Food: tom yum gai was a bit salty but typical of most thai places we try. had chicken curry and grn beens w/ beef off the special menu. flavour was good, but a bit too much bamboo in the curry for our liking.
Service: our server was very polite and personable. asked questions and made suggestions. wait time for food was reasonable.
Ambiance: lots of pictures, statues, and plants to give that authentic thai feeling. appeared to be clean overall.
Overall: i've had much better thai food, but if you're looking for a quick fix this will do. also, if u've never tried "authentic" thai, this could be a good place to go since i find they dont make the food as spicy or offer more traditional dishes that may not be suitable for all palettes. dont forget ur entertainment book coupon!
Food: had a non-meat eater with us so had to order dishes with only seafood but it turned out pretty good. Had some type of red curry with shrimp and some mussels that were really good. I've also had their chicken with cashews and its excellent. I think their pad thai either with chicken or shrimp is yummy.
Service: hit them on a good night because sometimes it can bad service. Never had to ask for water or anything like that. Good service even though we used an entertainment coupon. :P Only thing that bothered me was that the waiter kept spilling water on our table.
Ambiance: cheesy like the rest of the locations but nice and bright. This one isn't as bad as the burnaby location since it doesn't have that weird fake parrot that burnaby has.
As a newbie to this site I think its best to write some info about one of me and my fiancees favourite places to eat. The food is great but the service is truly amazing. Unlike other asian restaurants we are always greeted with a smile. If you go try the pineapple fried rice !
Let me start by saying I love Thai food.
I ordered take out from here last week. Ughh, what a mistake!!
You can stand there for 20 minutes with a million servers passing you by yet NO ONE seems to see you?!?!
Anyways, I paid $20 for the yellow chicken curry dish & rice. Brought it home opened it up & it was BROWN! I seem to remember yellow curry being yellow! It had no veggies!! Just chicken & potatoes. Where were the peppers? Where were the carrots? It tasted like shite.
There is no comparison to the Thai House on Robson St. Their curry is yellow & packed w/veggies.
This restaurant has been around forever, and I have no idea why it took me so long to try this place. Should have come here years ago, because the food is DELICIOUS!!
My mom and I went there for lunch and we ordered the ostrich skewers, which were cooked to perfection!!! Meat was juicy and tender, and perfectly paired with the yummy peanut sauce. Absolutely to die for!!
We also ordered the lamb curry from their fusion menu and the traditional pad thai. The lamb curry was wonderfully done. Lamb done to perfection and the curry was just the right taste and consistancy...though it might have been nicer if it was a little spicier. The pad thai was very good as well, but we were so full from the skewers and the lamb curry (we also ordered rice to finish up all the curry sauce) that we didn't get to eat too much of the pad thai.
Service was friendly and not pushy at all. This will become my go-to place for Thai food in Richmond!!
Late tonight, on my way out to the airport to pick up my husband, my mom and I stopped in for a quick bite. Since we weren't too hungry we decided to get the Tom Yum Goong soup, Papaya Salad and Prawn Salad Roll. All the food was very good, especially the soup. The salad was a little hot for us but gave us an excuse to order a Singha beer to temper the heat. The Salad Roll was quite typical, large with lots of vermicelli stuffing inside. Sometimes I wish that Thai restaurants in Vancouver would be more creative with their Salad Rolls as is often the case in Toronto thai restaurants, where the use of more greenery and herbs such as mint, thai basil and cilantro help to make the rolls vibrant, fragrant and delectable.
The thing that impressed us the most was the service. Upon arrival, every single employee greeted us with a hello and a smile. Amazing! Felt so welcome.
We were seated at once, there were several quality checks throughout our visit and the food arrived within minutes of our ordering. We never felt rushed even though it was near closing. We left before closing time so that we wouldn't wear out our welcome. Gratious people serving wonderful food.
Went there for a Saturday night dinner with my partner, Hargow, his brother and brother's partner.
We had planned to go to a Thai restaurant in Anacortes but bailed due to border line ups. Then tried to go to another Thai restaurant in Richmond called Coco Chilli which we learned that night is now closed.
Anyways, we made reservations and arrived on time. Seated immediately. Very eager and almost too eager staff. To start we had the ostrich lettuce wrap. Very tasty, great on the spices and the right amount for 4 of us. Lettuce was nice and crisp. Ordered the Pad Thai which was good. A little wetter than my partner likes but I was pretty happy with it. Also ordered the green beans, very good. The eggplant though was exceptional. It was stuffed with shrimp, came with a very flavourful sauce.
Bill came to $72.00 before tip and so it was an average price for a nicer meal. What I wasn't so happy about is that we were charged nearly $8.00 for rice. I know prices have gone up but that is on the high side. Asked for rice for 4. Since they know how much rice is involved, it would have been nice if they told us that rice for 2 or 3 to start should be enough and then go from there, but who knows.
