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3.5
  • Food3.5
  • Service3.5
  • Value3.5
  • Ambiance4
  • Reviews14

Vivacity Restaurant

8351 Alexandra Road, #110
Richmond, BC V6X3P3
Tel: (604) 279-1513
  • Cuisine: Asian, Chinese, Dim sum, Seafood
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Service: Takeout, Banquet
  • Meals: Breakfast, Lunch, Dinner
  • Features: Television
  • Hours: Mon - Sun: 9AM - 3PM & 5PM - 10PM
  • Chinese seafood restaurant offering the classic dim sum items as well as new tasty creations for brunch/lunch as well as various types of noodles, rice, etc. Great Chinese cuisine for regular dinners and banquets.

    Free parking available at the plaza parkade.

Reviews

Displaying 1 - 14 of 14 Reviews FoundSort: Useful | Helpful | Reviews | Date
Dim Sum Choice
By cocoeater of vancouver (323 Reviews)
Submitted Wednesday, December 31, 2008 - 11:59am [Dine in]

They have re-opened after a few months. Don't know what the problem was (ownership change, renos). A nice place for DS as there seems to be ample parking and discounts before certain times (20% before 11am). A good selection of order off the sheet DS. All the regulars are very good including various steam dumplings. Good service with timely P/U of empty plates. Would go again.

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A regular dimsum spot.
By foodfanatic of South Vancouver (286 Reviews)
Submitted Wednesday, October 24, 2007 - 5:52pm [Dine in]

I've come to really love this place. From my first visit many months ago, I've found myself going back frequently over the summer for dinner and weekend brunch. I've gotten to the point where this has become a minimum of a once a week visit for dimsum.

The interior of this restaurant has been completely redone from what used to be the Grand Buffet. From the outside, I had expected to walk into at most, a repainted hack job of the predecessor, but boy was I glad to have been proven wrong. It's so easy to forget what it used to be. It has a very relaxing decor in a somewhat typical Chinese restaurant atmosphere (noise level, etc, is not intolerable but typical).

The food is good whether it be at lunch or dinner. Love the braised pork (rib? not hock...) as it was less fatty than the usual stuff I get from other restaurants but just as tender, juicy and savoury. The prices are very reasonable though there's a tea charge of $1 per person which is almost the norm but at least it isn't watered down tea...

Service, I rate solid though some are really friendly & seem happy to chat but that depends on if you hit up the right person very much like most decent Chinese places.

Highly recommended!

(hit ENTER accidentally for earlier post! pls delete)

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Standard Issue Banquet Joint
By chasiubow of North Van (675 Reviews)
Submitted Thursday, December 24, 2009 - 10:33am [Dine in]

Mrs. C and I were with the ancient ones for winter solstice dinner, and the higher ranking family members chose VC. The name was just stupid, but everything else was typical Chinese banquet restaurant. The place looked okay inside and it was a little nicer than most of its kind. The w/c was actually almost clean. Service was good throughout the meal, and the management comped us some desserts (cookies, gelatine shaped like fish, and some sweet almond soup). We had green beans with pork, the signature chicken dish that this place does, squab, sweet and sour pork, Chinese doughnuts with sweet condensed milk, some forgettable vegetable dishes, and rice. And some soup. All were okay, but nothing made me stand on my chair and shout “ho mei”. As for price, uncle was buying, but he said it was a good deal.

Okay for a typical meal with the venerable ones...

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Great Cantonese food at reasonable prices
By pkwok of Shaughnessy, Vancouver (123 Reviews)
Submitted Wednesday, June 22, 2011 - 12:07am [Dine in]

I have been to this restaurant many times, for both dim sum lunch and dinner. The food is consistent and consistently great. Dinner portions (for set menus) are huge and therefore represent really good value for money. Parking can at times be challenging because there are so many restaurants on this road, but on most occasions, I found parking spaces within the mall itself. Highly recommended.

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Great Place for Dim Sum
By frugalgourmet of Vancouver (70 Reviews)
Submitted Monday, July 6, 2009 - 7:23pm [Dine in]

Clean, modern restaurant with attentive, courteous service - tea was filled and used dishes removed promptly. The food was tasty and had nice touches like the addition of pea shoots inside the beef rice rolls. The dumplings were encased in delicate thin wrappers and the rice noodle dish was seasoned nicely. Ample portions also. Recommended!

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Rated One of the Better One's How True
By Hargow of Richmond (46 Reviews)
Submitted Monday, November 12, 2007 - 9:40pm [Dine in]

Went to this classic dim sum restaurant today and enjoyed a very pleasant lunch with my brother and his GF and of course my partner Dawn Tart. All food choices were incredibly cared for and seasoned absolutely correct. Cheers for their XO sauce. Along with the various dumplings anc cakes, we enjoyed a plate of the House Chow Mein. This was decorated with an abundance of seafoods and meats and veggies...just excellent. Ambience is good, and the noise level is not to loud as many other places. Highly recommended for food quality, cleanliness, and service. This restaurant definitely deserves an upper rating. We have tasted some better and some worse, which you will soon hear, but this one is on the recommendation list. Visit here, it's worth it.

