Since 1992, West Lake has served up their traditional Vietnamese Beef Noodle soup. as well as a tasty selection of other colourful Vietnamese dishes including spring rolls, lemongrass meat dishes, curry, and exotic tropical dessert selections. Enjoy a friendly atmosphere combined with fresh food and reasonable prices.
I ate here twice recently with friends. Both times, the food was absolutely wonderful, in decently large portions, yet prices were very reasonable. They have a large variety of noodles in soup, some traditional Vietnamese, others more creative. Everything was delicious, and the ingredients very fresh. Other items like spring roll and satay were also excellent. The place is very clean and bright, and the decor modern. Service was fast, courteous, and efficient. Highly recommended.
It's been many years since I set foot in West Lake, and as I stumbled upon their "new" location (not so new, but new to me) I decided to give it a try.
The ambiance is a great improvement from before. From the menus to decor and comfortable seating, this is definitely a "nicer" looking Vietnamese restaurant. However, the food left a lot to be desired, which reminded me of why I never went back to the original West Lake location. Inauthentic is definitely a good descriptor, but I want to be more specific, because many fusion or "inauthentic / westernized foods" are pretty tasty elsewhere.
The pho lacked flavor. Simple as that. The broth was very plain, as if they forgot the fish sauce, star anise or other main ingredients in making the standard base. It was not as robust and beefy, as with all other pho places. The only plus here is that there is very little MSG used.
The salad roll only featured shrimp, whereas traditional salad rolls have both ham (or pork) and shrimp. This is not fusion or westernized tasty food, but merely cheapening out on the part of the restaurant. Tasteless.
Veggie spring rolls were fried nicely, using authentic rice wrappers, but were really salty which overpowered everything.
Lemon grass chicken on rice was good - although again lacking in the lemongrass department, but the chicken was grilled really nicely - no black or burnt marks at all.
Overall, disappointing experience and will not go back.
Go there often during their "Happy Hour" (2:30-5:30pm and after 9pm) for their Happy Hour menu, which has almost everything from their normal menu but cheaper (mostly under $6) and includes a drink. Portions are still big enough to satisfy a normal appetite. I especially enjoy their chicken curry, beef pho, and buns (rice vermicelli). Their Vietnamese ham sandwich wasn't that good though: not enough pickled veggies, stale bread. They also have some good desserts like deep fried bananas with ice cream. Servers are efficient and polite but don't expect anything more than that. Place is clean and spacious. Overall good casual dinning.
I seriously have been coming to this place since I was 12 years old. Back then, the place used to be located at Empire Market (next to Parker Place), and the place had grey carpet and white walls. Now it's moved to their new location (no3 and Alderbridge) and it's looking great!
The food has been changed to fit the taste of Chinese regulars so I can't say it's authentic Vientamese.. But hey - I still like coming here.
Spring rolls are hands down the best and the 'sun-fa' is like no other!
I often come here with my family when we're craving Vietnamese food. The steamed crepes (not too sure of the name) are delicious. I haven't been to many restaurants with this dish. The noodles are decent and the sandwich is alright. The spring rolls are big, but they're quite oily and it's so deep fried that the crispy-ness gets stuck in your teeth.
It's best to come during Happy Hour. When I went after 9pm, the portions were pretty big considering the cheaper prices.
I'm pretty sure this place is opened by Chinese people so the style they prepare the food in is still very Chinese. I have no complaints about the actual food itself though because it is still good and reasonably priced. I'll still go whenever I'm craving for some Vietnamese and I don't feel like going all the way to Vancouver.
This location open about 1 year ago moved from another plaza
I hate to say but the Pho is terrible, IT is not a tradition vietnamese restaurant. I got a vietnamese 's friend, they said WEST LAKE 's beef noodle soup he never had it in vietnam
the steak is over cooked, i think it is good for some chinese people who did not know how to eat vietnamese food then.
Price is expensive
This location is better parking compare to the old location.
I came here 3 times during 1 year, but i think it is enough for me to try on this CHINESE restaurant called " Vietnamese style??)
As a fan of Vietnamese cuisine, I constantly try out Viet restaurants when I see a new one.
It seems that West Lake has been around for a while, but I never noticed it. I guess it's because their logo looks more like one of a tanning salon.
The decor was a little different from your typical Viet restaurant. Don't know how to describe it, but it was generally different, like it's logo.
I ordered a set combo, which consists of one main dish (Pho or rice), one side (which most consists of two items), and a drink.
I chose the Special Pho (Raw Beef, beef balls, cow stomach), the bowl was a small size. The Pho had good texture, not mushy from the soup. The beef were tender and good tasting, but nothing extraordinary.
For my side, I chose the fried Spring Rolls and a Baked Garlic Oyster. The Spring Rolls were very crispy with a lot of ingredients inside. The oyster though, didn't really absorb any taste from the garlic sauce, which was a little disappointing.
Overall, the food was only a little better than average, but the portions make it very good value. My set combo came to 13 dollars before tax and tips.
The service was friendly and prompt, a bit understaffed maybe.
Overall the experience was good and I'm happy that there is a new Pho place on my list.
I was so disappointed when they closed down at old location because they served the best Vietnamese noodles in Richmond since they opened more than 15yrs ago. At new location, the recipe of the soup seemed the same as before and noodle is even better now. But, it is more complicated to order from their menu even when you only want to order a bowl of noodle soup. And I notice that the price was increased a little.
I still believe this is the best place you can fine in Richmond if you are looking for the restaurant to have your noodles.
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