I think the tea was extra and it would have been nice if it was complimentary.
We also split a dessert of fried bananas which came with mango ice cream. Very good but would have been better with vanilla. We ordered no alcohol but three diet pepsis.
Everyone was very full and we did have a bit of leftovers but not much.
Waiter was very attentive and eager and went out of his way to look after us.
Will definitely go back for the eggplant.
Ironically, I ordered the pineapple fried rice yesterday evening, and the chef forgot the pineapple altogether. We ordered 3 items of takeout and when we arrived around 6:30pm, the restaurant was virtually empty.
It was my first time at this location. I have had great meals at the Burrard and Robson restaurants, though.
Upon entering the restaurant, we noticed the decor was sadly outdated and very dimly lit. The servers who greeted us were pleasant.
When we got home and opened up the food, we noticed we did not get rice with the red curry we ordered. Ok, I could live with that. Then, we realized that the chef had put in a lot of semi-rancid peanuts into our pineapple fried rice, but not a sliver of pineapple was to be found! Come on, the place was empty yet the chef made such an elementary mistake when! The red curry was just OK, and the pad thai was very blah.
I would recommend the other Thai House locations but not this Richmond one!
I've only been here for lunch (over 10 times) and never had I had a complaint here. The food is great portioned(just right for lunch), the value is simply fantastic...you get a good tasty soup, spring roll, and your main course...
The place isn't spiffy clean or nicely decorated...but for a quick lunch...it can't be beat! And for how busy they get, and how few servers they have, the service is quite well too!
I would advise people to avoid this location of Thai House. Unless you would like to pay for expensive and ill-tasting food. First of all, their marinate or whatever they use to salt the pork is overdone. Pork was very salty. Their satay is quite dry as well. Their vegetables are poorly prepared. Onions are super long and carrots are very hard and thick. Their pineapple fried rice was mushy. With very large chunks of pineapple, some of which were sour. Their pineapple shell is tiny and cold. Not room temperature, it was cold. And that made a portion of the rice inside the shell also cold. Because their shell is so tiny, they scoop some rice onto the side of the plate, which touches the outside of the shell. I wonder if their staff even cleans the outer shell before placing rice next to it - probably not. The lettuce used as garnish on their satay and chicken wings were brown/yellow. Their waiters argue with you and lie by saying that the pineapple is cut fresh just before the rice is placed inside it. Well, if their definition of "freshly cut" is a pineapple shell that is pre-cut and wrapped with saran-wrap placed inside a cooler, then clearly they don't know what fresh is. After this horrible experience, I learned from a friend of a friend who said they re-use their pineapple shells.
I wasn't aware that the lunch service ended at 2:45 so being 1/2 hour late, I was going to leave. The very friendly manager suggested we take the early dinner menu which started technically a 1/2 hour later, which was a gracious compromise.
Mom--who can't eat anything remotely spicy--settled on a nice noodle number with plain broth soup to start. The portions were bigger than I thought they would be for a special menu. I had the red curry which was quite good. The starter tom yum soup was a meal unto itself and very satisfactory.
The Thai iced tea, and in fact all the food, met my expectations. I was happy to walk the distance from the Canada line to revisit an old haunt.
I don't have much to write about the food except it was noting special and not very authentic, it could be because we only ordered Pad Thai but we expect such a popular dish should be done well or at least close to authenticity as possible. My issue with this restaurant is the added 15% gratuity in the bill with no warning except when after you paid and find that out yourself. We went to Thai House in Feb 2011 with a entertainment coupon and the usual, server took our order, brought us the food and later time to pay, told us to pay at cashier. We went to pay at cashier and left... but we felt theres something not right with the total amount and I check the bill and horrified to see the 15% added gratuity, we walked right back in, and the cashier indicated that we used the coupon and he also claim that he did tell us to look at the bill when he gave it to us. Yes, we are really unhappy
My husband and I went here on a Saturday night around 8pm, with my mother-in-law. The place was packed to the brim but we were seated within moments.
Service was good. The server was a little theatrical but I think that was his way of trying to communicate clearly in a very loud and distracting environment. It was loud from the number of people there, but I'd rather be in a loud happy restaurant than a pathetic empty one any day!
We ordered a small soup (I think it was the Tom Yum), the red curry chicken with bamboo shoots and the fried cod with house sauce. The food came in no time flat, and we were happy to see that all the items came to the table at the same time.
The soup wasn't that great, too sour and it had too many mushrooms in it.
The curry was awesome. A generous portion of classic coconut red curry with lots of nice tender chicken and bamboo shoots. The fish was even better.. a huge plate of delicious, perfectly fried fish on a bed of spinach, covered with a great tomato/peanut sauce and red and green bell peppers. So tasty.
Prices are a little higher than the average Chinese place, but the quality is great and the portions are very generous. You get what you pay for - no giant chunks of celery or chewy mystery meat.
