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3.5
  • Food4
  • Service3
  • Value3
  • Ambiance3
  • Reviews36

Seto Japanese Restaurant

8460 Alexandra Road, #155
Richmond, BC V6X3L4
Tel: (604) 231-9493
  • Cuisine: Japanese, Sushi
  • Price: $$$ ($30 - $45)
  • Reservations: Accepted
  • Meals: Lunch, Dinner
  • Known for authenticity and attention to detail, Seto Sushi is a high-calibre Japanese restaurant that uses only the freshest ingredients with the most utmost care.

Reviews

Displaying 21 - 36 of 36 Reviews FoundSort: Useful | Helpful | Reviews | Date
Good food, terrible service
By Fulltimefoodie of Richmond (1 Review)
Submitted Thursday, April 11, 2013 - 1:51pm [Dine in]

My family and I have been customers at this restaurant for at least 7 years. Thy have pretty good quality food but their service has never been too great. Recently we went in and had ordered a gyoza as part of our meal which really wasn't that expensive during lunch time. However, we noticed that the meat inside had tasted a little funny and so we proceeded to tell the waitress. The waitress nodded and acknowledged our comment and never came back with any follow ups. When the bill came, we noticed that the gyoza was still on the bill so we contacted them once more letting them know that there was a problem. The waitress responded harshly by saying that all the other customers were fine with it and we did not tell them earlier when we had. On top of that, we overheard them making negative comments about the situation WHILE we were still sitting at our table- highly unprofessional. She brought the gyoza away and came back a few moments later with our bill with the gyoza taken off. However, her response in bringing the bill back to us was that they took it off because it seemed as if that's what we wanted but that there was nothing wrong with their food. She said that with a terrible attitude. To be honest, we really don't care about the $3 that the gyoza cost. We live a comfortable lifestyle and our feedback to them was honestly just in terms of the quality of their food which should be valuable to any company or restaurant that wants to improve. Feedback is essential in a service oriented industry. However the way she stated the situation in handing our bill back to us was absolutely inappropriate and put us at blame for the situation. Really? Your customer relations are worth way more than $3 and so are their network of friends. Stupid decision.

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Not sure what to say
By saturn of Richmond (3 Reviews)
Submitted Saturday, August 4, 2012 - 12:31am [Dine in]

I've been here quite a few times in the past 4 months.

Food: Acceptable, but lacks value. The price is WAY too expensive and not worth the quality/quantity of food they provide. Plus, the location it's situated should not be in that price range.

Service: It's ok. If the restaurant is packed, expect to wait a bit more longer. There is this one guy who needs to learn some manners. Putting the tea cups on the table with a LOUD "boom" is unacceptable.

Ambience: It's got some style, and noise level can be a bit too loud during dinner times. I think it's time for them to renovate the place, and stop taping food menus on random walls.

Will I go back again? Probably no, but I won't say a "definite" no.

Will I recommend the place to my friends, family, or co-workers? The answer is "NO".

I recommend phoning the restaurant to reserve a table beforehand. The last two times I was there, people got irritated for waiting 30 minutes for a table. One of the person, who didn't phone in to reserve a table, was just absolutely rude. She stormed out, without saying anything. HELLO!! If you didn't reserve a table, naturally, you'll have to wait! WAKE UP!

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If You Want Authentic Japanese Food Served In An Authentic Japanese Style Restaurant Try Seto!!
By sushihound of Richmond , BC, Canada (1 Review)
Submitted Thursday, December 29, 2011 - 2:52pm [Dine in]

First of all, given this is not Japan, I allow that some of the reviews for Seto will be offered by diners without a palate sensitive to the many intricate tastes and textures of this type of cuisine...and thus should be discounted as ignorant and uninformed criticism based on their limited and in some cases, petulant-I-had-to-eat-here-because-that's-where-my-friends-wanted-to-eat attitude! Seto is as good a Japanese restaurant as many in Japan - in fact, many of our friends and family visiting from outside of Canada tell us the Japanese food available in Greater Vancouver is as good, if not better, than Japan (and that includes the entire value for the meal - food quality, preparation, presentation, ambiance, cost). So, is Seto really that good? I would say it is above average at least and really good at best; this in comparison to other Japanese restaurants in the area (most of which are Japanese in name only, usually owned/operated by other than Japanese). Attention to detail, freshness and presentation are part of the dining experience along with the many subtle and diverse flavours and textures offered by the traditionally trained Japanese chefs. If you want fast and cheap, this is not the place for you; if you want North American-ized Japanese food, this is not the place for you; if you want a hamburger and fries this is definitely not the place for you! IF you want really good sushi, bento box lunches, tempura, ramen etc. than you should try Seto...you won't be disappointed.

