Japanese Restaurant offering all you can eat in the Lansdowne Shopping Centre.
All I can say is that this place is better than nothing. I wasn't quite happy with the service in this place. Attitute of staff was way off as they give you facial expressions when you want something. The food wasn't that good either. The rolls are super big with a terrible rice to fish ratio as well as the cones. The washrooms are quite dirty and smelly. This place needs a major makeover. I am not sure how this restaurant has survivived as long as it did. Its a nice area but will I return, certainly not. At least its better than nothing.
I am surprised that this place is as busy as it is. I guess its the location as it is conveniently located in the landsdowne more where it is convenient for eating and shopping.
Just to mention though that the food here is terrible. The menu has been the same as far as I can remember as there isn't much of a selection. The rolls here are huge and fall apart quite easily. The spicy tuna rolls is the tekka maki with added spicy sauce (how lazy is that). They do the same for the spicy chicken wings. Its kind of misleading since just adding the sauce makes it another food item on the menu. The fish to rice ratio for sushi is 70% rice and 30% fish. The food quality simply isn't there. I didn't really enjoy the food here. Not many menu items I can say that I enjoyed.
The service can be actually decent and sometimes they smile and sometimes they don't. The restaurant overall isn't even very clean. The teapots are fully tea stained. The napkins settings on the table have teriyaki stains on them.
Not Recommended at all!
I was there with my parents, and when we finished our tea we asked them to refill it for us.
Then my mom poured some tea for me, and I was just about to drink it when I saw a gum wrapper floating around in my cup. I know it came from the teapot since it wasn't there before.
I was extremely disgusted and asked the manager to come over. He looked at it and was like "Oh. I'll get you another pot." No apology. No explanation.
It was one of my worst experiences ever. Now everytime my friends suggest a dinner there, I tell them this story and I don't plan on going there again.
To all the people whining about this place, really? Its a budget all you can eat place, what did you expect to get wined and dined? I've been going here for quite a few years and enjoy it. If I want to go have some really good sushi i wouldnt go to an all you can eat so neither should you. Go order everything you eat from a normal sushi restaurant and see how much it cost you, you're getting what you pay for here dont expect high class food. It's like going to a cheap buffet and then complaining that you had to get up to get your own food. This place is usually pretty busy so dont expect the waiters to hang around and crack a few jokes they're tyring to get the food out as fast as possible. I go for the late night menu and most of the time get one of the booths which makes it pretty private and nice when you have a big group. Don't let these other reviews scare you, just dont go expecting the best food with the best waiters its an all you can eat so go with that in mind.
I really do wish they had kept the sashimi on the menu though...
We have eaten AYCE sushi at lunch here a couple of times. The service is quick. My only beef about that is that sometimes the items are placed on the table under your elbow… What is supposed to be hot is hot. I like that the rolls and other items are not too big. There is a big pot of tea. The price is good.
We have visited Sui Sha Ya in Richmond and West Broadway a number of times. It is perhaps not the most outstanding sushi we have had but it has always been consistent and very reasonable. The staff are business like and in many cases are 'English-challenged' but uniformly polite.
The premises are clean and the kitchen area spotless. Never when we visited has there been a buffet (as referred to in some other reviews) just a fixed price for AYCE sushi. The AYCE menu includes sushi, sashimi, rolls, tempura, gyoza, miso, and almost all the other favorites.
There is an excellent selection of items available and the portions are good. There is a reasonable selection of beers, wine and sakes (including my favorite the sweet sake!)
This is a great place to take a crowd for an excellent sushi feed and spare the wallet.
Came here on a Sunday night a couple weeks ago with my family. We had the regular buffet menu. It was okay. It wasn't spectacular nor was it horrible.
First off, sushi. The maki rolls were alright. They weren't top notch or anything, but better than those found in pre-packaged boxes. A couple reviews ago, someone stated the California rolls tasting sour. I think these guys like to put a lot of rice vinegar in their rice.
Don't expect too much from their noodles. It's not like that they were inedible. I found that they were lacking--of course. If you really wanted a good bowl of ramen, you would go to a non-buffet Japanese restaurant that would actually serve a legit bowl of noodles with legit soup rather than a buffet restaurant.
The miso soup was fine. No restaurant should screw up something as simple as this. Although, the miso soup at other places taste better (naturally, since this is a buffet).
Other things such as chicken teriyaki or tonkatsu were pretty good. Remember, just like A&W fries and onion rings, they taste 100x better when still warm. (Otherwise, be prepared to have that strange greasy taste go over your tongue if you ever decide to consume the meat after it has cooled down too much.) Go for hot meats while it's still hot before chowing down on the sushi.
