White Spot located in Richmond Centre in Richmond. With over 60 locations in British Columbia and Alberta, White Spot has been serving unique, freshly prepared dishes in a contemporary, casual atmosphere for over 75 years.
I've had poor experiences during my last two visits. I came here last Mother's day with my mum and we had ordered the Santorini Chicken Salad. The salad came with wilted vegetables, three limp looking pieces of chicken and no feta cheese. We tried it but it looked so unappetizing that we decided to give up trying to eat it. Thankfully a waitress came by to ask us how our meal was and we basically told her that while our other entree was delicious, the salad well...sucked and she immediately offered to switch it for something else for us, which we happily agreed to. I visited this particular white spot again last month and ordered the salmon burger after having been recommended it by many friends. The waitress asked me whether I wanted yam fries or normal fries. I asked for just normal fries but when my order came, it was just a burger sitting alone awkwardly on a large plate. she said that it was because they had ran out of the smaller plates - which is fine, except for the fact that there were no fries. I asked her where my fries were and she said that it dosen't come with fries. I then asked her why she asked me what type of fries I would like then and she said that it was just a recommendation but that if I paid extra she can give me some fries. I thought it was very strange but let it go at the time because it was my first time trying it. I've verified with 4 other people who have had this burger before (at the same location) since then and everyone said that they've always had (free) fries come along with their burger. it's unbelieveable.
This is a great White Spot to go to. Ciara gives us great service every time. I love the Veggie Burger with Triple O sauce- they char-grill them here so they are crispy and flavourful (not mushy like most)! Love the fries and honey mustard sauce. I can tell that this location has great management, sometimes they even come by the table to check on us. It's a fantastic place for lunch during a busy shopping day!
I have been a frequent customer, a long with other family members, at this white spot for years. It is definitely our favorite, and I find the most consistent of the White spots around. Everything is usually in order, sometimes the wait is long, but worth it. The staff are very friendly and sociable, as well as the managers. My only complaints would be towards their fries, and the new bread/buns they use, which I find to be too doughy. Those complaints are really directed at White spot though, and not this specific location. Otherwise, I will continue to return to Richmond center to frequent this restaurant for many years to come. Thanks!
The food is great and I love their burgers!
This location is pretty small if you don't mind waiting a bit. The Ackroyd location is bigger, but parking may be a problem. I don't like the atmosphere here as much as the Ackroyd location since it's pretty small.
The waiting area is a bit small and always seems to run into the shopping mall area during lunch (on weekends anyway). But this being said, I frequent this location for its consistent level of service and food. The restaurant is always busy on my visits and the servers are always hopping (but friendly and attentive).
It may not have the ambiance of the Whitespot just down the road, but I enjoy the level of service at this location and prefer the parking options at the Richmond Centre, where this one is located.
Came here with my mom for lunch before Christmas
Food: both of us had good salmon burgers and yam fries (cost extra) - bill $28 & change including tax
Service: friendly but not genuine (like Earl's & Cactus Club). The servers are starting to look like clones in there. Soon, they'll all have to have long hair, age 19 -24 and fit into a size 0 uniform and no skirts below the knee.
I hope they keep it a family restaurant. Its the "go to restaurant" for all ages in the family
At some point white spot tried to be an up-and-up restaurant in order to attract yuppies or something. Which is fine, I suppose, but it doesn't really justify how they doubled the prices on everything else they used to have without increasing the quality in any way. Their burgers have been the same for as long as I've been alive, but now I have to pay way more for it.
That being said, it's still a good place to go. They technically have all you can eat fries but you'll never need them. I'm 6"3 and 190 and I always feel full before I would think about getting more fries. The sodas are bottomless too, which used to be normal but is becoming (sadly) a perk (as if syrup is so expensive).
I'd recommend, just remember that it's been rebranded away from it's greasy-spoon roots.
Been to this location a few times,but the last time was really disappointing. I ordered the Butter chicken dinner,which had a creamy curried coriander sauce on the side for dipping the naan bread. I told the waitress to make sure to let the chef know that i'm allergic to onions.She returned to say that the cream sauce is pre -made.I then told her that the Acrkoyd location had no problem in making a fresh "no onion" sauce when i was there. She then headed back to the kitchen,returned 10 mins later and told me there's nothing the kitchen can do about the onions. I was thinking,either the chef is stupid,or maybe just plain lazy. i ended up ordering a Veronica salad,omitting the onions of course. By the way,the salad wasn't that fresh either!