Tramonto is located in the River Rock Casino. It is an elegant Italian restaurant serving up authentic food and offering an extensive wine list.
Great room with a marvelous view of the water and airplanes directly above landing at YVR. Service was attentive and the waiters were very engaging. Food was a major disappointment.Steak and lobster $47.00. Didn't know it was legal to harvest lobster that small. I have seen bigger prawns. Not only was it small it was also mushy which created doubts about its freshness. Came with choice of potato. Any other side was extra. Ordered the asparagus for $7.00. Also had the wild mushroom risotto $23.00. Very tasty but the portion seemed small. Bread with whipped butter was complimentary and refill was offered and accepted. Top of the line restroom. Not likely to return.
Decided to try this restaurant because of a Groupon promotion. Didn't know what to expect from a casino restaurant. We were pleasantly surprised.
Service: this was outstanding. Our server was absolutely charming.
Ambience: very nicely appointed room with views out to the Fraser River. Restaurant is fairly small and intimate.
Food: Some dishes were very good--chicken stuffed with goat cheese and pistachio nuts, green salad starter. Osso Bucco disappointing in that it was rather bland although very meaty. Desserts were good.
Price: very expensive as most mains start at $35+ which is even more expensive then some of the more established and noteworthy restaurants in town.
Would return only if there was another promotion as overall it is good but not at the present price point.
Decided to visit Tramonto after being highly recommended to me. I happened to visit on Christmas eve, and although they were late in seating us for our 7:45pm reservations, it wasn't a big deal at all. However, in ordering drinks as well as a bottle of wine, our server exhibited no knowledge of the wines when prompted for his opinion on the best pairing to go with the rack of lamb.He merely stated something along the lines of "well, all the wines are good, but just depends on the price range that you are willing to pay". I also had a similar experience when I asked him what cocktail he would recommend to me.
For food, we ordered the escargot, the seafood platter for two, and two orders of the rack of lamb. The escargot was tough, and just wasn't very special at all. The seafood platter, however, has to be one of the biggest disappointments that I have experienced at a restaurant. First off, of 8 pieces of muscles, 2 of which were bad. Yes, I took the time to smell them all as I was genuinely surprised that they served bad muscles, despite charging 42$ for it. I sent it back, but they only removed all the muscles, and added a couple of clams. They DID NOT re-fire the entire dish. My guest for the evening had cut the lobster tail and the same cut up lobster tail was served back to us - by then, slightly over cooked. Furthermore, I think the manager kept shifting blame on the muscles, which made me more annoyed than I was. Own up to your mistakes, fire a new dish, and redeem yourself. Do not blame the muscles, your chef should have smelled each and every one of them. I would respect you much much more if you had owned up to this error.
Crab claws in the seafood platter are also from frozen, as it was that evident. Dry, tasteless, and horrible. Lobster tails were no different. Just like the quality you would expect from freezer burnt seafood found in the freezers of your local grocery store.
My final bill came to $260. I would never visit Tramonto again, especially for this price. $260 would be much better spent at an alternative Italian restaurant, which Vancouver does not have a shortage of. Not into Italian? Then surely any seafood restaurant in the downtown core would easily surpass the quality that I had been served on Christmas Eve. I guarantee it. Don;t waste your money here.
Been here twice now. Both times delivered a solid food, atmophere and service experience. Yes it's pricey, but no more than what you would pay downtown Vancouver. This is definately for a special occaision. Steve the waiter is worth requesting - he's a pro. Crabcake appy was great. So was the gnocchi. Another member of our party had Wagyu beef - good, but not worth the extra money. Nice to have an quality upscale italian style restaurant in Richmond.
I read the reviews here and didn't expect much in terms of food and service, but was happily surprised with the nice evening. I put value at 4 stars here because I had an Entertainment Book coupon...otherwise, value would be like a 2 star as the items are quite expensive.
First off, when we entered the reception area, there was no one to greet us for about 5 mins. I thought the evening was going downhill from there, but luckily it improved greatly. It was just one absent minded hostess who was clueless. Otherwise, service would be a 5 star as our waiter was polite and always available. Water was refilled all the time, and nothing too pretentious.
Ambiance was good too. The dining room was clean, quiet with a good view. Again, worthy of 5 stars, but the blinds were broken, so until the sun set completely, it was blazing hot and super bright in the room.
