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2.5
  • Food2.5
  • Service2.5
  • Value2
  • Ambiance3
  • Reviews32

Shady Island Seafood Bar & Grill

3800 Bayview Street, #112
Richmond, BC V7E6K7
Tel: (604) 275-6587

Reviews

Displaying 1 - 20 of 32 Reviews FoundSort: Useful | Helpful | Reviews | Date
Somwhat disappointed
By Julumkana of Coquitlam, B.C. (52 Reviews)
Submitted Tuesday, February 23, 2016 - 11:10pm [Dine in]

Drove down to Steveston with my family to spend the day there. I wasnt planning on eating there, but why not grab some fish 'n chips because the kids were hungry. So we decided on the Shady Island. We got a table right away despite how busy they were. We ordered the seafood platter for 2. It comes with Kalamari, 3 peuces of fish Cod, Salmon and Halibut. The fish and chips were good. The calamari was rubbery and not seasoned well. It was a very poor job with the batter not covering the majority ofbthr squid. The kids just ate fries and a bit of fish. It was $45 for thr platter, the bill totalled $58 with drinks. We left hungry. Im not very impressed, i dont think i would go back here. Its like a tourist trap restaurant. People just go for the novelty.
Still searching for a good fair priced restaurant in Steveston. Shouldnt the fish be cheaper here becsuse they are right next to the fishermans wharf?? I dont get it.
We had to stop off somewhere else for a bite. This place is not bad, but i think i will pick another spot in the future.

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Cheap on Ketchup
By cherrybomb143 of Surrey, bc (218 Reviews)
Submitted Sunday, August 30, 2009 - 12:43am [Dine in]

Took a trip to Steveston and couldn't resist having a bite on the patio before the summer weather disappears. This was our first visit to Shady Island.

The food was ok - we tried the salmon burger and the fish n chips. The burger was good but we found some bones in it. The batter on my fish was crispy but the fish was a bit tough inside. The fries were fairly good (fresh and crunchy but not greasy). Only problem was ketchup seemed to be scarce. Both dishes had fries with it, but only I was given a tiny cup of ketchup, which my bf shared with me. We asked the server 3 times for more ketchup and finally received it another miniscule cup which was barely enough.

Service took a hit because of the ketchup incident, but also because it took a while to get seated.

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Fish and chips express lane
By Bonka of Vancouver (464 Reviews)
Submitted Thursday, July 2, 2009 - 2:54am [Dine in]

Canada Day, sunny weather and Steveston undoubtly equalled some outdoor patio action, so fish and chips made sense. Though this place had inside seating, we decided to risk the hoards of people and did the takeout window with the limited menu and crossed our fingers for a space on the boardwalk.

The wait wasn't too bad considering the lineups and soon enough, the halibut, cod, chips and a couple of drinks came and we were already eating. High turnover meant we all received our orders hot off the oil. Though the batter was on the brown side (change the oil!), it was crisp, fairly light and not too thick. The fish was cooked perfectly (my gf liked them far better than the one down the boardwalk) and the fries, while looking very lifeless, was hot, and had a surprisingly nice crisp to it. Though we only received a small portion of tartar sauce each, we were easily able to get extra sauce at the window.

Service was akin to a fastfood counter. Though ours was fine, I noticed a few missed orders while we were eating. Extra points though for the lone staff cleaning down the patio tables and chairs for those lazy enough not to clean after themselves.

You'd think the view would be great here, but it wasn't the least bit impressive. Up close and facing a dock of idle boats on one side, while having crowds of people walk over your heads on the other side, and in the meantime trying to protect your food from hungry crows and pigeons makes the dining experience hasty.

The fish and chips portion of their menu is good so that is reflected in the ratings. Though I wouldn't exactly hurry back, it's about as good as I've had, though how much better could it get..

