake. I chose the beef brisket with rice and what a mistake that was. It is a poor excuse for Asian food in this food court. Not only is it overpriced for what you get, it was bland and small. I wish we went outside of this area and found a real Asian restaurant. I would not eat the Asian food there again and would try something like the burgers instead...if it came to that. I would not recommend the Asian food as there are far better places in that area for much cheaper.
I should have known better when I saw that the price is only $10.95 per person for lunch. Little selection does not neccessarily equate to poor quality food though, so I gave it a try. I was very disappointed. The restaurant lacked ambience which was reflective in the presentation of their food. Most of the items on the lunch menu were deep-fried or greasy foods (e.g., katsu, tempura, gyoza, agedashi..etc.). We tried most of the rolls on the menu, including the Alaska roll, BC rolls and dynamite rolls. They were poorly put together and thinly sliced, so they fell apart as soon as we tried to pick them up with our chopsticks. It didn't help that there was LETTUCE in all the rolls. (Who puts lettuce in sushi maki?) What they claimed to be gyoza was actually a Chinese dumpling with pork annd ginger. The only thing I was somewhat pleased with was the scallop handroll. I would never go back to this restaurant again though.
I went here with my fiancé yesterday to have FRESH seafood but instead had FROZEN over battered cod and cold fries. My fiancé had a oil soaked oyster burger that She didn't finish as it was making her feel sick. Do not go to this place if you want fresh or good food. I wouldn't go here again if it was free!
Went into Fogg n' Suds this Thursday to find out that they now have 16 flavors of wings, the dry rubs were excellent I had the Ragin Cajun, Spicy, but no to hot. Dry rubs are awesome cause they are not messy or sticky. I had a few of there mirco brews I believe they have a selection of over a 140 beers. The server was knowledgeable, attentive &cute!
All & all a great night! Highly recommended
This is the 2nd time I've been here, and Jumbo still remains my favorite sushi place in the entire Lower Mainland.
Since new managment has taken over, this place still continues to improve. New specialty rolls, such as, the "earthquake" continues to be created. This adds to their other popular rolls ~ red roll, caterpiller roll, canuck roll, etc. Quality of rolls...always been top notch fresh, with the chef...taking considerable care to create them.
Bonus: Specialty rolls are priced cheap to reasonable.( from $3.95 to $7.95 for the most unique) ..making frequent trips to this place affordable.
Also, if you get the Richmond community newspaper, THE REVIEW, coupon for "buy one, get one for 1/2 price...are frequently published. USE the coupon....you'll be laughing in delite due savings and nice tiggle in your taste buds!
If you decide to eat here, stick with the specialty rolls.... this is where they shine.
I made a reservation and arrived on time with half of my party. The other half was on a delayed SeaAir flight and were going to be 20 minutes late. We ordered drinks for the entire party and two appetizers in anticipation of their arrival. Upon their plane landing (we could see them de-planing on the dock behind us), the manager came over and told us that he was taking away our second table because our entire party wasn't there and they have a "15-minute rule". We argued that we could not control a flight delay, that we had ordered for the entire group in their absence and that they were visible walking up the dock to the restaurant (30 seconds away). The manager still said that he was taking our table. We were flabbergasted with this appalling service and pleaded that he just wait for 30 seconds until our Grandmother could make it with the rest of our family up the dock to our tables (she's in a wheelchair). He still said no and said that "if our guests were going to be there, they would have been there by now." All of us are very frequent guests and we all removed our Frequent Beaver cards from our wallets, put them on the table and walked out. I will NEVER go here again, NEVER refer anyone to this establishment again and will tell everyone I know our horrific story of a restaurant that I used to love. Terrible management decision Flying Beaver.
I've been to Jade numerous time and each visit is a wow, Food and Service are always great. It's worth the price. The waiters are good and professional. When they recommend food, it's always the best. I always bring my family there and whenever we have guests coming, Jade is always the first in my mind. Keep going because for all these years, they've been topnotch for me. :-)
Ate here for lunch with some friends. Walked in the door and was not even acknowledged. Finally a young girl looked at us but couldn't even force a smile. Finally got seated. Service was slow..food was just okay. Nothing to rave about. Won't be going back. I'll stick with Memphis Blues.
My finace and ahis family introduced me to Richmond Sushi about 6 years ago now and ever since then we have been happy to drive 45 minutes from Langley to enjoy their amazing food!