Conclusion for food, it's edible. Not bad. Especially if you're craving sushi. It won't make you vomit. Just mediocre.
I found it was kinda strange that no one was standing by that podium to greet us. Usually when I see a podium, I would expect to see a person ready greet customers. All of the waitresses were gathered by the cashier chatting. I caught their attention with a greeting and an authoritative declaration of a reservation (lol, that sentence sounds funny).
The food came relatively quickly after ordering. They did however forget to bring an order of yakisoba. It was easily solved after telling the waitress that we were waiting on an order of yakisoba then asking her to bring it.
Hmm, so about $20 per person for the regular menu. Not too bad since you're allowed to try a variety of foods and eat as much to your delight. On the other hand, I would rather eat higher quality food for cheaper than bloat myself with mediocre food and empty my wallet faster.
This place has a modern and oriental feel meshed together. I felt that they could've chose lighting fixtures that produced a softer light. Some tables weren't cleaned right away after other customers left. The washroom was clean. I wish the waitresses were a bit more friendly with the customers (and stop chatting with each other in Mandarin!) but also more professional with their jobs.
Not bad. Not great. Some other reviewer said something along the lines like this "Good for people with big stomachs, not for people with strong taste buds."
In my opinion, it was pretty good, because I felt like stuffing myself full that night. On any other occasion however, I would probably go to a higher quality non-buffet restaurant or even just cook at home.
On three separate occasions they have chased my family down for tips. They literally drop the dishes on the table and leave. I always tip when the service is good and the servers interact with you. These people don't talk to you until you make your order. My father in law was approached by the owners when he did not tip them out side theri restaurant. I have run across others who have experienced the same from the owners/managers. This is bad business practice!!
Overall, terrible food- and their prices have risen...before it used to be $13 for dinner and now its $22. I had california rolls, and the rice was over cooked which made all the sushi so terrible!! Everything here is sooo oily- the yakisoba noodles were drenched in oil. Also- the tempura tasted like it was refried several times!! I used to come here once in a while because they had 1 or 2 decent items on the menu (teriyaki chicken, & agedashi tofu) but now that they have started charging so much for such bad food, I will never go back here.
I have had the same experience as ButterBall, and kudos to you for posting that.
the waitresses were the most apathetic servers i had ever seen, they were always talking to one another in cantonese and mandarin so that everyone in the biulding could hear and the platters of sushi were almost thrown onto our table! it was nearly impossible to get their attention because they looked almost clueless, like untrained waitresses that only knew how to carry a pitcher of water.
besides the food being a bit sub-par to other AYCE joints, it was always a bit on the slow side when it arrived to our table. my crew would only eat here if we were dying to fill ourselves up but didn't feel like walking.
my favourite part had to be when we only paid then 10% tip (WHICH WAS DESERVING OF THEM), and a man who couldn't utter a single word of english came to our table and said that our tip wasn't 15%!!! i was completely outraged and even told a friend to dump soy sauce, wasabi and pieces of sushi into our tea cups and we left before the man could find us.
unless ur desperate to fill urself up, DO NOT EXPECT ANYTHING HERE.
We don't know why a place like this is allowed to serve the public with bad food and with poor service at a high price. We will pass the word (of mouth) this poor evaluation & assessment unless restaurant management can address the issue. We will never repeat this experience, let allone take our friends or anyone there. Can you do something about it ? It gives Richmond & the Japanese a "big black eye" in their food industry ! I would question also their sanitation. Anyone listening ?
we arrived at 3:40 and figured we could maybe put in one order of sushi before 4pm. the manager told us they're not serving all-you-can-eat anymore, so we figured we'd just do a-la-carte since we were really hungry. we sat down, decided on the lunch box, since the menu indicates that lunchboxes are served until 4:30pm. the manager tells us we can't order the lunchbox because the lunchbox specials end at 4, not 4:30.... even though 4:30 is clearly printed out in bold letters on their menu. he also mumbled some crap about how the chef "isn't there anymore" or whatever. we promptly left after that.
I am a regular customer of this restaurant since it first opened. It has been going down hill ever since. The food is decent at most and the service here is terrible. For an all you can eat restaurant you have to wait actually quite a long time for service and for your food. The kitchen food I would stay away from. They use tekka maki which is the small tuna roll and they put spicy sauce on top of it and call it spicy tuna roll. They need better chefs!!!!!! I only come to this place now every once in a blue moon. There are a lot more choices in Richmond.