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Touristic Steveston
By sweethot of lower mainland (162 Reviews)
Submitted Thursday, April 8, 2010 - 5:06pm [Dine in]

I sometimes wonder at businesses that operate at touristic areas. They should do more to improve their businesses as it's not once in a while tourists that will make or break your business but locals who will continuously support it. Elsewhere outside of Steveston this restaurant would rate a solid two. However in the touristic void that sometimes happens to food, I'll be generous and rate it a 3. Having said that the shrimp sandwich I had was solid. The shrimp was steamed and had mayonnaise with a light sprinkling of dill on it. For their take-out kiosk the prices were alright. Canned pop was priced a bit high though. If I had to pick between this place and Pajo's I would rather go there for a grilled halibut burger. Honestly I'm conflicted. I want to support local businesses. But it's far too tempting to just stop off at the McDonald's or Subway located at Steveston. At least there I know that I'm at least getting a meal at somewhat of a value price. The search for a great fairly priced place to eat that is locally owned in Steveston continues. On an unrelated note be sure to stop off at the candy store in Steveston it's reasonably priced with lots of choices.

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Great location
By epicurious of Burnaby, BC (507 Reviews)
Submitted Friday, June 20, 2008 - 10:44am [Dine in]

My sister and in-law have been on this fish n'chips phase for a while now. So naturally, it wasn't a surprise when we ended up in Steveston. Shady Island is right on the pier and we've always seen the patio packed on sunny days, so we decided to order from the take-out window and sit outside.

I've been here few times before, but I think they were called something else because what I used to always get (salmon chowder), isn't there anymore.

This time, we had a light (meaning small, not low fat) lunch. For the 3 of us and toddler, we all shared a small cod and a large cod n' chips.

We waited and waited after ordering. It was a cold day and there weren't many people inside the restaurant and only one other table waiting outside. When we finally got our order, we noticed they only gave us 2 small tartar sauces. Small, as in the size of ketchup cups at mcDonalds. I went up to the window and asked for more. She hesitantly squirted me 2 more small cups. I stood there for a minute expecting a little more and left after realizing I wasn't getting any more.

The fish and chips were good, not great. Being in Steveston, home of fresh seafood, I guess I was expecting bigger, fresher and cheaper since the fisherman boats were right there. Why else would we drive from near Coquitlam to Richmond for same quality food?

Anyway, it wasn't until we left that I saw Pajo's (remembering great reviews on here for it). Too bad.

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Awesome Patio! Service and food, not so much
By doodlebug of vancouver (58 Reviews)
Submitted Wednesday, July 7, 2010 - 4:50pm [Dine in]

So, our server was nice and all but kinda not all there. We asked for lemons three times and waited 10 minutes for her to process our bill (credit card). We asked this person not to put mushrooms on our meal, the meal had mushrooms on it. She offered to re-do the meal but after waiting a half an hour for it, we didn't want to wait any longer. The calamari is bland, bland bland! and the "world famous chower" is crap. The drinks were good though. Nothing beats slushy drinks on a fabulous patio on a super warm evening. We'll return for drinks for sure.

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Pay Parking
By citysue of Richmond , BC (1 Review)
Submitted Thursday, June 30, 2011 - 4:18pm [Dine in]

I suggest all restaurants in Steveston get together with the Steveson "Town Council"? The new pay parking regulations are going to hurt the restaurant business badly. I was dining at Shady Island with two friends yesterday and because time had run out on the parking meter for one, we all left. We did not stay for coffee or dessert. We certainly would have stayed longer but one hour parking for $2.00 is insulting especially when we are supporting the Steveston economy. Some of us will not be back even thought it is no fault of Shady Island Restaurant.

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Won't be back.
By crusher of Richmond , BC (1 Review)
Submitted Friday, March 4, 2011 - 8:52pm [Dine in]

A friend and I had lunch here recently. We had the seafood chowder and wings. The seafood chowder tasted good but was lukewarm. We asked for the soup to be heated up. The soup came back hot enough in the centre but was still lukewarm at the edges--not reheated properly. It should have been heated through properly in the first place. The fact the soup was served in cold bowls probably helped it lose it's heat.

We then had chicken wings to share; Thai and honey garlic ones. The wings were sticky and cooked properly but lacked the flavour of garlic or Thai chili. The coffee we had was good though and served hot.

Overall, given the cost of the food, I felt disappointed with this restaurant and won't be back.

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Fish and Chips fail
By AKInc of Richmond B.C (28 Reviews)
Submitted Monday, August 1, 2011 - 10:40am [Dine in]

Shady Island was my "go to place" for halibut fish and chips. I went last Saturday because I know they have Granville Island Brewery on tap and a decent patio. It's sunny, within walking distance and I was looking forward to it.