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Poor Poor Poor service...
By gti303 of Vancouver, BC (45 Reviews)
Submitted Thursday, July 31, 2008 - 10:48pm [Dine in]

I'm not usually one to complain...I'm asian and eat at asian restaurants everyday. I also worked at some restaurants so I know how things work and I'm pretty understanding of others...but the service here was TERRIBLE...we made a reservation, we showed up 5 minutes before it, and we waited for about 15 minutes. People who came after us all went ahead of us. We then got seated, and ordered our food...it was all well until then. We asked for hot sauce, not once, not twice, not three times, but four times (and yes we waited a few minutes before asking again). After we ate about 45 minutes, EVERY SINGLE EMPTY PLATE was still on the table...servers would walk by, look at empty plates, and walk on through...no one refilled our tea...it was just horrible. The only time our service was prompt was when we asked for the bill...seemed like the just wanted turnover...

That said...the food was ok...everything was presented nicely, even though most things were slightly overcooked, the food was ok. The decor is actually quite nice, and all the employees are well groomed, and the price isn't too bad, about average...

For a weekend Dim Sum joint though, this place definitely wasn't too busy, which was why I was stumped at the poor service...oh well...I would not repeat unless I'm not the one paying...

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Some Dim Sum
By DawnTart of Burnaby (46 Reviews)
Submitted Monday, November 12, 2007 - 6:59pm [Dine in]

Reservations were made for Monday lunch and good thing too as the place was hopping. Fair crowd lined up for tables and not an empty table to be found.

My partner HarGow and I had lunch with his brother and his partner. We ordered the House Special Chow Mein which was a generous helping of a variety of seafoods, bbq pork, fish, chicken and veges. Good tasting chow mein. Good size portion as well.

Then the Dim Sum. Ordered foong zhou, seen jook geen (bean curd wrap), shrimp rice rolls, pan fried turnip cake, deep fried salty squid, egg plant with shrimp, pork and chive dumpling. Foong Zhou wasn't the best that I have had. Shrimp rice rolls were really good as was the turnip cake.

Everything was tasty and good. But not the best dim sum the Lower Mainland has to offer. Might be the best dim sum in Richmond though.

Extensive menu. Lots to choose from. Great XO sauce which comes with your lunch. XO sauce comprises of dried shrimp, scallop and chili oil. Flavourful and spicy but not too hot.

Clean and nice decor. Fairly attentive staff and clean washrooms. Lots of tables but enough space in between and you weren't crowded. Enough room at the tables.

Busy parking lot so get there early or be a bit patient. Turnover is not too bad and you might have to wait 5 to 10 mins. The other option is pay street parking.

Would definitely be the number one choice for dim sum in Richmond.

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Probably Wouldn't go if it weren't for the Dim sum Discount
By kodawaru of surrey (14 Reviews)
Submitted Thursday, December 31, 2009 - 5:03pm [Dine in]

We tried Viva City after reading the positive reviews on this site. Overall the experience was good but I still like Sun Sui Wah on Main the best for dim sum.
We went for a New Year's Eve dim sum brunch and by 11am the restaurant was already quite busy. Apparently, the 20% discount is given until 3pm on weekdays and before 11am on Friday, Saturday, Sundays and holidays. We didn't know this so we hurried unnecessarily to order before 11 even though it was a Thursday. It would be helpful if this was written in English somewhere.
The food was pretty standard. The gai lan was a little on the greasy side and the "shark fin" seafood soup was too salty. The eggplant with shrimp paste was my favourite.
The ambiance of the restaurant was quite nice. The hostess actually smiled and was nice about taking a picture for us (unlike the typical stonefaced hosts/hostesses at other places).
There's a parking lot with free parking here but by the time we left the restaurant around noon there were several cars waiting for a spot.

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Poor Customer Service
By rokiman of New Westminster BC (1 Review)
Submitted Sunday, April 15, 2012 - 11:37pm [Dine in]

Dated on April 15th, 2012, after 8 pm.

This is one of the restaurant that providing the worst customer service in Vancouver.

The waitress and waiters were pretty rude while trying to promote sales.

We brought in a crab that was just caught in North Vancouver, but unsure if the restaurant would take it so we ask politely. The Cantonese waitress agreed with us paying $8 of processing fee, but continuously criticize how small the crab is, hoping we would order additional dish.

