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3
  • Food4
  • Service3
  • Value3
  • Ambiance3.5
  • Reviews12

Shiang Garden

4540 No. 3 Road
Richmond, BC V6X4E4
Tel: (604) 273-8858

Reviews

Displaying 1 - 12 of 12 Reviews FoundSort: Useful | Helpful | Reviews | Date
Hugely disappointed.
By foodfanatic of South Vancouver (286 Reviews)
Submitted Thursday, March 22, 2007 - 4:22pm [Dine in]

My dinner here last wk still left a bitter taste in my mouth.

They had a promo going for King crabs @9.80/lb on Mon-Thurs. Deciding btwn 3 other places for a k.crab craving, we opted for here. The ~10 tables there that night, most, if not all, ordered k.crabs. We were shown one declared as 10.4 lbs. Almost immediately after placing the order, our soup appeared. A long wait b4 our next course.

When the plate of legs were brought out, we were fully expecting a 2nd to come along shortly w/ the shell as they never fit both halves onto 1 plate while a 3rd consists of deep fried battered joints of the crab depending on choice of preparation method. It seems tbls around us were also served just the 1 plate. When we inquired about the shell/head, as that's her fav. part of the crab esp. when the cholestral-filled goodness doesn't get gutted completely, smiley manager stutters a bit then says he'll check on it as they must have forgotten but pointed out to us several times that there's no point to the shell. He later came to inform us that it was mistakenly used to make a 3rd course of baked portugese-style rice. That must've been their rehearsed response as most of the other tables also didn't receive a shell except possibly the sectioned off area seating a small priv.party. What we suspect is that they're either splitting 1 crab btwn 2 tbls or likely 2 crabs btwn 3.

After another long wait & avoiding the cold duck that was wheeled back & forth btwn idling from our table & the one across, we eventually got one straight from the kitchen while the table across got the colder one.

The diced duck meat lettuce wrap (skin was sliced & served immediately w/ a thin pita) came lacking in portion--probably being saved for creating dishes/soups the next day.

Over the past yrs when we went for k.crab@$16.80-26.80lb, we got what looked like the full deal even if a few pcs went to hungry staff all was well. Regrettably, will not be back.

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Great Dim Sum
By cocoeater of vancouver (323 Reviews)
Submitted Monday, November 2, 2009 - 11:43am [Dine in]

Went early on a weekend and lot of parking and tables. Great selection of dim sum from the traditional to the more unique. Overall all of the dim sum was very good. Very fresh and lots flavour. Service has always been good and the ambiance is one of the best as you are not crowded in, high ceilings and just not as noisy as other dim sum places. I think there is a special before 11am but very reasonable prices for the quality.

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A big restaurant - well run and enjoyable
By Geezer of North Vancouver (31 Reviews)
Submitted Wednesday, November 8, 2006 - 11:46pm [Dine in]

This restaurant has signs as far away as Number 3 Road. You have to pass several others to get to it and even then in the early week-day evening the lobby and ground floor rooms are so deserted you think it's closed. Walking away you see signs from the parkade to an elevator and figure out that the solitary head beneath the bright chandeliers upstairs is where the action is.
Warmly welcomed and pleasantly-seated, the manager's suggestion to split the $59 sharkfin soup, braised abalone and lobster dinner proved spot on. We shall be back.

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Not up to snuff
By pastamachine of Richmond (35 Reviews)
Submitted Thursday, August 31, 2006 - 10:36pm [Dine in]

I don't frequent this place much more as the quality of their dim sum has diminished and fallen behind competitors in Richmond. They used to be pretty good but now, the dumpling skin falls apart on all their dumpling dishes. The dishes are also greasier than other dim sum joints. Since they're in the mid-upper price range, you'd expect something better than average. They do provide a spacious environment that is roomier and more comfortable than most other dim sum restaurants. However, their dim sum is inferior to other dim sum places in the area.

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Most Spectacula Chinese Restaurant
By petery of Burnaby (14 Reviews)
Submitted Tuesday, July 22, 2008 - 8:32am [Dine in]

Excellent Dim Sum and Seafood Choy Min is my favorite. They have the best Prawn Dumpling in Richmond. Service is solid with limited staff. Ambiance was stunning; they got lots and lots of huge Crystal Chandeliers in a big 30 foot height banquet hall.
It's the best wedding banquet hall in Greater Vancouver. Highly Recommended.

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Not Worthy of the "High-End" Label
By Silent Typewriter of Vancouver (8 Reviews)
Submitted Tuesday, August 5, 2014 - 4:32pm [Dine in]

I came here for a wedding banquet on the weekend and I was quite interested to see how it compared to other Chinese restaurants as I had briefly considered holding my wedding banquet here when I was looking for restaurants for my reception last year. Suffice it to say, I'm glad I stuck to my gut feeling and went elsewhere instead.