Food - we skip appetizers and were given compliementary bread. Pretty decent - it was warm and the butter softened. I had a ribeye that was ordered rare, but came medium the first time. Waiter took it back promptly and a new one was made - delicious. Juicy and flavourful. The gratin potatoes were also fantastic. My partner had halibut and risotto and she reported it was good. Desert was a chocolate special and was decent, but not fantastic.
So all in all, a good evening, but not perfect for the glitches I mentioned above.
Although we appreciated the fact that the restaurant is nicely appointed with a lovely view, I must note that the rest of the meal was a disaster.
Our party of 8 arrived with a 2 hour window before we needed to get downstairs for a concert - a fact that Tramonto's was aware of. We were seated promptly but did not even receive menus for 15 minutes. The wait staff rarely appeared at our table and remained stealth for the entire evening. Water was never refilled and we were never queried on our pleasure with the food. The food was delivered and then the waiter would vanish immediately until the next course.
Our appetizers arrived at the 1 hour mark. When our entrees were delivered at the 1 1/2 hour mark and my entree (pasta) was delivered ice cold with an eyelash sitting on top of it. I had to get up and find the maitre d' and tell him that my meal was unacceptible because the waiter was nowhere to be found. I never even received an apology and because of our time crunch there was no time for any replacement food - lucky for me? Their solution was to offer up an empty plate so my friends could donate part of their meals to me. They did remove the price of my entree from the bill- woohoo.
With the amount that Tramonto's charge for their meals, this place should be in the same league as other fine dining establishments in the Vancouver area. If this dining experience is representative of a meal here, it could not stand up in comparison to a fast food joint. The food, service and customer service ranks among the poorest I have ever experienced.
Like fools, in June 2008, my wife and I went again to Tramonto restaurant, located on 3rd floor at the River Rock Casino. Service has slipped badly, and the food became quite poor.
Never dine on Monday or Tuesday at that place, because the Head Chef is not there. Thus the food served is unfit for consumption.
Prices became idiotic for what one gets, and to tell the truth, I don't know why in Hell we went there at all. The bill was close to
$ 500.00 and quite honestly it was a rip off. We should have stayed at the Casino and played.
The Dock Side Cafe, located on the ground floor is just as bad, with their "blackened" whatever you ask for. In short it means the cook has badly burned your steak or Burger.
The great dining experience started as soon as we walked into the door and we were greeted by two friendly people (one that looked like the manager). We requested for a table by the window so we could get the nice view and that request was honored. Our waiter was very friendly and conversational with us and it was obvious he was knowledgeable about the menu. I ordered the Beef Tenderloin and asked for it well done and i have to say, it was the best well done steak i've ever had! The steak was crispy but not burnt on the outside and still tender on the inside. Perfect. Thank you for a lovely dining experience, i've already told friends and family about your restaurant as soon as I left. I'll definitely be back :)
Upon entering I wasn't impressed with the decor. It's not my style and this is just personal preference. Seemed like thay had to make do with the floor plan given and they did.
We ha da nice table besed the private room and we wanted to go all out tonite. We wanted great food and that's what we got.
We started withthe antipasto for two and it was a party on a plat that ended up in our mouths. Perfect blend of sampler sized goodies and great bread to accompany it.
I had the tagliatelle as the entree and that was a big hit. A talgiatelle noodle tossed in a rouille with chucnks of fresh expensive seafood. Better than I expected and I'll be back for it.
Worth the money. Maybe not a place you go to every week but for those who want to treat themselves to a nice upscale meal in the Richmond area without having to go downtown. This is the place.
I dined here with 3 friends on a Saturday evening before a show. Anticipating the restaurant would be busy, we made early reservations (5:30). In our reservation we asked for window seating and were provided with a table with an excellent view. Although our waiter was extremely personable at the start, the minute it got busy (around 6 pm) it was difficult to get his attention. We ordered drinks from the bar that were costly and would’ve enjoyed another round but wasn’t offered. My 3 friends all ordered pasta dishes and portion size was substantial and, they say, the quality excellent. Originally I was going to order sablefish but at the waiter’s description of a halibut special, I decided to go with that. The halibut was excellent but very small. The piece was maybe 10 cm by 4 cm. That would’ve been sufficient if was served with potatoes or rice of some kind, unfortunately, it had only the barest, slimmest amount of vegetables (maybe a spoonful) that accompanied the dish. The entire entree would've fit on my bread plate with room to spare. I’m not a big eater and usually can't finish a restaurant size main course but this was truly more an appetizer. I found I was still hungry so we ordered desert. My mind was made up the minute I saw crème brulee on the dessert menu as it’s a personal favorite. It was delicious. My friends weren’t as impressed with the Tiramisu. I would’ve had coffee but it was never offered. At the end the bill came to just over $200 for the four of us which would’ve been fine had the service matched and had I at least been full when I left. We’ll choose the hotel buffet next time.