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After the dishes we ordered were appearing on the table. We were trying to request some spicy sauces with the waiter nearby setting up/ cleaning up a table. But some how, we were ignored, so we asked a second time. The waiter then suddenly reply with angry and impatient voice told us in Mandarin "Don't you see I am busy!"

Then, the same waitress that criticize the size of the crab we brought in came forward and told us that "the waiter doesn't know mandarin well, what he meant was he will bring the spice to us soon".

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At this point, we still did not think much about their attitude, and we were still enjoying the dinner after 8pm.

Now another problem arose while we were trying to get our bill. The same waitress dealt with earlier came to us and told us, "the visa card machine was not functional, and we will have to pay in cash".

It was a little awkward but we still took it, and decided to split the bill and trying to pay in cash.
For ease of calculation of splitting the bill, we asked to get some changes with the waitress. But she refused, and answered "they do not have any changes at all". But one of us caught her with changes by the cashier.......

At this point, I believe any people with a reasonable common sense would be unhappy about the situation.

So we decided only to pay a few dollars of tips. The waitress came over and trying to collect the money saw that we did not intended to pay the full 10% tips began swearing at us right at the spot by the table; hitting one of us with her shoulder and intentionally stepping on his shoes.

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I would never go to that restaurant again!!!

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Peking Duck Show /w AGM
By YeungYeung of Richmond (2 Reviews)
Submitted Tuesday, August 5, 2008 - 10:42am [Dine in]

I was there on Sunday night with my family there was quite busy, and we arrived at 6:45 for 10 people, and we reserved the $368 meal, the meal included cold starter (smoke salmon, Japanese eel, jelly fish, etc), steamed melon with scallop, shrimp & chicken /w bean, pea tips, shark fin soup (this one is really good, i never have that much shark fin in one bowl), two lobster, etc.... while we having the scallop, we saw the young server (i think he 's the manager) slicing the peking duck in front of the other table, really got technique, and looks tasty, so we decided to get one while we had this meal. after about 15 mins, our duck came, the same guy shows us the duck and started to do his job, WOW....... ONLY 55 sec (we count that), he's done, it's FAST! 17+ duck pieces on our table, meat /w skin /w little fat, OH! TASTEFUL! it's only $32.80 for 2 courses of peking duck (/w slicing duck show) good price!! and the guy told us they have the Peking Duck meal for 10 too, only $248.
so we decided to go there next week to try the Duck Meal and watch that SHOW agagin.
Really good service, food good, well decor
We felt surprise after finished the meal, the young manager gave us his business card, OH! He is the A.General Manager at this restaurant, he is so young (i think he is only 22 something) SURPRISE!

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The Best Dim Sum
By mauidebb of Okanagan Centre (1 Review)
Submitted Tuesday, July 8, 2008 - 3:33pm [Dine in]

My husband and I have been enjoying Dim Sum for 30 years. This was by far the best we have ever had. The seafood was extremely fresh,every dish we ordered was excellent! We used to live in Richmond for 14 years,the only thing we miss is Dim Sum! We now drive down from Kelowna and stay over night just so we can go to Viva City in Richmond.

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Good value, nice ambiance
By hungry1948 of Richmond, BC (3 Reviews)
Submitted Friday, June 6, 2008 - 5:01pm [Dine in]

Attended this restaurant as the result of reading previous reviews, although these all dealt with lunch. Nine of us went for dinner and it was a good thing we made reservations (Saturday night) as the place filled up very quickly. Though there was some initial minor confusion with our order, this did not detract from the excellent and friendly service. The dishes served were of a wide ranging variety and all were excellent. Need a larger winelist though.The service remained good throughout the meal wityhout being interruptive. The personal attention of Mr Lee, the G.M. didn't hurt either. I would most certainly go back here, with or without a large group, as the ambience is suited for both.

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It isn't all that...
By scbsee88 of Seattle, WA (4 Reviews)
Submitted Tuesday, May 27, 2008 - 5:49pm [Dine in]

After hearing so many positive reviews about this place, we decided to give it a try. Parking was quite easy, next to the restaurant as we arrived around 9:45am. We didn't know they took 20% off if we ordered before 11:00am.

Ambiance was really nice and we could see why one would want a banquet in there. Dim Sum is ordered off of an order sheet so we ordered the usual: Siu Mai, Sharks Fin Dumpling Soup, Fried Doughnut wrapped in Glutinous Rice, Chicken Feet, Cha Siu Bao and some other items not easily found in most dim sum places. Food was a bit on the pricey side, we're glad for the discount.

Food took over 15 minutes to arrive. We were starving. Unfortunately there was nothing really that jumped out at us and got me excited about the food. It wasn't bad, just nothing to write home about. As a comparison, we thought Fisherman's Terrace had better execution. For the price, we'd rather go there or Neptune's Seafood.

Service was excellent and with a smile so major props for that.

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