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Authentic Japanese at good price
By tinkbell of Richmond, vancouver (1 Review)
Submitted Saturday, March 7, 2009 - 11:13pm [Dine in]

The food was really good. Come here. totally recommend. I went on an adventure to find good ramen in Richmond. There was this one place that I usually go to in Parker place but its not the same as authentic Japanese ramen. The ramen here is excellent and you can add some gyoza or onigiri for 2 dollars. Yay

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Authentic, expertly prepared food
By pastamachine of Richmond (35 Reviews)
Submitted Saturday, June 23, 2007 - 4:38pm [Dine in]

This is without a doubt one of the best japanese restaurants you can find in greater vancouver. Everything here speaks tradition and authenticity. Recommended by a friend, I have been here several times and always left with a satisfied appetite. The chefs are japanese and so are almost all staff, they're all very friendly and attentive. The food is second to none, sashimi is fresh, perfectly cut, with fabulous texture. Robata items are all delicious with great grill flavour. All the sushi and rolls are delectable as well. The most impressive thing as another reviewer had stated, is the preparation of rice, it is absolutely flawless. Each grain is distinct, and the sushi rice has the perfect levels of flavour and texture. If nothing else, the meticulous preparation speaks volumes about the quality of everything on the menu. I love the fact that they have every traditional item imaginable on the menu, plus some very intriguing specials. One time I went, they had HORSE sashimi!!!! Probably more expensive than other japanese restaurants, but I am more than willing to pay a little extra for quality. Considering the great food here, you might even say its a bargain. I will certainly be a regular here.

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Fantabulous!!!!
By gap87 of Vancouver (14 Reviews)
Submitted Friday, January 2, 2009 - 2:12am [Dine in]

Seto is another great place for japanese food! I've tried their Aji tataki and the sashimi is very fresh quaility. Their miso and shoyu ramen are not bad either. But my favourite dishes are those gigantic house rolls and the Hamachi Kama (yellow tail jaw) Lol just thinking about the Hamachi Kama makes my mouth water.....It is grilled to perfection. However, it is quite expensive.... therefore i can only enjoy it every now and then. The restaurant just received a renovation is it is much better than before. THe staff are all very friendly and polite as well!

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so little for so much
By melinda lauren bossi of North V (2 Reviews)
Submitted Friday, December 9, 2011 - 3:58pm [Dine in]

The so little refers to food. The so much refers to money.
So my friends insisted we go have east asian food before theatre. I was not a fan but was outvoted. I was not going to eat fish anyway. Seto was expensive and there was so little food. The precious little food they brought was partly uncooked and frozen.
I also need to mention the lack of Christmas decorations. They really need to try a little. Hello, customer service?

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Solid Sushi in Richmond
By uni_boy of victoria (3 Reviews)
Submitted Sunday, November 27, 2011 - 9:01pm [Dine in]

The Missus and I grabbed a quick bite before going downtown Friday night. No cooked food just a Negitoro roll, Mirugai, Uni, Sake, Ama Ebi and Maguro nigiri. We were pleased with the quality of the fish and even more impressed with the sushi rice, which on this occasion had a nice balance of vinegar and sweetness.
In the future this will make a nice stop on our way from Vic to Van or Van to Vic. Very promising!

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Not the cheapest but worth a try
By thehungryhippo of Richmond , BC (7 Reviews)
Submitted Wednesday, February 3, 2010 - 6:51am [Dine in]

This place is definitely not the cheapest place but the food is quite good.

They have a variety of fresh seafood and various Japanese dishes.

Sushi is priced higher than your average "all you can eat" because they are authentic Japanese.

The miso ramen is a must try here.