Party of three to celebrate a birthday at the Tramonto. Started off with great service and ended with great service. That is about the last of the positives.
$11 Caesar Salads with no slice of Anchovy and barely a square inch of sliced Parmesan cheese. Top it off the salads were made with Iceberg Lettuce instead of Romaine. That isn't what a first class restaurant would serve. The Escargot were rated very good
My $43 rib Eye steak was okay. Nice flavor, a little tough. Not even close to a good steak house like Ruth Chris. The veal was tender but had no flavor. Tasted like it had been boiled and they forgot the seasoning. The Seafood was okay. A little skimpy on the portion but no complaints about the flavor.
Being we made reservations for a birthday dinner I thought they would do something for desert. They did kind of. they brought out a nice piece of cake with a candle and happy birthday written with chocolate sauce on the plate only to set it down and then whisk it away and tell us "Wrong Table" We ordered a chocolate dessert for the birthday girl and a strawberry shortcake for ourselves. The Chocolate was deemed just okay and we sent the strawberry dessert back as inedible. So for $320 including a bottle of wine and tip for three people I just had higher expectations.Compared to the William Tell in Downtown Vancouver the Tramonto has a long way to go.
I really enjoy it here... Good Italian food and good wine list... They have a very nice private room for up to 14 people... The table is beautifuly set and an excellent spot to talk business or what not... It felt like I was in the Italian mafia! (lol) ...
My husband takes his clients here and they also rave about it... It is nice and close and recommend it to anyone who likes Italian food...
Eaten here a few times, only the spagetthi carbonara was bad. When i pointed out that the sauce had seperated and was oily the waiter took it back to the kitchen and came back to tell me that that was how carbonara was and the chef would make me another but it would be the same. A serious disapointment for the price, I had to remind them to take the spagetthi off my bill, which was faced with an arguement, but was quickly rectified when I said that their tip was the spagetthi charge. That is the only complaint.
The view is to die for, with water and mountains to watch. The service is consistent, I have eaten alone, as a couple and in a group and each time it is the same, good job guys.
The food is the real star here. The appies are always good, the fois well accompanied. Skip the italian platter and pastas though - not strong points. The award winning fish, the tenderloin and the lamb are all outstanding. The accoutremants (Sp?) elevate the plates to the spectacular. Wine list is extensive and well chosen. Eat the chocolate sampler, but order two, you will want a second now matter how full you are.
Had my birthday dinner here and it was amazing.
When I entered the restaurant, the very friendly hostess greeted us and welcomed us to Tramonto. She then seated us at a lovely corner table where it was quite and with a great view.
We ordered the crab cake which was good. My bf ordered the beef tenderloin and it was so soft and tender, it just melted in my mouth ! I ordered the seafood platter and delightful !!! The yummy clams, lobster tail, crab claw and scallop !! (It came with mussels but I'm not a big fan of it, so I asked for more clams)
Anyways it's always a pleasure to come here because the food and service is always consistent :) I can't wait until I come back again!
P.S. You must try there pear sorbet !!!!!
Been here a number of times with friends and family and have not been disappointed once.
The food is top-notch; I highly recommend the seafood pastas. Appetizers are quite good as well. Wine selection is also good with a large menu to choose from.
Service was very good with attentive staff who were able to make great recommendations for both dinner and wine.
Has a beautiful location, especially if you are fortunate enough to sit by the windows overlooking the Fraser River.
I went to this restaurant with my husband and another two friends last weekend. We were amazed by the food! We ordered lobsters for appetizer. They were great! You have to try this dish. Main course were great too! I love the Tiramuse. It tasted amazing! I have tried so many Tiramuse before. I have to say this is the best one I have ever had! I was surprised that I didn't even know this restaurant. Service was great too. The restaurant was not too crowded, so you get your food pretty quick. And the price is very fair. Overall, this place deserves a return visit.
You'll enjoy escaping from the casino for this lovely dining experience. The food is perfectly prepared and the wine selection is ample. Everything on the menu is wonderful, but try to save room for either Chocolate!! or the Trilogy....
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