Japanese-owned and run sushi restaurant that originally started out as a take-out place but has expanded into a full service restaurant. It's located at Blundell Centre Mall and has been open since the late 1990's - and continues to run with the same husband and wife team. The reason for Sushi-Hans continued success is it's focus on quality at decent prices.
Visited for lunch during a Saturday and the place was about 2/3 full. The service seemed very slow as there was only one server and one person behind the counter. Slow to get tea, menu and orders. I had to waive down the server a few times before the orders were taken. Order a few of the regular rolls, cali, scallop, dynamite and overall it was just OK. My tea was never refilled and again had to waive down to get the bill. The place is quite nice inside but would not return due to the slow service.
I've been a patron of Sushi-Han's since my university days, so after a long hiatus from Sushi-Han when I happened to be in Richmond yesterday, I decided to revisit this restaurant which happily satisfied my tummy on those "just too tired to cook at home" days.
I was a bit hesitant because I knew that if the restaurant changed hands, it may be an entirely different experience, but my concerns were alleviated when I recognized Chef Han behind the sushi counter, and his wife working the front of house when I walked into the restaurant!
The prices have not increased since it opened over 10 years ago! I ordered the spicy-salmon roll and the avocado maki roll - which were both delicious and filling. The rolls are not enormous, but ample and rolled well.
The menu also offers lots of great deals on udons, ($5.95 for your basic chicken or beef udon), hot combinations meals ($7-8.50) as well as party trays.
I used to love their sushi, not anymore. The food quality has gone downhill.
They use frozen surf clam now in sushi, sashimi, and chirashi dishes. That's really lame. I can get frozen surf clam myself from the supermarket at Yaohan. It's cheap. Why do I bother to go to a sushi restaurant for frozen surf clam?
The portion just gets smaller after their recent renovation. The price has also gone up a little after renovation. Have you seen their sushi rolls? Each slice is so thin, I think that's the thinnest slice of sushi roll I have ever seen. LOL!
I rather they still give you good food without the renovation. True, the restaurant looks a lot better and it is more comfortable to sit in after the renovation. But it's not like it's so luxurious you will come here just for the ambiance. You know what I mean. It's just an average looking restaurant. It's not as beat up looking as it used to be. But, the look is just average.
There's a lot of cheap sushi joints in this town, not very good quality, of course. If Sushi Han is degrading itself to serve low quality sushi, why wouldn't customers go to those cheap sushi joints for bigger portion instead? They are all "so so" sushi anyway.
We decided to get some sushi from Sushi Han because we had heard some good recommendations through friends in Richmond, although we had never been. Yet alas, Valentine's Day evening and we just wanted something simple.
We got there to find the place mostly full and people standing at the counter waiting for take away. Not too much of a problem as we were not in a hurry, yet I think I would have walked out if I had some place to be in a timely fashion. We were asked to seat ourselves and we hesitated, simply because the tables that were empty were dirty.
Once we got seated at the cleanest table we could find, the host/manager/do everything woman had someone come out and clean the table for us, while she brought menus. this was followed by some terrifically hot tea (which is the way I love it) and our order taken. I really liked the menu, it was easy to pick from and lots of choices, while not overwhelming.
I got some tuna nigiri, a spicy salmon roll and california roll. My partner got a beef teriyaki roll and cucumber roll. It was good, nothing super special, just plain solid.
The whole time it just seemed like they were two staff members short. Out of respect for the recommendations I got, I will give them another chance although if they can't keep up on a weeknight.....
Ever since discovering this place in earlier this year, I have had to come back multiple times to enjoy the delicious gyozas (steamed and crispy on one side). Most of the sushi rolls are solid and the chicken teryaki is very good. The spicy rolls burn a little bit more than I expected.
The food arrives very quickly and the servers are very polite but I dock points for the fact that once you get your food they rarely come to refill the tea so I always leave thirsty. It also takes a while to get the bill and pay so if you are in a rush, it's best to just go straight to the counter.
Since the ambiance is nice and the food has good value, I would come here more often if I lived in the area or could easily reach the restaurant by public transit.
It is okay. Not bad. Not good. Acceptable.
1 star. Why? Out of the 20 to 30 times I have ordered takeout in the restaurant, about 30% of the orders always have some sort of mistake.
Here are some examples:
1-I ordered Chicken Udon. I went home and found out the styrofoam container contained..... only Udon and the soup base. There is no chicken or garnishes!
2-I ordered a group combo sashimi/sushi that cost $20. The order-taker (waitress) instead ordered us the $40 combo sashimi. At that time, my friends ordered it, so I did not know what they ordered. When I got to their house, they said they ordered the $20 combo, but I received the $40 combo instead. Of course, I did pay $40, not $20.
3- I ordered a whole bunch of dishes including salmon sashimi. I took the order home and they left out the salmon sashimi. I said that it is expected that they forgot something. My wife told me to go back and get the dish back. It was basically a hassle.
I noticed that when they do make a "mistake", it is always NOT in the customers' favour. The mistake always benefits the restaurant. Isn't it weird? It is as if they check to make sure the customers don't get extra food, but they NEVER check that they are giving less than what the customer ordered or verify the order.
It is expensive for "not bad" food.
It is okay. They renovated their location twice over the last few years.
The only reason why I frequent this place is because it is basically 2 blocks from my house. There is one other Japanese restaurant nearby, but they are even worse than Sushi Han. Now, don't get me wrong... the food is OKAY, but the price is a little more than what the food is worth. But, when I get a craving for Japanese food, this local restaurant is okay. But, make sure you check your order befor eyou take it home!!!!!!!!!!