I noticed they were were pretty busy at the take out window, so that always a good sign. I mean, I haven't been for fish and chips all year so I don't know if they are still as good as before and the volume of traffic would make me think, probably a safe bet.

The service was rather typical: good/superior services. (I do go here once every couple of months because of the beer on tap and typically god service.) I had some decent brew and the sun was out. I ordered two piece Halibut and chips (@ $22, this is one of the pricier fish chips you'll find) and I thought I was good to go. When the plate arrived, i was mildly disappointed. Most because of the presentation. The huge plate made the server size seem inadequate. I mean, I know with fish and chips you essentially paying 80% for the fish so, typically, the fries are just the bed that the fish rides on. Not today. The chips looked as sparse as pieces of straw in an old barn. they were good enough, yet this plate wreaked or "cost cutting." The batter on the fish wasn't entirely crisp either (typically means it wasn't allowed to drain out of the fryer and plated too soon.)

So, kudos to the staff, yet, sorry Shady Island. I still have for you, yet I will be taking my fish and chips outings elsewhere.

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Needs Improvement - FAST
By foodologist of Vancouver (15 Reviews)
Submitted Saturday, July 24, 2010 - 9:15am [Dine in]

Last nite 06/23/10 was one of those glorious west-coast evenings where you had 2 get out and enjoy. We picked Steveston since it was close to our Richmond home and offered a decent boardwalk, water back-drop and neat people-watching.

We had many dining options and had tried most of them and being a true casual-Friday, decided on take-out on the boardwalk. Many places were packed - including our fave "Pajos" and we didn't feel like waiting. And as we strolled by Shady Island - decided 2 give em a try. What a MISTAKE!.

You would think Fish & Chips are an EZ enuff meal to master but these guys missed-the-mark. We ordered one order of Cod & one Salmon and would share. We picked up the food and the fries were COLD - not luke-warm but COLD. WTF? Your restaurant was packed and you specialize in fish & chips! We immediately bring this to their attention and wait another 4 mins for fresh-fries and these are "acceptable" some hot mixed with some warm. By this time our fish had cooled-off and we found the batter heavy and too mushy. We spent $30 and felt ripped-off.

Next time we'll walk rite by this place and straight to Pajos - where they know fish & chips!

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Hit and Miss at the Shady
By SKTraveler of Vancouver (33 Reviews)
Submitted Friday, January 21, 2011 - 4:19pm [Dine in]

Sometimes when I visit, I get good service, and other times, it is pretty lame. The food and beverages are consistently good here and I really enjoy and recommend the Oyster burger. The prices are reasonable for a touristy area in Steveston. The ambiance is nice with the boardwalk and marina right outside of the windows. There is also a beer store right next door. Parking is good if you go early, but on the weekend, you will be out of luck. A great place to have a pint on a hot summer day.

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Do Not Eat Here
By BRIT LYNN of Coquitlam, BC (1 Review)
Submitted Wednesday, March 6, 2013 - 10:11am [Dine in]

Went in main door sign said please go to hostess area by bar. Went to hostess area was completely ignored, people that came in after us that stood by door were seated. Gentleman possible manager in pale blue shirt walked passed us, my husband said " excuse me do you have a table for two" he literally screamed at us "no I do not" then walked away. We were walking out when I saw the hostess, I asked her why they had a sign saying to go over to the bar if they were not going to seat anyone from there plus they had sat people who came after us and the gentleman was extremely rude, she just shrugged her shoulders and said sorry.
Will never enter this establishment again and adivise everyone else not to.

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Dineout Vancouver experience
By ssnissan of Vancouver (21 Reviews)
Submitted Tuesday, January 22, 2013 - 5:31pm [Dine in]