Through the years we have been happy to drive all that way for their all you can eat menu's. we mostly go for late night though we have been there for lunch and dinner as well. Each time we leave happy and full (sometimes over full). The owner and staff know us by name and what we order because we tend to go atleast once a week. U can see how some people might think that the wait staff (the ones who deliver the food) are rude but that is their job, to deliver the food quickly and not stand and talk to the customers. That is the job of the staff that take your order. We frequently carry on a conversation with at least one over the staff every time we go because they are just so friendly. Sure the decor isn't amazing but that isn't the reason you should be going anyway and who is staring at the ceiling while they are eating anyway. Sometimes i agree it can get a little loud but that is to be expected with any resteraunt, some poeple are just louder then others. WE order the same thing every time that we are there and i can say honestly that there have only been a couple times when i have gotten something that i was't fully happy with and each time they are happy to bring another. The thing i really like the most is that you are seated quickly and the food is delievered even faster then that! The better thing is that because the food is made so frequently it is always hot when it comes to your table.
Over all i would reccomend this resteraunt to anyone and I have over the years. My fiance andi have taken many friends there over the years and gotten each of them hooked on it. I will continue to frequent this resteraunt for years to come!!!
This place really takes you back in time. It is located in Steveston inside the gates of a commercial fishing marina (or pond) and is open to the public. If you like dinners, grease, good food with tons of atmosphere and some real personalities around the tables you'll love the Fisherman's Boot. From the ripped seats to the book exchange and the friendly chatter of Penny the owner this "hole in the wall" has really endeared itself to us.
Expect a wholesome but very limited menu. Nothing over $8.00. Breakfast and sandwiches are their specialty. All day big breakfast for $6.00 including coffee. The interior hasn't been renovated since the 60's or early 70's but that is one of the things that makes this place special.
It is a fact that these japanese Restaurants do not deliver what you order. Pay $17 and get half your order. The service might fly in Japan or whatever country down there but in Canada we insist on getting what we order. There must be a law about this. The sushi is not high quality but that doesn't matter sushi isn't fine food just bring me my order. And the tea is watered down. But I will get my refills even if it takes one hour.
I've been to this place twice. The only reason why I returned was because I was given a gift certificate and I felt obligated to spend it. The food isn't anything special and the service is horrific.
I get the impression that they "cut corners" wherever and whenever they can. I ordered the $17.95 roast lamb plate. The serving of lamb was just average; nothing to be impressed with. What was really sad was what it came with - 1.5 'nugget' potatoes; Greek salad that comprised ‘mostly of onions’ with a few slices of tomatoes and cucumbers; and a quarter cup of rice. I guess you just had to see it to see how pathetic it looked.
The older Asian guy pictured in their website (http://www.caesarsgrill.com/index.php) was the one that served us during this last visit. I felt him to be extremely insincere with his "customer service" - that his only goal was merely to get as much $$$ from the customer as possible. At one point during our meal, he even rolled his eyes at us when he thought we weren't looking. He even got quite defensive when I used an Entertainment Card – one of their promotions to lure in new customers.
The Entertainment Card did get us some discount off our meal but I’m definitely not going to be a repeat customer of this place. If you’re looking for a good meal in the Steveston area, there are many other places to choose from. If you’re in the mood for roast lamb, better head down to Kisamos just a couple blocks away on Moncton Street; better food, better service, better value!
The place is poorly decorated and the furniture sub par. My date requested sushi. The food was adequate but the menu is boring. Waitress was probably tired and it was only late afternoon, judging by the lack of enthusiasm she served us.
Overall the place looked dirty and neglected. Price is right and they have you on your way so you can start your night.
Food was mediocre as stated.
Service not that good.
Would not speak an ounce of English when though they have Caucasian customers.
Would not take credit cards and wouldn't explain to you why not. Only know how to shake their head and stare at you.
Would not recommend to anybody for any type of occasion.
They should learn how to treat their customers right.
|2.||Ninkazu Japanese Restaurant|
|5.||Kyung Bok Palace|
|7.||Blue Canoe Waterfront Restaurant|
|8.||No. 9 Restaurant|
|10.||Steveston Pizza Co.|
|11.||Thai House Restaurant|
|12.||Guu in Aberdeen|
|14.||Shanghai River Restaurant|
|15.||Kisamos Greek Taverna|
|16.||Shanghai Wonderful Restaurant|
|17.||Buffet at River Rock, The|
|1.||Steveston Pizza Co.|
|3.||Kirin Seafood Restaurant|
|4.||Sushi Hachi Restaurant|
|5.||Ninkazu Japanese Restaurant|
|6.||Ichiro Japanese Restaurant|
|7.||Pho 99 Vietnamese Noodle House|
|8.||American Grille Restaurant|
|10.||Jade Seafood Restaurant|
|11.||Seto Japanese Restaurant|
|12.||Thai House Restaurant|
|14.||Chen's Shanghai Kitchen|
|19.||Steveston Seafood House|