After reading the previous reviews, I guess I was expecting alot from this place. The food was not quite as good as I had expected but reasonable for the price. As a japanese place, the sushi should really be good. Unfortunately, the rice in the rolls were too sticky and the seaweed was too soft and chewy. Also, the sake (salmon) makis were pretty bland as I really couldn't taste the salmon. But I did enjoy the salmon tempura inside out roll as I guess they're really best with the cooked food - I also enjoyed their agedashi tofu. The service, however, was really inexcusable - we were seated around the corner where we weren't in the view of the front cashier. Even though there were only 2 servers, the place isn't reallly that big, so it shouldn't have been a problem. Unfortunately, they really didn't seem to be at all organized - i had ordered take out along with my dine in order, and the other waitress brought the take out on a plate, I guess the waitress who took our order down hadn't made a note of it. We then told the waitress that we had ordered it for takeout, and she simply went to "check", but never came back with an answer. We had to get our original waitress to take the plate back. When we tried to get our tea refilled, we tried to call over a waitress, but she simply looked over, noded, and then never came over. And because as i said, we were seated around the corner, the waitresses never came to where we were sitting. Finally, they came to take the order of a table beside us and finally, probably after 15 minutes, did they get our tea. And then when we asked for the check, it didn't come for 15 minutes, so we just decided to get up and walk around the corner to the cashier to pay right up there. Overall, the experiece was not very enjoyable as the service was just horrible. Probably won't come back, but the food is pretty good and so is the price, so I'd recommend take-out.
I visited this restaurant for some take out and was greeted promptly and offered a menu to look at. The place was very busy with many takeout orders. I ordered and received my food within a half hour. The restaurant looked comfortable and there were many servers assisting customers. The woman at the till seemed a bit flustered and confused about the orders, but mine was correct. The presentation of my sushi was average, it was just stuffed in the styrofoam box, but it tasted alright. It wasn't the greatest, but it wasn't terrible. I don't know if I would visit again, since it was barely a step above supermarket sushi.
We both look forward to dinning out several times a week. We thought since we are going to this mall we could give Sushi Han another try at their new location. The first time the service was poor and the food was just OK. This time the service was better and i think only because there was just two other tables. The food came quickly and was somewhat disappointed. I had a bento box with chicken. The chicken was white as if it was microwaved with sauce on top. The sushi was mediocre at best. My wife's sushi was inconsistent. The rolls pieces were different sizes and not appetizing at all. We took the left over home but will be thrown out. After having the sushi at Mega sushi in Steveston it would be hard for Sushi han to compete.
Decided to check out their new location. Waited ~ 10 mins for the waitress to acknowledge that we were waiting as they were running around looking after customers. We were led to our table of 2 and our orders were taken quickly. The waitress returned after 5 mins with 2 dishes. We looked at them and told her it wasn't what we ordered. Turns out it was for the table 2 tables away. A little while later, my wife's order arrived. We waited for another 10 mins and finally my order was brought out. The waitress was too busy to fill up our teas but was quick to put our bill on our table. I think with their bigger location, they need to hire a few more servers to keep up.
I've been going to Sushi Han for 10 years now. I bring my friends and family whenever I get a chance. The food is consistently amazing and the staff are polite and quick to serve you. I have never had a bad experience here. The updated renovation a few years ago really change the ambience to the restaurant. It is welcoming, cozy and cute. It's always busy around 6pm for the dinner rush...a lot of people like to do take-out from there as well! All in all, Sushi Han is affordable, delicious and always a treat. I would highly recommend this place.
I decided to try out Sushi Han's takeout for lunch. It was the worst sashimi and sushi ever. The sushi in my sushi combo was filled with a lot of wasabi and the portions of sashimi were so small, not worth $10. The whole order cost me $19 including HST. This meal was not worth $19. I've had better for less at an all you can eat. I usually go to Osaka Today but they are currently closed for renovations. I do not plan to go back to Sushi Han again. I was very disappointed.
This place sucks. You would never know the owners are Japanese with the waitress barking around in Cantonese. Food was awful and I had to wait 1 hour for my takeout order. The waitress didn't care and when I asked for my money back she disappeared into the back and wouldn't come out and she totally ignored repeated requests for my money back. Once I got my food I raced home to my starving family (ps my wife is Japanese) and we all gagged on dry rice and soggy tempura and overall lousy food. Absolutely disgusting. Hopefully they will close it down and somebody that cares will take it over.
Sushi Han is a place for lunch. Bad operating hours though (closes at 8pm)
You would think that Japanese servers are more attentive, but it's not here. Servers do not see you even if you wave at them. You have to yell at them to get their attention.
Food: Standard quality at standard price
Despite the restaurant being named 'Sushi', their sushi is not the best items. I like their Rice and noodles more like their curry rice, soba and their ramen.
Ambiance: Great interior fitting for a suburban mall
Recently gone through a retrofit and the seating is much more inviting. Going there more often for lunches now.
I have been to this restaurant countless times, beginning from when it was still somewhat of a hole in the wall in Richmond many years ago.
Now, the restaurant has really matured and transformed itself into a great place to dine, albeit casually of course.
Best udon ever. And the prices are amazing - only $6 for a big bowl. I don't eat sushimi but I hear that is very good too.
I'm not a fan of their chopped scallops though. If you like that, try Maruwa's, another similar type Japanese restaurant in Richmond.
Service is never very attentive in these restaurants that started up as take-out restaurants. So you'll have to forgive them at Sushi Han. But otherwise, the staff is friendly and nice.