Went here last night for the Dineout Vancouver Festival. This is my first time dining out with Dineout. I tried to make reservation online and got a response from them saying my desired time and date has been fully booked. Then I called and made reservation on the phone for the same time and date, and to my astonishment, they had tables available. BTW, the gentlemen was really nice on the phone. We got there early, our reservation was for 6:15pm and we got there at 6 - and we were sincerely greeted and were seated right away by the window. At the time we arrived there was hardly anyone there, maybe a couple of tables. We were promptly presented with the regular menu and the Dineout Vancouver menu, and were asked if we'd liked some drinks to start. I had a beer and my friend just wanted water. For Appetizer, we went with their "2012 READERS’ CHOICE AWARD “BEST CHOWDER” MAMA’S SEAFOOD CHOWDER" and "CRAB DIP home-made with fresh crabmeat, served with fresh baguette rounds". The seafood chowder was good but I found it a little too spicy (I can't eat spicy food at all), and the crab dip was a a little too watery in my opinion, but maybe that's just the way they are. For Entree we chose the "FISHERMAN’S POT" and the "RIBS & PRAWNS COMBO". The fisherman's pot was excellent, loaded with clams, mussels, prawns, calamari in a rich, creamy sauce. The ribs and prawns combo was ok, not the best I've had, but it was ok. Last but not least we had the "Creme Brulee" and "Tiramisu" for dessert. Both were very good. All in all it was a pleasant experience but if it wasn't for the Dineout Vancouver deal, I would probably have never gone.

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Terrible frozen food
By Limoguy of Langley (1 Review)
Submitted Monday, July 23, 2012 - 12:36pm [Dine in]

I went here with my fiancé yesterday to have FRESH seafood but instead had FROZEN over battered cod and cold fries. My fiancé had a oil soaked oyster burger that She didn't finish as it was making her feel sick. Do not go to this place if you want fresh or good food. I wouldn't go here again if it was free!

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bad food, slow service
By pod5a of Richmond , BC (1 Review)
Submitted Thursday, January 26, 2012 - 10:18am [Dine in]

I went here for the dine out vancouver menu. the seafood chowder was ok.. then i ordered the ribs and prawns for my entre and the ribs were sooo fatty that i only had a bite or two and the prawns had no flavour at all.. for dessert i had the creme brule and the top of it wasn't even crispy... so food was not good at all. and on top of that, the service was sooo slow.. we were the only table in there so they had no excuse.. i would not go back to this restaurant.

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Dine Out Vancouver Failure
By Cornydeb of Pitt Meadows, BC (3 Reviews)
Submitted Tuesday, January 24, 2012 - 12:09pm [Dine in]

The menu on Dine out Vancouver sounded great. Drove 1 hour to get here. It was not a good experience, so disappointed. Waited 1.5 hours for appy. Crab cakes were good. Caesar salad so, so. Baked garlic and brie appy was a joke. Dry, withered up garlic. So bad that we complained and got another one. It came no better and only partially cooked this time. Dinner was another wait. The Salmon Neptune on the Dine out menu came raw in the middle. Another wait for two new meals. Cooked this time, but no big deal. The Rissoto was the worst I have ever had. Husband had the crab, it was so, so. Another of us had the Dine out menu of Ribs and prawn. Disappointed also. Waiter new how unhappy we were and tried his best, He came up with some excuse of how we were the last of 6 six tables to come in and therefore they couldn't handle it. Chef came and was apologetic. Dessert was the only saving grace. Biggest disappointment was the bill. After getting two terrible appys, waiting 2 hours plus for our meals, after getting raw salmon, disgusting rissoto, not one penny was taken off the bill. Some customer service! Needless to say, will not return!

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Has Gone Downhill
By Eating-Fool of Richmond (6 Reviews)
Submitted Sunday, May 30, 2010 - 2:02pm [Dine in]

I used to take a lot of clients to Shady Island for business lunches. Virtually every one of them commented on the great location of this place. Right on the docks it was great to wander around after lunch and grab a coffee or dessert at one of the dock's small kiosks. I can't say their food is bad, in fact some of the menu items are indeed very tasty and well presented. The problem is that their food is inconsistent with more and more of it being bad rather than good. The service has declined along with the quality of food. Perhaps it is a result of the economic times but this restaurant is simply no longer worthy of visiting. The food continues to worsen, the menu remains flat, service is crazy bad and management doesn't seem to care or get that this place is slowly sinking into oblivion. If it weren't for the location I don't believe this place would still be around. Too bad ~ it used to be a great lunch destination spot.

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Great Patio With A View
By miyumiyu of Vancouver (3 Reviews)
Submitted Tuesday, February 2, 2010 - 5:32pm [Dine in]

Decided to come down to Steveston with the gang on a sunny Sunday afternoon (which is surprising for January). Ended up at Shady Island for a few nibblies and drinks.

Decided to sit out on the patio, which was packed with other people enjoying the weird January sun.