We couldn't finish everything and ended up taking some home. Amazingly, we were in and out in 45 minutes. We did not feel rushed at all, the food was just really fast getting out of that kitchen and the bill came as soon as we asked for it.
I know we'll be back to try more! The only bad thing I can say about this place was the parking situation. Every parking space in the lot is assigned, and of course the ones for this restaurant were full. I ended up parking in front of a closed salon, but I would have felt much more comfortable if I had been able to find a spot in front of that restaurant.
Maybe it was just bad night for others but my friends and i were having a great time. The service was a bit lacking but we went there for some Thai food and weren't expecting to get some excellent service or anything. We ordered 2 green curry and 1 yellow, simply awesome! The chef who cooked the food actually came out and talked to us. she said she has been working for Thai House for over 19 years! gotta give her some props for that :p Anyways, it is not as bad as the others have reviewed. Give it a try ;)
Our party of 3 wanted to have Thai food for lunch and I guess this would be the most popular Thai restaurant so we checked it out. Parking is not too bad, but you might have trouble finding one if you don't beat the lunch crowd as it gets pretty busy there.
Food: We ordered pad thai, seafood combination with green curry (wrapped in foil), beef with eggplant, and cocunut-flavoured rice to share. (We totally forgot, but should have ordered their tom yum soup which is also good!)
Service: It was really busy for a Friday afternoon, but we wished that our servers could offer us water more often (or even leave us with a jug of water) to put out the 'fire'.
Ambiance: Haven't been here in ages and doesn't look like anything changed.
Price: Reasonably priced and a good value because the servings are rather large.
Overall: As expected, the food was good and it's no wonder why it's such a popular place and has been around for years. We'll be back sometime soon.
We love Thai food and thought we should give this place a try.
We ordered Vegetable spring rolls and boneless stuffed wings to start with. It took ages to first bring the spring rolls which tasted bland. Then once we were done with that they brought the stuffed chicken wings. The flavour was good but were very chewy. I was a little upset at that time it would have been nice to have had both appetizers alongside each other but whatever.
We then ordered Red chicken curry, chilli pepper fired rice and pad Thai . The servers seemed very rushed. After every 5 minutes we had a different server ask us if we needed anything. My boyfriend jokingly said "may be our food would be nice!"
All dishes came one by one. Again it would have been nice if they brought it out all together. Rather than have two cold dishes and one warm.
The chicken curry had no curry or to be fair the chicken and vegetables seemed to have been dipped in curry and then served. The chicken again was rubbery. The chilli pepper fired was actually really good. I took one for home too. And the pad Thai was sweet. I didn taste any chilli. The sweetness was overwhelming and the egg smelled stale for some reason.
Over all this place was major disappointment. I'm better off getting my thai fix from a food court with seriously better service and better tasting food.
We tried this restaurant because lots of favorable reviews around. Service wise, our waitress was prompt and courteous. The place was clean and bright. The yellow curry chicken was fantastic! Beer selection was outstanding as well. For the main dish, the Garlic Sauce steamed veggies and a side of coconut rice is very good. We also all agreed that the Spicy Noodles-Pad Thai came in second place and was very tasty as well. For dessert, Lychee Sorbet was refreshing after a full meal. This is a good value restaurant, If you want a really good meal at a reasonable price, go here.
We visited Thai House last night for the first time, and will definitely be back! The spring rolls were amazing, the chicken skewers were real chicken breast meat, the red curry was super-spicy but delicious, the prawn/veggie/garlic dish full of fresh-chopped veggies and over 10 huge prawns, green curry was great, Pad Thai fantastic...I cannot say enough good things! Service was also very attentive!
I wasn't particularly looking forward to eating here because I am not a huge fan of Thai food and I have heard the downtown location is pretty bad. The wife and I had some gift cards that needed using so we decided to look up the Thai House that had the best reviews and it was the Richmond one. Service was attentive as the restaurant was only 30-35% full on a Saturday during lunch time. We ordered the spicy green beans, Red Curry Seafood (forgot the name of it but it was one of the day's specials) and two bowls of the coconut rice. The beans were pretty good but the Red Curry with coconut seafood dish was simply amazing....We ate up everything even though my wife isn't a big eater. The prices are a little higher than what I would usually pay for a meal but the seafood dish really made up for it. Service was pretty good as well.
The girlfriends and I decided to have a dinner gathering here, and we each ordered an item. I really enjoyed their coconut curry chicken in the coconut bowl. It wasn't too spicy considering the menu warned you it was 3 chillies worth. The pad thai was at par. If you like al dente pasta, the noodles there are really "chewy". What I thought was a downfall was the fried rice we ordered. I personally don't really like overcooked soft rice, and possibly because of the sauce it soften the rice even more. I'm not a big fan of raisins as well so that wasn't a favorite of the night for me.
We brought 2 entertainment coupons in for dinner and that saved us $23. Our bill came up to $40 tip incld that night.
A possible return!