Food:
The food I would say, is average. Not spectacular but not bad.

Service:
Disappointing. Yeah, yeah, I know, you really can't expect that much from a Chinese restaurant but when the server can't be bothered to tell you what she's serving and just plops it into the middle of the lazy susan, that's pretty terrible. This is the first banquet I've ever been to where they don't show the table the dish in its entirety and then separate it into individual plates for people at the table (which is always nice, especially if you're sitting at a table full of strangers).

Value:
I always look for good value because, let's be honest, why would you pay more when you can get the same thing elsewhere at a cheaper price? I know for Chinese banquets, you order the menu by tables of 10 people each and if you have less than 10 people at a table, those people will be eating more. If you have more than 10 people at a table, then you have the option of paying extra to add more to the dishes. We had 8 people at our particular table so we should've gotten a lot of extra food but instead, we got just enough for the 8 of us. Example: when the soup course came, the server split the soup into 8 bowls and there was no extra left over. Just enough for the eight of us. Our lobster course was very skimpy looking. Definitely did not come with two whole lobsters. And the most obvious of all was when our noodle dish came. The server was holding one plate for us and one plate for the table next to us (who had a full 10 people). It definitely looked like ours had about 1/3 less than the other plate. To me, just because there is less people at the table, doesn't mean less should be served to us as the full amount was paid.

Ambiance:
Probably could've been bumped up to a four but the night was ruined by the fire alarm going off for a good 30 minutes. No announcement was made whether we should evacuate and no explanation about the fire alarm was ever given.

All in all, I think this place got it's "high-end" Chinese restaurant because of the décor (which, I guess made them feel justified in charging the outrageous prices) but they certainly need to up their game if they want to be actually worthy of that label.

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A taste of excellence
By Miispoon of Vancounver (1 Review)
Submitted Monday, December 21, 2009 - 12:36pm [Dine in]

Their traditional dim sum such as egg custard tart, prawn dumplings, seafood salad roll and almond dessert soup w/ egg white are my favorite.They also serve some modern and creative vareity like pumpkin pancack,bean curd roll w/ wild marshroon, BBQ pork pastry and mini sticky rich purse. Also, the dining environment is very suitable for banquets and wedding, with the high rise ceiling and more than ten crystal lighting. If you want to try some amazing chinese food, this is a restaurant that you would not want to miss out!

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Terrible waitor
By celest of vancouver (4 Reviews)
Submitted Thursday, July 10, 2008 - 4:52pm [Dine in]

The food is average. Most other Chinese restaurants in Richmond have similar or better quality food.

Service is horrible. The waitors are rude and never have a smile on their faces like they hate the world! One time I was walking to the washroom, I had to avoid the waitors on the way as they would never give way. And one of them ran right into my behind without apologizing! There was lots of room around. I really wonder if he did that on purpose.

Would not go back!

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Reservation?
By ong of richmond (1 Review)
Submitted Sunday, February 5, 2006 - 12:03am [Dine in]

I made a reservation for dinner at this restaurant for 8 pm. Having arrived on time, I was disapointed that our table was not ready cos' the earlier guests have not left. According to the general manager, there is nothing that he can to and we have no choice but to wait. It was not until 9 pm that we finally got our table. Obviously, the staff at this restaurant do not understand the meaning of the word "reservation" and good customer service. Inspite of the excellent food, this dining experience is less than satisfactory. The very least the restaurant could have done is to call me and let me know that our table may not be ready at 8 pm. I then have a choice of either finding an alternative restaurant or come later.

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loved it
By taaja of Kdale, Vancouver (11 Reviews)
Submitted Saturday, July 18, 2009 - 11:54pm [Dine in]

I've been here for a big party with a private room, and I thought the food was amazing and the service was good. The tapioca pudding was reallly good, i found my love for that pudding at this restaurant. It may be a little expensive, but so worth it. great choice for parties and banquets, the food was consistently good for all courses and they handled big parties efficiently and smoothly.

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bad service
By july88 of canada (8 Reviews)
Submitted Saturday, February 16, 2013 - 11:23pm [Dine in]

the food was absolutelly delicious. the waiters and waitresses very nice as well. the manager very abnoxious, rude and impolite. if he can't do the job than stay home. very little staff for a full house private party. this manager, which name starts with D, should not be dealing with anybody. when asked qustions about the food, he responed like he has very angry and without any respect for people.

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Nice upstairs restaurant
By vanfoodie of Downtown, Vancouver (9 Reviews)
Submitted Friday, March 24, 2006 - 1:54pm [Dine in]

Even though a reservation was made the restaurant still did not have seating available and suggested downstairs after 10 minutes. Do not go downstairs; the ambiance is much poorer than upstairs. Overall once seated the food is very good quality and the price is above average to high. On a value scale this is a pretty good restaurant except for the sometimes iffy service. Highly recommended for Dim Sum. Enjoy.

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