Ordered a bucket of beer. Great selection. Came out relatively quick.
Ordered some appies. Standard fare to be expected of a seafood place. Took a little bit longer to come out. The server was really apologetic and was on top of things. Couldn't be helped though as the patio and the restaurant were packed. Spent the waiting time watching people go by. Shady Island's patio is great for people watching since it's right on the boardwalk and everybody walks by. Great view as well of all the fishing boats and Vancouver Island off in the distance.

When the food did come out, it was nicely done and very tasty. All washed down with great tasting beer... Did I mention already that they have an eclectic selection of beers in bottle and on tap (they have a wonderful stout called "The Backhand of God")?

The only disappointing part was that (granted we were sitting out on the patio in the middle of January) when we asked for the heaters to be turned on, they didn't seem to be working too well. Maybe they need some servicing or they need to be upgraded/replaced.

Great brews. Great view. Great service. Solid food. Solid patio (for winter, more than likely awesome for the summer).

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Nice view - Just OK everything else.
By newintown of Richmond (2 Reviews)
Submitted Sunday, August 3, 2008 - 11:40am [Dine in]

Just moved back to the lower mainland and remember this restaraunt very well from 10 years ago....so headed down to Steveston on a sunny day to soak up some sun.

The food and menu were alright but a bit dated. It was a busy Friday night so service was a little lacking, I think they need more staff, tough I guess in this employment market.
We shared the calamri -- alright nothing special. My wife had the Halibut and chips, a little burnt and the fries are not good. I had the Fisherman Pot for 35 bucks,not great.

Drinks ( beer pints really small 14 ounce??) need help.

Overall a little pricey, not good service and just OK. Nice spot though.

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If your kids can't behave, keep 'em at home!
By WildSamurai of Vancouver (4 Reviews)
Submitted Thursday, July 24, 2008 - 6:58pm [Dine in]

Took the girlfriend here for a romantic dinner and we had a great time (other than the screaming kids and their sorry excuse of parents). I can't understand why some of the previous reviewers were so harsh with this place. Hmm... Eating at this place over the Canada Day long weekend when Steveston has it's Salmon Festival is not a time to have high expectations of top notch service or food to come out fast. It's unreasonable.

Yes, granted, Shady Island looks a little run down, but I think it was one of the first restaurants to go up when that whole pier area was redeveloped. It does need a face lift/renovations.

As for kids, the place is not as kid unfriendly as it should be. I would like to enjoy a romantic dinner with my girlfriend without having to suffer through screaming kids, kids throwing food, and kids running around all over the place. If Shady Island is making an effort to keep these kind kids out as well as for their irresponsible parents, I'm all for it. As it stands, it seems like they'll allow kids in, but they just won't let people have strollers by the tables. I would have given 5 stars for ambiance if there wasn't any screaming kids.

As for food, yes, there are some issues. The oysters on the half shell were pretty small and mediocre. But the main course that my girlfriend and I had (the steamed seafood platter) was awesome. I've always enjoyed their Seafood Chowder here. I'm a little disappointed that they don't serve it in a bread bowl anymore. Their creme brulee was another high point. I do have to agree that the prices are a little high ($140 not including tip), but what would you expect for a full course dinner of appetizers, main dish, desserts and a bottle of wine?

The service was terrific. Our server was very attentive and apologized for the size of the oysters, but apparently those were the only ones they had in stock. We sent them back without any problems. It's not the server's fault that the oysters were small and he fixed the problem for us immediately. Again, I would have given 5 stars for service if the staff in the restaurant had booted out the screaming kids and their parents. Parents who have kids that cannot behave in a restaurant, should not be allowed to bring their kids into a restaurant nor should they expect to be allowed to so. Restaurants have a right to deny service to whomever they want. Dinning in a restaurant is a privilege, not a right.

Also, in regards to the oysters and fresh seafood, I wouldn't expect the restaurant to send somebody down to the docks and get some bigger ones off the boats that are selling seafood down there (as a previous reviewer indicated). Not only would that be a health risk (possible red tide infection), but most restaurants are required to purchase seafood from a reputable source and not off the back of some boat. Yes, I want to be served fresh seafood, but not at the risk of having that seafood being infected with some virus or sea louse.

All in all, Shady Island is a nice place for having a romantic dinner with a nice sunset view.

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