Recommendation: Try it and you'll find it better than your typical "all you can eat"

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Decent Rolls but pricey
By aurae of richmond (6 Reviews)
Submitted Saturday, September 26, 2009 - 11:20am [Dine in]

Pricey restaurant and the food isn't that filling. Although I would say the quality of the food is not bad (since it's more expensive), but I wouldn't say it's extraordinary. Service was decent, a lot of staffs are on you at all times. The atmosphere in the restaurant was nice too, not too crowded, but family oriented. I had a BC roll (which I thought i was decent), some of my friends had donburi's and rolls as well. The donburi amount was really small for its price (really not worth it). if you're really hungry and are just looking for a place to eat, seto is a bit pricey.

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Good Sushi, Good Sake selection
By ntousi of burnaby (5 Reviews)
Submitted Sunday, May 11, 2008 - 2:49pm [Dine in]

I went there yesterday alone, very nice interior design. You have your own little room. Menu was too busy. However wide variety of premium sake, very impressive. I have Deluxe Sashimi and Real Crab Roll. Good quality fish for sashimi, well-rolled crab roll; right amount of rice and crab, well done. Overall I recommend this restaurant if you appreciate good sashimi with sake.

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Food is better than others I've tried.
By ahcash of Richmond BC (5 Reviews)
Submitted Tuesday, October 9, 2007 - 1:43pm [Dine in]

Went there on the weekend to have a nice dinning with the Mrs. If you didn't make reservation, don't bother going because this place is packed. Well, luckily we did.. Only a reason the explain why this restaurant is packed. Either the food is good or the price is cheap. Well, definately not the latter. If you are looking for AYCE, this is not the place for you.

Parking is easy. As soon as we arrived, we were greeted and led to a table. I already saw a few japanese customer sitting at the sushi bar and the chef (looks like japanese) were busy preparing the food. We sat down and were served with green tea. The tea is okay but not the top. We decided to order a few different dishes to try it out. The ramen was delicious and tasty, but the serve is small. The okonomuiyaki(aka Japanese pancake) was above average, better than a lot out there. The sushi is the best I've tasted so far, especially the Seto Spider Roll. The sashimi were fresh but probably not worth what you pay for, quality is there but not the quantity. The ambiance is okay, a bit too small and the ceiling needs to be cleaned.

Overall, not bad. Food is good, better than a lot out there however not topnotch. Good and fast service. A tad to expensive for what it's worth. Will probably go back there to check out other dishes.

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Over rated & over expensive
By Cigar of richmond (2 Reviews)
Submitted Friday, April 24, 2009 - 2:05pm [Dine in]

I love sushi and heard so much great reviews. So I went and tried for myself. Speaking for myself, I am sorry but I am sticking with Torarenbo. To be fair, I ordered the exact same dishes that I normally eat at Torarenbo so I can compare apples to apples. Both restaurant are prepared by authenthic Japanese sushi chef. I find Seto are 35% more expensive. Taste and service are okey.

Taste, Value for money and service... Torarenbo rocks!

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Very good Non AYCE
By mikefoodie of richmond (5 Reviews)
Submitted Tuesday, July 15, 2008 - 1:34am [Dine in]

Quality of food here is very good. I always come here now instead of other AYCE places. Sushi and sashimi are fresh. Cooked foods are decent. They also have ramen, udon, rice bowls and bento boxes which are good also. Clearly, they have quite a large variety of food which is thumbs up from me!

Service: Servers are friendly although sometimes its hard to attract their attention

Value: Their food is not expensive. All very reasonable prices

Ambiance: They just renovated and the place seems cleaner.

I love this place and will always come back. Overall, a very good sushi place. Your money is better spent here than at an AYCE

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Great For Richmond
By Sterling of Vancouver (3 Reviews)
Submitted Friday, March 16, 2007 - 9:54pm [Dine in]

1st time at Seto and besides the 20 minute wait (even though others walked right it on in :~I) the food was very good, I would go back as they had many exoctic dishes and it was very clean, wicked Saki Menu! Chopped Scallop Sushi Grrrrrrrrrrrrreat!

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Authentic Japanese Food
By connoisseur of Vancouver (2 Reviews)
Submitted Monday, March 20, 2006 - 7:35pm [Dine in]

I have lived in Japan for over a year and this is one of the few Japanese restaurant in Vancouver that actually serves authentic Japanese food. Some tasty authentic stuff they offer includes ramen, sukiyaki, chirashi sushi, tekka don... but for those looking for north american food such as california rolls, they have them too. Bottom line: Good quality and large selection. Service is nice too. Recommended for casual Japanese dining.

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