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Shiang Garden is in the Empire Centre between Park Plaza and the Aberdeen Centre
Went early on a weekend and lot of parking and tables. Great selection of dim sum from the traditional to the more unique. Overall all of the dim sum was very good. Very fresh and lots flavour. Service has always been good and the ambiance is one of the best as you are not crowded in, high ceilings and just not as noisy as other dim sum places. I think there is a special before 11am but very reasonable prices for the quality.
My dinner here last wk still left a bitter taste in my mouth.
They had a promo going for King crabs @9.80/lb on Mon-Thurs. Deciding btwn 3 other places for a k.crab craving, we opted for here. The ~10 tables there that night, most, if not all, ordered k.crabs. We were shown one declared as 10.4 lbs. Almost immediately after placing the order, our soup appeared. A long wait b4 our next course.
When the plate of legs were brought out, we were fully expecting a 2nd to come along shortly w/ the shell as they never fit both halves onto 1 plate while a 3rd consists of deep fried battered joints of the crab depending on choice of preparation method. It seems tbls around us were also served just the 1 plate. When we inquired about the shell/head, as that's her fav. part of the crab esp. when the cholestral-filled goodness doesn't get gutted completely, smiley manager stutters a bit then says he'll check on it as they must have forgotten but pointed out to us several times that there's no point to the shell. He later came to inform us that it was mistakenly used to make a 3rd course of baked portugese-style rice. That must've been their rehearsed response as most of the other tables also didn't receive a shell except possibly the sectioned off area seating a small priv.party. What we suspect is that they're either splitting 1 crab btwn 2 tbls or likely 2 crabs btwn 3.
After another long wait & avoiding the cold duck that was wheeled back & forth btwn idling from our table & the one across, we eventually got one straight from the kitchen while the table across got the colder one.
The diced duck meat lettuce wrap (skin was sliced & served immediately w/ a thin pita) came lacking in portion--probably being saved for creating dishes/soups the next day.
Over the past yrs when we went for k.crab@$16.80-26.80lb, we got what looked like the full deal even if a few pcs went to hungry staff all was well. Regrettably, will not be back.
I don't frequent this place much more as the quality of their dim sum has diminished and fallen behind competitors in Richmond. They used to be pretty good but now, the dumpling skin falls apart on all their dumpling dishes. The dishes are also greasier than other dim sum joints. Since they're in the mid-upper price range, you'd expect something better than average. They do provide a spacious environment that is roomier and more comfortable than most other dim sum restaurants. However, their dim sum is inferior to other dim sum places in the area.
Their traditional dim sum such as egg custard tart, prawn dumplings, seafood salad roll and almond dessert soup w/ egg white are my favorite.They also serve some modern and creative vareity like pumpkin pancack,bean curd roll w/ wild marshroon, BBQ pork pastry and mini sticky rich purse. Also, the dining environment is very suitable for banquets and wedding, with the high rise ceiling and more than ten crystal lighting. If you want to try some amazing chinese food, this is a restaurant that you would not want to miss out!
I've been here for a big party with a private room, and I thought the food was amazing and the service was good. The tapioca pudding was reallly good, i found my love for that pudding at this restaurant. It may be a little expensive, but so worth it. great choice for parties and banquets, the food was consistently good for all courses and they handled big parties efficiently and smoothly.
This restaurant has signs as far away as Number 3 Road. You have to pass several others to get to it and even then in the early week-day evening the lobby and ground floor rooms are so deserted you think it's closed. Walking away you see signs from the parkade to an elevator and figure out that the solitary head beneath the bright chandeliers upstairs is where the action is.
Warmly welcomed and pleasantly-seated, the manager's suggestion to split the $59 sharkfin soup, braised abalone and lobster dinner proved spot on. We shall be back.
The food is average. Most other Chinese restaurants in Richmond have similar or better quality food.
Service is horrible. The waitors are rude and never have a smile on their faces like they hate the world! One time I was walking to the washroom, I had to avoid the waitors on the way as they would never give way. And one of them ran right into my behind without apologizing! There was lots of room around. I really wonder if he did that on purpose.
Would not go back!
Even though a reservation was made the restaurant still did not have seating available and suggested downstairs after 10 minutes. Do not go downstairs; the ambiance is much poorer than upstairs. Overall once seated the food is very good quality and the price is above average to high. On a value scale this is a pretty good restaurant except for the sometimes iffy service. Highly recommended for Dim Sum. Enjoy.
I made a reservation for dinner at this restaurant for 8 pm. Having arrived on time, I was disapointed that our table was not ready cos' the earlier guests have not left. According to the general manager, there is nothing that he can to and we have no choice but to wait. It was not until 9 pm that we finally got our table. Obviously, the staff at this restaurant do not understand the meaning of the word "reservation" and good customer service. Inspite of the excellent food, this dining experience is less than satisfactory. The very least the restaurant could have done is to call me and let me know that our table may not be ready at 8 pm. I then have a choice of either finding an alternative restaurant or come later.
Excellent Dim Sum and Seafood Choy Min is my favorite. They have the best Prawn Dumpling in Richmond. Service is solid with limited staff. Ambiance was stunning; they got lots and lots of huge Crystal Chandeliers in a big 30 foot height banquet hall.
It's the best wedding banquet hall in Greater Vancouver. Highly Recommended.
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